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AB

Verified User in Banking

Mid-Market (51-1000 emp.)

4/17/2026

"Easy to Use Drag-and-Drop Interface"

5/5

What do you like best about MyQ?

easy to use, try the drag and drop interface Review collected by and hosted on G2.com.

What do you dislike about MyQ?

Focus on specific features or experiences that could be improved

Explain the impact of these issues

Suggest potential improvements if possible Review collected by and hosted on G2.com.

Response from MyQ Solution of MyQ

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We're glad to hear that you find our drag-and-drop interface easy to use! We are constantly working to improve our features and user experience, so we appreciate your feedback. If you have any specific suggestions for improvements, please feel free to share them with us.

GM

Gedupuri M.

General Manager-Product Planning & Marketing Business & Consumer

Mid-Market (51-1000 emp.)

11/28/2024

"MyQ Premium"

5/5

What do you like best about MyQ?

additional features like cloud support & Print archival Review collected by and hosted on G2.com.

What do you dislike about MyQ?

Integration with DMS, Workflow Management Review collected by and hosted on G2.com.

Response from MyQ Solution of MyQ

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Thank you for your positive review!

AA

Ahmed A.

Imaging and Printing Business unit manager

Retail

Enterprise (> 1000 emp.)

8/17/2023

"Perfect Managed print services solution"

5/5

What do you like best about MyQ?

I like the new metro style of the application, Terminal new features, and MyQ Desktop application stability Review collected by and hosted on G2.com.

What do you dislike about MyQ?

I wish they add the offline login to HP machines Review collected by and hosted on G2.com.

Response from MyQ Solution of MyQ

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Thank you for sharing your positive experience with MyQ and how it has made managing a large number of MFPs in Egypt much easier. We will continue to work on improving our services to better meet your needs.

IS

Ivan S.

IT Manager

Mid-Market (51-1000 emp.)

11/20/2024

"good product"

5/5

What do you like best about MyQ?

I do not even need to use it after initial setup - it just works without any need of troubleshooting or mainteinance. And on the other hand, if I need, reporting is easy to setup, overview of printers and jobs is great, user management is good. Integration and setup was done by our partner Xenon Forte, and still after many years if we need support they respond instantly. Review collected by and hosted on G2.com.

What do you dislike about MyQ?

My only dislike is there is no support for scan to sFTP. In my company we need that, and I needed to reach out for aditional scanners. Review collected by and hosted on G2.com.

Response from MyQ Solution of MyQ

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We're glad to hear that MyQ has been working seamlessly for you and that you've had a positive experience with our partner Xenon Forte.

AH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

10/23/2024

"MyQ - An intuitive printer management software geared toward large businesses."

4/5

What do you like best about MyQ?

The manageability of the printers via MyQ is great! It allows the administrators to see in real time toner levels, meter clicks, status/issues, as well as active user sessions. In conjunctioin with RealVNC, managing printer servers has never been easier for me. Please note that I had previously been working with PaperCut.

The implementation was a smooth process for the amount of work we had ahead of us. The importing of users and groups was easy to manage and helped greatly with the integration of MyQ into our environment. Review collected by and hosted on G2.com.

What do you dislike about MyQ?

MyQ being as new as it is and having the gumption to push out experimental features, there can be bugs. The patches come often should an issue arise and the patching process is simple.

One feature I personally had an issue with was limiting the scope of imported groups. Our Azure import carried a large amount of groups that were redundant/unnecessary in the print server. I have heard this is being worked on and looked into being implemented in seperate patches. Review collected by and hosted on G2.com.

Response from MyQ Solution of MyQ

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Thank you for sharing your positive experience with MyQ! We're glad to hear that the manageability of the printers and the smooth implementation process have been beneficial for your business.

AH

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

11/11/2024

"Simple and intuitive"

5/5

What do you like best about MyQ?

The Simplistity for the end user to, The interface is clean and streight forward, the customazation of funtionality. support is fantastic. Review collected by and hosted on G2.com.

What do you dislike about MyQ?

The only complaint I have is the enablilty to encrypt scanned documents. Review collected by and hosted on G2.com.

What problems is MyQ solving and how is that benefiting you?

We have alot of mobile users in out agency and being able to print and scan from any of our locations is a huge benifit. Also we recently implimented a new EMR and there was an issue with that EMR when it came to printing with our current print server and with out MyQ we were looking at a complete overhaul of our Print managment and server. but MyQ allow us to easly side step those issues while also allowing bringing other benifits along with it. Review collected by and hosted on G2.com.

Response from MyQ Solution of MyQ

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Thank you for your thoughtful review! We’re glad you find MyQ simple and intuitive, and we’re pleased our solution supports your mobile users and EMR integration. We value your feedback on document encryption and will share it with our team. Thanks for choosing MyQ—your success inspires us!

SS

sachida Nandan S.

Asst. Manager

Mid-Market (51-1000 emp.)

11/28/2024

"Supper cost saving application"

5/5

What do you like best about MyQ?

Very User friendly,

Centrally can manage the user policy

Single queue managemnet

Terminal customisation

Follow me printing

Easy login methods

Driverless printing

Implementaion is easy

Very good technical support

Device integration and configuration is very easy Review collected by and hosted on G2.com.

What do you dislike about MyQ?

I am thinking but not able to know why i can deslike myQ. Review collected by and hosted on G2.com.

Response from MyQ Solution of MyQ

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It's great to hear that MyQ has made managing printing and users from a central server easier for you. We aim to simplify print management and enhance efficiency for our customers.

GP

Gregor P.

Key Account Manager

Small-Business (50 or fewer emp.)

5/27/2022

"Opinion about MyQ as Kyocera distributor"

5/5

What do you like best about MyQ?

Simple installation, secure, almost no problems and this are solved quickly, full of functionalities, non stop development, customers where we used MyQ are all very satisfied. Review collected by and hosted on G2.com.

What do you dislike about MyQ?

Previous licensing was complicated, but this was solved with new version. Review collected by and hosted on G2.com.

Recommendations to others considering MyQ:

Simple to use, easy to install, almost maintenance free. Review collected by and hosted on G2.com.

What problems is MyQ solving and how is that benefiting you?

Licensing model. No more time consuming typing of licenses to the system. Expiration dates are now on same date. Lincensing server informs you about expiration coming. Review collected by and hosted on G2.com.

Response from MyQ Solution of MyQ

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Dear Gregor, thank you very much for your review! We’re delighted that MyQ’s simplicity, security, and continuous development meet your needs and satisfy your customers. Your feedback on the new licensing model is greatly appreciated. Our product team is dedicated to addressing issues encountered by our partners and end users, and it’s fantastic to know we’re meeting market expectations. Your recommendation means a lot to us. Thank you for supporting MyQ!

AK

Anup K.

National Manager - Business Solutions

Mid-Market (51-1000 emp.)

12/7/2024

"Simple, yet Powerful cost recovery solution"

5/5

What do you like best about MyQ?

Simple to use and Clean Interface, easy setup and Multi-vendor support. Review collected by and hosted on G2.com.

What do you dislike about MyQ?

No Support for Konica Minolta, Reports can be improved Review collected by and hosted on G2.com.

Response from MyQ Solution of MyQ

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Thank you for sharing your positive experience with MyQ. We're pleased to hear that it has helped you with fleet management and toner monitoring, leading to a reduction in print wastage. We understand the importance of Konica Minolta support and are working to expand our compatibility with various vendors.

FM

Faizan M.

Solutions Architect

Mid-Market (51-1000 emp.)

5/12/2023

"Easy to Use -Perfect- PMS"

5/5

What do you like best about MyQ?

Web base user interface

Support and services

Multi-vendor

Backup/Restore easy Review collected by and hosted on G2.com.

What do you dislike about MyQ?

Reporting part is little bit weak need to work on that Review collected by and hosted on G2.com.

Response from MyQ Solution of MyQ

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Thank you for sharing your positive experience with MyQ's multi-vendor support and easy backup/restore features. We understand your concern about the reporting functionality and will work on enhancing this aspect for a better user experience.