---
title: MyQ Reviews
meta_title: 'MyQ Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 126 reviews by the users' company size, role or industry
  to find out how MyQ works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 126
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Office Management Software
  url: https://www.g2.com/categories/office-management-software
---


# MyQ Reviews
**Vendor:** MyQ  
**Category:** [Print Management Solutions](https://www.g2.com/categories/print-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 126
## About MyQ
MyQ develops print management solutions designed to make printing personalized, secure, and cost-effective. MyQ X features an intuitive user interface that supports deep personalization, allowing users to complete everyday tasks quickly through one-click actions. Powerful document workflows streamline scanning through smart automation, while advanced accounting and reporting tools provide clear insight into print costs and usage. MyQ Roger, a public cloud solution, allows users to browse cloud storages, print documents anytime from anywhere, and create customized scanning workflows that can even be triggered by voice commands. MyQ Roger turns a smartphone into a portable digital office, enabling documents handling from anywhere with an internet connection. Built on a public cloud architecture, MyQ Roger always delivers high availability and supports organizations of any size on their digital transformation journey.



## MyQ Pros & Cons
**What users like:**

- Users appreciate the **simplicity of use** in MyQ, enjoying easy access and integration features. (40 reviews)
- Users appreciate the **flexibility and user-friendly interface** of MyQ, enhancing their overall printing experience. (19 reviews)
- Users appreciate the **easy setup** of MyQ, making installation and configuration straightforward and user-friendly. (17 reviews)
- Users praise the **user-friendly interface** of MyQ, appreciating its ease of use and intuitive design. (16 reviews)
- Users appreciate the **efficient management capabilities** of MyQ, simplifying printer oversight and enhancing workflow integration. (12 reviews)
- Users commend the **excellent customer support** from MyQ, enhancing their overall experience with the product. (11 reviews)
- Easy Integrations (11 reviews)
- Security (11 reviews)
- Setup Ease (10 reviews)
- Integrations (8 reviews)

**What users dislike:**

- Users are frustrated by the **missing features** like Linux support and encryption for scanned documents in MyQ. (5 reviews)
- Users report **printing issues** with MyQ, including delays for single prints and challenges with imported groups. (5 reviews)
- Users face **compatibility issues** with MyQ, especially with Konica Minolta and device restrictions. (4 reviews)
- Users feel limited by the **lack of customization options** in MyQ, especially for server installations and layouts. (4 reviews)
- Users note the **limited reporting capabilities** of MyQ, suggesting improvements for better functionality and versatility. (4 reviews)
- Poor Reporting (4 reviews)
- Technical Glitches (4 reviews)
- Users face **driver compatibility issues** with MyQ, particularly with Oki and Konica Minolta printers in mixed environments. (3 reviews)
- Update Issues (3 reviews)
- Installation Issues (2 reviews)

## MyQ Reviews
  ### 1. MyQ great document management solution.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2020

**Describe the project or task MyQ helped with:**

MyQ offers a lot of features  that allow to improve security, productivity, reduce of costs. At present document digitalisation is very important, thanks to MyQ you can customise the scanning function depending on the organization needs. It means that small , middle or big companies can use MyQ to be more efficient.

**What do you like best about MyQ?**

It's hard to say because most of the offered functions are great. One of them is MyQ Embedded Terminal. Customisation possibility depends on customer's needs, clear and friendly interface.

**What do you dislike about MyQ?**

Not available, Not available, Not available,

**Recommendations to others considering MyQ:**

-

**What problems is MyQ solving and how is that benefiting you?**

Just some of them:  Problem with secure printing: often customers have a problem with uncontrolled access to printing documents includning sensitive data. With MyQ only an owner of the jod has an access to the document and is able to print it. Problem with scanning: thanks to customised scanning profiles customers are able to design a process for specift type of the document e.g. invoices, agreements or orders. Thanks to this the documents are always processed in the same way and saved in the right place. Problem with high costs: Reports allow to get an information about costs per user, department, device, project, location and many others. From the second hand a customers are able to manage permissions and user rights to control an access to each fuction.

**Official Response from MyQ Solution:**

> Thank you for your feedback!

  ### 2. Managed Print Services

**Rating:** 4.5/5.0 stars

**Reviewed by:** Claudio M. | Marketing Product Manager and Managed Print Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2019

**Describe the project or task MyQ helped with:**

We used this platform in a project where it was required the follow-me and rules based printing

**What do you like best about MyQ?**

Is very easy to configure and install. Also the user interface is very user friendly

**What do you dislike about MyQ?**

Not all the brand are supported with the embedded

**Official Response from MyQ Solution:**

> Thank you for your feedback!

  ### 3. Reliable business partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lidia C. | Product Manager Solutions, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2018

**Describe the project or task MyQ helped with:**

Implement use policies on users in order to control costs linked to printouts and improve security in the work environment. Eliminating document not collected at the device allows not to consume paper, toner and energy invain

**What do you like best about MyQ?**

It is a reliable software very easy to use with immediate benefits for both companies and users

**What do you dislike about MyQ?**

Improve the embedded integration with a larger number of brands in order to face more effectively multibrand print environment

**Recommendations to others considering MyQ:**

Great functionalities, well positioned

**Official Response from MyQ Solution:**

> We're thrilled to hear that MyQ has been a reliable and beneficial solution for controlling costs and improving security in your work environment. Thank you for your feedback!

  ### 4. MYQ simplicity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2019

**Describe the project or task MyQ helped with:**

We have been able to customize the device interface according to users job specifications and thereby restrict misuse and abuse of print volumes.

**What do you like best about MyQ?**

Very simple to install, intuitive in operation and with many management options.

**What do you dislike about MyQ?**

Waiting for color ranges in counts for Ricoh. It would be a plus to improve reporting.

**Recommendations to others considering MyQ:**

This is a very good solution. Great functionalities, well positioned.

**Official Response from MyQ Solution:**

> Thank you for your feedback!

  ### 5. MyQ Solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2018

**Describe the project or task MyQ helped with:**

Implementing an accounting solution to measure and decrease print costs.

**What do you like best about MyQ?**

Being simple to install and manage, but still very robust and flexible.

**What do you dislike about MyQ?**

No open database. It would be a plus to improve reporting.

**Recommendations to others considering MyQ:**

This is a very good solution, easy to work with and very flexible.

**Official Response from MyQ Solution:**

> We're glad to hear that you found MyQ simple to install and manage, yet robust and flexible. We appreciate your feedback about the open database and reporting, and will take it into consideration for future improvements.


## MyQ Discussions
  - [More options in reporting](https://www.g2.com/discussions/more-options-in-reporting) - 1 comment, 1 upvote

- [View MyQ pricing details and edition comparison](https://www.g2.com/products/myq/reviews?filters%5Bnps_score%5D=5&page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A32%3A44+-0500&secure%5Bsession_id%5D=63cccd45-c654-41e9-a804-66a3e29921aa&secure%5Btoken%5D=41fef8965fe4a743579addbe0d782f7de9362b21ea8989bced7398e70f13d9a4&format=llm_user)
## MyQ Integrations
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)

## MyQ Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Hardware**
- New Printers
- Network
- Queues
- Updates
- Employee Computers

**Edit**
- File Type
- Color
- Crop
- Size

**Operating System**
- PC Operating System

**Document Processing**
- File Type
- Data Extraction
- Mobile Capability
- Image Enhancement
- Text Extraction
- Metadata Extraction
- Data Capture and Transfer
- Batch Processing
- Invoice Processing

**Logistics - Print Fulfillment**
- Efficiency

**Agentic AI - Print Fulfillment Services**
- Cross-system Integration

**Logistics**
- Print Jobs
- Print Billing
- Cut Waste
- Compliance
- Print Job Deletion
- Print Job Routing
- Secure Print Job Release

**Logistics**
- Upload
- Email Attachment
- Direct Send
- Document Management
- Search

**Platform Additional Functionality**
- Integration
- File Conversion
- Windows and Mac
- Document Conversion

**Customization - Print Fulfillment**
- Integration
- Flexibility
- Templates

**Additional Functionality**
- Multi-Printer Support
- Guest Printing
- Secure Login
- Data Visualization
- Alerts/Notifications
- Monitoring
- Third-Party Integrations
- Role-Based Permissions
- Usage Tracking/Analytics
- Job Management
- Single Sign On
- Budget Control
- Billing & Invoicing
- Cost Tracking
- Mobile Printing
- Print Quotas/Limits
- Multiple Authentication Methods
- Authentication
- Job Tracking
- Remote Printing
- Remote Update/Installation
- User Management
- Access Controls/Permissions
- Environmental Metrics
- Reporting/Analytics
- Summary Reports
- Multi-Language
- Data Extraction
- Activity Tracking
- Two-Factor Authentication
- Rules-Based Workflow
- Alerts/Escalation
- Multi-Location
- Archiving & Retention
- Self Service Portal
- Drag & Drop
- Reporting & Statistics
- Document Imaging
- AI Copilot
- Multiple Format Support
- Billing Rate Management
- Device Status Monitoring
- Quota Management
- Generative AI
- Credit Card Processing
- Queue Management
- Print Management
- API

**Additional Functionality**
- Workflow Management
- Offline Access
- Content Scan
- Collaboration Tools
- Annotations
- Electronic Signature
- File Transfer
- Role-Based Permissions
- Document Review
- Document Storage
- Generative AI
- Search/Filter
- Text Editing
- Data Verification
- Drag & Drop
- AI Copilot
- Document Editing
- Document Automation
- Reporting/Analytics
- Document Imaging
- Full Text Search
- Multiple Output Formats
- Secure Data Storage
- Convert to PDF
- Data Import/Export
- ID Scanning
- Zone Selection Tool
- Language Detection
- Document Management
- API
- Audit Trail
- Access Controls/Permissions
- File Sharing
- Indexing

## Top MyQ Alternatives
  - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) - 4.5/5.0 (533 reviews)
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