myQ is very user-friendly and easy for carriers to use. Review collected by and hosted on G2.com.
The only down side that I see is the look of the daily schedule, I would prefer something that looks more like a dock schedule. Review collected by and hosted on G2.com.
When using the awaiting dock feature in MyQ Enterprise, it saves time form the driver and myself to be able to get to a dock door faster. Review collected by and hosted on G2.com.
I would like the option to have a pause button for the swap trailers. At times I need the swap trailers from the night before to stay in the yard and allow the empty trailer coming to be put up to a door. Review collected by and hosted on G2.com.
It’s easy to use and delivers great performance, even with frequent use. Customer support has also been excellent. Review collected by and hosted on G2.com.
I don’t have any dislikes or concerns about my Q. Review collected by and hosted on G2.com.
The myQ system and implementation have provided a streamlined process for check-in and check-out procedures with our distribution provider, Ryder, at our Decatur, IL operations. The team at myQ has been very receptive, responsive, and proactive in developing and implementing a customized solution for our facility. Their dedication and high level of customer service has helped us stay on track with monitoring our metrics and executing our operational plans. Review collected by and hosted on G2.com.
No major issues have been noted; the team has been proactive and responsive throughout implementation. Review collected by and hosted on G2.com.
Using Myq has greatly enhanced the efficiency of my receiving operations. The truck presence sensors allow my warehouse team to get real-time notifications the moment a load arrives, often before the paperwork even makes it to the receiving office. There is a wide variety of reports available, which I find useful for managing detention fees and monitoring equipment utilization.
Also having the dashboard visible has helped both the inbound and outbound teams stay on task and know what workload they have. They use it every day, not sure how we would operate without it.
The team is very responsive and made implementation a breeze! Review collected by and hosted on G2.com.
Fault notifications are only triggered for the doors, while issues with the dock leveler do not generate any notifications. This limitation makes it difficult to stay informed about all potential faults. Review collected by and hosted on G2.com.
Using MyQ allowed us to automate several processes that were up to that point being done manually. As a larger warehouse, having the customer success manager so easy to contact was extremely helpful as well. It is now a feature used every day in out warehouse operations. Review collected by and hosted on G2.com.
One of the things I'd say could use improvement is streamlining the process by which notifications are delivered to users of the application. Review collected by and hosted on G2.com.
The visibility and all the options that it offers. Support id quick when needed. It is user friendly and something we use daily. Review collected by and hosted on G2.com.
Cameras sometimes take a bit to load but that could be a Wi-Fi issue. Review collected by and hosted on G2.com.
I appreciate how My Q has made this process much easier and quicker for me, especially since I use it every day. Review collected by and hosted on G2.com.
The only drawback I've found with My Q is that when there's a system error, it can't always be resolved immediately. Review collected by and hosted on G2.com.
Flow of the software and data collection. Review collected by and hosted on G2.com.
No customization in the dashboard and static non continuous live streaming with cameras Review collected by and hosted on G2.com.
Direct points of contact, good business partner, quick to respond to concerns and offer solutions Review collected by and hosted on G2.com.
They deliver, both with service and with programming, what we expect. No dislikes Review collected by and hosted on G2.com.