--- title: MyPlace Reviews meta\_title: 'MyPlace Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how MyPlace works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 12 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # MyPlace Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by MyPlace but has limited features. Are you part of the MyPlace team? [Upgrade your plan](https://my.g2.com/myplace/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! MyPlace is the guest engagement platform for multi-unit restaurant groups, hotels, bars, and entertainment venues. It captures every guest automatically through guest WiFi, POS, reservations, and QR touchpoints. Emails are verified in real time, so your list is clean from day one. Every guest is then asked for a Google or TripAdvisor review at the right moment, automatically, with no staff involvement. Guest profiles sync in real time to Mailchimp, Klaviyo, HubSpot, and Facebook Custom Audiences, so your own campaigns get smarter. MyPlace works with UniFi, Meraki, Cisco, Ruckus, and Aruba networks, manages every location from one dashboard, and starts at $49/month per location. * * * Seller [MyPlace](https://www.g2.com/sellers/myplace) Discussions [MyPlace Community](https://www.g2.com/products/myplace/discuss) Languages Supported English Overview by Peadar Gormley (Founder and CEO at MyPlace Connect) Show More ## Pricing Pricing provided by MyPlace. ### WiFi Marketing $49 Per Location [ View More Pricing Information ](https://www.g2.com/products/myplace/pricing) ## Top-Rated Alternatives [ ![Flame Analytics](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Flame Analytics") Flame Analytics 4.6/5(81) ](https://www.g2.com/products/flame-analytics/reviews) [ ![Purple](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Purple") Purple 4.2/5(44) ](https://www.g2.com/products/purple/reviews) [ ![Beambox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beambox") Beambox 4.9/5(33) ](https://www.g2.com/products/beambox/reviews) [ View All Alternatives ](https://www.g2.com/products/myplace/competitors/alternatives) ## User Insights Average based on 12 real user reviews. [Log in to unlock pricing and user insights](/login) ## MyPlace Integrations (17) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Airship ](https://www.g2.com/products/airship/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Aruba Instant On Access Points ](https://www.g2.com/products/aruba-instant-on-access-points/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cisco Meraki ](https://www.g2.com/products/cisco-meraki/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Constant Contact ](https://www.g2.com/products/constant-contact/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Datto Networking ](https://www.g2.com/products/kaseya-datto-networking/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dotdigital ](https://www.g2.com/products/dotdigital/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GoHighLevel Lead Generation & Sharing ](https://www.g2.com/products/gohighlevel-lead-generation-sharing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Email Marketing ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OneSignal ](https://www.g2.com/products/onesignal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce CRM Connector ](https://www.g2.com/products/salesforce-crm-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Square Point of Sale ](https://www.g2.com/products/square-point-of-sale/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ubiquiti Network Management System ](https://www.g2.com/products/ubiquiti-network-management-system/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UniFi ](https://www.g2.com/products/finansys-ltd-unifi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews) Show More ![James R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James R.") JR James R. Ecommerce Marketing Manager Retail Mid-Market (51-1000 emp.) 3/10/2026 "A reliable way to turn anonymous taproom visitors into loyal customers." 5/5 What do you like best about MyPlace? The simplicity of the captive portal is whatstands out. In a busy brewery environment, we don't have time to troubleshoot guest WiFi issues, and MyPlace just works. The automated "thank you" emails that go out after a guest leaves have been a game-changer for our engagement. It feels personal and keeps our brand top-of-mind long after they’ve finished their last pint. Review collected by and hosted on G2.com. What do you dislike about MyPlace? I’d love to see more native integrations with niche POS systems used in the craft beer industry. While the CSV exports work fine, a direct, real-time sync with our specific sales data would make the ROI even clearer. Also, the dashboard's mobile version is a bit cramped, making it hard to check stats on the fly from the floor. Review collected by and hosted on G2.com. What problems is MyPlace solving and how is that benefiting you? We had no way of knowing which of our customers were first-timers versus regulars who just hadn't joined our formal loyalty program yet. MyPlace uses WiFi signal strength and MAC addresses to give us a clear picture of our "dwell time" and visit frequency. This has allowed us to send targeted midweek promotions to people who usually only visit on weekends, helping us balance our traffic throughout the week. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile CC Cameron C. Marketing Manager Computer Software Mid-Market (51-1000 emp.) 4/11/2026 "easy way to get guest emails and reviews" 4.5/5 What do you like best about MyPlace? I love the automatic review collection feature in MyPlace as it prompts guests for their comments immediately after they check out, saving us from the hassle of manual follow-ups, and this has really helped us improve our ratings on Google easily. Review collected by and hosted on G2.com. What do you dislike about MyPlace? I wish that there could be more customization options for the splash screen design, and at times, I feel that the update of data is not very prompt when it is the weekend and we receive a lot of traffic. Review collected by and hosted on G2.com. What problems is MyPlace solving and how is that benefiting you? Before we had MyPlace, we used to receive requests for our Wi-Fi, but we did not know where these visitors were from, or whom we could contact later; now, with MyPlace, we can capture their details and reach out to them via emails whenever we have something new to offer them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Joseph S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph S.") JS Joseph S. System Administrator Mid-Market (51-1000 emp.) 5/9/2026 "Actually works for getting Google reviews" 5/5 What do you like best about MyPlace? Once it's set up it runs on its own. We'd tried QR codes and asking staff to request reviews but it never worked consistently. MyPlace just handles it automatically without any effort on our end. Review collected by and hosted on G2.com. What do you dislike about MyPlace? We had to buy a new WiFi access point when we started because our existing setup wasn't compatible. A bit of an unexpected cost upfront, but once we had the right hardware in place it was straightforward. Review collected by and hosted on G2.com. What problems is MyPlace solving and how is that benefiting you? Getting Google reviews is harder than it sounds. QR codes, asking staff, reminder cards, none of it really worked for us. MyPlace automates the whole thing and it actually gets results. Our review count has gone up and it keeps going with no effort from us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic VS Vance S. Marketing & Digital Strategy Lead Automotive Mid-Market (51-1000 emp.) 2/28/2026 "High-quality data capture for our service center waiting areas." 5/5 What do you like best about MyPlace? The automated data segmentation is a standout feature for us. When a customer logs into the WiFi at one of our dealerships, MyPlace categorizes them based on their visit history. This allows us to push out very specific, localized service offers directly to their device or via follow-up emails, which feels much more personal than a generic blast. Review collected by and hosted on G2.com. What do you dislike about MyPlace? I’d like to see more advanced filtering in the real-time visitor view. Sometimes it’s hard to distinguish between a customer who is just browsing the showroom floor and someone who is settled in the lounge for a long service appointment. A bit more granular control over those heat-map style analytics would be helpful. Review collected by and hosted on G2.com. What problems is MyPlace solving and how is that benefiting you? The main challenge was the "black hole" of customer data in our service lounges. We had people spending 2 hours with us, but we had no way to engage them digitally. Now, we use the captive portal to highlight new model launches and seasonal tire changes. It has turned a passive waiting period into an active marketing channel for our group. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Thatcher H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thatcher H.") TH Thatcher H. Community Manager Real Estate Small-Business (50 or fewer emp.) 2/28/2026 "A seamless way to bridge the gap between connectivity and community." 5/5 What do you like best about MyPlace? The ease of customizing the splash page is what I appreciate most. Since we host various events and sponsors at our co-working space, being able to quickly update the WiFi login screen with new logos or announcements is a huge plus. It’s the first thing members see, so it acts as a great internal communication channel for our community updates. Review collected by and hosted on G2.com. What do you dislike about MyPlace? The session timeout settings can be a bit finicky. We’ve had a few instances where members were disconnected too frequently, and adjusting those parameters in the dashboard wasn't as intuitive as I’d hoped. It took a bit of digging through the documentation to get the balance right between security and user convenience. Review collected by and hosted on G2.com. What problems is MyPlace solving and how is that benefiting you? Westruggled to keep track of "hot desk" users who weren't on monthly contracts. MyPlace allows us to see who is actually using the space and how often. This data has been instrumental in helping us convert casual drop-ins into full-time members by allowing us to send them tailored membership offers based on their actual usage patterns. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile JS Julian S. Head of Guest Services Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 2/28/2026 "Perfect for capturing leads in a high-traffic entertainment venue." 5/5 What do you like best about MyPlace? The "dwell-time" analytics are quite useful for our operations team. It helps us see exactly how long guests are staying in our facility, which helps with staffing. Also, the social login option on the WiFi portal is a big hit with our younger crowd; they can get connected in seconds without filling out a long form. Review collected by and hosted on G2.com. What do you dislike about MyPlace? I’ve found that the user interface for the back-end reporting is a bit dated compared to other modern marketing tools. It’s functional, but it could definitely use a UI refresh to make it more visually appealing and easier to navigate when you're in a hurry. Review collected by and hosted on G2.com. What problems is MyPlace solving and how is that benefiting you? We used to have thousands of guests every weekend but almost no way to contact them later. MyPlace has turned our free WiFi into a lead generation tool. We now have an automated way to collect emails and phone numbers, which we use to send out promotions for birthday parties and group events. It’s significantly boosted our repeat bookings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile SW Sloane W. Marketing Operations Manager Retail Small-Business (50 or fewer emp.) 2/25/2026 "Perfect for bridging the gap between foot traffic and digital marketing." 5/5 What do you like best about MyPlace? The captive portal is very easy to brand. We’ve set it up so that when customers join our store WiFi, they see a clean, professional login page that matches our aesthetic. It’s been a reliable way to grow our email list without our staff having to ask for contact details at the register every time. Review collected by and hosted on G2.com. What do you dislike about MyPlace? The analytics dashboard can feel a bit clutteredwhen you first log in. It takes a second to find specific metrics like return visitor frequency. I also wish there were more drag-and-drop options for the splash page design to make quick seasonal updates easier. Review collected by and hosted on G2.com. What problems is MyPlace solving and how is that benefiting you? We struggled to connect our physical foot traffic with our digital marketing efforts. MyPlace bridges that gap by capturing guest data automatically. It has helped us build a solid database of local shoppers that we can now reach out to with personalized offers, which has definitely improved our repeat visit rate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile BS Beckett S. Director of Customer Experience Hospitality Small-Business (50 or fewer emp.) 2/26/2026 "Efficient guest data capture and tracking across multiple properties." 5/5 What do you like best about MyPlace? The automated guest data capture is the most valuable feature for us. It allows our hospitality clients to build a clean marketing database effortlessly through their guest WiFi. The captive portal is responsive on mobile and providesa smooth login experience for guests, which is crucial for maintaining high satisfaction scores. Review collected by and hosted on G2.com. What do you dislike about MyPlace? I find the initial configuration for multi-SSID environments to be a bit more technical than expected. It would be helpful to have a more streamlined setup wizard for non-technical property managers who aren't familiar with networking hardware. Review collected by and hosted on G2.com. What problems is MyPlace solving and how is that benefiting you? We needed a way to identify repeat visitors across multiple properties. MyPlace solves this by tracking guest visits through their WiFi MAC addresses. Thishelps our clients recognize loyal guests and personalize their stay, leading to better engagement and direct re-booking opportunities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Ivan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivan Z.") IZ Ivan Z. Co-Founder & CEO Computer Software Mid-Market (51-1000 emp.) 11/9/2025 "A thoughtful platform that connects spaces and people with ease" 5/5 What do you like best about MyPlace? MyPlace impressed me with how seamless it made the process of managing shared and private spaces. The interface feels intentionally designed — clean, modern, and easy to navigate, which matters to me as someone who cares deeply about user experience. Setting up listings and coordinating access took very little time, and the platform does a good job balancing functionality with simplicity. The communication tools within MyPlace help keep hosts and guests aligned without the usual back-and-forth that happens over email or chat apps. Review collected by and hosted on G2.com. What do you dislike about MyPlace? There’s not much to fault, though I’d like to see deeper integration options with productivity tools like Google Calendar or Notion itself. Occasionally, updates take a bit longer to sync across devices, but it hasn’t disrupted our workflow in any significant way. Review collected by and hosted on G2.com. What problems is MyPlace solving and how is that benefiting you? We use MyPlace to coordinate workspace availability for our distributed team and guests visiting our offices. Before, we relied on manual scheduling and internal spreadsheets that often led to overlaps or confusion. With MyPlace, the process became much more transparent — everyone knows which spaces are open and when. It’s also reduced unnecessary coordination time and improved the overall experience for both our team and visitors. The platform allows us to operate with the same thoughtfulness we apply to our own product: creating structure that supports flexibility and creativity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Brooks A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brooks A.") BA Brooks A. Chief Risk Officer Financial Services Mid-Market (51-1000 emp.) 11/8/2025 "Brought Order and Accountability to Our Physical Operations" 5/5 What do you like best about MyPlace? Myplace provides a centralized, transparent system for managing our corporate facilities and physical assets. The platform's ability to track maintenance schedules, manage service requests, and maintain a clear audit trail for all facility-related activities is invaluable from a risk management perspective. It has eliminated the silos that previously existed between our operations, finance, and facilities teams, giving us a single source of truth for the condition and maintenance history of our physical locations. Review collected by and hosted on G2.com. What do you dislike about MyPlace? The initial integration with our existing financial and compliance systems required more custom configuration than we anticipated. While the out-of-the-box features are robust, tailoring the workflow to match our specific internal compliance reporting took some time. Review collected by and hosted on G2.com. What problems is MyPlace solving and how is that benefiting you? Myplace directly addresses the operational risk associated with poor facility management. For a financial institution, ensuring our branches are secure, well-maintained, and compliant with physical safety regulations is non-negotiable. This platform has systematized our preventative maintenance, reducing the risk of unexpected closures or safety incidents. We've seen a 40% reduction in reactive maintenance tickets and have significantly improved our ability to forecast and budget for facility-related expenses, turning a cost center into a well-managed, predictable operation. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: Organic Review from User Profile ## Pricing Options Pricing provided by MyPlace. ### WiFi Marketing $49 Per Location [ View More Pricing Information ](https://www.g2.com/products/myplace/pricing) ##### Categories on G2 [Guest Wi-Fi Providers](https://www.g2.com/categories/guest-wi-fi-providers) ##### Explore More [Leading digital experience platforms for enterprise use](https://www.g2.com/discussions/leading-digital-experience-platforms-for-enterprise-use)[What's the best platform to optimize my business purchasing](https://www.g2.com/discussions/what-s-the-best-platform-to-optimize-my-business-purchasing)[What are the most popular RPA solutions for retail businesses?](https://www.g2.com/discussions/what-are-the-most-popular-rpa-solutions-for-retail-businesses) [What is the most cost-effective legal billing solution for small firms?](https://www.g2.com/discussions/what-is-the-most-cost-effective-legal-billing-solution-for-small-firms)[Ramco Aviation Solutions vs AMOS: which aviation MRO platform is worth it for maintenance teams managing FAA-regulated compliance tracking and scheduling?](https://www.g2.com/discussions/ramco-aviation-solutions-vs-amos-which-aviation-mro-platform-is-worth-it-for-maintenance-teams-managing-faa-regulated-compliance-tracking-and-scheduling)[Top customer data platforms for software companies](https://www.g2.com/discussions/top-customer-data-platforms-for-software-companies) [Show MoreShow Less](javascript:void(0);)