Michael R.

Owner & Property Manager

Real Estate

Small-Business (50 or fewer emp.)

10/20/2025

"MyPlace made guest WiFi setup and customer data collection super easy"

5/5

What do you like best about MyPlace?

What I love most about MyPlace is how easy it is to use even for non-technical people. The interface is clean, the setup process is simple, and it connects perfectly with our existing CRM and marketing tools. I was surprised at how quickly we could start seeing results — within a few days, we began collecting valuable customer data right from our store WiFi. Review collected by and hosted on G2.com.

What do you dislike about MyPlace?

Sometimes the analytics refresh takes a bit of time, especially during peak hours. Also, I wish the customization options for the login page had a few more design templates, but overall it still looks very neat and functional. Review collected by and hosted on G2.com.

What problems is MyPlace solving and how is that benefiting you?

Before MyPlace, we were giving free WiFi to customers but not getting any useful data from it. Now, every connection helps us learn more about our visitors and re-engage them later through personalized emails. It’s really helped us build a loyal customer base and improve our in-store marketing performance. Review collected by and hosted on G2.com.

Alina V.

Co-CEO

Computer Software

Mid-Market (51-1000 emp.)

10/20/2025

"Turning guest WiFi into a smart marketing tool"

5/5

What do you like best about MyPlace?

What I really like about MyPlace is how effortlessly it captures guest data (email, visit frequency, social login) through the WiFi portal and syncs with tools like Mailchimp and UniFi. The setup was fast, branding is clean (logo, colors, splash page), and everyday users find the login process intuitive — no hassles or long forms. Review collected by and hosted on G2.com.

What do you dislike about MyPlace?

What I dislike is that sometimes the data sync with external tools (e.g. Mailchimp) lags a little, and while the analytics dashboard gives good insights, it's not as deep as I’d want for advanced segmentation or trend-analysis over longer periods. Review collected by and hosted on G2.com.

What problems is MyPlace solving and how is that benefiting you?

Before using MyPlace, we relied on periodic in-store signups or paper-based loyalty cards, which gave us very delayed or incomplete customer data. With MyPlace, guest WiFi becomes a channelfor collecting real, verified customer info instantly, reducing repetitive marketing effort, improving retention, and enabling us to deliver targeted offers based on who visits most often. Review collected by and hosted on G2.com.