Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Easy to Use Call Management with Excellent IVR, Recording, and Real-Time Reporting"
5/5
What do you like best about MyOperator?

Easy to use, reliable call management, excellent IVR functionality, call recording, and real-time reporting. Review collected by and hosted on G2.com.

What do you dislike about MyOperator?

The user interface can be improved, reporting could be more detailed, and customer support response times could be faster. Review collected by and hosted on G2.com.

Response from Simran Tandon of MyOperator
Edit edit

We're thrilled to hear that MyOperator has helped improve your business call management with IVR, call routing, recording, and analytics. We value your feedback on the user interface, reporting, and customer support, and we will strive to address these areas for a more satisfying experience.

satish v.
SV
satish v.
Mid-Market (51-1000 emp.)
"Efficient Lead Transfer with Room for Improvement"
4.5/5
What do you like best about MyOperator?

I like that MyOperator sends me the mobile number of the person who's trying to reach out if I missed the call. Review collected by and hosted on G2.com.

What do you dislike about MyOperator?

If they can validate the person who's calling with a short survey before or a lead filtering, that will be helpful. Review collected by and hosted on G2.com.

Response from Simran Tandon of MyOperator
Edit edit

Thank you for sharing your feedback with us! We're glad to hear that you appreciate the feature of receiving the caller's mobile number when you miss a call. Your suggestion for validating callers with a short survey or lead filtering is valuable. We would like to inform you that our Voice AI Agent feature serves as a lead-qualifying agent too. Do reach out to your account manager and they will help you set up a Voice AI agent for the same in less than a week. We are always here to assist you and improve your experience with our services.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Simple Setup, Clear Call Quality, and Efficient Call Management"
4/5
What do you like best about MyOperator?

MyOperator is a perfectly good software for our team. It tracks and manages our business calls efficiently. The setup is simple, the call quality is clear, and it serves its purpose perfectly without any unnecessary extra features. Review collected by and hosted on G2.com.

What do you dislike about MyOperator?

I dislike that basic features like call transcription, AI tools, and live call barging require extra payments or expensive upgrades. Even on a premium package, these essentials are missing. Competitors offer much better-bundled packages without these extra costs. Review collected by and hosted on G2.com.

Response from Simran Tandon of MyOperator
Edit edit

We're glad to hear that you find MyOperator's setup simple and the call quality clear. We appreciate your feedback and will take it into consideration for future improvements.

BG
Briston G.
owner
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great Call Diverting and Department Creation Features"
4.5/5
What do you like best about MyOperator?

I like the feature of divert calling where call diverts and feature to create departments Review collected by and hosted on G2.com.

What do you dislike about MyOperator?

I think its bit of costly as lower prices plans are available in market Review collected by and hosted on G2.com.

Response from Simran Tandon of MyOperator
Edit edit

Thank you for your positive feedback on our call diverting and department creation features! We're thrilled to hear you find them beneficial. We understand your concern about pricing and would like to assure you that we continuously strive to provide value for the investment. We appreciate your feedback and will take it into consideration for future improvements. If you have any further questions or need assistance, please feel free to reach out to us. Thank you for choosing MyOperator!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Easy CRM Integration That Just Works"
4.5/5
What do you like best about MyOperator?

Integration with CRM is very easy which is the easy main part for us Review collected by and hosted on G2.com.

What do you dislike about MyOperator?

support team and the same issue which is repeating every week i .e outgoing calls issue Review collected by and hosted on G2.com.

Response from Simran Tandon of MyOperator
Edit edit

We appreciate your positive feedback on our CRM integration. We're sorry to hear about the recurring issue with outgoing calls and our support team. Rest assured, we are taking steps to improve our service and resolve this issue.

Shashank A.
SA
Shashank A.
"Streamlined Call Management with Seamless Integration"
4.5/5
What do you like best about MyOperator?

I like that MyOperator is an easy to use call plus WhatsApp platform. The integrated solution really helps. Review collected by and hosted on G2.com.

What do you dislike about MyOperator?

integrated panel Review collected by and hosted on G2.com.

Response from Simran Tandon of MyOperator
Edit edit

It's great to hear that MyOperator is helping with lead management and agent allocation for your business. We aim to continue providing valuable solutions for your needs.

Rifah M.
RM
Rifah M.
Small-Business (50 or fewer emp.)
"Very Poor Service Quality and Completely Unresponsive Support"
0/5
What do you like best about MyOperator?

My experience with MyOperator has been extremely disappointing Review collected by and hosted on G2.com.

What do you dislike about MyOperator?

My experience with MyOperator has been extremely disappointing. The voice broadcast service is unstable, unreliable, and far from what a business expects from a communication platform.

What makes it worse is their support. They simply do not respond — neither to emails nor to phone calls. Issues remain unresolved for days, and there is no accountability from their team. This level of unprofessionalism makes the service unusable for any serious business.

What I Dislike:

Poor call and broadcast quality

No response from customer support

No follow-up or acknowledgement of issues

Unreliable platform performance

Recommendation:

Based on my experience, I would not recommend MyOperator for any business-critical communication needs unless they improve their service and support drastically. Review collected by and hosted on G2.com.

Response from Simran Tandon of MyOperator
Edit edit

We are sorry to hear about your disappointing experience. We understand the importance of reliable communication for businesses and will address the issues with our voice broadcast service and support responsiveness.

Kallol D.
KD
Kallol D.
Business Head
Enterprise (> 1000 emp.)
"Easy Department-Wise Call Categorization"
4/5
What do you like best about MyOperator?

You can categories the incoming calls department wise Review collected by and hosted on G2.com.

What do you dislike about MyOperator?

The process feels complicated whenever I need support. Review collected by and hosted on G2.com.

Response from Simran Tandon of MyOperator
Edit edit

Thank you for sharing how MyOperator is benefiting you. Simplifying incoming calls is one of our main goals.

Neha S.
NS
Neha S.
General manager
Mid-Market (51-1000 emp.)
"Extremely Professional, Prompt Support Made Our Transition Seamless"
4.5/5
What do you like best about MyOperator?

abhishek.sharma@myoperator.co

He has been extremely professional and helpful. His prompt response and resolution has helped in seamless transition Review collected by and hosted on G2.com.

What do you dislike about MyOperator?

we have just about started using the platform Review collected by and hosted on G2.com.

Response from Simran Tandon of MyOperator
Edit edit

Thank you for sharing your experience! We are happy to hear that Abhishek's prompt response and resolution made your transition seamless. We hope you find the platform's features helpful in optimizing your dialer operations as you continue to use it.

Parimal S.
PS
Parimal S.
Manager- Inside Sales
Mid-Market (51-1000 emp.)
"Prompt, Responsive Support with Smooth Communication"
4.5/5
What do you like best about MyOperator?

A complete one-stop platform for marketing solutions.

The team provides good service with prompt responses and excellent support.

Overall, a reliable and efficient partner for marketing needs. Review collected by and hosted on G2.com.

What do you dislike about MyOperator?

We initially faced some integration issues with the CRM.

However, the team proactively worked on it and resolved the issues from their side. Review collected by and hosted on G2.com.

Response from Simran Tandon of MyOperator
Edit edit

Thank you for sharing your experience with us. We apologize for the initial integration issues with the CRM, but we're pleased that our team proactively resolved the issues. We appreciate your understanding and patience.