Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"MyNewsDesk is a great tool for us that has worked very well with our PR-needs"
4/5
What do you like best about Mynewsdesk?

In general, MND is pretty easy and fast to use. Whether we like to publish news or PR-article it does not take long to do so. Review collected by and hosted on G2.com.

What do you dislike about Mynewsdesk?

Sometimes the text editing does not work properly with H2/H3-headings and we need to add those via HTML-editor Review collected by and hosted on G2.com.

Response from Ella Sjöström Ollas of Mynewsdesk
Edit edit

Hi,

Thank you so much for sharing your thoughts about Mynewsdesk! We are happy to hear that you have discovered the benefit of organic SEO via Mynewsdesk (you have the other 5000 customers creating content for that!).

Good point about the H2/H3 formatting, we will look into it.

All the best,

The team at Mynewsdesk

Verified User in Restaurants
ER
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Easy to use and good support"
4.5/5
What do you like best about Mynewsdesk?

Easy to manage content for multiple markets. Support/customer success team have been really helpfull. Review collected by and hosted on G2.com.

What do you dislike about Mynewsdesk?

Difficult to get an overview of published articles in the monitor tool as some pay walls seem to block the spider. Review collected by and hosted on G2.com.

Response from Anne Marit Raaberg of Mynewsdesk
Edit edit

Hi there,

Thank you for your feedback! We are happy to hear you have been taken good care of by our support and customer success team. They work hard every day to make sure you get all the support you need to success as PR and communication professionals.

We are sorry to hear you are experiencing some blocked content in the Monitor service. When it comes to content behind pay walls, there are general rules in terms of rights to show this type of content in a Media Monitoring Tool, as the content needs to be paid for to access. Do not hesitate to reach out to our own Media Monitoring experts on listen@mynewsdesk.com for more help. They can look into what is causing the blocking and hopefully help you further.

All the best,

The Team at Mynewsdesk

Verified User in Museums and Institutions
UM
Verified User in Museums and Institutions
Small-Business (50 or fewer emp.)
"Works very well for us."
4.5/5
What do you like best about Mynewsdesk?

The flexibility of the software and the ability to set up your own mailing lists. Review collected by and hosted on G2.com.

What do you dislike about Mynewsdesk?

Nothing really. The program works well for us. Review collected by and hosted on G2.com.

Response from Ella Sjöström Ollas of Mynewsdesk
Edit edit

Hello,

Thank you so much for sharing! We are so happy to hear that you like Mynewsdesk's various features.

All the best,

The team at Mynewsdesk

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy to use platform"
4.5/5
What do you like best about Mynewsdesk?

As said in the title; easy to use for all different sizes of organizations. Review collected by and hosted on G2.com.

What do you dislike about Mynewsdesk?

More insights are always nice to have even in the lower priced packages, but I can't that it's "missing". Review collected by and hosted on G2.com.

Response from Anne Marit Raaberg of Mynewsdesk
Edit edit

Hi,

Thank you for sharing!

You will be happy to hear that we also saw the need of insights no matter what package you have, and that we have actually made a change in our packages to solve that exact need. With the recent feature Analyze Overview everyone now has access to data and insights to use to their advantage in the further PR and communication work.

Enjoy your insights and use it to make great data driven decisions!

All the best,

The Team at Mynewsdesk

See how Mynewsdesk improved
Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"User friendly platform and great staff"
4/5
What do you like best about Mynewsdesk?

Our contact at Mynewsdesk is really helpful

Mynewsdesk Content has created good video content for a good price

Simple and userfriendly platform

Great events and helpful shared content Review collected by and hosted on G2.com.

What do you dislike about Mynewsdesk?

That it is a platform that so many use that it is easy to drown with all publications Review collected by and hosted on G2.com.

Response from Ella Sjöström Ollas of Mynewsdesk
Edit edit

Hi,

Thank you for sharing. We are very happy to hear that you are satisfied with our in-house content department, it's a service we are very proud to provide!

On our story site https://www.mynewsdesk.com/stories/stories all the news published via us is gathered, so you are very correct that it's a very high quantity (although that is a big part of the organic SEO that all our customers get in the package!). Did you know that Mynewsdesk has a function to send exclusive news to a selected list of contacts? If you haven't yet, I would also suggest checking out our add-on Audience Builder, which allows you to find contacts outside of the network that comes with using Subjects.

All the best,

The team at Mynewsdesk

Verified User in Museums and Institutions
AM
Verified User in Museums and Institutions
Mid-Market (51-1000 emp.)
"A valuable platform for reaching newsrooms"
4.5/5
What do you like best about Mynewsdesk?

Easy publishing, valuable insight and a good pool of journalists Review collected by and hosted on G2.com.

What do you dislike about Mynewsdesk?

Difficult to navigate from news archive to our own page for publishing. Challenging to change the boiler plate. Impossible to upload screen shot of login. Review collected by and hosted on G2.com.

Response from Ella Sjöström Ollas of Mynewsdesk
Edit edit

Hi there,

Thank you for letting us know your thoughts! We are very happy to hear that you are pleased with our reach and journalist data base.

To navigate from our story page to your own dashboard, you press log in in the top right corner. Once logged in, you press the cogwheel on the top right and then newsroom settings to change your boiler plate. The question regarding screen shot of login Im not sure I understand, but if you reach out to support@mynewsdesk.com they will surely have an answer for you!

All the best,

The team at Mynewsdesk

Verified User in Government Administration
UG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Easy and fun"
4.5/5
What do you like best about Mynewsdesk?

The footer was to the point and easy maneuverable! Review collected by and hosted on G2.com.

What do you dislike about Mynewsdesk?

I thought the featured images used in the blog looked a bit too stock photo-ish. Review collected by and hosted on G2.com.

Response from Ella Sjöström Ollas of Mynewsdesk
Edit edit

Hi,

Thanks a lot for sharing your thoughts. We at Mynewsdesk are very proud of our library and to be able to share industry knowledge for free, glad you find it valuable!

Good catch with the stock photos, we are actually in the midst of a project to create our own images so hopefully, you will see some more personal images in our blog soon.

All the best,

The team at Mynewsdesk

LB
Linus B.
Small-Business (50 or fewer emp.)
"Warning!"
0/5
What do you like best about Mynewsdesk?

It might work as well as they said. But does not fit our strategy Review collected by and hosted on G2.com.

What do you dislike about Mynewsdesk?

Just as the last reviewer we hit the fact that they use a writing that will extend the contract for 1 year if you forgett to terminate it 3 month before next automatic renewal.

We are now stuck in this situation. Have barely used the product for the last year, and are now stuck for another year cause of this. A way that are against the law in Sweden in b2c contracts (if you don't give an heads up before time for your last opportunity to terminate the contract before renewal) but still legal in b2b contracts.

Does the company itself believe in its product, if they have to lock in their customers in this way? Review collected by and hosted on G2.com.

NB
Niclas B.
Small-Business (50 or fewer emp.)
"Warning!"
0/5
What do you like best about Mynewsdesk?

Their services works as it says on their website. Review collected by and hosted on G2.com.

What do you dislike about Mynewsdesk?

Warning! If you are considering using MyNewsdesk services, be sure to keep track of the notice period. They still use the contract to be extended for 1 year if you fail to terminate it 3 months before the contract expires. Old fashioned method of locking customers in. Unfortunately we are stuck for another year but I have to blame myself for going the trick from the beginning. Now we have terminated the agreement 12 months before it expires so now we will get out of it. Just wait and pay for a year. Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Verified User in Media Production
Mid-Market (51-1000 emp.)
"Great platform for brand insights"
4.5/5
What do you like best about Mynewsdesk?

I can build and manage my own distribution lists. Review collected by and hosted on G2.com.

What do you dislike about Mynewsdesk?

It doesn't have the best Customer service when needing to get product answers. Review collected by and hosted on G2.com.