--- title: MyLab Reviews meta\_title: 'MyLab Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 49 reviews by the users' company size, role or industry to find out how MyLab works for a business like yours. aggregate\_rating: rating\_value: 2.3 review\_count: 49 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Education url: https://www.g2.com/categories/education --- ### MyLab Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users express strong dissatisfaction with **course quality** in MyLab, citing confusing content and unhelpful explanations. [(1 mentions)](https://www.g2.com/products/mylab/reviews?filters%5Bsentiment_snippet%5D=2445454&qs=pros-and-cons#reviews) Users are frustrated with the **high costs** of MyLab, experiencing unexpected charges and poor customer service. [(1 mentions)](https://www.g2.com/products/mylab/reviews?filters%5Bsentiment_snippet%5D=2358435&qs=pros-and-cons#reviews) Users criticize MyLab for its **confusing graphs and inadequate explanations** , making it challenging for learners to succeed. [(1 mentions)](https://www.g2.com/products/mylab/reviews?filters%5Bsentiment_snippet%5D=2445450&qs=pros-and-cons#reviews) Users report experiencing **poor customer support** , often facing long holds and unhelpful service when issues arise. [(1 mentions)](https://www.g2.com/products/mylab/reviews?filters%5Bsentiment_snippet%5D=1154262&qs=pros-and-cons#reviews) Users report **subscription issues** with MyLab, including unexpected charges and poor customer service responsiveness. [(1 mentions)](https://www.g2.com/products/mylab/reviews?filters%5Bsentiment_snippet%5D=2358430&qs=pros-and-cons#reviews) ### Top Cons or Disadvantages of MyLab ##### 1. Course Quality Users express strong dissatisfaction with **course quality** in MyLab, citing confusing content and unhelpful explanations. [ See 1 mentions ](https://www.g2.com/products/mylab/reviews?filters%5Bsentiment_snippet%5D=2445454&qs=pros-and-cons#reviews) See Related User Reviews BA Bryson A. Small-Business (50 or fewer emp.) 0.0/5 "USE THIS APPLICATION IF YOU HATE YOUR STUDENTS" What do you dislike about MyLab? I hate using this application so much that I made an account on this website just so I could maybe prevent one teacher from using it. I have used many ##### 2. Expensive Users are frustrated with the **high costs** of MyLab, experiencing unexpected charges and poor customer service. [ See 1 mentions ](https://www.g2.com/products/mylab/reviews?filters%5Bsentiment_snippet%5D=2358435&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "TERRIBLE APPLICATION STAY AWAY" What do you dislike about MyLab? There is nothing positive about this application. These people will take hundreds of dollars from you multiple times a semester randomly cut off your ##### 3. Learning Difficulties Users criticize MyLab for its **confusing graphs and inadequate explanations** , making it challenging for learners to succeed. [ See 1 mentions ](https://www.g2.com/products/mylab/reviews?filters%5Bsentiment_snippet%5D=2445450&qs=pros-and-cons#reviews) See Related User Reviews BA Bryson A. Small-Business (50 or fewer emp.) 0.0/5 "USE THIS APPLICATION IF YOU HATE YOUR STUDENTS" What do you dislike about MyLab? I hate using this application so much that I made an account on this website just so I could maybe prevent one teacher from using it. I have used many ##### 4. Poor Customer Support Users report experiencing **poor customer support** , often facing long holds and unhelpful service when issues arise. [ See 1 mentions ](https://www.g2.com/products/mylab/reviews?filters%5Bsentiment_snippet%5D=1154262&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "TERRIBLE APPLICATION STAY AWAY" What do you dislike about MyLab? There is nothing positive about this application. These people will take hundreds of dollars from you multiple times a semester randomly cut off your ##### 5. Subscription Issues Users report **subscription issues** with MyLab, including unexpected charges and poor customer service responsiveness. [ See 1 mentions ](https://www.g2.com/products/mylab/reviews?filters%5Bsentiment_snippet%5D=2358430&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "TERRIBLE APPLICATION STAY AWAY" What do you dislike about MyLab? There is nothing positive about this application. These people will take hundreds of dollars from you multiple times a semester randomly cut off your ## Top-Rated Alternatives [ ![McGraw-Hill Connect](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e27bc2bae05e97470826634645d1c660/mcgraw-hill-connect.png "McGraw-Hill Connect") McGraw-Hill Connect 3.6/5(176) ](https://www.g2.com/products/mcgraw-hill-connect/reviews) [ ![WileyPLUS](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_067cbed47bb803c29b9e16882886d080/wileyplus.jpg "WileyPLUS") WileyPLUS 4.2/5(79) ](https://www.g2.com/products/wileyplus/reviews) [ ![TalentLMS](https://images.g2crowd.com/uploads/product/hd_favicon/20f94a5ae8f9718cad72c430606fff69/talentlms.svg "TalentLMS") TalentLMS 4.6/5(805) ](https://www.g2.com/products/talentlms/reviews) [ View All Alternatives ](https://www.g2.com/products/mylab/competitors/alternatives) ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 12/23/2022 "It was a great choice to facilitate the teaching-learning relationship." 4/5 What do you like best about MyLab? The best in that students and teachers can use any divise to work on the platform. Also, practices integrates a dynamic and real way to expose learners to English. Review collected by and hosted on G2.com. What do you dislike about MyLab? It's too much time consuming when a student mistaken their code and then administrators request troubleshooting to technical support. Students would like solutions in shorter and faster period of time. Review collected by and hosted on G2.com. What problems is MyLab solving and how is that benefiting you? My lab makes more appealing and expedite grading. This saves time and makes processes run smoother in general. In addition, student are able to see in a timely fashion their feedback. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") UE Verified User in E-Learning Enterprise (\> 1000 emp.) 9/13/2022 "Terrible customer service" 0/5 What do you like best about MyLab? Nothing. It's a useless system that has no value to education. Review collected by and hosted on G2.com. What do you dislike about MyLab? My college used the same book for two different courses that I took back to back. Pearsons used the same access code for the book, even though it was different courses. My access expired 3 days before the course ended. I contacted Pearsons tech support who did nothing more than repeat the same information that I could see on the computer and inform me that there was nothing they could do. Crap company and I hope it goes bankrupt. Review collected by and hosted on G2.com. What problems is MyLab solving and how is that benefiting you? No benefit Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Small-Business (50 or fewer emp.) 1/13/2022 "Terrible experience" 0/5 What do you like best about MyLab? There is nothing good about this program. A quick google search will show how this application is universally hated by teachers and students alike. Review collected by and hosted on G2.com. What do you dislike about MyLab? Terrible user interface, extremely slow and laggy. Really, the worst part is the company and the overall culture surrounding it. As students, it is so normalized to have to purchase an access code for 100+ dollars just to do homework. Many classes don't require the books, but we still have to pay for it. There needs to be a massive change in the monopoly companies like Pearson have over education. Review collected by and hosted on G2.com. What problems is MyLab solving and how is that benefiting you? Again, i don't really have anything else to say about this product except that it is terrible for teaching, for learning, and as a concept in general. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") UE Verified User in E-Learning Small-Business (50 or fewer emp.) 11/3/2020 "Don't use, useless for learning" 0/5 What do you like best about MyLab? There is nothing useful at all about mylab if you wish to learn a subject. Review collected by and hosted on G2.com. What do you dislike about MyLab? Everything else. The formatting of questions is atrocious. The way answers are generated allows for random guessing and hinders learning as people easily learn to game the system. Do not consider using this if you want to keep yourself mental sane as the problems are not even hard but if you \<.1% off then it will mark it wrong leaving you to misunderstand why you got it wrong. Not due to any misconception of yourself but because of this stupid system where if anything is off it is wrong. But guessing the multiple choice is fine so their system isn't to keep you from guessing, it is just to aggravate you. Review collected by and hosted on G2.com. What problems is MyLab solving and how is that benefiting you? Math, none. Review collected by and hosted on G2.com. Show More 9/15/2021 Current UserValidated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 8/25/2021 "Useless Memorization App" 0/5 What do you like best about MyLab? Nothing, MySpanishlab is short of horrible. It relies of useless memorization, doesn't give you good feed back on retry assignments and leaves students with an overwhelming feeling of frustration. Review collected by and hosted on G2.com. What do you dislike about MyLab? Well as stated in the comments above, on your failed attempts at the activities it doesn't give you good feedback, but also at many times doesn't match up with the readings very well, and instead of teaching for deeper understanding of the material; it relies on unhelpful memorization tactics that leave the students stressed out on tests. The activities are extremely repetitive and frustrating and if make the tiniest mistakes it will grade you down. -10/10 I wouldn't recommend this garbage learning program to anyone. Review collected by and hosted on G2.com. Recommendations to others considering MyLab: Delete this program and completely recreate this program. Review collected by and hosted on G2.com. What problems is MyLab solving and how is that benefiting you? None; this program is causing problems. There are literally no benefits I can think of to using this program. It doesn't work on mobile devices, it doesn't help with actually learning the material, and it's an all around horrible study tool. Review collected by and hosted on G2.com. Show More 9/6/2021 Validated ReviewerSource: Organic ![Jackson L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jackson L.") JL Jackson L. Student Small-Business (50 or fewer emp.) 12/10/2021 "The worst ebook service that scams people and acts like they care" 0/5 What do you like best about MyLab? The ability to practice problems and even that sucked Review collected by and hosted on G2.com. What do you dislike about MyLab? Practically everything, the problems take forever and they are not clear and a lot of their own answers are wrong and punish you for being incompetent Review collected by and hosted on G2.com. What problems is MyLab solving and how is that benefiting you? Finance problems and haven't really seen any benefits Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 1/12/2022 "MyLab could be better but Great if used right" 3.5/5 What do you like best about MyLab? It is great to have assignments all on one place and have instant grading with feedback. Review collected by and hosted on G2.com. What do you dislike about MyLab? It is extremely picky on the input of answers. Review collected by and hosted on G2.com. What problems is MyLab solving and how is that benefiting you? Great tool for online classes and love that you can get tutorials and help on demand. Review collected by and hosted on G2.com. Show More 1/27/2022 Validated ReviewerIncentivizedSource: G2 invite ![Kristin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristin M.") KM Kristin M. na 3/28/2021 "HORRIBLE DON'T EVEN GET THIS, PROFESSORS NEED TO STAY AWAY FROM MYMATHLAB!!!" 0/5 What do you like best about MyLab? Probably nothing its horrible and never loads making me miss assignments. Review collected by and hosted on G2.com. What do you dislike about MyLab? The fact your guys stuff never loads and your support team doesn't help. Review collected by and hosted on G2.com. What problems is MyLab solving and how is that benefiting you? Probably none, the entire thing is confusing, never loads questions say it's wrong when it's not. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") UE Verified User in E-Learning Small-Business (50 or fewer emp.) 11/30/2020 "By far the worst part of my freshmen year of college." 0/5 What do you like best about MyLab? Crying myself to sleep after failing my class. Review collected by and hosted on G2.com. What do you dislike about MyLab? Absolutely everything. It is extremely difficult to navigate. You have to have the exact answer in the format they want or you get the whole question wrong. Don't even get me started on when you needed to graph things.. IT WAS HORRIBLE. There were times where I knew I was right by the way I was taught, but according to this website I was wrong. It was by far the worst part of my first semester of college. I didn't have the best teacher either so that didn't make it any better. I spent more hours crying over this website than I did actually learning. This website triggered my depression. Review collected by and hosted on G2.com. Recommendations to others considering MyLab: Don't. Review collected by and hosted on G2.com. What problems is MyLab solving and how is that benefiting you? Absolutely zero benefits. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bjorn K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bjorn K.") BK Bjorn K. Small-Business (50 or fewer emp.) 7/13/2020 "Poor experience, frustrating as a student. DO NOT USE FOR MATH COURSES" 0/5 What do you like best about MyLab? Nothing. Honestly the whole experience was disappointing and I would be ashamed if I worked on this horrible program Review collected by and hosted on G2.com. What do you dislike about MyLab? basically everything, homework and course never matched. answering system is 1 dimensional, it cannot account for different CORRECT answers. If you don't input their EXACT answer you get it wrong. Extremely frustrating to use as a student. The videos rarely help if not at all. The GUI is TERRIBLE. And the Skill LAB is useless, better off google searching how to do the problems than using the Help Me Solve This or Skill Lab Review collected by and hosted on G2.com. Recommendations to others considering MyLab: DO NOT USE Review collected by and hosted on G2.com. What problems is MyLab solving and how is that benefiting you? No Impact besides wasting my time and making me frustrated. AGAIN DO NOT USE Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Work at Pearson? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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