What do you like best?
We are GuideMe partners and love the benefits the solution provides to customer success, sales, and retention teams. GuideMe is a great solution for explainer videos and tutorials that resonate with the audience and are simple to setup, scale, and deploy. The automated GuideMe setup is great, too.
What do you dislike?
Nothing at the moment. The software works as stated and is easy to use and functional.
Recommendations to others considering the product:
Utilize the opportunity for the demo, and the complimentary GuideMe of your product/service. That will help give quick insight into how this product can benefit your service and success teams.
What problems are you solving with the product? What benefits have you realized?
Having GuideMe do training and qualification so my sales and customer service teams can free up their time to implement new strategies for growth and retention.