I like that Mycroft is open and that they are very helpful. They listen to your input, and their customer service is very good, especially if the platform has any gaps. I find their approach reassuring since they are asking for feedback and applying it. The setup was prominently simple which was surprising given the complexity, and I'm impressed by their amazing customer service. Review collected by and hosted on G2.com.

Very few, to be honest. I like that they are working on the trust center because for me, it was not great, but I know they have a new version coming out now. Review collected by and hosted on G2.com.

Having someone external is helpful to outsource! Review collected by and hosted on G2.com.

The AI seems a little buggy - haven't gotten too many good answers via the slack ai bot. The kickoff call was very confusing. Review collected by and hosted on G2.com.

They have instilled in us a strong sense of confidence that our platform can be secure, and we trust that they will guide us through every step of the process. We truly feel we are in capable hands. Review collected by and hosted on G2.com.

These services are pricey, but based on the research we did before choosing Mycroft, it seems completely justified. Review collected by and hosted on G2.com.

Incredibly thoughtful and diligent about solving challenges with compliance processes. Review collected by and hosted on G2.com.

Everything went along smoothly, no issues come to mind. Review collected by and hosted on G2.com.

I like how easy Mycroft is to work with and how clear the process is. I also value the scanning and GCP integration features. The initial setup was very easy, which is a big plus for our team. Review collected by and hosted on G2.com.

Some of the AI dashboard features need polishing. Review collected by and hosted on G2.com.

It was a very seamless to perform our SOCK Type 1 audit evidence collection. What I really liked is their company policy generation, it was very easy to get our startup going!

I see it as a Workday replacement for us too!

The customer support was amazing, Jarret and Robyn were awesome to work with! Review collected by and hosted on G2.com.

Probably just that dashboard feels like a lot of data, but its always nice to have. And once I became familiar with the product it all made sense! Review collected by and hosted on G2.com.

I like Mycroft's responsive team and great support. It's a solid product. The initial setup was very easy, which was a big plus. Review collected by and hosted on G2.com.

Some of the services we use don't have integrations yet but the Mycroft team is always adding new ones based on feedback. Review collected by and hosted on G2.com.

Prompt, quick, and easy to use from start to finish. Review collected by and hosted on G2.com.

Nothing much to mention, as there is no such downside identified so far Review collected by and hosted on G2.com.

They demonstrated a strong understanding of information security and SOC2 requirements. Their commitment to supporting us was evident, as they consistently went above and beyond. Throughout the entire process, they remained by our side, ensuring we successfully achieved our SOC2 certification. Review collected by and hosted on G2.com.

There’s nothing negative to mention. They have fulfilled their promises and continue to improve their product, all while taking our feedback into account. Review collected by and hosted on G2.com.

- Facilitates SOC2 compliance with minimal effort on our end

- External slack channel for quick and easy access to our PoCs at Mycroft

- Handles pentesting, security auditing, and PII assessment on our behalf

- Small team based primarily in Toronto (we're from Toronto)

- More affordable than larger players in the space

- Built in integrations with major cloud providers Review collected by and hosted on G2.com.

So far no complaints on our end. Hopefully the strong support will remain as Mycroft grows. Review collected by and hosted on G2.com.