Client Dashboard gives you all the vendor status information. Client success manager is always willing to help and resolve our issues. Review collected by and hosted on G2.com.

The new vendor set up does not integrate into our system yet. Review collected by and hosted on G2.com.

The agent's notes for needed requirements Review collected by and hosted on G2.com.

Unable to add my own communication notes Review collected by and hosted on G2.com.

I like myCOI because they offer internal service coordinators that correspond directly with tenant & vendor contacts to obtain all insurance documents & ensure proper coverage is fulfilled. Review collected by and hosted on G2.com.

No commentary at this time, this service is very straight forward as is & if any help is needed their support team is quick to respond to any requests in order to help. Review collected by and hosted on G2.com.

Not sure where all the positive reviews are from. But, the thing that they have going for them is they actually have a phone number for you to call and talk to an American english speaker. Review collected by and hosted on G2.com.

Trying to use their portal is tiresome.

As a subcontractor trying to get my insurance company to try and talk to a 3rd party company is not easy at all. I'm not sure where all the positive reviews are coming from, but as a vendor who is forced to go use this portal, it's not fun. Review collected by and hosted on G2.com.

myCOI provides awesome customer service and support; The platform is easy to navigate. Review collected by and hosted on G2.com.

I do not have anything that I dislike about the Company; my experience working with them has been great. Review collected by and hosted on G2.com.

The FACT that I can set up projects and corresponding Subcontractors and then give the task of collecting required Insurance to someone else is what I like BEST! Review collected by and hosted on G2.com.

There is hardly anything that I dislike about myCOI! If there is one thing maybe the "help" section could be a little more specific and hit more subjects or areas. Review collected by and hosted on G2.com.

MyCOI takes most of the work away from a company regarding insurance compliance of vendors & subcontractors. MyCOI stays on top of all of the vendors and subcontractors to ensure all certificates that are nearing expiration are updated without having to involve your company personnel. All of the insurance certificates are easy to find and print if necessary. Review collected by and hosted on G2.com.

MyCOI takes longer than I would like to review insurance certificates and to process override requests. MyCOI does not use uniform titles for the documents uploaded by your vendors and subcontractors. MyCOI just uses the wording that the vendor or subcontractor uses when they save a file themselves then upload it to MyCOI. If would be incredibly helpful for MyCOI to rename files using standard file names instead of using what the file was named by the vendor. Review collected by and hosted on G2.com.

myCOI offers ease for their clients. Their staff is knowledgeable and easy to get in contact with. Not only are they a big help to the client, but also the client's clients. Friendly and professional staff overall. Review collected by and hosted on G2.com.

Popular renewal periods are the only time when compliance reviews take longer to complete. This really isn't the fault of myCOI or their compliance reviewers. The volume of reviews they must perform is higher than normal, and it's just the nature of the beast. Review collected by and hosted on G2.com.

The experts at myCOI assist our Administrative team in wading through subcontractor compliance for our many construction projects. They are constantly in touch with us, schedule quarterly review calls, are responsive when we reach out with an issue or request, and take our feedback seriously. Furthermore, they offer continuity and a streamlined approach for both our internal and external teams. Review collected by and hosted on G2.com.

Nothing! They're great. No complaints at all. Review collected by and hosted on G2.com.

They are very responsive. I always get an answer in a timely manner Review collected by and hosted on G2.com.

I have not experienced any downfalls yet Review collected by and hosted on G2.com.