# MyChartsOnline Reviews **Vendor:** MyChartsOnline **Category:** [Chiropractic Software](https://www.g2.com/categories/chiropractic) **Average Rating:** 4.4/5.0 **Total Reviews:** 13 ## About MyChartsOnline MyChartsOnline is a web-based EHR system designed for chiropractors designed to capture the patient notes of chiropractors in electronic form that provides patient ID's to let you see previous notes. ## MyChartsOnline Reviews ### 1. Ease of Contacting Doctors as a Patient and a Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2018 **What do you like best about MyChartsOnline?** As a patient, I am able to ask a question to my doctor or nurse to see if I need to come in for an appointment or if I can just get over the counter solution to my problem. Refilling Rxs is also very easy! **What do you dislike about MyChartsOnline?** I have heard that it is sometimes difficult to initially sign up as a new member, as you need a code from your provider to create an account.. No other dislikes at this time **What problems is MyChartsOnline solving and how is that benefiting you?** You can access your medical records as a patient or provider from anywhere. You can go back and easily see when your last appointment was with all doctors offices in the same location ### 2. My Charts, Your Medical Information At Your Fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Diane D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2018 **What do you like best about MyChartsOnline?** The ease of access to my medical records, test results, appointments, billing, and insurance data. **What do you dislike about MyChartsOnline?** It is hard to remember so many passwords so if you do not require change of passwords often, it is helpful. **Recommendations to others considering MyChartsOnline:** Why wait for a report to be mailed to you in USPS or a call from your doctor when you can view your test results by logging in t MyChart? Easy access and making and checking on appointments at your finger tips. You can also ask questions via MyCharts to your physician or PA. **What problems is MyChartsOnline solving and how is that benefiting you?** Quick data access. ### 3. EHR at your fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah D. | Digital Health Content Strategist, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2017 **What do you like best about MyChartsOnline?** MyChart seamlessly integrates with Epic **What do you dislike about MyChartsOnline?** The interface could use a facelift. It works well, but it isn't always clear to the patient how to find what they are looking for. Additionally, it is not yet an engaging tool for a healthy person in the way that it is for an unhealthy person to track all of their appointments and whatnot. **Recommendations to others considering MyChartsOnline:** If a company is using Epic, then it makes sense to use MyChart. What MyChart could improve upon is better integration across health systems. Rather than having a MyChart account with a health system, it would be great to have a MyChart account for a person. **What problems is MyChartsOnline solving and how is that benefiting you?** MyChart can save a company tons of money by communicating with a customer electronically. Rather than sending statements, appointment reminders, etc through the mail, a patient can log on to the portal online or through an app to view upcoming appointments or pay bills. It always streamlines communication between patient and providers. ### 4. great communication app for patien/doctor **Rating:** 5.0/5.0 stars **Reviewed by:** Mariana t. | pbx opperator , Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about MyChartsOnline?** What I like best is about my charts online is that I can use it to communicate with my doctor or with patients and it is very easy to ask questions and read test exams. I also like how informative it is with giving the options to look up pcp's and to communicate with them. This method of my charts is really less time consuming for both parties and it is the easiest way to get the information in less time then having it sent over mail. I like the email system and everything that is has to offer like being able to schedule appointments as well as access records and look up medical questioners as well as health trends. **What do you dislike about MyChartsOnline?** what I don't like about my charts online that Having to look up test results and emailing your doctor can be somewhat confusing. Both are not hard to do but it fills that the option to look up your test results is a bit hidden until you find it. I would think that it would come included in an email attachment but it does not. It looks fairly easy to navigate but can be really confusing to look for some options or how to get back to them. That is the only thing that I mainly dislike, but the application it's self is simple to use. **Recommendations to others considering MyChartsOnline:** I would say that this application software is the right way to go. The level of communication is exceptional and it makes some jobs easier and it makes it easier for patients to access their record and ask questions. **What problems is MyChartsOnline solving and how is that benefiting you?** Well I don't know about benefits but it has been very useful when I have had any concerns I need to address. As mentioned before it truly is less time consuming and it's quick and easy to use. If I've had any concerns with any text my charts have helped to get the answers that I've needed from my nurse or doctor. Problems that I would be solving with my charts would be health concerns, I know they have added some new features such as E-visits. It's also very simple for me to go and look at my billing options. ### 5. Sufficient Usability and Fulfills Dr./ Patient Communication Gap **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2018 **What do you like best about MyChartsOnline?** This software keeps records of all blood tests, or any other kind of tests performed by doctors, and even compares them via a chart from one test to the next to show changes in say iron or glucose. **What do you dislike about MyChartsOnline?** Log in/ Sign up process is tenuous. Don't lose your password. **Recommendations to others considering MyChartsOnline:** Well, there are no comparable products, so I'd say give it a try. Good area for a competitor to arise. **What problems is MyChartsOnline solving and how is that benefiting you?** It provides a nice gateway in which to communicate with doctor regarding things like scheduling appointments, referrals and prescription refills. ### 6. mychart review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2018 **What do you like best about MyChartsOnline?** ability to view multiple areas of patients chart- decreases paperwork **What do you dislike about MyChartsOnline?** somewhat difficult to set up account at first, patients have a lot of questions regarding what they are able to view, sometimes it is not appropriate for them to see results without knowing how to interpret tese results **Recommendations to others considering MyChartsOnline:** I do think this is helpful resource for patients and their families and helps them feel more involved in their care **What problems is MyChartsOnline solving and how is that benefiting you?** allowing patients to view their own results helps to decrease call volumes ### 7. easy to use but screen is busy **Rating:** 3.5/5.0 stars **Reviewed by:** amanda d. | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2018 **What do you like best about MyChartsOnline?** the easy to find tabs, ways to search for information **What do you dislike about MyChartsOnline?** multiple screens open at once is overwhelming **What problems is MyChartsOnline solving and how is that benefiting you?** being able to chart on patients and review labs and notes ### 8. MyChart for patient reminders **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin J. | Pediatric Transplant Social Worker, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about MyChartsOnline?** I like the ability for my patients and families to view upcoming appointments and communicate directly with the medical team. **What do you dislike about MyChartsOnline?** I wish that more medical providers had access to using the MyChart system. **What problems is MyChartsOnline solving and how is that benefiting you?** My patient families have reported being better able to track changes in medications and lab results to improve health outcomes. ### 9. Everyone should be using MyChart **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about MyChartsOnline?** Ease of use, delivery of information, organized content, customized content **What do you dislike about MyChartsOnline?** The only drawback is that each health care system can customize their version, so not everything is in the same place for all log ins. **Recommendations to others considering MyChartsOnline:** MyChart is a great tool for **What problems is MyChartsOnline solving and how is that benefiting you?** Providing appointment times, messaging centers, refill requests, discharge instructions, test results, etc. all in one location is a time saving tool for patients and allows for less confusion in the communication chain. ### 10. mychart 2017 **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about MyChartsOnline?** This is easily accessible no matter where you are working from, makes getting work done from somewhere other than a stationary desk simple **What do you dislike about MyChartsOnline?** Can be challenging to navigate at times, or to find specific items that you are looking for. **Recommendations to others considering MyChartsOnline:** Give yourself time at the beginning stage to really learn the quirks and where to go for what. **What problems is MyChartsOnline solving and how is that benefiting you?** Providers seem to get charts together in a more timely fashion due to the ease of accessing. ### 11. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about MyChartsOnline?** Easy to use, plenty of information available, good support **What do you dislike about MyChartsOnline?** So far I haven't found anything I don't like **What problems is MyChartsOnline solving and how is that benefiting you?** Patient record portal ### 12. Very convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2017 **What do you like best about MyChartsOnline?** Ease of communication User friendly Convenient **What do you dislike about MyChartsOnline?** Nothing. I liked everything. Very user friendly no issues at all **What problems is MyChartsOnline solving and how is that benefiting you?** Communicating results with patients ### 13. Personal Use of MyChart **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2016 **What do you like best about MyChartsOnline?** 1. Ability to schedule appointments myself 2. Ability to access/use on smart phone/tablet 3. Access to family members charts 4. Ability to see lab results easily 5. Ability to request refills via computer/app 6. Access to billing information **What do you dislike about MyChartsOnline?** 1. Billing screens are sometimes confusing 2. Some physicians do not allow scheduling of appointments via the app 3. Limitation of number of characters when documenting the reason you are requesting an appointment 4. Delay in uploading of lab results 5. Notification that there is new information in Mychart via email but doesn't tell you what section of the chart **What problems is MyChartsOnline solving and how is that benefiting you?** 1. Allows me and other patients to be more involved with their healthcare 2. transparent information 3. Allows patient to update allergies/medications/other information of their chart 4. Helps patients access discharge paperwork after their visit/discharge ## MyChartsOnline Discussions - [What is MyChartsOnline used for?](https://www.g2.com/discussions/what-is-mychartsonline-used-for) - [View MyChartsOnline pricing details and edition comparison](https://www.g2.com/products/mychartsonline/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+02%3A17%3A12+-0500&secure%5Bsession_id%5D=8ba8acf4-2924-40f6-82d2-b278da0091f2&secure%5Btoken%5D=8365b4b383666501a12b9702e393bfbf40cbf999f06759269f71501501a51b74&format=llm_user) ## Top MyChartsOnline Alternatives - [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) - 4.6/5.0 (220 reviews) - [ChiroTouch](https://www.g2.com/products/chirotouch/reviews) - 3.6/5.0 (69 reviews) - [Adit](https://www.g2.com/products/adit/reviews) - 4.8/5.0 (84 reviews)