--- title: 8am MyCase Reviews meta_title: '8am MyCase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 389 reviews by the users' company size, role or industry to find out how 8am MyCase works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 389 scale: '5' date_modified: '2026-08-01' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # 8am MyCase Reviews **Vendor:** 8am **Category:** [Legal Case Management Software](https://www.g2.com/categories/legal-case-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 389 ## About 8am MyCase 8am MyCase is a legal practice management solution built for attorneys and legal professionals at small to mid-sized law firms in the US and Canada. MyCase helps you run your firm as a business, not just manage cases. Cases, documents, deadlines, and client communication are all stored in one place, so you and your team stay aligned without chasing updates. You can automate workflows, assign tasks, and stay on top of court deadlines with built-in calendaring. Clients get a simple, professional experience from intake to payment. Online intake forms and built-in eSignature get matters started quickly, while a secure client portal allows you to collect documents, share updates, and send reminders to keep the matter moving. Secure, IOLTA-compliant, online payments are powered by LawPay. Flexible payment options and automated invoice reminders make it easier for clients to pay, so you get paid faster and spend less time on follow-up. Firm-wide reporting gives you real-time visibility into revenue, expenses, and performance so you always know exactly where your business stands. And with 8am IQ embedded directly into MyCase, AI becomes a natural part of how you work helping you automate repetitive tasks and reduce administrative tasks, freeing up more time for meaningful legal work. ## 8am MyCase Pros & Cons **What users like:** - Users find **8am MyCase easy to use** , benefiting from time-saving templates and quick communication through text messages. (99 reviews) - Users appreciate the **straightforward billing and trust accounting features** of 8am MyCase, which enhance their practice efficiency. (43 reviews) - Users appreciate the **efficiency of case management** in 8am MyCase, enhancing productivity and streamlining workflows. (43 reviews) - Users praise the **cloud-based document management** of 8am MyCase for enhancing productivity and simplifying client communication. (41 reviews) - Users value the **easy billing and payment processing** features of 8am MyCase, streamlining their accounting processes. (39 reviews) - Users love the **ease of billing and client communication** with 8am MyCase, enhancing overall efficiency and organization. (38 reviews) - Users value the **organization** capabilities of MyCase, enhancing productivity and improving client communication across all cases. (38 reviews) - Users appreciate the **responsive customer support** , especially the convenient live chat option available whenever needed. (34 reviews) - Efficiency (31 reviews) - Integrations (31 reviews) **What users dislike:** - Users express disappointment over **missing features** in MyCase, particularly the removal of email integration and inefficient task management. (46 reviews) - Users are disappointed with the **disorganized document management** system and lack of essential features in MyCase. (30 reviews) - Users struggle with **billing issues** in MyCase, facing tedious manual processes and difficulties with invoicing features. (26 reviews) - Users express frustrations with **long customer service response times** and inflexibility in the MyCase system, affecting workflow. (25 reviews) - Users report significant **user interface issues** with 8am MyCase, complicating navigation and affecting productivity. (23 reviews) - Users express frustration over the **removal of email integration** , which reduces functionality and complicates communication with clients. (19 reviews) - Users often face **integration issues** with MyCase, leading to frustration and inefficiencies in the workflow. (18 reviews) - Users report **usability issues** , with clients struggling to navigate and complete payments, impacting overall satisfaction. (18 reviews) - Expensive (17 reviews) - Users find the interface **not user-friendly** , with cluttered menus and frustrating functionality on mobile devices. (16 reviews) ## 8am MyCase Reviews ### 1. Perfect cloud case management software **Rating:** 5.0/5.0 stars **Reviewed by:** Terrance L. | Owner, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2018 **What do you like best about 8am MyCase?** combines billing, invoices, calendars and client interactions and can use it on any computer, phone or tablet too. great ability to contact clients, send invoices, have them message me and I can respond as well. great new features all the time, includes unlimited cloud data storage all for a great price **What do you dislike about 8am MyCase?** can't scroll thru emails, but have to go thru 1 by 1, other than that, it is a great product. **Recommendations to others considering 8am MyCase:** Don't look back and do it now! **What problems is 8am MyCase solving and how is that benefiting you?** combines billing, invoices, practice management, and calendaring all in 1 cloud based service. Ability to access everything on line makes it easy for me to use anywhere at any time. Keeps prices down for my clients too, since there is less work involved. Also, with integrated credit card and ACH Processing, it's easy to get paid! ### 2. My case effectivenes **Rating:** 5.0/5.0 stars **Reviewed by:** Maria V. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2018 **What do you like best about 8am MyCase?** It is so easy to use, you just intuitively know how it works. Also, they encourage feedback for new features and release them often. It’s easy to make invoices and it’s very interactive with clients **What do you dislike about 8am MyCase?** The graphics aren’t as good as in other softwares, and the customer service isn’t great either. **What problems is 8am MyCase solving and how is that benefiting you?** It eases communication between clients and the attorney as it’s interactive. ### 3. Flawless Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2018 **What do you like best about 8am MyCase?** I appreciate that the law firm can handle 99% of documents, court dates, questions, or communication needs without needing to be contacted by phone or email. **What do you dislike about 8am MyCase?** I dislike the difficulty in locating the specific person you are trying to contact, and the updates are not immediate. **Recommendations to others considering 8am MyCase:** Ensure you choose notifications from this app to show on your device, as it cannot be done from the URL. **What problems is 8am MyCase solving and how is that benefiting you?** Communication with clients and attorneys, documents are easily accessed, billing and payments are communicated with minimal errors. ### 4. Affordable and Easy **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2019 **What do you like best about 8am MyCase?** Very User friendly interface and customer service makes it even easier to figure out how to use features. The client portal is also essential for clients that like to be more in the know about their cases **What do you dislike about 8am MyCase?** There's no IM feature that pops up for you only standard messaging **What problems is 8am MyCase solving and how is that benefiting you?** Case management ### 5. It has made billing much easier than my former systems, and does a good job with case management. **Rating:** 5.0/5.0 stars **Reviewed by:** L. Michael S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about 8am MyCase?** Billing, case management. Ease of use is great. **What do you dislike about 8am MyCase?** I find the document management, and email association to cases and access very frustrating. **What problems is 8am MyCase solving and how is that benefiting you?** See above **Official Response from Emma Adams:** > Thank you for your review, Michael. We are happy to hear that MyCase is easy to use for your practice. A member of our product team has been in touch to hear your feedback on document management in more detail. We look forward to continuing to improve your experience moving forward. ### 6. Okay program for a start up firm **Rating:** 2.0/5.0 stars **Reviewed by:** Emily J. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2018 **What do you like best about 8am MyCase?** I like that it’s easy to use. I taught myself to use it in minutes. **What do you dislike about 8am MyCase?** It does not have enough case management capabilities. **Recommendations to others considering 8am MyCase:** There were not enough places for information. But I do feel like it’s goid for a start up or boutique firm. **What problems is 8am MyCase solving and how is that benefiting you?** Keeping client and insurance information updated. ### 7. Mycase is a great tool for your law office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2018 **What do you like best about 8am MyCase?** We use mycase in our office and it is extremely convenient. You have access to all client files and contact information at your fingertips. You can also make invoices and post notes. **What do you dislike about 8am MyCase?** I dislike that on the invoices there is no field that tells the client how much they have paid to date, because of this you have to figure out how to put that information in the invoice for clients. **What problems is 8am MyCase solving and how is that benefiting you?** My case has numerous benefits and makes running a law office easier. ### 8. Cost effective Time efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2018 **What do you like best about 8am MyCase?** All case elements are at my fingers! Clients can email directly to their file. Billing to the case takes only a few clicks. This case man agent is inexpensive and frees up valuable time. **What do you dislike about 8am MyCase?** Pay per staff member instead of per firm. Monthly service fee instead of an annual option. Would like per attorney billing or some other flat fee option. **Recommendations to others considering 8am MyCase:** Give them a chance. The trial is free for 30 days. The support team is highly informative. **What problems is 8am MyCase solving and how is that benefiting you?** Clients can communicate with their entire legal team with one email address. **Official Response from Emma Adams:** > Thank you for sharing your positive experience! It's great to hear that MyCase is an all-encompassing practice management solution for your firm. We're thrilled to announce the release of our new annual payment option, and encourage you to reach out to our customer support team for more details. We look forward to our continued partnership! ### 9. Great Software overall could use a few upgrades **Rating:** 3.5/5.0 stars **Reviewed by:** Barb B. | Paralegal, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2017 **What do you like best about 8am MyCase?** Document storage in separate folders and sharing. Version capabilities, reminder functions for invoices. I like the newest update that will continually show overdue invoices each time invoicing is done. It's great way to remind me to remind clients to pay their outstanding balances. Workflows are great too! Such a time saver! **What do you dislike about 8am MyCase?** The mobile app is total garbage. If I'm ever trying to access a case on the go I have to log into the desktop version and it's terrible to view on a cell phone. I don't like that you cannot accept credit cards anymore. I don't like that you can't set a task or calendar event to repeat. **Recommendations to others considering 8am MyCase:** I would recommend MyCase for a law firm case management software. It's definitely making updates and headed in the right direction. No case management software is perfect but this is very use friendly and easy to use. Clients have said they love it too. It's also affordable. Some competitors may have a couple more features but the price sky rockets. **What problems is 8am MyCase solving and how is that benefiting you?** We able to shy away from emailing sensitive documents by simply uploading them and sharing them through MyCase. We can have secured messages with clients re sensitive information. I don't have to call to remind clients about their appointments as MyCase will let me set reminders on the calendar. I don't have to skim through all the invoices to find out who owes money, it keeps them in the invoice tab for me. **Official Response from Emma Adams:** > Hi Barb, thank you for your review. We are also excited to announce that based on your feedback, MyCase now allows you to create and manage recurring events. It's great to hear that your firm is benefitting from MyCase's many easy-to-use features. We are sorry to hear about your mobile app experience. We're heavily focused on the mobile experience, and since your review, have released several significant updates. If you haven't done so already, we encourage you to download the latest version, and reach out to our mobile team (mobile@mycase.com) with any feedback you have. ### 10. Perfect Case Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Lydia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2018 **What do you like best about 8am MyCase?** Easy to use, every section is applicable to practice. **What do you dislike about 8am MyCase?** I can't think of anything I dislike. **What problems is 8am MyCase solving and how is that benefiting you?** MyCase makes it easy to send bills to clients and manage their invoices. It's an easy and helpful tool for client billing purposes. ### 11. Streamlined Practice Management for Virtual Lawyers **Rating:** 5.0/5.0 stars **Reviewed by:** Dana B. | Associate Director, Legal Solutions, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2017 **What do you like best about 8am MyCase?** MyCase has allowed me to consolidate all of my client files into a single virtual space, giving me and my clients access to all documents at all times. It is also secure and puts my clients at ease that their sensitive information is not being exchanged of email servers. **What do you dislike about 8am MyCase?** I don't like that clients have to have an active MyCase account to be able to make a payment. I have clients that need a consultation only and would not need to have access to the portal, but have to be set up so that they can pay. **Recommendations to others considering 8am MyCase:** Consider how important it is to have everything accessible to you no matter where you are located. Once you implement this workflow you'll be able to practice from anywhere. **What problems is 8am MyCase solving and how is that benefiting you?** I am able to streamline my workflow by keeping files in one location, consolidating client communications, and being able to manage my calendar, timekeeping, and invoices from a single platform. It has cut down on the number of tools I need to use and also allows me to manage my practice from anywhere. ### 12. Good Online Case Management Tool for Solos **Rating:** 2.5/5.0 stars **Reviewed by:** Vanessa P. | Owner and Senior Paralegal, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2017 **What do you like best about 8am MyCase?** One of the best features of the product is the workflows. It really helps to automate routine processes and keeps everyone on track for case resolution. Another great feature I love is the folder templates! This is a lifesaver! It really helps to have the same filing map for each case, based on practice area. **What do you dislike about 8am MyCase?** Communication within MyCase is very limited. Communication with clients is good, however, inter-office communication is failing. It is quite easy to miss a question or comment on the platform. If there were a built-in chat feature, that would be great. Another issue I have with MyCase is the document storage and the functionality of documents. It almost turns you off completely from using the documents feature at all. **What problems is 8am MyCase solving and how is that benefiting you?** My clients use MyCase who are typically solo virtual attorneys and this product is a good option for them to begin automation with easy setup. A major benefit of the system is that is has a built-in document merge so attorneys don't have to spend a lot of money to automate document creation. ### 13. Take your law practice into the 21st century. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2018 **What do you like best about 8am MyCase?** Upload documents directly to client; each client has own secure portal; and WORKFLOWS! Can't say enough, so helpful. Email and calendar integration, and document and template forming. So helpful!!! **What do you dislike about 8am MyCase?** Recent activity could be cleaner and workflows are great, once you figure them out. And the email and calendar integration need some work. **What problems is 8am MyCase solving and how is that benefiting you?** Calendaring issues, it automatically inputs future dates based on a workflow. Also keeping clients informed is easier (and uses a lot less paper!) Timekeeping ### 14. Perfect for small firms. **Rating:** 5.0/5.0 stars **Reviewed by:** D. Mathew B. | Tax & Business Attorney, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2017 **What do you like best about 8am MyCase?** In my opinion the document version control and management tools are the best features. Being allowed to update the same internal file as opposed to having multiple versions of the same document is fantastic. I can work with one file entry but have multiple previous versions available when needed. It really eliminates the confusion on which document was updated most recently. **What do you dislike about 8am MyCase?** The calendar needs a lot of work. There is no way to create a recurring scheduling so my staff has to enter each new iteration manually. There is supposedly a date calculator that I can never seem to find when I need it. The google calendar sync is spotty and can't be trusted. I would frequently find appointments in one calendar and not the other. The mobile app is just terrible. The calendar cannot be accessed, only that day's tasks can be seen, you can't see case documents, and you can't edit time entries or tasks. I frequently add events or tasks and make a mistake and have to make a note to fix it when I get to my office. I may as well just wait until I get to the office. **Recommendations to others considering 8am MyCase:** The best for the money. **What problems is 8am MyCase solving and how is that benefiting you?** Client and case management, invoicing, time keeping, document management, client communications. Mycase keeps everything very organized and is accessible on any machine. We run 99% of our firm through the software. We still use outside calendars and some clients still want to use email. **Official Response from Emma Adams:** > Hi Mathew, thank you for your review. Based on customer reviews like yours, we are excited to announce that MyCase now supports recurring events. We are sorry to hear about your mobile experience. We encourage you to update to the newest version of the app, as we have released a number of significant improvements in 2018. If you have any questions, we would love to hear your feedback in more detail at mobile@mycase.com. ### 15. Beats every other portal I’ve tried **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa M. | Senior Associate Attorney/Mediator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2018 **What do you like best about 8am MyCase?** The best thing about MyCase is the way you can bill, calendar, and message the clients. It’s fairly easy to organize and have multiple users. **What do you dislike about 8am MyCase?** The phone app is not great. You da r see everyone’s calendar and it updates very slow. **What problems is 8am MyCase solving and how is that benefiting you?** Billing and keeping up with billables! ### 16. The customer service has been excellent and the user interface is intuitive. **Rating:** 4.5/5.0 stars **Reviewed by:** Mark A. | Attorney, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2018 **What do you like best about 8am MyCase?** The ease of use for calendaring, reminders, and sharing important documents with clients. **What do you dislike about 8am MyCase?** I wish that it had more functionality and was seamless with other products such as Microsoft Office, and Adobe. **Recommendations to others considering 8am MyCase:** I loked at several other practice management software solutions before choosing MyCase and would still choose MyCase. **What problems is 8am MyCase solving and how is that benefiting you?** It's streamlined certain processes in my business that have allowed me to maximize the use of my time. ### 17. Great product!! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2017 **What do you like best about 8am MyCase?** This is very easy to use and its easy to help you manage your time and keep up with client billing! The program is very simple to learn how to use, which makes it better especially being so busy and not having a lot of time to learn how to use new programs. The price is perfect it is very affordable for us new attorney's just starting out! **What do you dislike about 8am MyCase?** You have to remember to login and keep track of your time, I wish it would just do that for me.. Overall, I do not really have complaints about the program. **Recommendations to others considering 8am MyCase:** This is a great product for starting out. If you are looking to do things more advanced or need it to do more, I would maybe consider going with another product. However, this product has been perfect for me and my team in what we need it to do! **What problems is 8am MyCase solving and how is that benefiting you?** It has really helped me to keep track of my billing and it easily generates an invoice for me to send to clients. I do not use many of the other features, which I should probably investigate and learn how to use. ### 18. Fine, but there are more robust softwares out there **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2017 **What do you like best about 8am MyCase?** The client portal on mycase is the biggest benefit. It is easy for client's to create a login and review invoices and share documents back and forth. **What do you dislike about 8am MyCase?** Their billing software doesn't have the ability to have recurring payments, or recurring fees/charges (monthly fees for example) and also can't add late charges or interest. If you carry the balance forward, it resets the aging on the old balance throwing your receivables out of whack. **Recommendations to others considering 8am MyCase:** consider using Smokeball instead. More robust in every way including document automation. **What problems is 8am MyCase solving and how is that benefiting you?** It's a decent practice management software with a good client portal. I did all my billing there for the first few years of my practice. **Official Response from Emma Adams:** > Thank you for taking the time to share your review. We are happy to share that MyCase does allow you to schedule recurring payments and charges. We are happy to discuss any additional feedback you may have in more detail. Please do not hesitate to reach out to our support team at support@mycase.com and thank you for your continued partnership! ### 19. Great program for small offices where you don't have in house tech support or time to train people **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory H. | Principal, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2017 **What do you like best about 8am MyCase?** Ease of use. Small learning curve. Very good support **What do you dislike about 8am MyCase?** Date calculator is useless. They should get rid of it. It would be nice if it had an audio reminder of appointments like amicus attorney. Mobile phone app is stripped down version and does not have same features a internet version. Workflows do not work well. Wish they had more phone support. Wish they had better document generation. I really miss the " excuse me sir but you have an appointment" audio reminder that amicus attorney has **Recommendations to others considering 8am MyCase:** It is great for small offices where you may change staff every year. If they can use outlook they can use mycase. It is great for billing. Stay away from the date calculator and the email integration is a joke. Some things in case management software only work if you are an engineer. This is very good for using on an ipad. Stay away from the mobile app. **What problems is 8am MyCase solving and how is that benefiting you?** Legal case management ### 20. Using MyCase Everyday **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2017 **What do you like best about 8am MyCase?** The system is easy to use and flows easily when creating cases, assigning tasks, invoicing, etc. **What do you dislike about 8am MyCase?** I wish that there were more features that could be "blanketed," meaning things could be shared multiple times with ease, or calendar entries could be added for weekly/monthly/yearly items. **Recommendations to others considering 8am MyCase:** I would recommend it. **What problems is 8am MyCase solving and how is that benefiting you?** Client support is great. They get access to their information, without having to call the office or get a paper copy. **Official Response from Emma Adams:** > Hello, thank you for your review. We are happy to share that based on client feedback like yours, MyCase now allows you to create and manage recurring events. This new functionality allows you to manage daily, weekly, monthly, and yearly calendar events without requiring you to input each individual date. We encourage you keep updating the app as we continue to add new features! ### 21. Excellent case management software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2018 **What do you like best about 8am MyCase?** MyCase allows our firm to successfully work in multiple offices without problems. It keeps all of us in the same page with our cases. **What do you dislike about 8am MyCase?** The mobile app needs to be updated in order to use the software on the go. **What problems is 8am MyCase solving and how is that benefiting you?** The business problem we are solving is keeping our files organized and allowing multiple people in different locations to securely share case information. **Official Response from Emma Adams:** > Hi there, thank you for submitting this review. It's great to hear that MyCase has helped your firm increase productivity and stay organized. We are continuing to make updates to our mobile app, and if you would like to provide your feedback in more detail please feel free to email our product team (mobile@mycase.com). Customer feedback is the foundation of every improvement we make, and we always welcome customers to share their thoughts with us. ### 22. Convenient way to share docs and info with clients **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2018 **What do you like best about 8am MyCase?** I like that I can use it across platforms, and share documents and calendar events with clients **What do you dislike about 8am MyCase?** Not enough fields to sort by - would like to be able to sort by judge, county, etc. **What problems is 8am MyCase solving and how is that benefiting you?** Saves time on sending documents to clients, guarantees them access to them without having to organize them themselves **Official Response from Emma Adams:** > Hi, thank you for your review. We are always looking for more customer input on how we can improve, and will take this into account moving forward! If you have any additional questions or would like to talk in more depth about your experience, please give our customer service line a call and we can connect you. ### 23. Best Small Firm Software Available! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about 8am MyCase?** It's easy to use, intuitive, fits all my solo law firms needs and easy to train employees on. **What do you dislike about 8am MyCase?** Honestly, I have yet to find a problem with mycase, even after 5 years. **What problems is 8am MyCase solving and how is that benefiting you?** It provides everything! Billing, case management, gateway for safe and secure client contact and makes sharing documents with clients a breeze. **Official Response from Emma Adams:** > Thank you for taking the time to share your positive experience. We appreciate your continued support! ### 24. Legal Case Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2018 **What do you like best about 8am MyCase?** Good for Legal case management , time entry/tracking, document management and more **What do you dislike about 8am MyCase?** There is nothing I particularly dislike about the software **What problems is 8am MyCase solving and how is that benefiting you?** Caseload and workflow, tracking due dates and status of cases ### 25. Good Practice Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2017 **What do you like best about 8am MyCase?** It helps me keep track of my cases and my clients. It creates professional looking bills. Helps me keep track of my billing. **What do you dislike about 8am MyCase?** I don’t do the best job utilizing all of their services. **Recommendations to others considering 8am MyCase:** Make sure you take advantage of training to ensure you utilize all of the features. **What problems is 8am MyCase solving and how is that benefiting you?** I have a system with all of my client’s information, court dates, deadlines, and billing. ### 26. Didn't hate it **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about 8am MyCase?** It is great for a 4-10 person firm. You can easily integrage Google calendar, which is key for me. **What do you dislike about 8am MyCase?** Lots of "clicking around" to get anything done. No intuitive workflow feature (I stopped using it in 4/2017). **Recommendations to others considering 8am MyCase:** Get a free trial and play around with it. Practice management software is SO much a personal preference-- they all end up doing the same things in the end. Some just develop new ideas faster. MyCase was a "slightly above average" experience for me. **What problems is 8am MyCase solving and how is that benefiting you?** I did appreciate how it was easy to keep time and look at what everyone's billing looked like for that month. ### 27. Affordable, user and client friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2017 **What do you like best about 8am MyCase?** I like the ease of use including creating invoices, client communication, and overall case management. **What do you dislike about 8am MyCase?** The only feature I wish there was would be to intergrate with something like Lexicata, so that we could do electronic intake and signature forms. **What problems is 8am MyCase solving and how is that benefiting you?** MyCase keeps the office staff and clients all on the same page by making it easy and secure to share information. ### 28. Great Online Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2017 **What do you like best about 8am MyCase?** Bestcase is easy to navigate and allows us to keep everything in the cloud. I can access all of my documents, schedules, etc. remotely from a desktop or through the app. The software is constantly evolving and they seem to really take into account suggestions that me or my staff provide to them. It provides easy-to-use document storage so that I do not have to waste server space on our items. **What do you dislike about 8am MyCase?** The iphone app is a tad outdated. I can't see the full names of certain calendar events, and there is no access to the billing portion of Mycase through the app. The financials and invoicing is a tad complicated and isn't the most intuitive thing, but it's easy enough to use once you get a hang of it. It is also very easy to forget to add other employees to a given contact, case or event. It is a tad more difficult and cumbersome to add other employees to those parts. **What problems is 8am MyCase solving and how is that benefiting you?** The main problems we are solving are 1) Document storage and management; 2) Calendaring events by case and by contact; 3) The ability to have multiple contacts per case and multiple cases per contact, as we sometimes have one client with multiple cases. Particularly with billing, it allows us to track incoming payments much easier than any other method. **Official Response from Emma Adams:** > We appreciate your review, it is one of our main goals as a company to make continuous, useful improvements based on our customers' needs. We are sorry to hear about the difficulties you have experienced, and would love to hear your feedback in more detail. You can email mobile@mycase.com to discuss your experience with the mobile app. Our Customer Support team is also available and eager to help resolve any other issues you may encounter. We look forward to improving your experience moving forward! ### 29. Easy, efficient, makes my job much easier **Rating:** 4.5/5.0 stars **Reviewed by:** Lindsay V. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2017 **What do you like best about 8am MyCase?** I like that I can handle all aspects of case management from one platform **What do you dislike about 8am MyCase?** Invoicing could be more user-friendly; the mobile app frequently has calendar issues **Recommendations to others considering 8am MyCase:** Would strongly recommend **What problems is 8am MyCase solving and how is that benefiting you?** Attorney-client communication is made easier because of the client log-in feature which allows clients to have access to their case info and all relevant documents as well as see the time being spent on their case. ### 30. Mobile App Issues **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2017 **What do you like best about 8am MyCase?** Able to view all employee calendars making scheduling easier **What do you dislike about 8am MyCase?** Mobile app is poorly designed as you can only see your calendar and not other attorneys/staff **Recommendations to others considering 8am MyCase:** easy to use **What problems is 8am MyCase solving and how is that benefiting you?** Scheduling is easier when you can see if any one of the 5+ attorneys is available at 1pm! **Official Response from Emma Adams:** > Hello, thank you for your review. We have taken this into consideration with updates moving forward, and welcome feedback to improve customer experience. Please feel free to reach out to our product team (mobile@mycase.com) with any additional feedback for the app. We are always eager to listen and do what we can to improve customer experience. ### 31. Very good software for a small firm looking for simple help in practice management. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2016 **What do you like best about 8am MyCase?** Simplicity, billing works great, and makes for an easy way to monitor cases. **What do you dislike about 8am MyCase?** Still, after about 3 years of promising it, no integration with dropbox and document management. **Recommendations to others considering 8am MyCase:** Great program for those wishing to get started with practice management software. Great for small to mid-size firms. Missing some of the giant bells and whistles. But can greatly increase your efficiency on a day to day basis. **What problems is 8am MyCase solving and how is that benefiting you?** Client contact management has been the best part. ### 32. MyCase is an amazing Case Management System **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer G. | Owner, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2016 **What do you like best about 8am MyCase?** My client's love the client portal which allows them to view any documents saved into their file, review the calendaring of hearings to confirm if they need to attend, and gives them the ability to pay their file online. **What do you dislike about 8am MyCase?** I wish the billing portion allowed for me to turn off credit card payments to avoid the ACH fees. I also wished that the reporting would separate payments into trust separate from income to accurately report the balance made to date. **What problems is 8am MyCase solving and how is that benefiting you?** It keeps my case files easily organized, allows clients to contact me and review the status of their file without needing to ask me questions and keeps everything in one place. ### 33. Excellent, cloud based, case management system **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Licensed Attorney, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2016 **What do you like best about 8am MyCase?** This system takes several time consuming tasks of the law office and simplifies them. It is a powerful, handy and portable tool that has allowed me greater flexibility and efficiency in my practice. **What do you dislike about 8am MyCase?** Not able to get a chronological printout of all activity in a client's case. **Recommendations to others considering 8am MyCase:** During the trial period call support. They are very responsive and knowledgeable. **What problems is 8am MyCase solving and how is that benefiting you?** This platform has allowed me to administer my law office from anywhere in the world and keeps clients informed about their cases. ### 34. MyCase Review **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany C. | Law Clerk, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2016 **What do you like best about 8am MyCase?** Keeping all members of the firm on the same page, email updates when new clients or documents are added/changed. **What do you dislike about 8am MyCase?** Sometimes the billing is a little confusing between client billing and employees submitting hours. **Recommendations to others considering 8am MyCase:** I would recommend MyCase for any law firm, but especially for a small law firm because it gives notifications for client updates and document updates to ensure the firm is constantly on the same page. **What problems is 8am MyCase solving and how is that benefiting you?** Firm organization, and the benefits I received result from solving the problem of firm organization. ### 35. Review of MyCase **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2016 **What do you like best about 8am MyCase?** I like how user friendly MyCase is. Once I become a subscriber it was easy to put all my files on one place and I love how I can access them from anywhere, my computer, iPad, or phone. **What do you dislike about 8am MyCase?** I dislike how creating templates and merging documents using already entered information is not very easy. I have tried to figure out how to create templates but have not been very successful. **Recommendations to others considering 8am MyCase:** I would recommend MyCase if you want cloud based practice management. It is very easy to use and straightforward. **What problems is 8am MyCase solving and how is that benefiting you?** I am using MyCase to keep all my client files in one place and as a file backup mechanism. I also use MyCase to invoice and bill my clients. ### 36. Pretty good for my needs **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2016 **What do you like best about 8am MyCase?** Easy to navigate, can view what everyone on the team is working on **What do you dislike about 8am MyCase?** Needs one step between client and cases, to avoid duplicatoin **What problems is 8am MyCase solving and how is that benefiting you?** Legal Clients have immediate access to documents and invoices ### 37. Good and Bad **Rating:** 3.0/5.0 stars **Reviewed by:** Kathryn F. B. | Associate Attorney, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2016 **What do you like best about 8am MyCase?** The multitude of features are helpful to cover a number of practice areas. **What do you dislike about 8am MyCase?** The user interface is cluttered, moving throughout the program is not as fluid as it could/should be, the ability to search through notes is not available. **Recommendations to others considering 8am MyCase:** Use a trial version first to determine if you like the layout and navigation options. It may be too much for some practice areas that only need very basic management systems. **What problems is 8am MyCase solving and how is that benefiting you?** Case management. Keeps a lot of information in one place that is accessible in office and out of office. ### 38. Wonderful Product **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa P. | Paralegal/Office Manager/Administrative Assistant, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2016 **What do you like best about 8am MyCase?** Easy to keep time. Easy to create invoices (can create batch invoices also). Can input info when you receive payments. Recently, they've added the capability to receive payments through MyCase, we haven't begun to use that function as of yet. You can keep tract of trial dates and deadline and link it to the calendar on your phone. Has a nice feature of a date calculator. Can also add clients and grant them access to their case files. Easy to read reports. Can load documents in connection with cases and expenses. Love the timer function - I can just start the timer when I begin working on a project and when I'm done I just fill in the case and it bills my time. **What do you dislike about 8am MyCase?** Wish the timer could work as a widget on my phone. Wish the invoices were a little more customizable. The message system is kind of redundant and unnecessary, at least for us. **Recommendations to others considering 8am MyCase:** Try it. Definitely worth it. **What problems is 8am MyCase solving and how is that benefiting you?** For a law firm this product is great. It helps you bill, keep track of time, and organize cases and keep track of deadlines. ### 39. Simple, Self Explanatory Billing for Small Firms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2016 **What do you like best about 8am MyCase?** I don't have to watch multiple videos to figure out how to bill and use tools. **What do you dislike about 8am MyCase?** Fluidity with adding expenses and time can be challenging at time. **What problems is 8am MyCase solving and how is that benefiting you?** The lack of billing on a regular basis ## 8am MyCase Discussions - [How many lawyers use MyCase?](https://www.g2.com/discussions/how-many-lawyers-use-mycase) - 2 comments, 1 upvote - [Does MyCase have an API?](https://www.g2.com/discussions/does-mycase-have-an-api) - 2 comments, 1 upvote - [Where is my data stored in MyCase?](https://www.g2.com/discussions/where-is-my-data-stored-in-mycase) - 1 comment, 1 upvote - [How often does MyCase sync with Outlook?](https://www.g2.com/discussions/how-often-does-mycase-sync-with-outlook) - 1 comment, 1 upvote - [Does MyCase integrate with Dropbox?](https://www.g2.com/discussions/does-mycase-integrate-with-dropbox) - 1 comment, 1 upvote - [View 8am MyCase pricing details and edition comparison](https://www.g2.com/products/8am-mycase/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+04%3A12%3A16+-0500&secure%5Bsession_id%5D=3c345517-e8bd-43a3-999d-90061a2af8a6&secure%5Btoken%5D=580bab13bb0d755ca89aee5a37b8de0639362f11c66270c1cc2217bdd02fc28e&format=llm_user) ## 8am MyCase Integrations - [8am LawPay](https://www.g2.com/products/8am-lawpay/reviews) - [Answering Legal, Inc.](https://www.g2.com/products/answering-legal-inc/reviews) - [Billables AI](https://www.g2.com/products/billables-ai/reviews) - [Briefpoint](https://www.g2.com/products/briefpoint/reviews) - [Calendar](https://www.g2.com/products/calendar/reviews) - [CallRail](https://www.g2.com/products/callrail/reviews) - [Case Status](https://www.g2.com/products/case-status/reviews) - [Caseway](https://www.g2.com/products/caseway/reviews) - 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Dashboard - Cloud - Mobility **Platform Basics** - Reporting - Dashboard - Cloud - Mobility **Platform Basics** - Reporting - Dashboard - Cloud - Mobility - Contact Management **Generative AI** - AI Text Summarization **Storage and Collaboration - Legal Document Management** - Centralised Database - Accessibility and Permission for Sharing - Document Storage **Generative AI - AI Legal Assistant** - Text Generation - Text Summarization **Sales Force Automation - Legal CRM** - Task Management **Workflow Orchestration** - Configurable Multi-Step Workflows - Integrations - Rule-Based Routing - Automated Task Creation and Progression **Platform Content** - Automation - File Sharing - Content Library **Content Management** - Document Management - Calendar Integration - Workflow **Content Management** - Document Management - Calendar Integration - Workflow **Document Management - Legal Document Management** - Search and Retreival - Synchronization of Data **LLM and NLP - AI Legal Assistant** - Natural Language Processing (NLP) **Platform Additional Functionality - Legal CRM** - Automation - Messaging - Dashboard - Cloud **AI-Powered Legal Work** - AI Document Review and Analysis - AI Data Extraction **Platform Basics** - Interoperability - Offline Editing - E-Signature **Time & Billing** - Time Tracking - Payments - Billing **Analysis - Legal Document Management** - Document Review - Legal Analytics **Technology Benefit - AI Legal Assistant** - Review Automation **Marketing Automation - Legal CRM** - Lead Management - Marketing Analytics **Agentic AI - Legal Case Management** - Adaptive Learning - Natural Language Interaction **Standardization and Governance** - Workflow Templates - Role-Based Permissions **Artificial Intelligence - Legal Document Management** - AI Automation **Customer Support - Legal CRM** - Customer Portal - Case Management **Agentic AI - Legal Practice Management** - Adaptive Learning - Natural Language Interaction **Accessibility - Legal Document Management** - Cross-Platform Access **Platform Reporting and Analytics - Legal CRM** - Reporting **Compliance and Data Security - AI Legal Assistant** - Data Protection **Ease of Use and Adaptability - AI Legal Assistant** - Ease of Use and Adaptability **Agentic AI - AI Legal Assistant** - Cross-system Integration - Adaptive Learning - Natural Language Interaction ## Top 8am MyCase Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews) - [Filevine](https://www.g2.com/products/filevine/reviews) - 4.7/5.0 (288 reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (380 reviews)