--- title: MyCarrierTMS Reviews meta_title: 'MyCarrierTMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 186 reviews by the users' company size, role or industry to find out how MyCarrierTMS works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 186 scale: '5' date_modified: '2026-08-07' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # MyCarrierTMS Reviews **Vendor:** MyCarrier **Category:** [Transportation Management Systems (TMS)](https://www.g2.com/categories/transportation-management-systems-tms) **Average Rating:** 4.7/5.0 **Total Reviews:** 186 ## About MyCarrierTMS MyCarrier connects shippers and carriers in one simple, connected platform — automating every step of LTL shipping from order to payment. Designed for busy logistics teams at small to mid-sized manufacturers and distributors, MyCarrier replaces disconnected tools, spreadsheets, and portals with a single workspace that brings speed, accuracy, and visibility to every shipment. With built-in automation, shippers can instantly quote, book, track, analyze, audit, and pay carriers in one place — reducing freight costs and eliminating manual rework. Features like AI-powered Freight Assist and Precision Payments help prevent unexpected fees and ensure total financial accuracy. By removing the need for 3PLs, MyCarrier creates a better experience for shippers while giving carriers and their sales teams account-level insights to better understand shipping behavior and grow business. Trusted by thousands of companies, including Lucas Oil and U-Haul, MyCarrier has earned multiple FreightTech 25 awards for innovation and ease of use. By connecting directly with your carrier rates, MyCarrier helps you streamline the entire LTL workflow, ship faster, save money, and scale with confidence. ## MyCarrierTMS Pros & Cons **What users like:** - Users find MyCarrierTMS to be **extremely easy to use** , simplifying the scheduling and management of LTL shipments. (11 reviews) - Users value the **wide range of carrier options** in MyCarrierTMS, simplifying rate discussions and saving time. (7 reviews) - Users value the **cost-saving efficiency** of MyCarrierTMS, simplifying shipment creation and enhancing rate negotiations. (5 reviews) - Users value the **quick and efficient carrier selection** process in MyCarrierTMS, enhancing their shipping operations. (4 reviews) - Users value the **quick and easy quoting process** in MyCarrierTMS, streamlining carrier selection and shipment tracking. (4 reviews) - Service Quality (4 reviews) - Time-saving (4 reviews) - Centralization (3 reviews) - Centralized Management (3 reviews) - Customer Support (3 reviews) **What users dislike:** - Users report **limited carrier accessorial options** , requiring direct visits for certain functionalities and lacking parcel shipping features. (3 reviews) - Users note the **limited options** available for carrier accessorials and complex pricing structures, hindering flexibility and functionality. (3 reviews) - Users find **limited access to carrier options** , constraining flexibility and leading to refresh issues during multiple shipments quoting. (2 reviews) - Users report a lack of **missing features** , such as parcel shipping options and bulk updating capabilities. (2 reviews) - Users report **shipment issues** with MyCarrierTMS, including failures in displaying rates and limited pricing structure support. (2 reviews) - Carrier Limitations (1 reviews) - Expensive (1 reviews) - Insufficient Information (1 reviews) - Inventory Management (1 reviews) - Limited Customization (1 reviews) ## MyCarrierTMS Reviews ### 1. Very user friendly and easy to learn **Rating:** 4.0/5.0 stars **Reviewed by:** Megan O. | Logistics Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about MyCarrierTMS?** I like my carrier because super user-friendly and simple straight to the point to get your bol going, and to has all the information that is needed on the BOL for shipping! **What do you dislike about MyCarrierTMS?** I dislike that sometimes there are glitches in the system, and it causes duplicated shipments for one shipment. Other then that I do not think that i dislike the software at all. **What problems is MyCarrierTMS solving and how is that benefiting you?** Quick and efficency shipping our frieght and having all the customers contact info right there. **Official Response from Rich Gibsen:** > Megan, thank you for the great review. Glad you find the MyCarrier application really user friendly and simple to use. We are focused on making the user experience a delight for our customers. Sorry to hear that you have had a duplicate shipment experience. We continue to improve and enhance our offering so hopefully you won't see this again. As always if you have any issues, feel free to start a chat in the MyCarrier application, or call us at (480) 500-1041. Thanks again for your review, and for using the MyCarrier platform! ### 2. Not impressed **Rating:** 2.0/5.0 stars **Reviewed by:** Jennifer P. | Retail Sales Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about MyCarrierTMS?** Entering the haul information is relatively easy. **What do you dislike about MyCarrierTMS?** Where to start? There is no way to track hauls easily. If anything gets lost, there isn't a way to easily claim losses. The shipment calendar is cluttered, and users cannot find hauls easily. The tracking information that TMS provides isn't always clear or valuable. **What problems is MyCarrierTMS solving and how is that benefiting you?** We have the potion to choose between two different haulers, which is nice. **Official Response from Rich Gibsen:** > Jennifer - thank you for taking the time to write a review and feedback on the MyCarrier TMS solution. Glad you are finding it easy to enter your shipment information. I completely understand your concerns about finding and tracking shipments. With your number of locations, users and shipments, the calendar can get pretty busy. Most organizations your size use the Shipments page to search, filter and sort to more easily track those shipments, rather than the calendar. For freight claims, if you purchase freight insurance through our platform, we have some great tools to help you easily initiate your claim, should loss or damage occur. I spoke to our VP of Sales, Bobby Russell, earlier today about your input and he will be contacting you directly to walk through some of the additional features that may be able to alleviate some of your concerns, and to have a deeper discussion on how we might help you. Thank you again for your great feedback, really appreciate your candor and openness. And thank you for being a MyCarrier customer! ### 3. Full carrier visibility for shipping freight **Rating:** 4.5/5.0 stars **Reviewed by:** Sandy S. | transportation specialist (sales), Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2021 **What do you like best about MyCarrierTMS?** I like how I get great reporting on all my carriers. I can see how many shipments have gone with each one and I can see their average price. I also see their marketshare in my account. **What do you dislike about MyCarrierTMS?** I have no dislikes at the moment. The MyCarrier platform is very fast and does everything I need the transportation management system (TMS) to do for me. **Recommendations to others considering MyCarrierTMS:** MyCarrier has a great support team. They have multiple people in the office that handle requests for BOLS, PODs, and any other issues that come up. The MyCarrier support team also handles integrations and API issues. **What problems is MyCarrierTMS solving and how is that benefiting you?** MyCarrier takes the headache out of reporting for carriers. I can see how much I spend with each carrier based on anytime frame. I can also download a report on all my carriers that I do business with. **Official Response from Rich Gibsen:** > Sandy, thank you for the great review! Most of our customers are like yourself in that they love the visibility and transparency of the platform for quotes, shipments, market share, and reporting all in one place. It is also good to hear that you are enjoying the support team here at MyCarrier. We have some very knowledgeable and dedicated staff focused on our customer's success in all areas of the product. Finally, it is also great to hear that you find the MyCarrier platform fast and covering everything you need in a TMS. That is what every Product Manager like me hopes to hear from customers! Thanks again for your review - and for being a MyCarrier customer. ### 4. MyCarrier - The Best Thing to Ever Happen **Rating:** 5.0/5.0 stars **Reviewed by:** Avery H. | Controller, Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about MyCarrierTMS?** Our direct carriers accounts were integrated into MyCarrier by their fantastic support team. Running quotes is very quick and easy. I love the address book feature and the ability to save frequently shipped items. MyCarrier changed the way we run freight quotes. **What do you dislike about MyCarrierTMS?** I honestly love MyCarrier and their team; there is nothing to dislike. **What problems is MyCarrierTMS solving and how is that benefiting you?** We no longer have to run freight quotes through 5 different portals and have saved so much time. **Official Response from Rich Gibsen:** > Avery, thank you for the great review! We are so happy that the MyCarrier platform has transformed the way you quote freight. So good to hear. Part of the joy of being in Product Management is being able to hear stories like yours about how our product improves our customer's business. Thanks again, really appreciate the feedback. ### 5. Easy and fast to navigate the system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about MyCarrierTMS?** What I like about it is that the app is clean and easy program to get quotes. **What do you dislike about MyCarrierTMS?** What I dont like is that we have to pay to get quotes and make BOL's when its a free in other brokers. **What problems is MyCarrierTMS solving and how is that benefiting you?** At the moment we have no issues ### 6. Very useful **Rating:** 5.0/5.0 stars **Reviewed by:** Raiza A. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about MyCarrierTMS?** * The color-code calendar to track daily shipments is beneficial; it helps me track lost / delayed / no picked up shipments and solve problems for my customers. * It also saves all the quotes, so you can resume the shipment by just updating the shipping date. * Saves shipments information for future use. **What do you dislike about MyCarrierTMS?** Sometimes, is difficult to find a shipment in the list. **What problems is MyCarrierTMS solving and how is that benefiting you?** Constant tracking of my shipments. **Official Response from Rich Gibsen:** > Raiza, thank you for the very detailed feedback. It is great to hear how you are using the calendar to make sure that you minimize any shipping issues for your customers. We love to hear how people are using the MyCarrier platform to better serve their customers. You will be happy to hear that we will be making some user interface changes soon to make the critical workflows more intuitive and meaningful, and that will include the calendar view. One of the goals of this initiative is to make things more streamlined and easier to navigate and locate. Thank you again for your input! ### 7. Amazing MyCarrierTMS **Rating:** 5.0/5.0 stars **Reviewed by:** Brennan A. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about MyCarrierTMS?** Entire site and simplicity and speed of service for which the site offers. **What do you dislike about MyCarrierTMS?** Just date of pickup should be allowed to be altered on last screen prior to scheduling pickup. **Recommendations to others considering MyCarrierTMS:** Try it. It will help y ou a lot. **What problems is MyCarrierTMS solving and how is that benefiting you?** All shipping providers under one system. Speed and ease of use. ### 8. Excellent Freight Shipping Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about MyCarrierTMS?** The Shipping Calendar and access to quoted pricing after shipping **What do you dislike about MyCarrierTMS?** Small font for delivery remarks and the calendar organized by suggested delivery date instead of shipping date. **What problems is MyCarrierTMS solving and how is that benefiting you?** I can check billing to quoted pricing easily ### 9. Saves Time **Rating:** 5.0/5.0 stars **Reviewed by:** AMANDA W. | CSR/ Shipping clerk, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about MyCarrierTMS?** I can view all LTL rates at one stop, print BOL & skid labels with PRO#'s listed on all paperwork. If i have a question someone will answer in seconds **What do you dislike about MyCarrierTMS?** not knowing alot of extra items it can do **Recommendations to others considering MyCarrierTMS:** It makes the shipping world easy **What problems is MyCarrierTMS solving and how is that benefiting you?** less time **Official Response from Rich Gibsen:** > Amanda, thank you for taking the time to tell us about your experience using the MyCarrier TMS platform. It sounds like you are enjoying the benefit of having all of your LTL carriers concentrated in a single workflow, which allows you to easily quote and dispatch your shipments. As you mentioned, there are a lot of features and capabilities in the MyCarrier TMS platform - we would love to show some of those to you! If you contact our Support team, we can spend some time walking you through the additional features and helping you figure out which are applicable to your business. Thanks again for your great review, and thank you for being a MyCarrier customer. ### 10. Mycarrier is by far the best TMS I have used. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about MyCarrierTMS?** The versatility is the best aspect of MyCarrier, I really like the fact they recently added TL service.. **What do you dislike about MyCarrierTMS?** At the moment I don't have any complaints **Recommendations to others considering MyCarrierTMS:** Take your time to get used to the entire system to ensure you get the full advantage.. **What problems is MyCarrierTMS solving and how is that benefiting you?** Most of our shipments are ran thru Mycarrier, it's nice having everything in one place. Not to mention how much it helps with training. **Official Response from Rich Gibsen:** > Thank you for the great review - we are really glad to hear that you are enjoying the flexibility and versatility of the MyCarrier TMS platform. We are also finding many other customers adopting our Full Truckload features, so good to know that you are taking advantage of that feature. Thanks again for being a MyCarrier customer! ### 11. GREAT EXPERIENCE OVERALL **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about MyCarrierTMS?** I HAVE HAD NOTHING BUT A PLEASANT TIME WITH THE SOFTWARE AND CUSTOMER SERVICE. **What do you dislike about MyCarrierTMS?** EVERYTHING IS GREAT WITH THIS SOFTWARE AND CUSTOMER SERVICE. **What problems is MyCarrierTMS solving and how is that benefiting you?** MAKING AN EASIER WAY TO STREAMLINE ALL SHIPMENTS. ### 12. Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about MyCarrierTMS?** I like that all of my orders are in one place for tracking .All of my employees can see the load board and track their orders from anywhere. They can send the customers the tracking info. **What do you dislike about MyCarrierTMS?** Small parcel orders being included would be nice. It can be tough to get all the 3pl to accept the full truck load tender emails. **What problems is MyCarrierTMS solving and how is that benefiting you?** Freight spending was not being tracked in our old system. This lets us know how much we are spending without jumping through a million hoops. **Official Response from Rich Gibsen:** > Thank you for submitting a review for the MyCarrier TMS solution. Part of the benefit of our solution is the ability, as you mentioned, to monitor freight spend which allows you to more closely track expense for your business. Also good to hear that you are able to have visibility across multiple locations and internal and external stakeholders. We are always looking at product features we can add, so adding small parcel integrations is one feature that is currently in the backlog for consideration for a future release. Thank you again for taking the time to provide feedback - it is really appreciated. And thank you for being a MyCarrier customer! ### 13. Great Service / Easy to Choose Carriers **Rating:** 5.0/5.0 stars **Reviewed by:** Abel G. | Servie Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about MyCarrierTMS?** Ability to see multiple carriers in one section. **What do you dislike about MyCarrierTMS?** add option for express or expedited shipping. **Recommendations to others considering MyCarrierTMS:** I would definitely recommend the use of this site. They pull all information from carriers and make it easy to schedule and see all prices in one convenient place! **What problems is MyCarrierTMS solving and how is that benefiting you?** best prices for shipping to various cities. **Official Response from Rich Gibsen:** > Abel, thanks for taking time to write a review for the MyCarrier platform - and thanks for the recommendation for others to use the MyCarrier TMS solution to manage and schedule all carriers in a single location. We are pleased that you are enjoying the value of the solution. Thanks for being a MyCarrier customer! ### 14. Great system to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Angie S. | Shipping & receiving clerk, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about MyCarrierTMS?** Extremely convenient instead of going to each carrier individually. **What do you dislike about MyCarrierTMS?** Tracking is a little hard to understand and inaccurate at times. **Recommendations to others considering MyCarrierTMS:** My advice will be to talk to someone if you have any questions. The service people are very knowledgeable and helpful. They resolve issues as quickly as possible, and most issues are resolved. **What problems is MyCarrierTMS solving and how is that benefiting you?** I am solving time issues during our busy season. The benefits are time management. The excellent benefit is I am able to contact James Salay and get things fixed very quickly. **Official Response from Rich Gibsen:** > Angie, thank you for taking the time to provide feedback. We really appreciate hearing from our customers, and are glad that you like the convenience of a centralized view of all carriers and their rates, and the ability to quote, ship and track in a single solution. We are continuing to work with our partner carriers to refine tracking information, and you will see ongoing improvements in the platform in this area. Thanks again for your valuable input, it is really appreciated! ### 15. MyCarrier TMS Review **Rating:** 4.5/5.0 stars **Reviewed by:** Paul M. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about MyCarrierTMS?** Multiple LTL Rates returning at once saves time and effort **What do you dislike about MyCarrierTMS?** Nothing about the program is cumbersome, so there is not much to dislike **What problems is MyCarrierTMS solving and how is that benefiting you?** Quickly returning quotes to my customer's requests with multiple different commodities and order types. **Official Response from Rich Gibsen:** > Paul, thank you for your insight and perspective on using the MyCarrier TMS platform. Many of our customers echo the same sentiment as you, noting the time and effort savings that comes from having a single consolidated workflow that allows you to easily gather multiple LTL carrier quotes and dispatch your shipments quickly. Glad to hear you are enjoying the platform - thanks again for your feedback, and for being a MyCarrier customer. ### 16. TMS Review **Rating:** 4.5/5.0 stars **Reviewed by:** Michael K. | Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about MyCarrierTMS?** Ease of access to all of your shipments and tracking is easily accessable. **What do you dislike about MyCarrierTMS?** Nothing really to dislike. Once you get familiar with the site, it's easy to navigate through it. **What problems is MyCarrierTMS solving and how is that benefiting you?** It helps me stay on top of tracking shipments and I'm able to notify our customers of any delays. **Official Response from Rich Gibsen:** > Michael, thank you for your review and we are happy to hear that you like how easy it is to access all your shipments in one location, and that tracking is readily accessible as well. We really appreciate you taking time to provide feedback, and thank you for being a MyCarrier customer! ### 17. Easy to use and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas K. | Traffic Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about MyCarrierTMS?** TMS is easy to use when building, booking and tracking. **What do you dislike about MyCarrierTMS?** I wouldn't change anything. The TMS is straightforward and simple to maneuver on a day-to-day basis **What problems is MyCarrierTMS solving and how is that benefiting you?** Compared to the other softwares, TMS saves information from previous work and makes it easier to duplicate and refererence passed material. **Official Response from Rich Gibsen:** > Nicholas, thank you for your clear and concise review of the MyCarrier platform. As a Product Manager, three main focus areas as we think about product development and delivery are how can we make the solution a) easy to use, b)intuitive and c) meaningful to our customers, so it is good to hear that you find the MyCarrier platform easy to use and straightforward for your daily tasks. Really appreciate you taking time to send us feedback, and thank you for being a MyCarrier customer! ### 18. pretty easy to use and helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Bradley B. | accountmanager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about MyCarrierTMS?** How easy it is to navigate. Also, how user-friendly it is. **What do you dislike about MyCarrierTMS?** i know it may not be the TMS's fault, but the lag and reboot issue we run into. maybe clearer promps on the site. **What problems is MyCarrierTMS solving and how is that benefiting you?** fast carrier contact info finding the carriers more filtered to my loads. **Official Response from Rich Gibsen:** > Bradley, thank you for taking the time to write a review on your experience with the MyCarrier platform. As a Product Manager, there is nothing better than hearing direct customer feedback. I appreciate hearing that you like the ease of navigation and how user friendly the solution is. We are constantly optimizing the platform, so you will see some continued improvements in the user interface, which includes additional guidance and prompts that make the site more intuitive and easy to use. Thank you again for your perspective, and for being a MyCarrier customer! ### 19. One stop shop for all freight **Rating:** 5.0/5.0 stars **Reviewed by:** Tracey C. | transportation specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2021 **What do you like best about MyCarrierTMS?** I like that the MyCarrier software makes the lives of my customers easier. Now they can quote and dispatch on MyCarrier faster than it would be to email or call me. **What do you dislike about MyCarrierTMS?** Nothing, I am very happy with the MyCarrier software. It helps my customers become more efficient and I am able to increase my market share. **Recommendations to others considering MyCarrierTMS:** I would like to see maybe getting brokers onto the platform. That way, this TMS will be a fit for everyone. **What problems is MyCarrierTMS solving and how is that benefiting you?** I am solving the problme of having 5 differnt logins for 5 different carrier websites. Now all my carriers are all on one page, and I no longer have to skip around 5 differnt websites. **Official Response from Rich Gibsen:** > Tracey, thank you for taking time to write a great review for the MyCarrier platform, and we are so glad that our solution is making your customer's lives easier! Using the MyCarrier platform to quote and dispatch is much quicker than calling or emailing, as you note. We are always looking to improve the platform and while most of our customers enjoy the benefits of connecting directly with their carriers (lower cost, more responsiveness, etc.) we understand that brokers are part of the ecosystem today and we are looking at ways that we might be able to incorporate them into the platform in the future. Thanks again for your feedback - really appreciate the input! ### 20. Very user friendly, quick and efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan G. | Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about MyCarrierTMS?** How customizable it is for the products that we send when creating BOLs and being able to track things very quickly. **What do you dislike about MyCarrierTMS?** The calendar can be confusing. More explanation or personalization on how it is organized would be excellent. **Recommendations to others considering MyCarrierTMS:** A great website to use when using multiple carriers. **What problems is MyCarrierTMS solving and how is that benefiting you?** It is very time efficient and makes creating BOLs easier than carrier websites. **Official Response from Rich Gibsen:** > Morgan, thanks for your insightful review. Glad to hear that you like how customizable the MyCarrier platform is for your organization, and that you enjoy the ability to track shipments quickly. We are constantly updating the user interface and the user experience, and we will be looking at the calendar page to optimize it and make it more streamlined and personalized in future releases, so thank you for that input. Thank you again for your feedback, and for being a MyCarrier customer. ### 21. I love My Carrier, it has been very helpful with our shipping needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2022 **What do you like best about MyCarrierTMS?** The ease of quoting rates, scheduling shipments and being able to make BOLs. **What do you dislike about MyCarrierTMS?** Nothing! I love how easy My Carrier is to use! **What problems is MyCarrierTMS solving and how is that benefiting you?** Scheduling shipments and creating BOLs **Official Response from Rich Gibsen:** > Samantha, thank you for providing a great review for the MyCarrier TMS platform. So many of our customers comment on the ease of use for all facets of the shipping workflow, so I am glad to hear that you are enjoying that as well. We really appreciate hearing from our customers, so thank you for taking the time to provide feedback, and thank you for being a MyCarrier customer. ### 22. Simplicity Use of FAKs **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about MyCarrierTMS?** Being able to integrate multiple accounts with specific FAKs that allows quoting at one time. The reporting is very helpful. **What do you dislike about MyCarrierTMS?** Would like to be able to integrate a 3PL for true one stop rate quoting. **What problems is MyCarrierTMS solving and how is that benefiting you?** Efficiency in training labor with one quoting platform vs multiple. **Official Response from Rich Gibsen:** > Mike, thanks for taking the time to leave us a review. Great to hear that you like the ability to integrate multiple accounts for a single quote flow. Also good to hear that you find the reporting helpful. Although most of our customers prefer direct integration with carriers to get better visibility and rates, we are always improving our platform and will take your request into consideration for our future roadmap initiatives. Thanks again for taking the time to share your perspective with us! ### 23. Best Ever **Rating:** 5.0/5.0 stars **Reviewed by:** TJ K. | traffic coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about MyCarrierTMS?** best expierence ive ever had 10/10 will use again forsure **What do you dislike about MyCarrierTMS?** nothing this was fantastic thanks so much **What problems is MyCarrierTMS solving and how is that benefiting you?** it is very easy to use and i do it all the time love it much appricieated tms is the best **Official Response from Rich Gibsen:** > TJK, thank you for the great review. Really appreciate your feedback and thank you for being a MyCarrier customer! ### 24. Easy to get orders done ! **Rating:** 5.0/5.0 stars **Reviewed by:** john k. | Freight shipper, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2022 **What do you like best about MyCarrierTMS?** How quickly i can get rates and scheduled in. excellent! **What do you dislike about MyCarrierTMS?** truckload option. i'm still having issues to get rates. **What problems is MyCarrierTMS solving and how is that benefiting you?** i am the only person in freight so the efficiency of getting orders done quickly helps me out **Official Response from Rich Gibsen:** > John, thanks for your review - really enjoy hearing that you are enjoying the ability to get orders processed quickly, especially since you are a team of one! We are continuing to work with our truckload capacity providers so you will see some additional optimization to the Truckload booking process very soon. Thanks again for taking time to write a review, and thank you for being a MyCarrier customer! ### 25. Mainly we are very happy with that. Once in a while it times out, that seems to be the only problem. **Rating:** 4.0/5.0 stars **Reviewed by:** Ekim E. | Sales & Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about MyCarrierTMS?** Very easy to use. Everything is in one place. **What do you dislike about MyCarrierTMS?** It times out once in a great while. Other than that there is no problem. **What problems is MyCarrierTMS solving and how is that benefiting you?** Getting quotes from different sources, being able to find the quotes that we got. **Official Response from Rich Gibsen:** > Ekim, thank you for taking time to write a review for the MyCarrier platform. Glad to hear that you are finding it easy to use, and that everything you need is centralized. For security purposes, the product is configured to require you to sign in after 8 hours of inactivity, so you may see that from time to time if you exceed this threshold. Thanks again for your feedback, and for being a MyCarrier customer. ### 26. MyCarrier transformed shipping operations for IPC Global Solutions. **Rating:** 5.0/5.0 stars **Reviewed by:** Byron H. | VP of Operations US, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about MyCarrierTMS?** IPC benefits from not dealing with clunky routing guides that lead to higher-cost LTL shipments. Having real-time quoting makes choosing the best carrier fast and easy! **What do you dislike about MyCarrierTMS?** No Negatives to this point. We are growing our capabilities as they grow the software! **What problems is MyCarrierTMS solving and how is that benefiting you?** We have grown in analytics through MyCarrie's reporting. We have gained a competitive advantage in transportation costs by negotiating better tariffs with our carrier base. **Official Response from Rich Gibsen:** > Byron, thank you for submitting a great review. Glad that you are enjoying reduced shipping cost for your LTL shipments, and that we make carrier choice fast and easy for your organization. We will be adding a great set of additional capabilities in the near future that we are sure you will be able to leverage - thanks for being a MyCarrier customer! ### 27. All-in-One - **Rating:** 5.0/5.0 stars **Reviewed by:** Jenifer B. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about MyCarrierTMS?** Before MyCarrier, we would have to go to each Freight carrier's website for quotes. Now, they are all in one place -it saves time! We have tried other sites, but My Carrier is easier. **What do you dislike about MyCarrierTMS?** The print on the BOL is small. I would like to see 3rd party billing. **Recommendations to others considering MyCarrierTMS:** They have a great Customer Service team! Johnny on the Spot! **What problems is MyCarrierTMS solving and how is that benefiting you?** We are saving time and money. **Official Response from Rich Gibsen:** > Jenifer, thanks for taking the time to write a great review of the MyCarrierTMS solution. We are glad that it is saving you time and that you find it easier to use than other solutions! You will be happy to know that we are in the final QA stages of a new service that should improve the size and clarity of the BOL print, and that we have Outbound Collect as a feature request in our roadmap for a future release. Thanks again for taking the time to provide your feedback, and thank you for being a MyCarrier customer! ### 28. very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about MyCarrierTMS?** saves ship to addresses and loads. keeps record on 1 single platform **What do you dislike about MyCarrierTMS?** not many that I have found. i have liked all the features **What problems is MyCarrierTMS solving and how is that benefiting you?** keeping all carriers on one platform **Official Response from Rich Gibsen:** > Thank you for taking time to review the MyCarrier TMS platform. Centralizing all carriers, quotes, shipments and tracking on a single solution is a key benefit for our customers and one of the differentiating aspects of our product. Thank you for being a MyCarrier TMS customer! ### 29. MyCarrierTMS has been a lifesaver and godsent to our company. **Rating:** 5.0/5.0 stars **Reviewed by:** Brandy D. | shipping/ customer service, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about MyCarrierTMS?** I used to have to go in and quote 3 different trucking companies every time I needed to schedule. Now its all in one place and saves so much time. **What do you dislike about MyCarrierTMS?** My company and I have no complaints yet. **What problems is MyCarrierTMS solving and how is that benefiting you?** The ease of everyone that is involved in shipping and receiving can all go to one place to view and schedule. **Official Response from Rich Gibsen:** > Brandy, thank you for the kind words and great feedback. We are so happy to hear that it is working for your business and delivering that time savings for you. Stay tuned for additional exciting features that we will be adding to the platform in the near future! ### 30. Easy to learn how to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about MyCarrierTMS?** functionality was pretty straightforward and intuitive **What do you dislike about MyCarrierTMS?** the site could use more reporting tool options **What problems is MyCarrierTMS solving and how is that benefiting you?** Provides efficient way to quote multiple carriers at one time. Saves time by providing BOL and PRO # at time of entry. **Official Response from Rich Gibsen:** > Thank you for providing a review for the MyCarrier TMS platform. Good to hear that you find the solution straightforward and intuitive as we in product continue to focus on the user experience and user interface. To your suggestion on reporting tool options, we are constantly updating our offering and will be looking to add advanced analytics in the near future - so thank you for that feedback. Thanks again for taking the time to write a review, and thank you for being a MyCarrier customer. ### 31. MyCarrier removes the headaches out of shipping freight **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Sales Territory Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2021 **What do you like best about MyCarrierTMS?** I like how my customers can quote using one website instead of multiple websites or calling a broker. **What do you dislike about MyCarrierTMS?** I think it can be challenging regarding the invitation process and getting customers onboarded. **Recommendations to others considering MyCarrierTMS:** This will help you win business and increase marketshare. **What problems is MyCarrierTMS solving and how is that benefiting you?** I am helping shippers quote and book their freight faster than their normal process. On MyCarrier, it only takes 5 minutes to dispatch; the old way it takes 15-20 minutes. **Official Response from Rich Gibsen:** > Michael, thanks for taking the time to write a review. Your comment about "5 minutes to dispatch in MyCarrier compared with 15-20 minutes the old way" is a constant theme we hear from our customers, and one of the main reasons why customers are so satisfied with the MyCarrier platform. You will be happy to hear that we are going to be rolling out a new, streamlined onboarding process that is more intuitive and more guided so that the whole experience from invitation to quote is quicker and more delightful for our customers. Thanks again for the great feedback. We are glad you are enjoying the platform. ### 32. Office Manager, Polar Temp **Rating:** 5.0/5.0 stars **Reviewed by:** Erika R. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2022 **What do you like best about MyCarrierTMS?** It is Quick and Easy to run quotes and assign a carrier. **What do you dislike about MyCarrierTMS?** I don't dislike anything so far. Nothing **What problems is MyCarrierTMS solving and how is that benefiting you?** We are saving labor time. **Official Response from Rich Gibsen:** > Erika, thank you for taking time out to send us feedback on your experience using the MyCarrier TMS platform. It sounds like you are finding it very easy and intuitive to quote and dispatch your orders using the solution, which is great to hear. Many of our customers are like you in that they find the MyCarrier TMS solution the answer to the problem of how to get multiple quotes from multiple carriers in a streamlined and quick fashion. Thank you again for your review, and for being a MyCarrier customer. ### 33. MyCarrierTMS has simplified our booking while enhancing our ability to manage the LTL program. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen J. | Director of Business Performance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2021 **What do you like best about MyCarrierTMS?** Our favorite part of MyCarrier is the the seamless integration with our operations at no cost to our overall business. **What do you dislike about MyCarrierTMS?** Not a complaint as much as a hope - in the future, we would love to see the final landed invoice to compare against the quoted rate. **What problems is MyCarrierTMS solving and how is that benefiting you?** My Carrier has made booking amazingly simple for our team. **Official Response from Rich Gibsen:** > Stephen, thank you for taking the time to give feedback on the MyCarrier platform. We are glad you are enjoying the seamless integration capabilities and that we have made booking shipments amazingly simple for your team. You will be happy to know that we are looking at adding future capabilities for invoice to quote matching based on market feedback, so stay tuned. Thanks again for your review, and for being a MyCarrier customer. ### 34. TMS for freight customers **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett S. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2021 **What do you like best about MyCarrierTMS?** I enjoy that MyCarrier is user-friendly, and very simple to figure out. **What do you dislike about MyCarrierTMS?** No dislikes at this moment. I am very happy with the platform. **Recommendations to others considering MyCarrierTMS:** Highly recommend all my customers get on the platform. **What problems is MyCarrierTMS solving and how is that benefiting you?** It is a great tool to compare rates with other carriers. **Official Response from Rich Gibsen:** > Garrett, thanks for your great review and for letting us know that the MyCarrier platform is easy to figure out and use. We are focused on making the shipping experience seamless and very user friendly in the platform. Thanks again for taking the time to give us feedback and for being a MyCarrier customer! ### 35. Time and Money SAVER **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about MyCarrierTMS?** I like the ability to see all of my quotes, shipments, and calendar in one place. **What do you dislike about MyCarrierTMS?** Sometimes certain carriers don't show up in my quote, and there aren't enough details to explain the reason. **What problems is MyCarrierTMS solving and how is that benefiting you?** MyCarrier has saved me so much time quoting different carriers, which in turn saves me money on our shipments. **Official Response from Rich Gibsen:** > Thanks for the great review. Having the ability to see all of your quotes, shipments and your calendar in a single view is definitely something that our customers value, and it saves time and makes the shipping process much easier. When carriers don't show up in your quote, you will normally see them in the lower right hand corner of the application, and if you hover over the carrier, it will display the reason why the quote was not returned, if that reason was sent by the carrier. If the carrier does not send a reason, then it won't display. If you want to have more information on this, feel free to start a chat in the MyCarrier application, or call us at (480) 500-1041. Thanks again for your review, and for using the MyCarrier platform! ### 36. Easy for use **Rating:** 5.0/5.0 stars **Reviewed by:** Tim Y. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2021 **What do you like best about MyCarrierTMS?** Tracking shipping history, making a quick BOL **What do you dislike about MyCarrierTMS?** Can't put 3rd party bill information on BOL direcely. **What problems is MyCarrierTMS solving and how is that benefiting you?** Getting rate quotes from different carriers. integrate all trackings together **Official Response from Rich Gibsen:** > Tim, thanks for your feedback and taking time to write a review for the MyCarrier platform. It is good to hear that you like the ability to track the shipping history, and are using our BOL feature. For the comment about 3rd party bill information on the BOL, there is a configuration for enabling 3rd party which will need to be on in order to do this. If you contact support at support@mycarrier.io, they should be able to walk you through this. Thanks again for your comments, and thank you for being a MyCarrier customer. ## MyCarrierTMS Discussions - [What is MyCarrierTMS used for?](https://www.g2.com/discussions/what-is-mycarriertms-used-for) - 2 comments - [View MyCarrierTMS pricing details and edition comparison](https://www.g2.com/products/mycarriertms/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+13%3A18%3A23+-0500&secure%5Bsession_id%5D=92abf1f6-8497-48ea-8c10-dd40ef9569b2&secure%5Btoken%5D=b5b991fc4ba56f6786867c3fe86e523f28834c20c7447ef1e7af059203bc6e7e&format=llm_user) ## MyCarrierTMS Integrations - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) ## MyCarrierTMS Features **Fleet Optimization** - Carrier Selection - Tracking - Route Optimization - Live Driver Tracking - Status Tracking - Order Tracking - Activity Tracking - Delivery Tracking - Shipment Tracking - Location Tracking **Labels** - Label Printing - Return labels - Bar codes - Shipping Labels **Visibility** - Notifications - ETAs - In Transit **Order management** - Shipment Tracking - Third-Party Integrations - Manage orders - Order Status - Shipping Services Integration - Package Tracking - Status Tracking - Delivery Tracking **Transportation** - Freight Invoice - Planning - Automated Scheduling - Fleet Management - Inventory Management - Carrier Management - Order Management - Work Order Management - Document Management - Shipping Management - Supplier Management - Communication Management - Dispatch Management - Compliance Management - Customer Management - Employee Management **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services - Auditing & Claim Filing Services **Integrations** - ERP Systems - Accounting **Analytics** - Performance - Actionable insights **Reports** - Shipment reports **Additional Functionality** - Mobile App - Activity Dashboard - EDI - Customizable Reports - Real-Time Monitoring - Third-Party Integrations - Real-Time Analytics - Generative AI - Quotes/Estimates - Reporting/Analytics - Billing & Invoicing - Self Service Portal - Scheduling - AI Copilot - Geographic Maps **Additional Functionality** - AI Copilot - Shipping Optimization - Cost Recovery - Refund Opportunity Identification - Third Party Management - Generative AI - Automated Claim Filing - Package Analytics - Audit Management - Exceptions Management - Predictive Analytics - Carrier Invoice Auditing - Data Import/Export - Alerts/Notifications - Supplier Management - Container Shipping - Reporting/Analytics - Ground Shipping - Quotes/Estimates - Invoice Management - Import/Export Management - Activity Dashboard - Bills of Lading - Customizable Branding - Accounting - EDI - Returns Management - Parcel Shipping - Air Shipping - Customer Database - Claims Management - Discount Management - Transportation Management - Shipping Management - Shipment Price Calculation - Barcode/Ticket Scanning - Warehouse Management - Order Management - Real-Time Updates - API - Purchase Order Management - Inventory Management - Freight Shipping - Search/Filter - Ocean Shipping - eCommerce Management - Multi-Location - Workflow Automation ## Top MyCarrierTMS Alternatives - [Freightview](https://www.g2.com/products/freightview/reviews) - 4.7/5.0 (191 reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (580 reviews) - [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) - 4.6/5.0 (423 reviews)