Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Enterprise (> 1000 emp.)
"Easy Self-Booking with Policy Compliance and Centralized Expense Management"
4/5
What do you like best about myBiz by MakeMyTrip?

Easy self-booking, with company travel policies applied automatically. The approval workflow for business trips is faster, and billing and expense management are centralized, which keeps everything more organized. There’s also a good selection of hotels and flights with competitive pricing, and the support team is helpful for corporate travelers. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Limited customization in approval workflows for certain companies. Customer support responses can occasionally be delayed, especially when urgent travel changes come up. The mobile app experience sometimes feels less smooth than the desktop version. In some cases, refund and cancellation processes may take longer than expected. Hotel options in smaller cities can be more limited compared to direct booking platforms. I’ve also noticed that prices can sometimes differ between public and corporate fares. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello,

We appreciate you for rating us so highly. We're delighted to know that you've found myBiz easy to use for self-booking and that features such as automatic policy compliance, streamlined approvals, and centralized billing have helped make business travel management more organized and efficient.

It's especially rewarding to hear that myBiz is helping reduce the time spent coordinating travel arrangements while providing better visibility into employee travel plans and related expenses. We're also glad that the wide selection of travel options and corporate travel support have contributed positively to your experience.

Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Onkar B.
OB
Onkar B.
Graduate Engineering Trainee
Enterprise (> 1000 emp.)
"Mybiz Makes Life easy and convenient to travel"
5/5
What do you like best about myBiz by MakeMyTrip?

Mybiz helps remove friction by making approvals easier. It makes travel more convenient for everyone because there’s less hesitation, and we don’t have to wait around for approvals. People can approve requests quickly, and we can directly plan our travels based on that. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

When booking flight tickets, we have to wait for approval, and sometimes we end up missing the flight or the most convenient ticket option. This delay is a major blocker and really affects my convenience. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello Onkar,

We appreciate you for rating us so highly. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience.

We’re glad to know that myBiz is helping simplify travel planning and reduce administrative effort for your team.

Thank you for choosing myBiz for your business travel needs!

Rakesh K.
RK
Rakesh K.
VP
Small-Business (50 or fewer emp.)
"Flexible Travel Solutions with Room for Improvement"
5/5
What do you like best about myBiz by MakeMyTrip?

I use myBiz by MakeMyTrip for travel and stay, and it offers better prices and more flexible options. I find it flexible for changing flights or adding features if there's uncertainty about travel. This flexibility is really helpful because we are in sales, and meetings sometimes get postponed, delayed, or canceled. The setup was easy with just the basic stuff. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

The support and connection between MakeMyTrip and airlines or hotels should be made more convenient. During last-minute cancellations or changes, I have to contact both the airline or hotel and MakeMyTrip support. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Rakesh, we appreciate you for rating us so highly. We're glad to know that you value our dedicated customer support, GST input availability, and the ease of bookings — including the flexibility of cancellations up to 2 hours before departure. Your kind words and continued support motivate us to keep enhancing the myBiz experience. Thank you for choosing myBiz for your business travel needs!

Reservation T.
RT
Reservation T.
Event & Hospitality Team - Manager
Mid-Market (51-1000 emp.)
"Smooth Setup, Great Features but Beware of Price Changes"
5/5
What do you like best about myBiz by MakeMyTrip?

I like the free cancellation feature in myBiz by MakeMyTrip. I also appreciate the complimentary one-night stay after completing seven nights of booking, which is a great perk. Additionally, I enjoy the discounts available for myBiz account holders. The initial setup of the platform was very smooth, and overall, these aspects make my experience with myBiz by MakeMyTrip positive. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I don't like the sudden price increase of flight tickets. I recently made a booking, the payment was successful, but the booking got canceled. When I checked the reason, it was because the flight price had increased. Review collected by and hosted on G2.com.

Konark S.
KS
Konark S.
Founder
Information Technology and Services
Mid-Market (51-1000 emp.)
"Game-Changing Pre-Funded Wallet and Helpful MyBiz Assured Hotel Flag"
5/5
What do you like best about myBiz by MakeMyTrip?

The pre-funded wallet functionality- it is a game changer. I also like the mybiz assured hotels flag that helps me choose the right hotels Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

The interface is not as clean as Cleartrip. Sometimes some international flights do not show. In the past I have found support lacking but happy with the support in the last year or so Review collected by and hosted on G2.com.

PS
Prashant S.
Head HR - People Team
Mid-Market (51-1000 emp.)
"Easy, Smooth Transactions with Dedicated Support and Great Value"
4.5/5
What do you like best about myBiz by MakeMyTrip?

Easy, smooth transaction overall. The customer service felt dedicated and responsive, and I appreciated receiving free vouchers with my booking transactions. Pricings are good, UI/UX is user friendly Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Not much to add, but I do think their account management team should connect with us at least once a quarter to gather feedback, share any relevant offers, and discuss reviews or suggestions. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello Prashant,

We appreciate you for rating us so highly. We're delighted to know that you've had a smooth and seamless experience with myBiz. It's great to hear that you value our user-friendly interface, competitive pricing, responsive customer support, and the added benefits of booking rewards.

We're especially pleased that myBiz has helped reduce your dependence on travel agents by enabling employees to book flights and hotels independently through a centralized platform. Knowing that the employee portal has made business travel more accessible, efficient, and convenient for your organization is exactly what we strive to achieve.

Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

MK
MOHAMMAD K.
Mid-Market (51-1000 emp.)
"Effortless Corporate Travel with Unmatched Prices"
3.5/5
What do you like best about myBiz by MakeMyTrip?

I use myBiz by MakeMyTrip for all our company travel bookings, and it's a convenience and breeze for use and practicality. I don't need to check other sites for prices since myBiz is always the lowest price provider, and the service is top-notch. The ease of use makes it a breeze to book tickets without repeatedly entering details, and the review feature helps a lot in checking the details properly. The best part is the zero cancellation option for myBiz users. Also, the initial setup was a breeze. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Everything is perfect for the app just need more discounts and more card offers. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello MOHAMMAD K., thank you for taking the time to share such a thoughtful review. We’re delighted to know that you enjoy the smooth booking experience, ease of setup, and convenience of features like pre-saved traveler details, GST information, and the myBiz wallet. We value your feedback as we continue to enhance our platform to serve you better.

We truly appreciate your trust in myBiz for your business travel needs!

SM
SOUMYADEEP M.
Co-founder, Partner
Small-Business (50 or fewer emp.)
"Flexible Travel Management with Easy Onboarding"
4/5
What do you like best about myBiz by MakeMyTrip?

I really like the flexibility offered by myBiz by MakeMyTrip, especially the cancellation and rescheduling options. Managing company staff and getting approvals for business trips directly from the app and website is convenient. The onboarding process was also very easy, with clear instructions. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Very confusing myBiz+ plan. They should make it more easier to understand for common people. And another issue is that I have tried myBiz for my company as well as a different company but there are significant features and pricing difference for the same myBiz but different companies. So they should give a clear information like which kind of business is eligible for which features and when and how ones features get changed. Review collected by and hosted on G2.com.

Usha M.
UM
Usha M.
Small-Business (50 or fewer emp.)
"User-Friendly with Great Support but Needs Customer Care Improvement"
5/5
What do you like best about myBiz by MakeMyTrip?

I like that myBiz by MakeMyTrip is very easy to use and that their support team is very reliable. The platform provides good options for flights and hotels and offers good discounts too. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Contacting customer care can be improved. A general query cannot be asked unless we have a booking. If I just have a basic query without a booking reference, it should also be attended to. When we call the number, it's automated, and this option is not there. Unless we type the booking reference number, it doesn't go ahead. Review collected by and hosted on G2.com.

Karan M.
KM
Karan M.
Vice president
Mid-Market (51-1000 emp.)
"Easy Booking and Seamless Expense Tracking for Efficient Business Travel"
5/5
What do you like best about myBiz by MakeMyTrip?

Easy booking process, centralized travel management, GST-compliant invoices, and seamless expense tracking make business travel much more efficient. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Booking modifications can be cumbersome, customer support could be faster, and reporting/customization features could be more robust Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hi Karan,

We appreciate you for rating us so highly. We're delighted to know that the easy booking process, centralized travel management, GST-compliant invoices, and seamless expense tracking have helped make your business travel experience more efficient.

It's especially rewarding to hear that myBiz is helping simplify the management of business travel and related expenses through a single platform. By reducing the time spent on bookings, improving visibility into travel spend, and supporting compliance requirements, we aim to make business travel management as effortless as possible for our users.

Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!