Sumeet S.
SS
Sumeet S.
partner
Small-Business (50 or fewer emp.)
"User-Friendly Portal, Needs Better Customer Support"
5/5
What do you like best about myBiz by MakeMyTrip?

I use myBiz by MakeMyTrip for all my travel needs, both business and holidays. I appreciate the quick revert on needs and better pricing at times. The application is user-friendly, which is important to me, and this user-friendliness is consistent across the portal. The initial setup was good, making the transition from other portals like Yatra and EaseMyTrip smooth. I am loyal to it because of its ease of use. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

It's difficult to reach customer care for a solution. There should be a dedicated RM for each account and the concerned RM should connect with the customer. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Sumeet S., we appreciate you for rating us so highly. We are glad that our user-friendly platform has simplified your business trips. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Nimesh T.
NT
Nimesh T.
Director - International Sales
Small-Business (50 or fewer emp.)
"Amazing UI, Clear Pricing, and Reliable Performance with Great Support"
5/5
What do you like best about myBiz by MakeMyTrip?

Ease of use. The UI is simply amazing and easy to use. Prices are always easy to understand including the cancellations or date change. It also has an amazing customer support team if there is something which requires additional help. They are very cooperative and knowledgeable.

Their servers are always best performing and never have faced any lags in searches or during payments. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

The only disadvantage that i see is that there are less Credit Card Promotions or discounts available as against normal MakeMyTrip offers. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello Nimesh,

We appreciate you for rating us so highly. We're delighted to know that you've had a seamless experience with myBiz and that you find the platform easy to use. It's wonderful to hear that the intuitive UI, transparent pricing for cancellations and date changes, and consistently reliable performance have made booking business travel simple and hassle-free.

We're especially pleased that our customer support team has been able to assist you effectively whenever needed, and that features like automatic GST-enabled bookings and easy invoice downloads are helping simplify your accounting process. Delivering a fast, reliable, and efficient business travel experience is exactly what we strive to achieve.

Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Ram B.
RB
Ram B.
CEO
Small-Business (50 or fewer emp.)
"Ease to use and value for money"
4.5/5
What do you like best about myBiz by MakeMyTrip?

My biz by MakeMyTrip is a very useful tool especially for business. Travellers like us who are not only get the best rates but also facilities like GST credit and lower cancellation charges with regards to the flights which are been booked through my biz portal. The ease to use this portal is also very simple and user-friendly Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

What I do not like about my biz is that there is a common login for personal account and my biz account which at times confuses a person and also when in a hurry, personal account is used instead of my biz account, a separate login for both the accounts should be Done . Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Ram B., we appreciate you for rating us so highly. We are glad to know that are assured GST invoices and corporate fares have offered great value to your business travels. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Nitin M.
NM
Nitin M.
Founder & CEO
Small-Business (50 or fewer emp.)
"Best business travel booking portal"
5/5
What do you like best about myBiz by MakeMyTrip?

They list the best business hotels and the prices are always very competitive. Basically you can trust Makemytrip to give you the best possible options that are available. To add to it the booking and cancellation process is probably the best and simplest. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Quite frankly there is nothing much to dislike. The only thing you may book a hotel or flight elsewhere is because some other website had better offers, but makemytrip is still the best. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Nitin, thank you for rating us so highly. We are happy to hear that our extensive hotel inventory and exclusive corporate fares have simplified your business travel bookings. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Verified User in Human Resources
AH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Reliable and Efficient Business Travel Management Solution"
4.5/5
What do you like best about myBiz by MakeMyTrip?

What I like most about myBiz by MakeMyTrip is its ease of use and efficient travel management features. It helps us book flights, hotels, and other travel services in one place while maintaining company travel policies. The platform provides good visibility into travel expenses, simplifies approvals, and offers reliable customer support, making business travel planning faster and more organized. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

One area for improvement is that the approval workflow and reporting features could be more flexible for larger organizations. Occasionally, finding specific booking details or reports takes extra steps. The mobile experience can also be improved to make travel management more convenient while on the go. Overall, these are minor issues and the platform serves our business travel needs well. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello,

We appreciate you for rating us so highly. We're delighted to know that you've found myBiz easy to use and that it has helped simplify your business travel management. It's great to hear that being able to book flights, hotels, and other travel services from a single platform has made travel planning faster and more organized for your team.

We're especially pleased that myBiz is helping centralize bookings, approvals, and expense tracking while improving policy compliance and visibility into travel spend. Knowing that the platform is saving time for both employees and finance teams reinforces our commitment to delivering a seamless business travel experience.

Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Pankaj B.
PB
Pankaj B.
Founder and CEO
Computer Software
Small-Business (50 or fewer emp.)
"Flexible Cancellations and Valuable Business Fares with MMT mybiz"
5/5
What do you like best about myBiz by MakeMyTrip?

Flight cancellation policy, which helps when you need to change plans at the last minute. Special business fares also help, with free meals and seat selection included. Plus, you get a free one-night stay for every 7 nights booked with MMTmybiz. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Limited credit card discounts, and I’m unable to use gift cards. Support for international hotels is also limited, since we have to call an Indian number. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello Pankaj,

We appreciate you for rating us so highly. We're delighted to know that you've found value in the flexible flight cancellation benefits and special business fares available on myBiz. Features that provide added convenience, flexibility, and savings are designed to help make business travel more seamless and rewarding.

It's especially rewarding to hear that myBiz is helping small and growing businesses manage travel more efficiently, particularly when plans change at the last minute. By providing a centralized platform for bookings and travel management, we aim to simplify processes for organizations that may not have dedicated travel resources, enabling them to focus on their core business priorities.

Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

KC
Kalyan Kumar C.
Manager Service Engineering
Small-Business (50 or fewer emp.)
"Smooth, Beginner-Friendly Interface with Helpful Integrations and Caring Support"
4.5/5
What do you like best about myBiz by MakeMyTrip?

It has a smooth interface that can be used even by a beginner. Its integration with other tools is pretty helpful, and it supports 24x7 use without any freezing. The offers we get are really worth the membership we have taken. Customer support is extremely caring, and the use of AI technology is an additional benefit for the customer. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Coordination with the original service provider should be improved. I personally faced issues with travel during the Indigo crisis, and I honestly felt there was a gap in communication. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello Kalyan,

We appreciate you for rating us so highly. We're thrilled to know that you've had a smooth experience with myBiz and found the platform easy to use, even as a beginner. It's wonderful to hear that our integrations, 24x7 platform reliability, valuable offers, and dedicated customer support have contributed positively to your business travel experience. We're also glad that features powered by AI have added further value for you.

It's especially rewarding to know that myBiz is helping simplify business travel by bringing travel bookings, accommodation, and local commuting together on a single platform, making trip planning more convenient and efficient.

Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

sahil p.
SP
sahil p.
Mid-Market (51-1000 emp.)
"Streamlined Corporate Travel, Easy Management"
5/5
What do you like best about myBiz by MakeMyTrip?

I use myBiz by MakeMyTrip for corporate travel, and it's made our business travel management smoother and more organized. The platform is easy to use and helps control travel expenses and simplify approvals for employees. I really like that it brings the entire travel process into one single platform, making booking much easier to manage. It saves a lot of time for both employees and the finance team while also helping with travel costs. Switching to myBiz made our daily life easier since everything is centralized, and it was quicker to onboard employees and start managing bookings and approvals without needing multiple vendors. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Sometimes the approval workflow seems to be slow, and it could have better real-time support during urgent travel changes. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello Sahil,

We appreciate you for rating us so highly. We're delighted to know that myBiz has helped make your corporate travel management smoother, more organized, and easier to manage. It's especially rewarding to hear that the platform's centralized approach has simplified bookings, approvals, and travel expense management for both employees and finance teams.

We're glad that the ease of use, streamlined onboarding, and ability to manage the entire travel process on a single platform have helped save time while providing better control over business travel costs. Delivering a seamless and efficient travel experience is exactly what we strive for.

Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Laabhansh .
L
Laabhansh .
Marketing Manager
Mid-Market (51-1000 emp.)
"Convenient Corporate Booking with Easy Cancellations"
4.5/5
What do you like best about myBiz by MakeMyTrip?

I use myBiz by MakeMyTrip for making corporate bookings like hotels, flights, and buses, and I appreciate the ease of billing and having a central platform to manage all corporate bookings. I also like the easy cancellations and better prices. I really like the free cancellations on flights because there are often last-minute changes and meeting cancellations in the corporate world, so with myBiz, we can relax and change the bookings. The initial setup was very convenient. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I think there could be better offers on corporate cards, especially for AU corporate cards. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello Laabhansh,

We appreciate you for rating us so highly. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience.

We’re glad to know that myBiz is helping you manage corporate bookings with ease, especially with features like centralized billing, easy cancellations, and cost-effective pricing.

We’ve also taken note of your feedback regarding offers on corporate cards and will share it with our team for further improvement.

Thank you for choosing myBiz for your business travel needs!

Satesh K.
SK
Satesh K.
Mid-Market (51-1000 emp.)
"Streamlined Business Travel with Easy Expense Management"
4.5/5
What do you like best about myBiz by MakeMyTrip?

I like myBiz by MakeMyTrip for its lower fees, and the prices for both flights and hotels are quite reasonable. I appreciate the ease of booking hotels through MakeMyTrip Assured Hotels without any hassle. It's great for businesses because it allows us to manage all our expenses and bookings in one portal, which includes managing flights and hotels for various employees. I find it very convenient that we can download invoices and raise claims directly from the platform. The easy cancellation policies are a big plus for us as well. The initial setup was straightforward, without any hustle, and took only a few minutes. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Good deals we should get a better deals and credit card paying option also if we get that's, very helpful. Card option as we get in a MakeMyTrip only, not in this. Then we'll be grateful. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello Satesh,

We appreciate you for rating us so highly. We're delighted to know that you've found value in our competitive pricing, easy hotel bookings, and seamless travel management experience. It's especially great to hear that features such as invoice downloads, claim management, and easy cancellation options are helping simplify business travel for your organization.

We're also pleased that myBiz enables you to manage flights, hotels, expenses, and employee travel bookings through a single platform. Knowing that the onboarding process was quick and hassle-free further reinforces our commitment to making business travel management as simple and efficient as possible.

Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!