Vishal D.
VD
Vishal D.
Commercial Head
Mid-Market (51-1000 emp.)
"Easy setup with potential utility"
4.5/5
What do you like best about myBiz by MakeMyTrip?

I really like the feature of booking on the beach without any cancellation with myBiz by MakeMyTrip, it has reduced our costing. Payment is done easily and the rates we get are better. The setup process was also very simple and it was set up very easily. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Many times, after booking a ticket, there are problems with cancellation or changing the date. One issue is that after having a boarding pass sheet, cancellation is not possible, and another issue is when you try to modify the ticket again after modifying it once, the portal says to talk to customer care. Only after talking to customer care can the modification be done; direct modification is not possible. Review collected by and hosted on G2.com.

Ravindra N.
RN
Ravindra N.
SDET - 2
Oil & Energy
Enterprise (> 1000 emp.)
"Centralized Corporate Travel Made Easy with myBiz by MakeMyTrip"
4.5/5
What do you like best about myBiz by MakeMyTrip?

What I like most about myBiz by MakeMyTrip is its centralized corporate travel management and simplified booking process. It makes it easy to manage business travel while ensuring compliance with company travel policies. Simple booking process for flights, hotels, and cabs. Centralized dashboard to manage all business travel in one place. Built-in approval workflows that streamline travel requests. Easy access to invoices and travel expense records. Real-time booking updates and itinerary management. The most valuable feature is the policy-based booking workflow. Employees can book travel within company guidelines, while managers can review and approve requests quickly, reducing manual coordination and delays. The biggest benefit is improved efficiency. It simplifies business travel planning, keeps bookings organized, and provides better visibility into travel expenses, making it easier for both employees and administrators to manage corporate travel. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

While myBiz by MakeMyTrip is a convenient platform for managing business travel, there are a few areas where I think it could be improved. The user interface could be more intuitive, especially when managing complex itineraries. Search filters for flights and hotels could offer more flexibility. Customer support response times for urgent booking changes could be faster. Real-time updates for cancellations or schedule changes could be more consistent. More customization options for travel policies and reporting would benefit larger organizations. The biggest challenge is handling last-minute travel changes. While the platform covers most booking needs well, modifying or rescheduling bookings during urgent situations can sometimes take more time than expected. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello Ravindra,

We appreciate you for rating us so highly. We're delighted to know that you've found myBiz valuable for simplifying corporate travel management through its centralized platform and streamlined booking experience. It's great to hear that features such as policy-based bookings, approval workflows, real-time itinerary management, and easy access to invoices are helping make business travel more organized and efficient.

We're especially pleased that myBiz is helping reduce manual coordination by bringing bookings, approvals, expense tracking, and travel records together in one place. Knowing that the platform is saving time, improving policy compliance, and providing greater visibility into travel expenses for both employees and administrators is exactly what we strive to achieve.

Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Anirudh K.
AK
Anirudh K.
Accountant
Small-Business (50 or fewer emp.)
"Streamlined Travel Bookings & Expense Tracking for my company"
4.5/5
What do you like best about myBiz by MakeMyTrip?

I appreciate that myBiz by MakeMyTrip simplifies the booking process in one place and has all the details available. The platform also offers great features like invoice management, authorized travel bookings by employees, and rule setting, which are valuable to me. It's a great self-serve platform that allows even lower-level employees to book travel and logistics, making it easier to set organizational limits. I also found the initial setup fairly easy as I could just sign up, answer a few questions, upload organizational data, and be ready to go without needing to get onboarded by an agent. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

The central dashboard for visibility across colleagues' bookings does not work great. All the trips booked by individual colleagues only show up on their account and not from the central admin's account. It's quite cumbersome. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Anirudh, thank you so much for your wonderful review! We're thrilled to hear that you find myBiz hassle-free and tailored to your corporate travel needs. It's great to know that the centralized access to GST invoices and the dashboard for tracking travel expenses have been helpful to you—especially during tax season. Your feedback truly encourages us to keep enhancing our platform. Thank you for choosing myBiz for your business travel management!

Akshat G.
AG
Akshat G.
Founder
Small-Business (50 or fewer emp.)
"Fast, Transparent, and Convenient for Business Travel"
5/5
What do you like best about myBiz by MakeMyTrip?

I use myBiz by MakeMyTrip for flights and hotel bookings, and I appreciate its speed as it's one of the fastest platforms I've used. It's quite straightforward, without any hidden fees, and shows the right fare. Most of the time, it's cheaper, which is great. The business invoicing feature is incredibly convenient since I don't need to re-enter my business GST details every time; they're saved and ready to go. Additionally, it offers some really good discounts and deals occasionally. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Well, I think sometimes I don't see some flights that are actually listed on the main MakeMyTrip app. Sometimes, there are not many flights listed, especially the ones that I want. So maybe if they can increase their listing of flights, that would be nice. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Akshat, we appreciate you for rating us so highly. We are delighted to hear that our corporate fares and ease of implementation have helped you seamlessly organise your business bookings. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

PR
Prakash R.
Admin
Small-Business (50 or fewer emp.)
"Reliable Solution for Managing Business Travel"
4/5
What do you like best about myBiz by MakeMyTrip?

What I like most about myBiz is how it simplifies business travel management. The platform makes it easy to compare and book flights and hotels in one place, while keeping travel policies and approvals organized. It saves time for both travelers and administrators, and the booking process is generally straightforward. I also appreciate having access to support when changes or travel-related issues arise. Overall, it helps make business travel more efficient and easier to manage. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

One area that could be improved is the support experience when there are last-minute travel changes or unexpected issues. While support is generally helpful, response times can sometimes be longer than expected when urgent assistance is needed. I would also like to see more flexibility in modifying bookings and a clearer view of available alternatives during travel disruptions. These improvements would make managing business travel even smoother, especially for frequent travelers. Review collected by and hosted on G2.com.

Response from Aishwarya Dayal of myBiz by MakeMyTrip

Hello Prakash,

We appreciate you for rating us so highly. We're delighted to know that myBiz has helped simplify your business travel management by bringing flight and hotel bookings, travel policies, and approvals together on a single platform.

It's especially rewarding to hear that myBiz is helping reduce administrative effort, improve visibility into bookings, and streamline policy compliance across your organization. We're also pleased that the platform has made travel management more efficient for both travellers and administrators, enabling a smoother and more organized experience overall.

Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. Thank you for choosing myBiz for your business travel needs!

Alok M.
AM
Alok M.
Senior Accounts executive
Small-Business (50 or fewer emp.)
"myBiz by MakeMyTrip: Effortless All-in-One Business Travel with GST-Compliant Invoices"
4.5/5
What do you like best about myBiz by MakeMyTrip?

I like best about myBiz by MakeMyTrip is its ease of use and the convenience of managing all business travel in one place. The platform simplifies flight and hotel bookings, provides GST-compliant invoices, streamlines approvals and expense management, and offers competitive corporate fares, making business travel more efficient and cost-effective. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Customer support can be slow at times, booking modifications could be more seamless, and the interface for managing corporate bookings can be improved. Review collected by and hosted on G2.com.

IE
Irshad E.
Proprietor
Small-Business (50 or fewer emp.)
"Effortless Business Travel with Exclusive Deals"
4.5/5
What do you like best about myBiz by MakeMyTrip?

I use myBiz by MakeMyTrip for business travel as it's easy to use and offers special fares and offers for myself and my staff. It's convenient to have all deals in one place with no hidden fees, and I can add staff names and details in advance to make quick bookings. I like the special offers for hotels and flights, and the exclusive corporate discounts are cheaper and not available elsewhere in the market. After using myBiz, we don't need to explore other OTAs for economical and good deals, as we found myBiz offers better deals and prices, making it a one-stop solution for travel and stays. The initial setup was easy because the contact person explained and trained us well. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Offerings on credit cards and other offers compared to normal MakeMyTrip are missing. That needs to be improved and also the convenience charges need to be removed. When booking, in the promocode section, we can't avail any credit card discounts which is there on normal MakeMyTrip booking. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Irshad, thank you for your fantastic review! We're thrilled to hear that you find myBiz to be the best platform for business owners. Your feedback truly inspires us to continue providing better deals and services for small businesses. Thanks for choosing myBiz for your business travel needs!

NAKSHATRA FEEDS I.
NI
NAKSHATRA FEEDS I.
Mid-Market (51-1000 emp.)
"Cost-Effective Travel Booking, But Needs More Offers"
3/5
What do you like best about myBiz by MakeMyTrip?

I use myBiz by MakeMyTrip for business trips. The price is good compared to other platforms, and the cost is more effective. They provide free seats and lunch on the tickets. This helps companies reduce travel cost, and if it works out we can book more tickets from myBiz. The initial setup was fine. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I'm not getting many offers, and I think myBiz by MakeMyTrip must introduce offers like free seats and lunch on tickets, because only then will customer retention be better. I'd also like the app interface to be simpler and more friendly. Sometimes we get confused while booking tickets. Another thing is that myBiz doesn't give any commission or cash back, so sometimes we opt for Cleartrip since they give a commission for each booking. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Flexible Booking Platform with Room for Growth"
3.5/5
What do you like best about myBiz by MakeMyTrip?

I think myBiz by MakeMyTrip is really flexible and it gives choice to professionals like us who are operating small SME companies. It helps us manage our bookings without incurring high costs and allows us to rationalize expenses. The platform provides flexibility which is crucial for us since we are mostly last-minute travelers. It's great to have the right cost and flexibility when needed the most. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I think if the services can also involve hotel bookings and cab bookings at the right price and flexibility, it will be helpful. It is present at this point of time, but it's a very vanilla product, not customized to SME, smaller business requirements. Compressing cancellation charges to shorter window frames of twelve hours or six hours would be helpful, especially in the airline segment. Our travel plans keep changing often, so offering greater flexibility, maybe with a bit of a price, is helpful. multiple people or admin access through the interface needs to be more easy Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Dear user, we appreciate you for rating us so highly. Your kind words and support constantly motivate us to improve our services for an enhanced customer experience. We are thrilled to hear that you find myBiz super convenient and helpful for managing your corporate travel and hotel bookings without a travel desk.

Thank you for choosing myBiz for your business travel needs!

RS
Rakhi S.
Mid-Market (51-1000 emp.)
"Flexible Booking Options, Needs Improvement in Modifications"
3.5/5
What do you like best about myBiz by MakeMyTrip?

I like that I get offers from myBiz by MakeMyTrip and believe I will get more offers in the future. I also like to book fast in this app and find that I can get booking done easily. There are more options to select the hotel, and I find the searching option useful. The initial setup of myBiz by MakeMyTrip is simple and easy. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I didn't get much help from MakeMyTrip. If I have a concern about hotel date changes after booking or want to modify my booking, no help is provided. Many times, the booking is done, but if there's a need to modify or change the booking, I feel I should get more flexibility. I request that there be an option in case a booking needs to be changed or modified in the future. Review collected by and hosted on G2.com.