Verified User in Health, Wellness and Fitness
CH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Everything needed in one place"
5/5
What do you like best about My PT Hub?

easy to create training and nutrition plans and record customer progress. videos are easily added to each excercise which is great. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Not found anything to dislike as of yet. Have been using for 1 month so far. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub
Edit edit

Nothing you dislike? That is what we love to see. Having everything in one place for both the trainer and client is exactly what we are wanting.

We have something amazing coming very soon, so keep your eyes peeled 😊

J Diego B.
JB
J Diego B.
Postdoctoral Researcher
Small-Business (50 or fewer emp.)
"After many options MyPTHub was my best choice"
5/5
What do you like best about My PT Hub?

The platform is just amazing. The amount of information is huge and can fit any type of goal. With MyPTHub I can attend many clients around the world and provide the best program Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

The nutrition could have an option to insert different options for the client. I wish I could add 5-10 different options per meal and the client would pick one. Also, we could separate the categories (salads, protein, carbs, etc...) Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub
Edit edit

Providing your clients around the world programs is once of the many reasons mypthub was created, to be able to manage your clients wherever you or your clients are!

Great to hear everything is going great for you, Diego.

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help.

Ranique M.
RM
Ranique M.
Small-Business (50 or fewer emp.)
"Best App"
5/5
What do you like best about My PT Hub?

I like the sleek look and the ease of branding the app to fit your needs.

I also like the way you can create a scheduler and talk to your clients inside the chat. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

The only thing that I dislike about my PThub would be not having a drag and drop feature in the scheduler. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub
Edit edit

The best app?! I love to hear that! I can assure you it will only get better...

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Excellent Database"
5/5
What do you like best about My PT Hub?

The overall layout of this app is easy to use and easy to understand for clients. The database is vast with various exercises included. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

I only wish that the client could only view the program assigned to them, not all of the workouts. Gets a tad confusing for them when they enter the workout tab. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub
Edit edit

You can have assign one program to the client, then have it automatically go onto the next program, so they only see one at a time which may be a great way of doing it 😊

If you need any help with this, pop an email to support@mypthub.net and we can give you a few different options.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"An easy sell"
5/5
What do you like best about My PT Hub?

How easy it was to figure out and get started with absolutely no direction. Other than searching for "Apps to manage online PT clients" I hadn't previously interacted with a platform like this one. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

There are some features that I would like more customized into the style of my own personal workflow.

I haven't even remotely used this app to it's full potential yet. More data storage on the client's nutrition log. Let them be able to go back and edit past logs in some kind of user friendly calendar format. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub
Edit edit

Thank you for your review!

We love that you have found it easy to figure out and navigate, we want to make this as easy for both trainers and clients to use as possible.

If there is anything we can ever help you with, do get in touch with our brilliant support team.

BJ
Beth J.
Small-Business (50 or fewer emp.)
"Love it!"
5/5
What do you like best about My PT Hub?

I love how easy it is to use, it’s a game changer for me! Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

The only downside is that I sometimes get frozen a little bit. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub
Edit edit

We love that it is easy to use for you, Beth!

If you're ever having any issues or need any help pop an email to support@mypthub.net and we will be more than happy to help.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Beautiful but buggy"
2/5
What do you like best about My PT Hub?

Nice interface. Nice graphics. Competitive price. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

It has a lot of annoying bugs. Duplicate exercises makes it very difficult to track history of a given exercise - it has been like this since I started using this app, 3+ years ago. I haven’t still managed to use the program feature properly - buggy tracking of activities. Insufficient Suport documentation - a lot of it referes to the old versions of the software. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub
Edit edit

I am very sorry to hear you had some issues with the software, I hope now using the new mypthub it will run seamlessly for you!

If you're ever having any issues or need any help pop an email to support@mypthub.net and we will be more than happy to help.

Philip R.
PR
Philip R.
Small-Business (50 or fewer emp.)
"Probably the best customer service I have ever received. Extremely helpful team, cannot fault it."
5/5
What do you like best about My PT Hub?

The platform is very easy to get used to so you can get up and running quickly Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

The nutrition templates are lacking in my opinion, there is just 1 day of each nutrition plan, a week would be great! Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub
Edit edit

It is amazing to hear our team has helped you and they will continue to do so whenever you need it!

Nutrition is done on a day by day basis, however, you can always assign more than one plan to your client or even put them in a program 😊

Adriana T.
AT
Adriana T.
Small-Business (50 or fewer emp.)
"All-Inclusive"
4.5/5
What do you like best about My PT Hub?

Can send both nutrition and training; most apps only offer one of each. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Can't modify client programs in real time, after they've already been assigned. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub
Edit edit

All-inclusive is exactly what we want for trainers!

If you go into a clients profile, you can edit the client's program for them 😊

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help.

Jay K.
JK
Jay K.
Online Personal Trainer
Small-Business (50 or fewer emp.)
"So far so good. The browser use is wonderful and the app is catching up."
4/5
What do you like best about My PT Hub?

Ease of transfer for programs to clients Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

the app tends to crash. I prefer the web browser. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub
Edit edit

Thanks for the review, Jay!

If you're ever having any issues or need any help pop an email to support@mypthub.net and we will be more than happy to help.