Zé Mario P.
ZP
Zé Mario P.
Small-Business (50 or fewer emp.)
"Bruce was very helpful on setting my plan. Thank you!"
5/5
What do you like best about My PT Hub?

Many options to personalise the client's experience. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Sometimes can take time to learn all the functionalities but it is okay. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

Great to hear Bruce was such a good help for you and your business through mypthub! Our support team will always be here to help you 😊

Created New F.
CF
Created New F.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Review"
4/5
What do you like best about My PT Hub?

The amount of tools my client can use for success Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

The data automatically erases sometimes. Review collected by and hosted on G2.com.

Karina L.
KL
Karina L.
Personal Trainer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Amazing software!"
5/5
What do you like best about My PT Hub?

I have used Trainerize before and found it super expensive and it had less options than MyPtHub. On MyPtHub it is super easy to track client's progress, easy to upload custom exercises with your own video demonstration. Love that all nutritional values of food already added to the database. They also have a lot of exercises to choose from and customise them according to your taste and suitability. Also, clients can easily upload their progress photos and measurements. I am so so happy I have found this software! Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

I would like to have an option to save the workout as a PDF file with the pictures next to each exercise. When I upload a custom exercise, it does not show the front picture of the exercise and it makes it hard for me to see the exercise without reading it. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

Amazing review! Thank you for taking the time to write a review, Karina 😊

I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them.


https://www.mypthub.net/getting-started/

If you ever want to raise anything which you think would improve mypthub, please pop an email to support@mypthub.net and we will be more than happy to help.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Best Personal Training Software"
5/5
What do you like best about My PT Hub?

I love how everything from exercises to Packages can be customized to fit the demands of niche Online Lacrosse Personal Training. UI is great. Custom app is awesome and parent-friendly. I like how the CRM (emails to clients) are automatic, simple and branded. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

I'm having trouble previewing from a client's view. I'm used to wix where there's a big preview mode. I still cannot see if the client has an aggregated timer for the entire workout or has to keep pushing start for each exercise in the workout. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

Thank you so much for your review! It is much appreciated and we are love how you love everything 😊

If you're ever having any issues or need any help pop an email to support@mypthub.net and we will be more than happy to help.

Britany D.
BD
Britany D.
Small-Business (50 or fewer emp.)
"Incredible App!"
5/5
What do you like best about My PT Hub?

I am in love with this app! It is making my Personal Training and Health coaching business so easy to run all while looking so professional. I love that all the information about my clients are in one spot and it makes organising my life and business so easy!

I honestly couldn't recommend this app more!!

Best! Best! Best!! Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

In the beginning I found it a little hard to navigate but since I figured that out (I recommend playing with the fake account and even creating a playing with your own account before importing new clients) it has been pretty easy since. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

This is so great to hear, Britany! 😊

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great Software for PT Professionals"
5/5
What do you like best about My PT Hub?

I like that everything I need to provide services is all in one place. Customer service is easily accessible, and they provide several learning opportunities to support and scale your business. This is also an affordable solution for a small business owner. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

At this time there are no dislikes. I would love to have a place to share workout music playlists. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

Thank you for taking the time to write a review, it is much appreciated.

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Online training must have!"
4/5
What do you like best about My PT Hub?

That i can offer workouts and nutritional guidance around the world. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Nutritional log is little annoying. Glitches and clients complaining about it. Review collected by and hosted on G2.com.

Jesse E.
JE
Jesse E.
HIV Research Coordinator
Small-Business (50 or fewer emp.)
"Easy to use"
5/5
What do you like best about My PT Hub?

I love the look of everything and the simplicity of building workouts and delivering them to clients. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

I would like to be able to offer gender-free titles and plans to clients and there are not yet many gender representations outside of the binary. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

It is great to hear it is easy for you to use!

You can completely make gender-free plans, the ones we have created are just templates which we have created, but you can edit these plans and rename them, we have hundreds of them in the 'Marketplace'.

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

Verified User in Warehousing
AW
Verified User in Warehousing
Mid-Market (51-1000 emp.)
"My PT Hub is a good tool for online Personal Training"
3.5/5
What do you like best about My PT Hub?

Videos and adding own exercises. Ease of sign up. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Search tool: muscle groups or exercises. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great Platform Could use minor enhancements but incredibly helpful!"
5/5
What do you like best about My PT Hub?

Pros

- 30 Free trial! Very useful before choosing a platform

- Lots of help and immediate responses from support during free trial

- Option to create Custom exercises and videos

- Downloadable app for user convenience

- Each member gets their own profile

- Ability to assign meal plans and workouts to members

- Chats in app with members Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

A few cons that can be enhanced in a product update along the line include

- Allowing the user to create an exercise library that allows me to organize exercises into categories

- Create a homemade recipe in the nutrition section (maybe you can I just haven't figured it out yet)

- When creating the exercise description I put bullet points so it is easy on the eyes for members however when you go to member view it mushes up into one big paragraph. It would be nice if how i write it in the description is exactly how it shows up in the user view because I like to be thorough Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

Thank you for taking the time to write an in-depth review on mypthub, it is much appreciated!

If you ever have any idea that you think would improve the software need any help pop an email to support@mypthub.net and we will be more than happy to help.

I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them 😊


https://www.mypthub.net/getting-started/