Edit

UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

11/23/2020

"Needs much improvement!!!!"

0/5

What do you like best about My PT Hub?

It has workout programs created already that you can pick from Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

The customer met service is horrible! You have to out in a request to talk to someone live and there is no way to directly delete or downgrade your account you have to put in a request for that as well. I was being charged 30 dollars a month for the subscription and without any notification, it started charging me 50 a month. Review collected by and hosted on G2.com.

AP

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

11/19/2020

"Been using My PT Hub for close to 2 years now. The customer support is very responsive and helpful."

4.5/5

What do you like best about My PT Hub?

How easy it has become to load in my own exercises into the app and that I can directly see what my clients are doing nutrition wise without having to wait for them to send me their food logs Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Discrepancies between mobile and pc versions Review collected by and hosted on G2.com.

Recommendations to others considering My PT Hub:

There are a ton of possibilities to really make this app your own with branding and content. They have done a fantastic job in being able to brand it as your own Review collected by and hosted on G2.com.

What problems is My PT Hub solving and how is that benefiting you?

Booking my clients appointments in app sends an automatic reminder email this has been great. Review collected by and hosted on G2.com.

AV

albert v.

Small-Business (50 or fewer emp.)

11/24/2020

"Ok so far"

2.5/5

What do you like best about My PT Hub?

My PtHub is Helpful because of the amount of content it has. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

It freezes constantly and the features are not tailored for the US. The timezone does not work properly so the clients' login is confusing and frustrating. Review collected by and hosted on G2.com.

MI

Maile I.

Certified Strength and Conditioning Specialist

Small-Business (50 or fewer emp.)

11/11/2020

"It has set me apart from other trainers for 4 years!"

5/5

What do you like best about My PT Hub?

It is very user friendly inside of the workout. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Ability to navigate my uploaded videos in the same way as the provided videos. Review collected by and hosted on G2.com.

Recommendations to others considering My PT Hub:

I was looking for a platform that had no charge per user. I was able to manage a small fitness center, and give all members a membership to my app with beginners workouts. They can upgrade to training with me and getting personalized workouts. This was an awesome way to set me apart from other gym managers and trainers. Review collected by and hosted on G2.com.

What problems is My PT Hub solving and how is that benefiting you?

It has really helped all of my clients stay going during the pandemic. Review collected by and hosted on G2.com.

EC

Eric C.

CEO, Founder

Small-Business (50 or fewer emp.)

11/19/2020

"Great product. Continually Evolving."

4.5/5

What do you like best about My PT Hub?

This platform has frequently updated itself to provide a better experience. Very intuitive to use also. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

The exercise library is full is repeats which can make searching a bit annoying. Review collected by and hosted on G2.com.

JY

Joseph Y.

Small-Business (50 or fewer emp.)

12/10/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Best app I've worked with for training my clients online"

5/5

What do you like best about My PT Hub?

The ease of use and the ability to add videos to the app. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

I have had issues with information carrying over from the old to the updated one. Review collected by and hosted on G2.com.

PF

Patrick A F.

Small-Business (50 or fewer emp.)

11/19/2020

"Best personal training software"

4/5

What do you like best about My PT Hub?

Functionality He is very user-friendly and has advanced features Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Calendar could be better. Also there should be a way for people to share to social media immediately Review collected by and hosted on G2.com.

RS

Rick S.

Owner (Studio)/Personal Trainer

2/8/2021

"Owner/Operator of EVOLVEEXERCISE since 1993"

4/5

What do you like best about My PT Hub?

I like the client workout feature. I love that they can's substitute exercises, track progress and communicate with me. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

I would like to see more financial/bookkeeping feature linked to the schedule. Review collected by and hosted on G2.com.

KT

Kevin T.

Small-Business (50 or fewer emp.)

9/6/2020

"Back-end and user-friendly design for quick and simplified business"

4/5

What do you like best about My PT Hub?

It's extremely user/client-friendly; even without me walking clients through the whole process of logging workouts, they all seem to figure it out very quickly. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

You can't add custom exercises via the app (Android). Review collected by and hosted on G2.com.

Recommendations to others considering My PT Hub:

This is best for generalized personal training; probably not the best program to use for powerlifting/oly liftiing. Review collected by and hosted on G2.com.

What problems is My PT Hub solving and how is that benefiting you?

I like being able to setup a generalized workout program to sell en mass. Also being able to save a workout program and assign to clients after the fact is a great plus. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

edit

Thank you for your review, Kevin!

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

11/20/2020

"Awesome App with Great Features"

5/5

What do you like best about My PT Hub?

The ease of use and the number of features. The previous version and other products are clunky, but PT Hub is perfect for our training business. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

The workout tracker could be improved. Seems to have some bugs that kick users out on the workout tracking. Review collected by and hosted on G2.com.