Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"MY PT HUB REVIEW"
2/5
What do you like best about My PT Hub?

the things i like best about my PT hub is I can customize the programs to my clients. I like that I can do personalized workouts and nutrition plans for my clients in order for them to see the results I am wanting them to see. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

always problems with the website app, they take forever to solve the issue and they are always blaming it on some other issue and never taking ownership.

there is always something that needs to be fixed, its very frustrating when you are paying a monthly fee and something is always messed up. need to get there shit together! Review collected by and hosted on G2.com.

Hikari Aviva M.
HM
Hikari Aviva M.
Small-Business (50 or fewer emp.)
"Awesome app!"
5/5
What do you like best about My PT Hub?

I love how nice it looks and simple it is for my customers to use! I love that I can customize everything, I also looovvvvee the grocery list, and the programs!! Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

The only thing that is annoying is transferring a customized exercise to someone's plan, I have to type the whole directions each time. It does not save the custom exercise. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

Thank you for your review! It is great to see you love so many features, keep your eyes peeled, we may have so more coming 😎

I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them!


https://www.mypthub.net/getting-started/

Jennifer K.
JK
Jennifer K.
Marketing Consultant
Small-Business (50 or fewer emp.)
"Using for 3 Years & Love its Simplicity"
5/5
What do you like best about My PT Hub?

It's easy to use and it's easy to explain to clients how to use... as a trainer the functionality is unsurpassed and I've used them all. This is why I've found loyalty to MyPtHub. Once you find one that really works, you stick with it! Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

For me, I guess the customer support could be a bit quicker. Review collected by and hosted on G2.com.

Destiny S.
DS
Destiny S.
Small-Business (50 or fewer emp.)
"Amazing!"
5/5
What do you like best about My PT Hub?

I love the format and how easy it is to create workouts. I can create workouts fast and assign it to clients in a very well organized manner. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

I wish you could view workouts from the programs section instead of having to go back to search individually. It would be great if we could do everything we needed in the programs section. Review collected by and hosted on G2.com.

Richard S.
RS
Richard S.
Small-Business (50 or fewer emp.)
"My PT Hub is the most complete software for personal trainers."
4.5/5
What do you like best about My PT Hub?

I love that MPTH works equally well for both remote and in person training. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

I wish my logo could be more of a presence and that the nutrition would make it easier to label and store recipes like how you can store custom exercises. Review collected by and hosted on G2.com.

DE
David E.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Amazing Platform"
5/5
What do you like best about My PT Hub?

Plenty of features, the videos are excellent and easy for clients to use if you don't have the time to record your own. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Advancing the search engine to make it easier to find exercises that are called slightly different names by region/ country. Review collected by and hosted on G2.com.

Max T.
MT
Max T.
Instructor
Small-Business (50 or fewer emp.)
"Online coaching done right"
5/5
What do you like best about My PT Hub?

My PT Hub combines all aspects of the world of online coaching into one easy to manage platform to help deliver an attractive, user friendly yet professional service. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

A few more customisation options to create a more unique layout to the web page/app Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

Thank you for your review, Max, it is much appreciated!

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

Sean B.
SB
Sean B.
Small-Business (50 or fewer emp.)
"The app has been fantastic"
4.5/5
What do you like best about My PT Hub?

I love all the services the app has from being able to chat to my clients directly through the built in chat and the ability assign clients to workouts and programmes, as well as receive feedback from the comment section of workouts. Makes my life and my clients lives a lot easier! Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

If a client backs out of the app while doing a workout they lose all the input, however this is a minor hiccup in what is mostly a brilliant app for PTs and cleints Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

Thank you so much for your review, Sean, great to hear that you love mypthub ad we love having you use the software for your business!

We have a lot more to come, so keep your eyes peeled...

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Good app for clients, needs some minor improvements"
3.5/5
What do you like best about My PT Hub?

I love how easy it is to keep track of client sessions and create individualized workouts. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

The scheduling portion needs some work as it glitches sometimes (ie will change the time of the session or will keep a cancelled session on the calendar) and isn’t as user friendly when you need to reschedule sessions (you usually have to start from scratch) Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"One of the simplest yet complex software I have tried"
4.5/5
What do you like best about My PT Hub?

The availability of different exercises with videos and a breakdown with proper form. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Just having to switch back to the new update when I log in. Review collected by and hosted on G2.com.