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Chidiebere C.

Small-Business (50 or fewer emp.)

2/21/2020

"My PT hub is great!"

4/5

What do you like best about My PT Hub?

I love the automated trainig programs. Verstility , looks , Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

It is pretty laggy , buggy at times. expecailly when creating new pakages. Sometimes it loads forever and i have to refresh the page.

long wait times for help is also another thing. I want quik response times in the chat box Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

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Thank you for your review, great to hear you think mypthub is great!

You can get our support team on live chat, which you will get an instant response which can be found on our website. If you are ever having any issues, please do pop an email to support@mypthub.net and we will get these sorted for you ASAP.

JS

Jana S.

Marketing Executive

Small-Business (50 or fewer emp.)

5/12/2020

"I already recommended this platform to a few people."

5/5

What do you like best about My PT Hub?

I have tried 2 different platforms and compared it to other platforms and this one has the best price-quality. I also love the fact that they reply super quickly to questions and they are always ready to help. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

There are still a few bugs and short comings but they are always open to feedback Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

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It is great to hear that our support team has been helpful with you, we do everything we can to help our trainers! As always if you ever have any issues or need any help pop an email to support@mypthub.net and we will be more than happy to help.

MM

Manuel Vallarta M.

Small-Business (50 or fewer emp.)

4/28/2020

"Just Perfect"

5/5

What do you like best about My PT Hub?

the delivery to the client, it gives me sufficent information to help achieve my clients goals Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

not all video/ exercises (try adding all NASM) Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

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'Perfect' is the word we love to see! We have more coming soon, Manuel, so keep your eyes peeled 😊

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help.

MB

Mileyna B.

Small-Business (50 or fewer emp.)

5/22/2020

"So far so good confusing at times"

4/5

What do you like best about My PT Hub?

Everything in one spot

Easy to use nutrition plans Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Confusing doing simple things like changing your email and printing meal plans Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

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That is exactly what we want for both trainers and clients, everything in one place!

I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them 😊

https://www.mypthub.net/getting-started/

NR

Nicki R.

Small-Business (50 or fewer emp.)

5/28/2020

"Great app for my personal training and nutrition coaching clients"

5/5

What do you like best about My PT Hub?

Very user friendly. I can set a fitness and nutrition programme quickly. Lots of programmes already available. The PT Hub team are really friendly and answer any queries quickly. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

It would be useful to be able to see a week's nutrition for one client at a glance. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

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Great to hear our team have helping you out and will continue to do so!

If there is anything you ever could improve the mypthub software, please do raise it with our team and we can speak to the development team about looking to add this to the software 😊

DS

Dre S.

Enterprise (> 1000 emp.)

7/12/2020

"Great Tool to improve your services"

5/5

What do you like best about My PT Hub?

All functions of the app, the nutrition option is a added bonus. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Still new to the app so will feedback at a later date. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

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Thank you for your review, it is much appreciated!

I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them!

 https://www.mypthub.net/getting-started/

NB

Nina B.

Small-Business (50 or fewer emp.)

5/3/2020

"My PT Hub"

5/5

What do you like best about My PT Hub?

I love that I can assign workouts and nutrition plans to multiple clients and have instant chat. I also love that their are people on hand to answer questions that you may have about the software. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Currently nothing - I find that the app has everything that I need Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

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It is great there is nothing you dislike about the software, Nina!

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

6/8/2020

"So far so good!"

3.5/5

What do you like best about My PT Hub?

Keeps everything together. Very nice layout. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Needs to be more condensed. Feels like everything is a bit all over the place. Could be a lot easier to use. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

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So far so good is what we like to hear!

I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them 😊

https://www.mypthub.net/getting-started/

AP

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

6/9/2020

"Amazing software for trainers and coaches to keep their clients on track!"

5/5

What do you like best about My PT Hub?

The workout creation part, the chat and the check-in aspects Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

I would Like the nutrition to be a bit more user friendly and for the calendar to be able to put in workouts at different times Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

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Thank you for your review, it is much appreciated!

If there is anything we can ever do to help you, whether that be navigating around the platform or just advice, please do get in touch with our amazing support team within your account 😃

UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

4/20/2020

"I always come back to MyPTHub"

5/5

What do you like best about My PT Hub?

Having used MyPTHub several years ago, leaving the industry and now back in it again - there is nothing compared to what MyPTHub bring to the table in terms of automation, management and ease of access. Highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

I dislike that I didn't find MyPTHub earlier in my career Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

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Great to hear you come back to mypthub! We will keep on improving the software along with some features we have coming very very soon 😊

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help.