Sometime, it helps and saves time if any question is asked by the customer. This is obviously an innovative feature and it's exciting. The software is very straightforward and easy to use. Review collected by and hosted on G2.com.

Lack of option to improve answer over time with negative feedback Review collected by and hosted on G2.com.

The support it does to improve customer and employee relationship is very very excellent.

It is very user friendly and allows me and my team to search for info across multiple docs. Review collected by and hosted on G2.com.

It can be a little bit tricky to set it up from backend

It can improve more be more informative in coming future. Review collected by and hosted on G2.com.

It has very easy to understand features and they customize exactly as per our requirement! They also use GPT tool which is a boon for customer service! Review collected by and hosted on G2.com.

Few aspects were little difficult to comprehend, but since it is ever evolving, have full confidence it will be resolved! Review collected by and hosted on G2.com.