MyAskAI has proven to be a valuable addition to our support tools. The copilot extension allows us to access the service from anywhere, rather than being restricted to just one site. It has significantly helped lighten the workload for our agents. Review collected by and hosted on G2.com.

Getting started was a bit challenging at first. Review collected by and hosted on G2.com.

1. Time efficiency, AI reduces agent workload.

2. AI quality - good responses, ToV.

3. Great dashboard to manage your AI.

4. Lovely and fast communication from tool creators. Review collected by and hosted on G2.com.

1. Would love to have more options to train AI responses to be even more accurate.

2. Created snippets sometimes conflicts with other information. Review collected by and hosted on G2.com.

This is the best Artificial intelligence customer support generating software. It is easy to use and implementation is also very easy. The premium features are worth the price. Also there is ease of integration with the Customer Support. Review collected by and hosted on G2.com.

There are not many things that I dislike about it but one of them is surely that the customer support answers still has some scope of improvement. Review collected by and hosted on G2.com.

The thing i like most about this platform is that it provide me opotion to attach my file in multiple formats like pdf,word document and provide the best answer that suits your query. Review collected by and hosted on G2.com.

Customisation options needs to be impeoved. Kind of output depends on the input you provide (i.e limited). Review collected by and hosted on G2.com.

It understands what your customers are asking, where gaps exist, and continuously improve your support. Review collected by and hosted on G2.com.

Setting up integrations and properly training the bot takes a bit of effort upfront, especially for non-tech users. Review collected by and hosted on G2.com.

Easy to install and implement. Overall, a great AI application and allowed us to upload lot of files. Review collected by and hosted on G2.com.

The pricing is bit expensive of this product. Review collected by and hosted on G2.com.

The ability to upload PDFs or connect cloud docs and instantly ask questions is a game-changer for internal teams and support. The AI responses are fast, relevant, and context-aware. Review collected by and hosted on G2.com.

More integrations (e.g. Slack or Teams) would make it easier to bring AskAI into daily workflows. Review collected by and hosted on G2.com.

The customization feature and non technicality involved Review collected by and hosted on G2.com.

It only shares knowledge that is limited to the uploaded data. Review collected by and hosted on G2.com.

My Ask AI is very easy to implement & setup. It has the ability to lean abou the product by itself and start answering your customer questions on the go and give references to the article. In case the bot cannot answer the questions it passes on he query to the support team in a very smart and summarised way saving time for customer as well as employee.

It has a good number of integrations support which is very beneficial for our team.

Customer support made easy. Review collected by and hosted on G2.com.

The only thing I do not about them is pricing , they have very weird pricing structure which is not feasible for large scale teams. Review collected by and hosted on G2.com.

With My AskAI, building a customer support service for an application becomes a quick and easy task.

It saves a lot of time and money. It provides a lot of customization like the UI design and answer to some questions related to specific scenario. I like the feature of having AI along with Human support can be provided. AI can be trained with the application information in a relatively small amount of time. Review collected by and hosted on G2.com.

I hope My AskAI provides long term support for their chatbots and provides new features to stay updated. Review collected by and hosted on G2.com.