--- title: MXToolbox Reviews meta_title: 'MXToolbox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 29 reviews by the users' company size, role or industry to find out how MXToolbox works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 29 scale: '5' date_modified: '2026-08-07' parent_category: name: Confidentiality url: https://www.g2.com/categories/confidentiality --- # MXToolbox Reviews **Vendor:** MXToolbox.com **Category:** [DMARC Software](https://www.g2.com/categories/dmarc) **Average Rating:** 4.1/5.0 **Total Reviews:** 29 ## About MXToolbox MxToolbox is the leading provider of free Blacklist, DNS and Email tools and paid Email Delivery solutions. MxToolbox has almost two decades of experience in helping companies large and small improve their email delivery. MxToolbox Delivery Center is your comprehensive service for understanding email that has been sent "From" your domain. MxToolbox provides you with information on: - Who is sending email purporting to be from your domain - What is the reputation of your senders' IPs - Where your campaigns are likely to land - Inbox, Spam or Junk folders - What complaints your recipients are making to their Inbox Providers - Geolocation of your senders and What their blacklist reputations are - How your SPF, DKIM and DMARC setup is performing - What senders are failing DKIM - What senders are failing SPF verification - When to setup more restrictive policies for DMARC - What on-going maintenance you need to maintain and improve your email deliverability Delivery Center enables you to monitor email delivery information unlike any other. Improve your deliverability today! ## MXToolbox Pros & Cons **What users like:** - Users find the **data analysis capabilities** of MXToolbox invaluable for enhancing network security and operational efficiency. (2 reviews) - Users find the **DMARC management** features of MXToolbox invaluable for enhancing network security and analysis. (2 reviews) - Users value the **versatile features** of MXToolbox, essential for network security and engineering professionals. (2 reviews) - Users value the **accuracy** of MXToolbox in providing comprehensive details and diagnosing email delivery issues. (1 reviews) - Users find the **Deliverability Improvement** feature of MXToolbox essential for enhancing domain reputation and mail diagnostics. (1 reviews) - Users value the **domain security features** of MXToolbox, enjoying comprehensive insights without any installation required. (1 reviews) - Easy Integrations (1 reviews) - Effective (1 reviews) - Users value the **comprehensive email analysis tools** provided by MXToolbox, enhancing their network security efforts. (1 reviews) - Users value the **great free tier tools** for quick investigations into DNS, email, and domain information. (1 reviews) **What users dislike:** - Users find the **costly services** of MXToolbox essential for accessing advanced features and deeper insights. (1 reviews) - Users find the **email wording misleading** , causing unnecessary alarm when there are no blacklisted IPs. (1 reviews) - Users find the **email alerts alarming** due to confusing messages about blacklisting status, causing unnecessary stress. (1 reviews) ## MXToolbox Reviews ### 1. Business Practices are scammy **Rating:** 0.0/5.0 stars **Reviewed by:** Sam B. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2019 **What do you like best about MXToolbox?** It helped us solve the small issue we had with our emails going to customers spam folder. **What do you dislike about MXToolbox?** I initially signed up online for a month-to-month contract, but then a salesperson got a hold of me and sent me a quote. The quote he sent me was for a year contract which I did not want, so I signed up for the month to month. Once the problem was fixed I tried to cancel and I couldn't do it online. I emailed them and they told me I had to call them. After lots of back and fourth they told me I signed a year contract and I couldn't cancel. I would have never signed up for a year. It was a very scammy business practice. Eventually they stopped responding so I had to stop the payments from my credit card. **Recommendations to others considering MXToolbox:** I don't recommend them because of their shady business practices. **What problems is MXToolbox solving and how is that benefiting you?** fixing a problem with emails going to spam ### 2. Think twice before doing their paid plans. Deceptive "risk-free" 30 day trial **Rating:** 0.0/5.0 stars **Reviewed by:** jon b. | Jon, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2018 **What do you like best about MXToolbox?** I suspect many of the people responding favorably on this forum are using their free tools. Their free tools are very useful -- but think twice before upgrading to their paid plans. **What do you dislike about MXToolbox?** Like many other software vendors - they make an offer of a risk-free one-month trial. However, they don't actually refund you your money if you cancel before 30 days. Here is my example: I signed up for their delivery center option on November 10, 2018 and was promptly billed $99. I used the service for 2 days, realized the paid features were overkill for my own and customers' needs, so called to cancel November 12 (two days after signup.) They acknowledged my cancellation by email but never credited back my account for the $99. On December 17th I called their toll-free line. Matt on the phone said ("getting a refund would require managers approval and it's not a certain thing.") No sign of any refund as-yet, no confirmation from the company following the call of what to expect on refund. On December 15 I emailed. Their response to my email was "Sorry, we can't process that sort of thing by email. Either call or create a support ticket." Unfortunately, the support ticket option is available only for active subscribers -- so you are left with calling their phone system and having no record of exchange. Attached is an image from their website taken December 2018 in which they describe their "risk-free" offer. https://postimg.cc/mhgzm197 In summary -- Be aware that their free trial is not like how most other software vendors manage their trial promotions. They are opportunistic about billing you and (in my experience) don't honor the refund they promise as part of their risk-free trial. **Recommendations to others considering MXToolbox:** Use their free tools (they are good.) Their paid tools are overpriced, and they have a misleading "risk-free" plan that will end up costing you $99. **What problems is MXToolbox solving and how is that benefiting you?** Their free tools will help you diagnose MX configuration issues. ### 3. Beware their "30 day free trial" of the Delivery Center! **Rating:** 0.5/5.0 stars **Reviewed by:** Alexander S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2018 **What do you like best about MXToolbox?** The free tools are good, and one wouldn't mind paying something for them, but one does object to being defrauded - see below. **What do you dislike about MXToolbox?** Tried to cancel free trial only a couple of days in, but $99 had been taken from my card and they have not responded to repeated requests to end it and refund the money. It looks like attempted fraud. **What problems is MXToolbox solving and how is that benefiting you?** Simple things like reverse DNS lookup helped us to check our email setup. ## MXToolbox Discussions - [How much does MxToolbox cost?](https://www.g2.com/discussions/how-much-does-mxtoolbox-cost) - [Is MxToolbox good?](https://www.g2.com/discussions/is-mxtoolbox-good) - [How does MxToolbox work?](https://www.g2.com/discussions/how-does-mxtoolbox-work) - [What is MxToolbox used for?](https://www.g2.com/discussions/what-is-mxtoolbox-used-for) - [View MXToolbox pricing details and edition comparison](https://www.g2.com/products/mxtoolbox/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+16%3A34%3A34+-0500&secure%5Bsession_id%5D=b1ea4bda-422b-49ca-af17-343db56be229&secure%5Btoken%5D=5957d53abdaa735039045eb1047c648d9d8e47a3e7fde04fd043de32c14cafd7&format=llm_user) ## MXToolbox Features **Additional Functionality** - Role-Based Permissions - Configurable Workflow - Access Controls/Permissions - Assignment Management - Help Desk Management - Projections - Customizable Reports - Issue Management - Customizable Fields - Reporting & Statistics - API - Alerts/Notifications - Customizable Forms - Recurring Issues - Widgets - Workflow Management - Prioritization - Third-Party Integrations - Commenting/Notes - Issue Auditing - AI Copilot - Task Management - Real-Time Updates - Generative AI - Collaboration Tools - Dashboard - Self Service Portal - Real-Time Notifications - Support Ticket Management - Drag & Drop - Customizable Templates - Project Management - Issue Tracking - Activity Dashboard - Tagging - Monitoring - Service Level Agreement (SLA) Management - Customizable Branding - Multi-Channel Communication - Support Ticket Tracking - Task Progress Tracking - Issue Scheduling - Ticket Management - Chat/Messaging - Rules-Based Workflow - Alerts/Escalation - Real-Time Reporting - Knowledge Base Management - Surveys & Feedback - SSL Security - Activity Tracking - Email Management **Additional Functionality** - Penetration Testing - Alerts/Notifications - Audit Trail - Anti Virus - Vulnerability Scanning - Remote Monitoring & Management - VPN - Behavior Analytics - Reporting/Analytics - Real-Time Notifications - Access Controls/Permissions - SSL Security - Patch Management - Event Logs - Anomaly/Malware Detection - DNS Leak Protection - Third-Party Integrations - Server Monitoring - Real-Time Monitoring - Compliance Management - Network Provisioning - API - Email Alerts - Security Auditing - Intrusion Detection System - Data Visualization - Two-Factor Authentication - Generative AI - Firewalls - AI Copilot - Anti Spam - Threat Response - Activity Monitoring - Risk Alerts - Data Loss Prevention - Single Sign On - Intrusion Prevention System - Secure Login - Policy Management - Activity Dashboard **Diagnostics** - Account Overview - DMARC Alignment - Analytics **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Compliance** - Policy Configuration - Alerts - Outbound Emails **Tracking** - Processing Time - Placement - Alerts **Functionality** - DNS Lookups **Protection** - Threat Identifications **Reporting** - Domain Reputation - Brand Reputation - Blacklist and Whitelist **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top MXToolbox Alternatives - [EasyDMARC](https://www.g2.com/products/easydmarc/reviews) - 4.7/5.0 (248 reviews) - [Valimail](https://www.g2.com/products/valimail/reviews) - 4.5/5.0 (589 reviews) - [DMARC Report](https://www.g2.com/products/dmarc-report/reviews) - 4.8/5.0 (470 reviews)