--- title: MXToolbox Reviews meta\_title: 'MXToolbox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 29 reviews by the users' company size, role or industry to find out how MXToolbox works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 29 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Confidentiality url: https://www.g2.com/categories/confidentiality ---

# MXToolbox Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by MXToolbox but has limited features.  
  
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MxToolbox is the leading provider of free Blacklist, DNS and Email tools and paid Email Delivery solutions. MxToolbox has almost two decades of experience in helping companies large and small improve their email delivery. MxToolbox Delivery Center is your comprehensive service for understanding email that has been sent "From" your domain. MxToolbox provides you with information on: - Who is sending email purporting to be from your domain - What is the reputation of your senders' IPs - Where your campaigns are likely to land - Inbox, Spam or Junk folders - What complaints your recipients are making to their Inbox Providers - Geolocation of your senders and What their blacklist reputations are - How your SPF, DKIM and DMARC setup is performing - What senders are failing DKIM - What senders are failing SPF verification - When to setup more restrictive policies for DMARC - What on-going maintenance you need to maintain and improve your email deliverability Delivery Center enables you to monitor email delivery information unlike any other. Improve your deliverability today!

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Seller
[MXToolbox.com](https://www.g2.com/sellers/mxtoolbox-com)
Discussions
[MXToolbox Community](https://www.g2.com/products/mxtoolbox/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Stephen Bergmann

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## Pricing

Pricing provided by MXToolbox.

### MxToolbox Delivery Center

Starting at $129.00

Per Month

### MxToolbox Delivery Center Plus

$399.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/mxtoolbox/pricing)

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## User Insights

Average based on 29 real user reviews.

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

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SB

Sam B.

IT Director

Mid-Market (51-1000 emp.)

7/18/2019

"Business Practices are scammy"

0/5

What do you like best about MXToolbox?

It helped us solve the small issue we had with our emails going to customers spam folder. Review collected by and hosted on G2.com.

What do you dislike about MXToolbox?

I initially signed up online for a month-to-month contract, but then a salesperson got a hold of me and sent me a quote. The quote he sent me was for a year contract which I did not want, so I signed up for the month to month. Once the problem was fixed I tried to cancel and I couldn't do it online. I emailed them and they told me I had to call them. After lots of back and fourth they told me I signed a year contract and I couldn't cancel. I would have never signed up for a year. It was a very scammy business practice. Eventually they stopped responding so I had to stop the payments from my credit card. Review collected by and hosted on G2.com.

Recommendations to others considering MXToolbox:

I don't recommend them because of their shady business practices. Review collected by and hosted on G2.com.

What problems is MXToolbox solving and how is that benefiting you?

fixing a problem with emails going to spam Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

JB

jon b.

Jon

Small-Business (50 or fewer emp.)

12/20/2018

"Think twice before doing their paid plans. Deceptive "risk-free" 30 day trial"

0/5

What do you like best about MXToolbox?

I suspect many of the people responding favorably on this forum are using their free tools. Their free tools are very useful -- but think twice before upgrading to their paid plans. Review collected by and hosted on G2.com.

What do you dislike about MXToolbox?

Like many other software vendors - they make an offer of a risk-free one-month trial. However, they don't actually refund you your money if you cancel before 30 days. Here is my example: I signed up for their delivery center option on November 10, 2018 and was promptly billed $99. I used the service for 2 days, realized the paid features were overkill for my own and customers' needs, so called to cancel November 12 (two days after signup.) They acknowledged my cancellation by email but never credited back my account for the $99.

On December 17th I called their toll-free line. Matt on the phone said ("getting a refund would require managers approval and it's not a certain thing.") No sign of any refund as-yet, no confirmation from the company following the call of what to expect on refund.

On December 15 I emailed. Their response to my email was "Sorry, we can't process that sort of thing by email. Either call or create a support ticket." Unfortunately, the support ticket option is available only for active subscribers -- so you are left with calling their phone system and having no record of exchange. Attached is an image from their website taken December 2018 in which they describe their "risk-free" offer. https://postimg.cc/mhgzm197

In summary -- Be aware that their free trial is not like how most other software vendors manage their trial promotions. They are opportunistic about billing you and (in my experience) don't honor the refund they promise as part of their risk-free trial. Review collected by and hosted on G2.com.

Recommendations to others considering MXToolbox:

Use their free tools (they are good.) Their paid tools are overpriced, and they have a misleading "risk-free" plan that will end up costing you $99. Review collected by and hosted on G2.com.

What problems is MXToolbox solving and how is that benefiting you?

Their free tools will help you diagnose MX configuration issues. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

AS

Alexander S.

Small-Business (50 or fewer emp.)

6/25/2018

"Beware their "30 day free trial" of the Delivery Center!"

0.5/5

What do you like best about MXToolbox?

The free tools are good, and one wouldn't mind paying something for them, but one does object to being defrauded - see below. Review collected by and hosted on G2.com.

What do you dislike about MXToolbox?

Tried to cancel free trial only a couple of days in, but $99 had been taken from my card and they have not responded to repeated requests to end it and refund the money. It looks like attempted fraud. Review collected by and hosted on G2.com.

What problems is MXToolbox solving and how is that benefiting you?

Simple things like reverse DNS lookup helped us to check our email setup. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

## Pricing Options

Pricing provided by MXToolbox.

### MxToolbox Delivery Center

Starting at $129.00

Per Month

### MxToolbox Delivery Center Plus

$399.00

Per Month

### Managed Email Delivery Services

Contact Us

Per Year

[
View More Pricing Information
](https://www.g2.com/products/mxtoolbox/pricing)

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##### Categories on G2

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