# MX Reviews **Vendor:** MX Technologies **Category:** [Core Banking Software](https://www.g2.com/categories/core-banking) **Average Rating:** 4.7/5.0 **Total Reviews:** 14 ## About MX MX is the leading data platform for banks, credit unions and fintechs, enabling its clients and partners to easily collect, enhance, analyze, present and act on financial data. Using MX platform and products, MX clients are able to understand their customers in real-time like never before, allowing them to be truly customer-centric, empowering them to grow faster and deliver an exceptional customer experience all while reducing costs. Founded in 2010, MX is one of the fastest-growing fintech providers, partnering with more than 2,000 financial institutions and 43 of the top 50 digital banking providers. For more information, visit www.mx.com ## MX Reviews ### 1. A human solution for technical problems **Rating:** 5.0/5.0 stars **Reviewed by:** Jannelle W. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2023 **What do you like best about MX?** The people at MX are very easy to work and communicate with, from the client management side to the customer support side. They are curious to understand how our product works and what our needs are, so they can offer or build solutions into their product. Issues do come up, of course, but they are quick to resolve those issues and easy to work with in the meantime. **What do you dislike about MX?** We have seen their support team go through lots of changes over the years, and those gaps in training can result in different handling of our tickets. **What problems is MX solving and how is that benefiting you?** Transactions form the foundation of a functioning and real life spending plan, so our users expect a high quality experience from establishing a bank connection, to the freshness and quality of transactions. We work very closely with MX to improve that experience, start to finish. ### 2. Great company to work with and their product is ahead of the curve **Rating:** 5.0/5.0 stars **Reviewed by:** Doug C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about MX?** We had an outstanding experience with MX. Especially their tech integration team, their Bank account authorization widget needed some enhancements for our business and they were quick to make those changes for us. Our customers use this quite frequently to validate their bank accounts and find it very easy to use. Customer support if needed has been spot on! **What do you dislike about MX?** Regarding using the widget for Bank Authorization, The ability to approve only one account for integration would be an excellent enhancement instead of having to get AUTH on all accounts housed at a particular bank. **What problems is MX solving and how is that benefiting you?** Client Bank Account Authorization ### 3. MX is a great tool for our customers. We love the data we can now see and use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about MX?** We now have access to view the data we've had for so long, but never had a way to view it. We can see and analyze insights of our customers' behavior. I like that we can target market based on what data we see. **What do you dislike about MX?** I dislike that the reports on the analytics don't export exactly as they look on the admin side. **What problems is MX solving and how is that benefiting you?** MX is solving a gap in customer services by providing them tools for financial well-being and also providing the bank the tools to view and use our data for our customers and our benefit. ### 4. Best vision. Best values. Best people. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie M. | SVP of Digital Experiences, Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about MX?** They are a data company that delivers best in class experiences. Their core values speak to using data to make the world a better place. And their actions live up to that value. They are also one of the first data companies that I've talked to that understand data isn't just transactional. That experience, feedback, and empathy all play a role. They want to understand my customers - what's important to them and what they struggle with - to hear from them directly, and not just want access to their financial data for selfish gains. **What do you dislike about MX?** I dislike very little - they are always transparent about their roadmap and their processes. Anything I disliked they have already changed and improved. **What problems is MX solving and how is that benefiting you?** Best in class mobile banking. Delivery of financial insights to empower our members to improve their financial wellbeing. Friction filled experiences because a mobile solution is not yet available. ### 5. CEO **Rating:** 4.5/5.0 stars **Reviewed by:** Brent B. | Board Member, Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2023 **What do you like best about MX?** MX gets that data is about empowering both clients and our teams. What matters and how can we systematically use that to help? **What do you dislike about MX?** We've had more issues w uptime on the mobile app than I'd like. The quality appears to have degraded but I know they are working to rectify **What problems is MX solving and how is that benefiting you?** Mobility banking and client insights ### 6. Best service, Direct APIs, and User Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about MX?** MX is reliable as a product and they go above and beyond to make sure they meet your needs as a customer and individually. I feel like a partner instead of a number and that has made all the difference for us and knowing MX will grow with us and help connect us to others. **What do you dislike about MX?** That's a hard one. I wish they had a KYC and KYB services. Would make a better all in one platform and allow me not to have to use so many vendors . After talking with the product team I understand why they chose to not incorporate everything into their services and to allow for better partnerships but it's on the wish list still. **What problems is MX solving and how is that benefiting you?** We use MX for account and user authentication. We also use their financial dates insights for better user experience within our products to provide better insights to our users. ### 7. Clear and compelling vision. Outstanding people. **Rating:** 5.0/5.0 stars **Reviewed by:** Jason L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about MX?** Understanding that data is the key to understanding the custome and therefore is the most critical strategic advantage for a financial services organization. **What do you dislike about MX?** Development of the app is no longer fully supported **What problems is MX solving and how is that benefiting you?** Great mobile app and leveraging data to connect with customers. ### 8. Great quality product with customer support to match. **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2023 **What do you like best about MX?** Bespoke customer support throughout the onboarding journey. **What do you dislike about MX?** Our partnership is still new, nothing negative to report. **What problems is MX solving and how is that benefiting you?** MX Product is helping us reduce payment fraud by verifying account ownership of payers. ### 9. Transforming Aggregation with MX **Rating:** 5.0/5.0 stars **Reviewed by:** Brian F. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2020 **What do you like best about MX?** I've worked with every financial data aggregator in the business - none come close to the level of support and customer commitment that MX provides me. **What do you dislike about MX?** Had some language differences to start that led to confusion about product pricing. The concept of coterminus minimums is unique in the aggregation industry and made it through in our initial contract without any discussion nor acknowledgement of how that affect the product usage. **Recommendations to others considering MX:** No better company from a support perspective out there, **What problems is MX solving and how is that benefiting you?** Solving for determining a borrower's ability to pay their mortgage. ### 10. good quality of data, sometimes slow response time ... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2020 **What do you like best about MX?** data quality, can do attitude, business accumen **What do you dislike about MX?** slow response time, missing description, missing data (e.g. notifications, 3rd party subscriptions, ...) although data fields are there **What problems is MX solving and how is that benefiting you?** financial data aggregation, pfm features, ### 11. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Animation | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2019 **What do you like best about MX?** How well it works for my online banking and making life much simpler **What do you dislike about MX?** There is nothing least helpful every thing works great **Recommendations to others considering MX:** I just want the free damn Starbucks **What problems is MX solving and how is that benefiting you?** It has impacted my work by helping me become more financial stable ### 12. Great all in one financial platform & phone application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2018 **What do you like best about MX?** I enjoyed the financial visuals, the ease of use, and that I could have all of my financial information within one platform **What do you dislike about MX?** I don't like that I'll have to log back in to some of my accounts but I know this happens with other platforms like Mint so it wasn't a big deal **What problems is MX solving and how is that benefiting you?** Being able to see all of my finances in one platform. This has helped me to budget my money better ### 13. Great gateway with a lot of additional features **Rating:** 4.0/5.0 stars **Reviewed by:** Nick B. | CEO / Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2017 **What do you like best about MX?** I love how easy payment acceptance and credit card storage is. The integration with mobile is also very handy. **What do you dislike about MX?** It still feels occasionally buggy. I REALLY wish it had Android support. **Recommendations to others considering MX:** Ensure all browsers/phones properly support the product. Internet Explorer and Android don't currently play nicely. **What problems is MX solving and how is that benefiting you?** MX allows us to easily include payment processing services with our merchant accounts at low/no cost, and our merchants get access to a very nice platform ### 14. Best Banking Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2018 **What do you like best about MX?** I like how forward thinking this platform is. I have the pleasure of frequently using this and the interfaces and capabilities are wonderful. **What do you dislike about MX?** The lack of android support is very limiting for some users. **What problems is MX solving and how is that benefiting you?** MX allows cost effective options to process payments, ## MX Discussions - [What is MX used for?](https://www.g2.com/discussions/what-is-mx-used-for) - [View MX pricing details and edition comparison](https://www.g2.com/products/mx-technologies-mx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-10+23%3A44%3A06+-0500&secure%5Bsession_id%5D=ab9620a6-3a85-4bea-bfd7-e9e80ede384d&secure%5Btoken%5D=977720f59c72e2365ab36dad3ccb69990e15ed12544b706fa52ebc9124c748c8&format=llm_user) ## MX Features **Platform Additional Functionality** - Mobility - Dashboard - Payment - Cloud **Agentic AI - Core Banking Features** - Autonomous Task Execution **Platform Interoperability** - API - Pre-Built Connectors **Agentic AI - Mobile Banking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top MX Alternatives - [Plaid](https://www.g2.com/products/plaid/reviews) - 4.2/5.0 (44 reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - 4.4/5.0 (248 reviews) - [Flinks](https://www.g2.com/products/flinks/reviews) - 4.4/5.0 (59 reviews)