UG

Verified User in Government Relations

Small-Business (50 or fewer emp.)

5/24/2022

"User-friendly Platform, Excellent Customer Support, and Strong Analytics"

5/5

What do you like best about Muster?

I enjoy how easy the platform is to navigate and that multiple staff can have accounts without an increased cost. I can't say enough good things about Muster's customer support. The chat function provides real-time responses to any questions that pop up when creating a campaign. The analytics are also incredibly helpful. Review collected by and hosted on G2.com.

What do you dislike about Muster?

The method for making edits to a draft isn't intuitive, but this is a minor issue. Review collected by and hosted on G2.com.

EE

Elaine A. E.

Vice President, Communication and Marketing

Small-Business (50 or fewer emp.)

3/23/2017

"Muster really enhanced our grassroots presence"

5/5

What do you like best about Muster?

The ease of use and the all-inclusive pricing. We had been using another platform for many years and every time we wanted to do something a little different, it seemed it was an added cost. Muster really understands what we need and have made it extremely user-friendly and streamlined. We've seen a huge increase in member engagement since we've started using Muster as our grassroots platform. Review collected by and hosted on G2.com.

What do you dislike about Muster?

I can't think of anything I dislike at the moment. They've been really responsive when we've asked for additional features. Review collected by and hosted on G2.com.

Recommendations to others considering Muster:

We've already had several other organizations ask us what we've been using to send our action alerts and have referred them to Muster. It's easy to use and the pricing structure is great. Review collected by and hosted on G2.com.

What problems is Muster solving and how is that benefiting you?

We struggle to get our members engaged in our advocacy efforts. In the past, with our old grassroots messaging platform, we had to really work to get people to send emails or call their legislators at the proper time to help our lobbyists on the front lines. One of the first Action Alerts we sent with Muster garnered 1,000 responses and emails to legislators -- a new record for our organization. And this was on an issue that we've dealt with repeatedly over the last few years. Since then, we continue to post record-setting response rates on our alerts. Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

3/22/2022

"Great Value and Functionality"

5/5

What do you like best about Muster?

Muster provides us with excellent campaign setup capabilities for our advocacy campaigns. We can email our list or reference a URL in separate email system and it automatically sends the email to the right Member of Congress. Review collected by and hosted on G2.com.

What do you dislike about Muster?

Not much. We haven't tried the social media features which we'll do with the next campaign. Review collected by and hosted on G2.com.

KB

Karen B.

President & CEO

Small-Business (50 or fewer emp.)

8/29/2019

"Great Product for our Advocacy Needs"

5/5

What do you like best about Muster?

Muster is the best advocacy software product I have seen or used. The ease of use for both the Chamber and the end-user through the Action Center allows us to engage our members and the community in issues that impact our area Review collected by and hosted on G2.com.

What do you dislike about Muster?

I have not found anything I dislike about the program. Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/16/2019

"Wow! Muster is GREAT!"

5/5

What do you like best about Muster?

Quick and easy! This service is already proving to be very valuable. Review collected by and hosted on G2.com.

What do you dislike about Muster?

Not a thing. The set-up has been quick and easy. Review collected by and hosted on G2.com.

Recommendations to others considering Muster:

Add more features so we can do more with you! :) Review collected by and hosted on G2.com.

What problems is Muster solving and how is that benefiting you?

We needed to really get our members to engage legislators here in Ohio. Muster is definitely the answer. Within 1 hour a Senate Subcommitee on Health & Medicaid had all received over 20 emails from supporters of our bill. It is so much fun to see the emails being sent and the totals going up! Review collected by and hosted on G2.com.

BC

Brian C.

Executive Director

Oil & Energy

Small-Business (50 or fewer emp.)

4/4/2017

"Great advocacy communications tool for associations"

4.5/5

What do you like best about Muster?

Price and ease use. I was an early adopter in our industry and am pleased to see how the software/service continues to grow with our needs. It is easy to use and an efficient solution when we need it. Review collected by and hosted on G2.com.

What do you dislike about Muster?

Would be nice to more easily access previous year's campaigns for reference in creating new ones. Review collected by and hosted on G2.com.

KJ

Kristin J.

Director of Engagement

Small-Business (50 or fewer emp.)

4/4/2017

"Muster Advocacy Software"

5/5

What do you like best about Muster?

Easy to use, intuitive, lacks complicated steps and has simple functionality for end users. Review collected by and hosted on G2.com.

What do you dislike about Muster?

would love to see text alerts become available Review collected by and hosted on G2.com.