Muster piece-meals the features it has to offer, widening its market and offering room for growth. It is easy to set up a form and we like that we can use it for state and local governments too. Review collected by and hosted on G2.com.

There is no component for self-dtermined targets such as university/company administration. We were told that advocacy is not effective with them but our organization has a long history of successfully applying pressure in this way.

Also we dislike the logic between calling and emailing. If calling is enabled, It should prompt everyone if they want to call. If yes or no, the next thing is to send an email. Review collected by and hosted on G2.com.

Muster is a clean and clear interface that allows us to advocate for policy change. The team at Muster is super responsiven and answers requests and questions. Review collected by and hosted on G2.com.

We haven't run into many downsides to Muster, it has met our needs to date. Review collected by and hosted on G2.com.

Muster is extremely easy to use, making it a great tool for novice users and seasoned organizers alike. It delivers everything it promises, and is backed up by excellent and responsive customer service and support. Review collected by and hosted on G2.com.

There is very little to criticize, but I would suggest some additional formatting options (like bold, underlining, font selection) and a larger message preview box so that advocates can more easily review the message they are sending. Review collected by and hosted on G2.com.

Muster has been helpful in our advocacy efforts because it broadens our reach. We love how targeted we can get with our messaging. Muster also has great tools to customize the design of our action alerts and landing pages. We also love the customer support! Review collected by and hosted on G2.com.

The platform posed a steep learning curve at first. Review collected by and hosted on G2.com.

Muster is a great overall value. It provides us with everything we need in strategic grassroots advocacy software. Muster takes it to the next level by better informing our Congressional engagements, providing us analysis on which districts receive our correspondence. This allows us to tailor our messaging and make in-roads with members whom we may not have had prior relationships with. Review collected by and hosted on G2.com.

The only thing I would like to see added is the ability to sort advocates/letters sent by specific date ranges, i.e. if I had a campaign that was 3 months long, it would be helpful to analyze and measure specific marketing pushes within that time period. It would also be nice to aggregate all of the custom messages into a form or report so we can easily pull testimonials that our writers send to their members. Review collected by and hosted on G2.com.

The product is very easy to use and allows for quick access to our members, lawmakers, and other stakeholders. The customer service provided by the team at Muster is second-to-none! Review collected by and hosted on G2.com.

N/A. The only thing I would add is that the 2024 lines have not been included for planning purposes post redistricting in Virginia. Totally understand why they arent live, just could have been another tool in the toolbox for our team! Review collected by and hosted on G2.com.

Muster is simple to use and the customer service is prompt and friendly. Review collected by and hosted on G2.com.

I would like to see an upgrade that allows different fonts and message formatting. Review collected by and hosted on G2.com.

Very helpful customer service; responsive, helpful, and professional. Muster offers excellent services, like the "circle back" feature, which allows us to re-send an alert, but only to those who did not respond the first time, meaning that our advocates will not be inundated with emails Review collected by and hosted on G2.com.

I wish we could customize more. Particularly, moving the TAKE ACTION button in the alerts, being able to attach PDFs to the alerts, and also ability to have links to outside sources in the advocacy campaign Review collected by and hosted on G2.com.

I liked how easy the platform is to use. Review collected by and hosted on G2.com.

We had an issue with the widget compatibility with Wix but were able to find a way around it by redirecting users to the landing page. Review collected by and hosted on G2.com.

Ease of creating an action center and range of possibilities for sending campaigns Review collected by and hosted on G2.com.

Some of the terminology on the site is similar and I need help navigating to the right place - I think site navigation could be more intuitive Review collected by and hosted on G2.com.