--- title: Mural Reviews meta\_title: 'Mural Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1470 reviews by the users' company size, role or industry to find out how Mural works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1470 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration --- ### Mural Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Mural, finding it intuitive and efficient for collaborative work. [(43 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565678&qs=pros-and-cons#reviews) Users value the **easy team collaboration** in Mural, enhancing meetings and brainstorming with intuitive tools and great support. [(35 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1563729&qs=pros-and-cons#reviews) Users appreciate the **time-saving templates** in Mural, which enhance collaboration and streamline the brainstorming process. [(31 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565770&qs=pros-and-cons#reviews) Users love the **collaboration capabilities** of Mural, enhancing teamwork with intuitive tools for brainstorming and meetings. [(27 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564897&qs=pros-and-cons#reviews) Users love the **real-time collaboration** features of Mural, enhancing teamwork with dynamic interactions and seamless integration. [(25 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565363&qs=pros-and-cons#reviews) Users experience **slow performance** with Mural, particularly when handling large files or during simultaneous collaborations. [(17 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564481&qs=pros-and-cons#reviews) Users experience **slow loading** when processing large files or during simultaneous collaboration, affecting overall fluidity. [(16 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564834&qs=pros-and-cons#reviews) Users experience **performance issues** with Mural, especially when handling large files or during simultaneous edits. [(15 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565267&qs=pros-and-cons#reviews) Users find Mural's **limited features** frustrating, especially compared to alternatives like Miro and Lucid. [(11 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565643&qs=pros-and-cons#reviews) Users find Mural's **diagramming features lacking** , limiting its overall utility and organizational capabilities. [(10 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565155&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Mural ##### 1. Ease of Use Users appreciate the **ease of use** of Mural, finding it intuitive and efficient for collaborative work. [ See 43 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565678&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe ##### 2. Team Collaboration Users value the **easy team collaboration** in Mural, enhancing meetings and brainstorming with intuitive tools and great support. [ See 35 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1563729&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe ##### 3. Templates Users appreciate the **time-saving templates** in Mural, which enhance collaboration and streamline the brainstorming process. [ See 31 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565770&qs=pros-and-cons#reviews) See Related User Reviews HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe AP Alfred P. Mid-Market (51-1000 emp.) 5.0/5 "Incredible Visual Collaboration with Powerful, Easy Project Management" What do you like about Mural? This tool stands out for visual collaboration, making it easy for teams to work together visually from any location and on any device. I really apprec ##### 4. Collaboration Users love the **collaboration capabilities** of Mural, enhancing teamwork with intuitive tools for brainstorming and meetings. [ See 27 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564897&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Collaboration and Visual Brainstorming with Mural" What do you like about Mural? Mural helps in making collaboration easy, particularly when person are not in the same room. We can say that it's really visual and intuitive. Also th ##### 5. Real-time Collaboration Users love the **real-time collaboration** features of Mural, enhancing teamwork with dynamic interactions and seamless integration. [ See 25 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565363&qs=pros-and-cons#reviews) See Related User Reviews HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe AP Alfred P. Mid-Market (51-1000 emp.) 5.0/5 "Incredible Visual Collaboration with Powerful, Easy Project Management" What do you like about Mural? This tool stands out for visual collaboration, making it easy for teams to work together visually from any location and on any device. I really apprec ### 5 Cons or Disadvantages of Mural ##### 1. Slow Performance Users experience **slow performance** with Mural, particularly when handling large files or during simultaneous collaborations. [ See 17 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564481&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 2. Slow Loading Users experience **slow loading** when processing large files or during simultaneous collaboration, affecting overall fluidity. [ See 16 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564834&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 3. Performance Issues Users experience **performance issues** with Mural, especially when handling large files or during simultaneous edits. [ See 15 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565267&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 4. Limited Features Users find Mural's **limited features** frustrating, especially compared to alternatives like Miro and Lucid. [ See 11 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565643&qs=pros-and-cons#reviews) See Related User Reviews ![Shaik J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaik J.") SJ Shaik J. Enterprise (\> 1000 emp.) 4.5/5 "Great for Remote Teams, But Needs Smoother Mobile Experience" What do you dislike about Mural? Performance issues, export limitations, mobile experience is not as smooth as compared to web and desktop. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Excellent platform for creative and remote teamwork" What do you dislike about Mural? Performance slows on larger boards and exporting visuals could be more flexible ##### 5. Diagramming Issues Users find Mural's **diagramming features lacking** , limiting its overall utility and organizational capabilities. [ See 10 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565155&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Enterprise (\> 1000 emp.) 5.0/5 "Excellent collaboration tool" What do you dislike about Mural? The set of shapes is limited and the text formatting option a little too basic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Mural new features to engage your Community and boost facilitation workshops" What do you dislike about Mural? - Apps integration: their number should be higher - It would be great to have more shapes and connectors options - Exports formats should be complet BD Ben D. Associate Director of Research & Strategy Small-Business (50 or fewer emp.) 2/21/2025 "An Extension of My Mind" 4/5 What do you like best about Mural? After using mural for ~6 years now I find opening a board and organizing my thoughts to feel quite natural and a go-to solution for externalizing and organizing my thoughts. As a design researcher I also use it to analyze large qualitative data sets, working remotely with colleagues and clients. Review collected by and hosted on G2.com. What do you dislike about Mural? There have been some changes with mural over the years that I question. I particularly dislike that canvases are now default to infinite and that changing them back to a defined board is such an involved process. I also miss having the global view of everyone's cursor and screen in the corner, now I can't easily tell where my clients are looking or if we've lost anyone. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? collaborating around large qualitative data sets and organizing visual concepts Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Martin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martin G.") MG Martin G. Commercial Legal Lead Enterprise (\> 1000 emp.) 2/20/2025 "A great platform for your team meetings" 4/5 What do you like best about Mural? More than a year ago we started using Mural in our team meetings and we never stopped, it became part of our routine as a team and we've implemented it to all kinds of meetings, from daily meetings to brainstorming sessions, planing, retro, and even running our kanban boards. It is really intuitive, easy to use, and when we had issues they provided great support. Recently, we've discovered how to integrate it with Atlassian, which made a lot better our Kanban experience! Review collected by and hosted on G2.com. What do you dislike about Mural? The left bar could be improved, as it feels too painful to navigate options. Something more dynamic would help increase the use of those tools. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Visualization during team meetings, proper Kanban execution linked to JIRA, Brainstorming sessions, Planning and Retrospective meetings, Project Management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") GI Verified User in Insurance Small-Business (50 or fewer emp.) 10/21/2025 "Great for Creative Collaboration, Minor Lag in Team Sessions" 4.5/5 What do you like best about Mural? I tried Mural for the first time during a CSPO class and appreciated its timer, voting, and chat features. The platform is clearly designed to support creativity and strategic sessions, which I am passionate about. Review collected by and hosted on G2.com. What do you dislike about Mural? We experienced some lag while collaborating as a team. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? After being introduced to it during the CSPO class, I am now considering it as the collaborative whiteboard solution for our Digital and PC scrum teams working on the Guidewire platform. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") UA Verified User in Architecture & Planning Mid-Market (51-1000 emp.) 1/8/2023 "Remote Collaboration-Critical" 2.5/5 What do you like best about Mural? Mural enables one to work seamlessly whether in person or remote. The interface is extremely intuitive, and provides several white-boarding options whether brainstorming design, process or communication. Review collected by and hosted on G2.com. What do you dislike about Mural? Interface at times can lack features or graphics that its peers do. Kanban, tables, charts are available for others that are not available in Mural. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Like many we sometimes have to collaborate on design problems that require both complex inputs and multiple people whether remote or in-person. This has become indispensable in doing so. Review collected by and hosted on G2.com. Show More 6/24/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") CG Verified User in Government Administration Small-Business (50 or fewer emp.) 1/29/2025 "I enjoy using it very much and highly recommend it to everyone I work with" 5/5 What do you like best about Mural? I love Mural's intuitive interface and collaborative features. It makes teamwork seamless, even in remote settings, and helps visualize ideas effectively. The flexibility and ease of use are what make it stand out for me. I especially appreciate its mind mapping and process mapping tools, which make brainstorming and structuring workflows incredibly efficient Review collected by and hosted on G2.com. What do you dislike about Mural? Overall, I really enjoy using Mural, but there are a few areas for improvement. Sometimes, the performance can slow down with larger boards, making navigation a bit sluggish. Additionally, better integration with other collaboration tools would enhance the experience even more. A more intuitive way to manage large and complex process maps could also be helpful Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural helps solve the challenge of remote and hybrid collaboration by providing an intuitive, visual workspace for brainstorming, mind mapping, and process mapping. It streamlines teamwork, making it easy to align ideas, structure workflows, and co-create in real time. This has significantly improved my ability to facilitate engaging workshops, organize complex processes, and ensure that everyone stays on the same page - no matter where they are. I especially value how Mural supports creative workshops for co-creation processes in innovation design, making it easier to generate, develop, and refine ideas collaboratively Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Alejandra L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandra L.") AL Alejandra L. Graphic Designer Design Small-Business (50 or fewer emp.) 2/6/2025 Guest users or non-business users of the software, not included in G2 scores. "Brainstorming made easy" 5/5 What do you like best about Mural? I have used other platforms and the way you interact while working with several people is just a mess, with Mural all the tools are accesible and very easy to use. I work at a university and it is very helpful having all of my students participate in a single file with no hazzle. Review collected by and hosted on G2.com. What do you dislike about Mural? I would like if i could do tables, I like the design a lot, so i am using google slides and excel way less, but it would be amazing if it had formulas (the simple ones). Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? It allows me to make pages so that my students collaborate and be more participant during class. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") UM Verified User in Mechanical or Industrial Engineering Enterprise (\> 1000 emp.) 1/21/2025 "Not miro nor visio. Something between. For the better." 4.5/5 What do you like best about Mural? Collaboration is as easy as pie. The best part is not only seeing who is online but seeing the cursor and changes in real time. This is a real game changer. No need to share screens, no need to share links. Collaborative work at its best. The icon and visual packs are also out of this world. No need anymore to go on a google search for a stock world map or icon. Review collected by and hosted on G2.com. What do you dislike about Mural? I find that Mural still misses some features, like tables. Having to construct some visuals using only boxes and sticky notes is kind of annoying. Also, I understand the idea of an 'open world' visual, where you can store all visuals in a same board, or Mural. But I find it easy to get lost in so much data. Honestly I don't have any clear ideas for improvement in this case... Maybe a tag that you can add to a point or coordinate in the mural that can be easily tracked and searched? Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? We need a lot of flowcharts and workflow descriptions in our daily business and all of those are built by many hands. We used Visio in the past but many times we lost data because of someone saving into others changes and this is never happening with Mural. The collaboration is the biggest point for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Juan Pablo O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan Pablo O.") JO Juan Pablo O. Service Designer Enterprise (\> 1000 emp.) 2/1/2025 "Best cocreation tool" 5/5 What do you like best about Mural? The best of mural is the ease of use, the esay sharing options and its multiple features and options to create collaborative sesions. Review collected by and hosted on G2.com. What do you dislike about Mural? I would like more free murals at least 2 o r 3 more. I would like that when copying a group of notes they coul be paste next to them Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? As a company, we needed an open, easily shareable whiteboard space where employees across the organization could seamlessly collaborate on key processes such as roadmapping, customer journey mapping, and brainstorming. This space would enable real-time teamwork, idea-sharing, and strategic planning, fostering innovation and alignment across teams. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![MANOJ KUMAR P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MANOJ KUMAR P.") MP MANOJ KUMAR P. Solution Architect Mid-Market (51-1000 emp.) 9/23/2025 "Mural" 4/5 What do you like best about Mural? Ease of use, ui friendlies, vivid colors Review collected by and hosted on G2.com. What do you dislike about Mural? I dont see any issues, its widely being used Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Capture requirement Geting feedback Diagram Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Steven H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven H.") SH Steven H. Business Analyst Enterprise (\> 1000 emp.) 1/22/2025 "The best collaboration tool I've ever used" 5/5 What do you like best about Mural? Mural allows me to effectively run workshops and collaboration sessions remotely in an easy and inclusive way. The Customer Support team were amazing support when I needed them and now Mural is par of my everyday work life. Mural has removed some of the dependency on traditional MS based templates and even those with limited IT skills can use Mural with little to no training. Review collected by and hosted on G2.com. What do you dislike about Mural? Text boxes and the formatting of text held within doesn't match the high standards of the other features Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural provides the platform to allow me to workshop with collegues around the word and allow them to directly contribute Review collected by and hosted on G2.com. 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