--- title: Mural Reviews meta\_title: 'Mural Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1470 reviews by the users' company size, role or industry to find out how Mural works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1470 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration --- ### Mural Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Mural, finding it intuitive and efficient for collaborative work. [(43 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565678&qs=pros-and-cons#reviews) Users value the **easy team collaboration** in Mural, enhancing meetings and brainstorming with intuitive tools and great support. [(35 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1563729&qs=pros-and-cons#reviews) Users appreciate the **time-saving templates** in Mural, which enhance collaboration and streamline the brainstorming process. [(31 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565770&qs=pros-and-cons#reviews) Users love the **collaboration capabilities** of Mural, enhancing teamwork with intuitive tools for brainstorming and meetings. [(27 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564897&qs=pros-and-cons#reviews) Users love the **real-time collaboration** features of Mural, enhancing teamwork with dynamic interactions and seamless integration. [(25 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565363&qs=pros-and-cons#reviews) Users experience **slow performance** with Mural, particularly when handling large files or during simultaneous collaborations. [(17 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564481&qs=pros-and-cons#reviews) Users experience **slow loading** when processing large files or during simultaneous collaboration, affecting overall fluidity. [(16 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564834&qs=pros-and-cons#reviews) Users experience **performance issues** with Mural, especially when handling large files or during simultaneous edits. [(15 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565267&qs=pros-and-cons#reviews) Users find Mural's **limited features** frustrating, especially compared to alternatives like Miro and Lucid. [(11 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565643&qs=pros-and-cons#reviews) Users find Mural's **diagramming features lacking** , limiting its overall utility and organizational capabilities. [(10 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565155&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Mural ##### 1. Ease of Use Users appreciate the **ease of use** of Mural, finding it intuitive and efficient for collaborative work. [ See 43 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565678&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe ##### 2. Team Collaboration Users value the **easy team collaboration** in Mural, enhancing meetings and brainstorming with intuitive tools and great support. [ See 35 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1563729&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe ##### 3. Templates Users appreciate the **time-saving templates** in Mural, which enhance collaboration and streamline the brainstorming process. [ See 31 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565770&qs=pros-and-cons#reviews) See Related User Reviews HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe AP Alfred P. Mid-Market (51-1000 emp.) 5.0/5 "Incredible Visual Collaboration with Powerful, Easy Project Management" What do you like about Mural? This tool stands out for visual collaboration, making it easy for teams to work together visually from any location and on any device. I really apprec ##### 4. Collaboration Users love the **collaboration capabilities** of Mural, enhancing teamwork with intuitive tools for brainstorming and meetings. [ See 27 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564897&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Collaboration and Visual Brainstorming with Mural" What do you like about Mural? Mural helps in making collaboration easy, particularly when person are not in the same room. We can say that it's really visual and intuitive. Also th ##### 5. Real-time Collaboration Users love the **real-time collaboration** features of Mural, enhancing teamwork with dynamic interactions and seamless integration. [ See 25 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565363&qs=pros-and-cons#reviews) See Related User Reviews HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe AP Alfred P. Mid-Market (51-1000 emp.) 5.0/5 "Incredible Visual Collaboration with Powerful, Easy Project Management" What do you like about Mural? This tool stands out for visual collaboration, making it easy for teams to work together visually from any location and on any device. I really apprec ### 5 Cons or Disadvantages of Mural ##### 1. Slow Performance Users experience **slow performance** with Mural, particularly when handling large files or during simultaneous collaborations. [ See 17 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564481&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 2. Slow Loading Users experience **slow loading** when processing large files or during simultaneous collaboration, affecting overall fluidity. [ See 16 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564834&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 3. Performance Issues Users experience **performance issues** with Mural, especially when handling large files or during simultaneous edits. [ See 15 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565267&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 4. Limited Features Users find Mural's **limited features** frustrating, especially compared to alternatives like Miro and Lucid. [ See 11 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565643&qs=pros-and-cons#reviews) See Related User Reviews ![Shaik J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaik J.") SJ Shaik J. Enterprise (\> 1000 emp.) 4.5/5 "Great for Remote Teams, But Needs Smoother Mobile Experience" What do you dislike about Mural? Performance issues, export limitations, mobile experience is not as smooth as compared to web and desktop. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Excellent platform for creative and remote teamwork" What do you dislike about Mural? Performance slows on larger boards and exporting visuals could be more flexible ##### 5. Diagramming Issues Users find Mural's **diagramming features lacking** , limiting its overall utility and organizational capabilities. [ See 10 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565155&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Enterprise (\> 1000 emp.) 5.0/5 "Excellent collaboration tool" What do you dislike about Mural? The set of shapes is limited and the text formatting option a little too basic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Mural new features to engage your Community and boost facilitation workshops" What do you dislike about Mural? - Apps integration: their number should be higher - It would be great to have more shapes and connectors options - Exports formats should be complet ![Agustina B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agustina B.") AB Agustina B. Diseñadora UX/UI Mid-Market (51-1000 emp.) 9/16/2025 "Great experience, intuitive, practical, and visually appealing. Made team collaboration easy" 4/5 What do you like best about Mural? I love how intuitive it feels and how easy it is to collaborate in real time. Review collected by and hosted on G2.com. What do you dislike about Mural? Large boards can get heavy and slow, and I wish there were more templates to customize. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural helps solve the challenge of aligning ideas and collaboration in distributed teams. It makes brainstorming, planning, and visual organization much smoother, which saves time and keeps everyone engaged and on the same page. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") CF Verified User in Financial Services Mid-Market (51-1000 emp.) 2/27/2019 "mural enhances remote collaboration for teams of any size" 4/5 What do you like best about Mural? What I love about mural is the ease of collaboration. It's really fantastic how we can all work on the same board and complete different workshops as if we were all at the same place. Review collected by and hosted on G2.com. What do you dislike about Mural? Sometimes we lose track and it can be overcrowded for big teams, still we can work it through by creating multiple boards and split the team so that it doesn't become crowded. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? I have used mural for project planning and user journeys as well as for remote design sprints with clients and their teams. Review collected by and hosted on G2.com. Show More 10/9/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Afzul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Afzul S.") AS Afzul S. Director Consulting Small-Business (50 or fewer emp.) 2/3/2025 "A Game-Changer for Seamless and Engaging Workshops”" 5/5 What do you like best about Mural? Mural is interface is designed for ease of use. I have been able to create custom boards tailored for strategy, problem-solving, idea validation, evaluation, and team alignment. I use Mural every month for both remote and in-person workshops. The platform’ has built-in features for facilitators that make running sessions smooth and engaging. Being able to export and share board content in different formats is a huge advantage, making it easy to share workshop artefacts with client after the workshop. Review collected by and hosted on G2.com. What do you dislike about Mural? There is nothing I dislike about Mural. I have experienced no downside using the platform these past four years Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural is helping me solve the challenge of effective collaboration and engagement in remote or in-person workshops by ensuring that participants can contribute meaningfully, stay aligned, and work visually in real time. In addition, Mural simplifies workshop preparation, execution, and follow-up with its templates, built-in facilitation tools, and export options, making it easier to document and share insights with clients. Review collected by and hosted on G2.com. Show More 3/12/2025 Current UserValidated ReviewerSource: Organic MP Manish P. DevOps Engineer Small-Business (50 or fewer emp.) 4/4/2025 "Amazing tool for visual collaboration" 5/5 What do you like best about Mural? Mural helps in communicating and collaborating with teams in real-time and offers tons of features that extends its capabilities. Its prebuilt templates helps in understanding and getting started quickly and efficiently. The new AI feature helps in producing and structuring better ideas and provide full control over notes, images and diagrams. Review collected by and hosted on G2.com. What do you dislike about Mural? It has few browser compatibility issues and few performance issues when working with large boards with many action elements. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural plays an important role in our organization and helps us collaborate in real time. It helps in improving workflows and eliminating the need for manual tasks. Its AI helps in unlocking more features and ideas that needs to be implemented. We are able to manage and collaborate on projects in real time and align all tasks for better automation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Spencer H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spencer H.") SH Spencer H. SQA Analyst II Mid-Market (51-1000 emp.) 2/21/2025 "Great software for team collaboration!" 4/5 What do you like best about Mural? The ease-of-use of Mural is what keeps bringing my team and I back to it. It is infinitely customizable, intuitive and is used every day. Our IT team makes great use of its Jira integration and is one of the primary reasons it is a staple of our tool suite. Review collected by and hosted on G2.com. What do you dislike about Mural? Perhaps it is just my internet and/or computer's processing power, but it does run a little slow sometimes and take up a good bit of memory. There appears to be an occasional caching issue as well but none of these apparent issues keep anyone on my team from using the software. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? My software development team and I were looking for a tool to properly do 3 main things: project management, a shared team calendar and a whiteboard to run retrospectives. Adoption of Mural has allowed us to do all 3 of these with the same tool with an incredible ease-of-use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite OW omar w. student Small-Business (50 or fewer emp.) 2/20/2025 Guest users or non-business users of the software, not included in G2 scores. "It's a really nice for studying. I use it almost daily and all my casemates love it when I share it." 5/5 What do you like best about Mural? Mural is a really great collaborative tool. Its simple interface, large library of templates, and real-time collaboration capabilities make it convenient to collaborate with teams remotely. I use it almost daily and for about 6-8 hours a day. I use it at school and it's really easy to use because I can just share the link to my teacher and she can project it on the smart board and we use it for homework, projects and more. Review collected by and hosted on G2.com. What do you dislike about Mural? While Mural is a great tool, it can be a bit slow at times, especially with bigger boards and more collaborators. Also onboarding new users can be difficult, especially for those without prior experience using digital whiteboarding tools. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural makes working together easy by allowing me to contribute ideas visually and engage in sessions without hassle. Its smart interface and real-time features make participation easy, ensuring smooth teamwork and efficient discussions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Monica Alejandra C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica Alejandra C.") MC Monica Alejandra C. Especialista en experiencia de servicios digitales Enterprise (\> 1000 emp.) 7/22/2025 "Helps me to work collaboratively and agile" 4/5 What do you like best about Mural? I appreciate: The different brainstorming templates, the timer, the ease of assigning points and making it easy to choose new ideas. Review collected by and hosted on G2.com. What do you dislike about Mural? It would be ideal if it could be added as an extension or just integrated with google meet. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural helps me to collaborate with teams in different locations, facilitates the creation of digital products, the selection of functionalities and the making of business decisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 7/24/2025 "The best whiteboarding app I've used" 4/5 What do you like best about Mural? Mural has a lot of rich features that also work well, making it my preferred whiteboarding tool of the ones I've tried. It supports a lot of media types (which si perfect for my retros). Review collected by and hosted on G2.com. What do you dislike about Mural? Private mode isn't really private; it'd be nice if it didn't show where you moved items to as that makes some of the activities of my team retros not as private as we'd like. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural solves the problem of how to gather ideas together from my team and synthesizing them. With its collection of features & integrations, it's easy to work in Mural and export out. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Saritha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saritha S.") SS Saritha S. Technical writer Enterprise (\> 1000 emp.) 11/14/2022 "Most helpful tool" 5/5 What do you like best about Mural? You can draw, demonstrate something to team members and brainstorm with others Review collected by and hosted on G2.com. What do you dislike about Mural? Difficult to understand how to use for a starter Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Collaboration through online Review collected by and hosted on G2.com. Show More 10/1/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite GB Gagandeep B. Manager Data Science and Analytics Enterprise (\> 1000 emp.) 7/24/2025 "Perfect Visual Collaboration to boost team productivity" 5/5 What do you like best about Mural? Effortless collaboration with unlimited team members with correct level of control on the board Review collected by and hosted on G2.com. What do you dislike about Mural? There should be a provision of offline access Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? This brings a common platform to be used by my team and clients alike. Even other vendors can contribute at the same time to brainstorm together and solve the common problem collaboratively Review collected by and hosted on G2.com. 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