--- title: Mural Reviews meta\_title: 'Mural Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1470 reviews by the users' company size, role or industry to find out how Mural works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1470 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration --- ### Mural Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Mural, finding it intuitive and efficient for collaborative work. [(43 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565678&qs=pros-and-cons#reviews) Users value the **easy team collaboration** in Mural, enhancing meetings and brainstorming with intuitive tools and great support. [(35 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1563729&qs=pros-and-cons#reviews) Users appreciate the **time-saving templates** in Mural, which enhance collaboration and streamline the brainstorming process. [(31 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565770&qs=pros-and-cons#reviews) Users love the **collaboration capabilities** of Mural, enhancing teamwork with intuitive tools for brainstorming and meetings. [(27 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564897&qs=pros-and-cons#reviews) Users love the **real-time collaboration** features of Mural, enhancing teamwork with dynamic interactions and seamless integration. [(25 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565363&qs=pros-and-cons#reviews) Users experience **slow performance** with Mural, particularly when handling large files or during simultaneous collaborations. [(17 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564481&qs=pros-and-cons#reviews) Users experience **slow loading** when processing large files or during simultaneous collaboration, affecting overall fluidity. [(16 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564834&qs=pros-and-cons#reviews) Users experience **performance issues** with Mural, especially when handling large files or during simultaneous edits. [(15 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565267&qs=pros-and-cons#reviews) Users find Mural's **limited features** frustrating, especially compared to alternatives like Miro and Lucid. [(11 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565643&qs=pros-and-cons#reviews) Users find Mural's **diagramming features lacking** , limiting its overall utility and organizational capabilities. [(10 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565155&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Mural ##### 1. Ease of Use Users appreciate the **ease of use** of Mural, finding it intuitive and efficient for collaborative work. [ See 43 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565678&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe ##### 2. Team Collaboration Users value the **easy team collaboration** in Mural, enhancing meetings and brainstorming with intuitive tools and great support. [ See 35 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1563729&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe ##### 3. Templates Users appreciate the **time-saving templates** in Mural, which enhance collaboration and streamline the brainstorming process. [ See 31 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565770&qs=pros-and-cons#reviews) See Related User Reviews HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe AP Alfred P. Mid-Market (51-1000 emp.) 5.0/5 "Incredible Visual Collaboration with Powerful, Easy Project Management" What do you like about Mural? This tool stands out for visual collaboration, making it easy for teams to work together visually from any location and on any device. I really apprec ##### 4. Collaboration Users love the **collaboration capabilities** of Mural, enhancing teamwork with intuitive tools for brainstorming and meetings. [ See 27 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564897&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Collaboration and Visual Brainstorming with Mural" What do you like about Mural? Mural helps in making collaboration easy, particularly when person are not in the same room. We can say that it's really visual and intuitive. Also th ##### 5. Real-time Collaboration Users love the **real-time collaboration** features of Mural, enhancing teamwork with dynamic interactions and seamless integration. [ See 25 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565363&qs=pros-and-cons#reviews) See Related User Reviews HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe AP Alfred P. Mid-Market (51-1000 emp.) 5.0/5 "Incredible Visual Collaboration with Powerful, Easy Project Management" What do you like about Mural? This tool stands out for visual collaboration, making it easy for teams to work together visually from any location and on any device. I really apprec ### 5 Cons or Disadvantages of Mural ##### 1. Slow Performance Users experience **slow performance** with Mural, particularly when handling large files or during simultaneous collaborations. [ See 17 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564481&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 2. Slow Loading Users experience **slow loading** when processing large files or during simultaneous collaboration, affecting overall fluidity. [ See 16 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564834&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 3. Performance Issues Users experience **performance issues** with Mural, especially when handling large files or during simultaneous edits. [ See 15 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565267&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 4. Limited Features Users find Mural's **limited features** frustrating, especially compared to alternatives like Miro and Lucid. [ See 11 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565643&qs=pros-and-cons#reviews) See Related User Reviews ![Shaik J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaik J.") SJ Shaik J. Enterprise (\> 1000 emp.) 4.5/5 "Great for Remote Teams, But Needs Smoother Mobile Experience" What do you dislike about Mural? Performance issues, export limitations, mobile experience is not as smooth as compared to web and desktop. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Excellent platform for creative and remote teamwork" What do you dislike about Mural? Performance slows on larger boards and exporting visuals could be more flexible ##### 5. Diagramming Issues Users find Mural's **diagramming features lacking** , limiting its overall utility and organizational capabilities. [ See 10 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565155&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Enterprise (\> 1000 emp.) 5.0/5 "Excellent collaboration tool" What do you dislike about Mural? The set of shapes is limited and the text formatting option a little too basic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Mural new features to engage your Community and boost facilitation workshops" What do you dislike about Mural? - Apps integration: their number should be higher - It would be great to have more shapes and connectors options - Exports formats should be complet LA Lorenzo A. Finance Manager Mid-Market (51-1000 emp.) 9/16/2025 "Robust online whiteboard tools for virtual meeting" 4.5/5 What do you like best about Mural? Quick to access, work on cloud platform which need no software installation to implement, any devices with web-browser can open the platform. Complete whiteboard tools to draw, add graph, sharing data and unlimited canvas size for meeting participant to collaborate and edit the canvas. Endless integration connection with various software, especially with Jira for brainstorming session. Review collected by and hosted on G2.com. What do you dislike about Mural? Slow response from customer support, 3-4 working days reply is the norm, need a faster response when the software is acting-up and showing error. Using it as everyday software can be a problem if the problem is not solve immediately. No access for offline usage as the platform only work on cloud service. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural help teams of hybrid worker to collaborate on brain storming session to discuss on idea and managing the idea until it become a reality. Easy integration allow users to use it at every meeting setting, even on a physical meeting, Mural can be really helpful as a visual collaboration platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") GM Verified User in Marketing and Advertising Enterprise (\> 1000 emp.) 10/24/2025 Guest users or non-business users of the software, not included in G2 scores. "Intuitive Collaboration, But Large Boards Can Get Cluttered" 4/5 What do you like best about Mural? What I like best about Mural is how intuitive and visually engaging it makes team collaboration. It’s easy to map out ideas, structure projects, and align on next steps, even with distributed teams. The templates, sticky notes, and real-time editing features make brainstorming and planning sessions highly productive and interactive. It truly helps keep everyone aligned and creative, no matter where they’re working from. Review collected by and hosted on G2.com. What do you dislike about Mural? What I dislike about Mural is that it can occasionally feel cluttered when working on larger boards with multiple collaborators. Navigation and organization can get tricky without clear structure, and performance sometimes slows down when too many elements are on a canvas. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural is helping solve the challenge of remote and hybrid collaboration by providing a shared visual space where teams can brainstorm, plan, and align in real time. It bridges the gap between in-person and virtual meetings, making it easier for everyone to contribute and stay engaged no matter where they’re located. As an account manager, this has made it much easier to capture client and internal feedback, keep projects moving forward efficiently, and ensure all voices are heard during strategy sessions. It’s helped us accelerate decision-making and maintain creative momentum across campaigns. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 11/4/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite AG Avni G. Cloud Engineer 3 Enterprise (\> 1000 emp.) 8/20/2025 Guest users or non-business users of the software, not included in G2 scores. "Great Tool for Collaboration and Brainstorming" 4.5/5 What do you like best about Mural? I like how easy it is to collaborate with my team in real time. The digital whiteboard makes brainstorming and planning more interactive, and the templates save a lot of time. It’s very helpful for remote teamwork and keeping everyone engaged. Review collected by and hosted on G2.com. What do you dislike about Mural? Sometimes the board can get cluttered when there are too many notes, and it takes a moment to organize. Also, it can feel a little heavy on slower internet, but overall it works really well. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural helps solve the challenge of collaborating with team members who are in different locations. It provides a shared space where we can brainstorm, plan, and organize ideas together in real time. This makes meetings more interactive, reduces confusion, and helps us reach decisions faster. It keeps everyone engaged and aligned, even when working remotely. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PF Patrick F. Regional learning and development team lead Mid-Market (51-1000 emp.) 8/2/2025 "Focused and targeted" 4.5/5 What do you like best about Mural? Enables a good use of colourful and focused notes to summarise the discussion and acts well as a presenter aid. The overall effect is definitely productive that it shows all aspects of the work or discussion in overview and targeted to individual statements. Review collected by and hosted on G2.com. What do you dislike about Mural? Take time to get used to the software and would be great to have a simple step by step tag along guide to support working…eg.staged guide to do this then do that then this then that ……this hand held guide would support those wanting to get used to mural quickly as well as those not dues to aids such as this. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Visual communications made easy, Mural supports effective feedback from those participants not used to presenting, colourful use of tools to ass accents and priorities to discussions and feedback, stages of project management clearly defined, , Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite RP Rose P. Sales Coordinator Small-Business (50 or fewer emp.) 1/20/2026 "Agile, Professional, and Saves Hours with Specialized Templates" 4/5 What do you like best about Mural? It has stood out for its agility and professionalism, and it also saves hours of manual work thanks to its wide variety of specialized templates. Review collected by and hosted on G2.com. What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural has been indispensable for streamlining our sales process. Its asynchronous collaboration capabilities have largely eliminated the need for constant meetings, making it much easier to keep work moving forward without everyone having to be online at the same time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Gameng AB P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gameng AB P.") GP Gameng AB P. CEO, Brand Manager Small-Business (50 or fewer emp.) 4/7/2026 Guest users or non-business users of the software, not included in G2 scores. "Once Great for Collaboration, Now Outpaced by Easier Competitors" 1.5/5 What do you like best about Mural? It was the first board to use for collaboration. Easy to understand and to work with Review collected by and hosted on G2.com. What do you dislike about Mural? There are competitors now that is easier to use. MIRO and Zoom Whiteboard Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? To cooperate with people in hybrid or remote locations Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 4/21/2026 Validated ReviewerIncentivizedSource: G2 invite HT Howard T. Howard Tiersky Small-Business (50 or fewer emp.) 12/10/2025 "Empowers Agile Teams with Intuitive Design and Versatile Templates" 5/5 What do you like best about Mural? I appreciate how it helps sharpen visual thinking and supports agile methodology. The platform is very user-friendly and offers a broad selection of templates, which really speeds up any project. Review collected by and hosted on G2.com. What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Since its introduction, this tool has demonstrated its value. I have been able to visualize complex ideas more easily, which has enhanced clarity and accelerated decision-making. Additionally, it is not only innovative but has also made meetings more engaging and productive. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Fonsie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fonsie F.") FF Fonsie F. Creative project manager Marketing and Advertising Small-Business (50 or fewer emp.) 5/22/2025 "Perfect for organizing brainstorming sessions" 4.5/5 What do you like best about Mural? One thing I really love about Mural is how it facilitates and smooths the collaboration between many teams, they can be anywhere. I mainly use it for brainstorm and writing out maps of the idea but it has been a great tool for visualizing the complex concepts. I can work with tools such as Slack and Microsoft Teams, because it really well integrates and it’s easy for me to share and communicate with my team in real time. It’s also a big time saving with the templates! Review collected by and hosted on G2.com. What do you dislike about Mural? In some ways, Mural can be a little too feature rich of its own. The UI is great for frequent users but I've noticed that the new users might find it a bit difficult starting from where. Additionally, it can also lag a little when people are all editing at the same time, making collaborative sessions most fluid than I’d like. Overall, these are nuisances, but nuisances that should be observed nonetheless. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural was the tool that helped us up until most the main problem it resolved was to make collaboration from distant locations easier. It has given us the shared space to work in that allows us to have more productive brain storming sessions. It has helped run the workflow which has become easier to have everyone on the same page. That has been great as a solution that makes sure that all team members can work from anywhere and stay aligned during projects. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Shaik J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaik J.") SJ Shaik J. Lead Scrum Master Financial Services Enterprise (\> 1000 emp.) 10/20/2025 "Great for Remote Teams, But Needs Smoother Mobile Experience" 4.5/5 What do you like best about Mural? Supports remote teamwork, voting, timers and facilitation tools, works on desktop, mobile and web. Review collected by and hosted on G2.com. What do you dislike about Mural? Performance issues, export limitations, mobile experience is not as smooth as compared to web and desktop. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Improve business process agility Enhance decision making Improve business process outcomes Create internal/operational efficiencies Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 12/10/2025 Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") GN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 3/21/2026 Guest users or non-business users of the software, not included in G2 scores. "Helpful Brainstorming Template That Keeps Team Ideas Organized" 4/5 What do you like best about Mural? It’s a helpful brainstorm template for collaborating with a team. It makes it easier to share ideas, keep everyone aligned, and organize thoughts in one place. Review collected by and hosted on G2.com. What do you dislike about Mural? There aren’t as many templates as in the Miro app, and it also doesn’t offer as many AI features. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Team collaboration, service, and product design. Review collected by and hosted on G2.com. 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