--- title: Mural Reviews meta\_title: 'Mural Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1470 reviews by the users' company size, role or industry to find out how Mural works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1470 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration --- ### Mural Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Mural, finding it intuitive and efficient for collaborative work. [(43 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565678&qs=pros-and-cons#reviews) Users value the **easy team collaboration** in Mural, enhancing meetings and brainstorming with intuitive tools and great support. [(35 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1563729&qs=pros-and-cons#reviews) Users appreciate the **time-saving templates** in Mural, which enhance collaboration and streamline the brainstorming process. [(31 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565770&qs=pros-and-cons#reviews) Users love the **collaboration capabilities** of Mural, enhancing teamwork with intuitive tools for brainstorming and meetings. [(27 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564897&qs=pros-and-cons#reviews) Users love the **real-time collaboration** features of Mural, enhancing teamwork with dynamic interactions and seamless integration. [(25 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565363&qs=pros-and-cons#reviews) Users experience **slow performance** with Mural, particularly when handling large files or during simultaneous collaborations. [(17 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564481&qs=pros-and-cons#reviews) Users experience **slow loading** when processing large files or during simultaneous collaboration, affecting overall fluidity. [(16 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564834&qs=pros-and-cons#reviews) Users experience **performance issues** with Mural, especially when handling large files or during simultaneous edits. [(15 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565267&qs=pros-and-cons#reviews) Users find Mural's **limited features** frustrating, especially compared to alternatives like Miro and Lucid. [(11 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565643&qs=pros-and-cons#reviews) Users find Mural's **diagramming features lacking** , limiting its overall utility and organizational capabilities. [(10 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565155&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Mural ##### 1. Ease of Use Users appreciate the **ease of use** of Mural, finding it intuitive and efficient for collaborative work. [ See 43 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565678&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe ##### 2. Team Collaboration Users value the **easy team collaboration** in Mural, enhancing meetings and brainstorming with intuitive tools and great support. [ See 35 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1563729&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe ##### 3. Templates Users appreciate the **time-saving templates** in Mural, which enhance collaboration and streamline the brainstorming process. [ See 31 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565770&qs=pros-and-cons#reviews) See Related User Reviews HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe AP Alfred P. Mid-Market (51-1000 emp.) 5.0/5 "Incredible Visual Collaboration with Powerful, Easy Project Management" What do you like about Mural? This tool stands out for visual collaboration, making it easy for teams to work together visually from any location and on any device. I really apprec ##### 4. Collaboration Users love the **collaboration capabilities** of Mural, enhancing teamwork with intuitive tools for brainstorming and meetings. [ See 27 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564897&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Collaboration and Visual Brainstorming with Mural" What do you like about Mural? Mural helps in making collaboration easy, particularly when person are not in the same room. We can say that it's really visual and intuitive. Also th ##### 5. Real-time Collaboration Users love the **real-time collaboration** features of Mural, enhancing teamwork with dynamic interactions and seamless integration. [ See 25 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565363&qs=pros-and-cons#reviews) See Related User Reviews HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe AP Alfred P. Mid-Market (51-1000 emp.) 5.0/5 "Incredible Visual Collaboration with Powerful, Easy Project Management" What do you like about Mural? This tool stands out for visual collaboration, making it easy for teams to work together visually from any location and on any device. I really apprec ### 5 Cons or Disadvantages of Mural ##### 1. Slow Performance Users experience **slow performance** with Mural, particularly when handling large files or during simultaneous collaborations. [ See 17 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564481&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 2. Slow Loading Users experience **slow loading** when processing large files or during simultaneous collaboration, affecting overall fluidity. [ See 16 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564834&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 3. Performance Issues Users experience **performance issues** with Mural, especially when handling large files or during simultaneous edits. [ See 15 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565267&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 4. Limited Features Users find Mural's **limited features** frustrating, especially compared to alternatives like Miro and Lucid. [ See 11 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565643&qs=pros-and-cons#reviews) See Related User Reviews ![Shaik J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaik J.") SJ Shaik J. Enterprise (\> 1000 emp.) 4.5/5 "Great for Remote Teams, But Needs Smoother Mobile Experience" What do you dislike about Mural? Performance issues, export limitations, mobile experience is not as smooth as compared to web and desktop. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Excellent platform for creative and remote teamwork" What do you dislike about Mural? Performance slows on larger boards and exporting visuals could be more flexible ##### 5. Diagramming Issues Users find Mural's **diagramming features lacking** , limiting its overall utility and organizational capabilities. [ See 10 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565155&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Enterprise (\> 1000 emp.) 5.0/5 "Excellent collaboration tool" What do you dislike about Mural? The set of shapes is limited and the text formatting option a little too basic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Mural new features to engage your Community and boost facilitation workshops" What do you dislike about Mural? - Apps integration: their number should be higher - It would be great to have more shapes and connectors options - Exports formats should be complet AP Alfred P. Customer Service Manager Mid-Market (51-1000 emp.) 2/10/2026 "Incredible Visual Collaboration with Powerful, Easy Project Management" 5/5 What do you like best about Mural? This tool stands out for visual collaboration, making it easy for teams to work together visually from any location and on any device. I really appreciate its strong project management features, along with how user-friendly and customizable it is, and how quickly it becomes easy to understand. I also like that content can be implemented creatively, then exported without hassle and shared in a photo-formatted format. Review collected by and hosted on G2.com. What do you dislike about Mural? I have nothing negative to say. We find it easy to manage projects from start to finish, and I have no regrets. I haven’t had any problems during the time I’ve used this platform; the overall experience has been truly incredible and feels perfectly tailored to our needs. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? I use it for coaching, training, change workshops, and one-on-one sessions to develop a clearer shared overview. It helps break down subtasks, and team managers can easily track and monitor projects. The available templates also support collaborative work, and the platform is constantly evolving, which makes it increasingly user-friendly and flexible. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite IS Ivan S. Operating Manager Small-Business (50 or fewer emp.) 3/16/2026 "Striking Visuals and Powerful Live Collaboration Tools" 4.5/5 What do you like best about Mural? I like that it delivers striking visuals and encourages customer engagement, which helps create a better overall experience. It also provides tools such as conferencing, chat, calls, and the ability to send documents or files for live collaboration. In my opinion, this is one of its key highlights and is most effective when implemented digitally. Review collected by and hosted on G2.com. What do you dislike about Mural? It has been beneficial for everyone. I have nothing negative to say, I am satisfied with its various functionalities, including its multiple operational steps that allow for a better workflow, offering excellent performance. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? It’s an amazing app that modernizes traditional business promotion methods by adapting them to new technologies. For our team, it has streamlined both the design and sales process, making our work more efficient and letting us focus on what matters without unnecessary worries. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AR Arjun R. Software Developer Small-Business (50 or fewer emp.) 3/3/2026 "Polished, Intuitive Tool for Collaborative Campaign Planning" 5/5 What do you like best about Mural? It’s ideal for planning campaign strategies, and I really like that you can add a document-style format. The main functions are intuitive and easy to pick up, and it works well for cross-functional collaboration. I especially appreciate how it helps me collaborate with team members, and overall the application feels very polished. Review collected by and hosted on G2.com. What do you dislike about Mural? Improved management capabilities would be really helpful. I’d also like the notes to support more colors, since that would make it easier to organize things visually. As it is, the amount of information available can sometimes feel overwhelming. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? It helps me collaborate in real time, and the tool lets me set aside any worries. It has become a very useful part of my daily work, and the board allows us to track programs clearly. Overall, it makes it easier to organize ideas and plan projects. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite HS Hilel S. Production Manager Mid-Market (51-1000 emp.) 2/19/2026 "A Structured, Visual Planning Hub for Remote Team Collaboration" 5/5 What do you like best about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, especially when I’m working remotely. The drag-and-drop interface helps streamline how I organize workflows, and being able to keep all projects on a single page makes it much easier for the whole team to stay organized. Review collected by and hosted on G2.com. What do you dislike about Mural? It’s become my daily hub for team planning and development. I honestly don’t have anything negative to say about it. I especially love that it works like a big digital wall—similar to the whiteboard in our office—but it’s accessible right from my computer. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? I use it to create chart designs, show the latest data updates, and collaborate in brainstorming sessions with remote colleagues. It has also improved how our team approaches initiatives by streamlining decision-making and making our discussions more focused and productive. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AC Antoine C. Business Consultant Mid-Market (51-1000 emp.) 2/27/2026 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" 5/5 What do you like best about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally use complex views. I like that it's quite intuitive to used and optimizes the time I spend searching for different documents, and the software streamlines organization. Review collected by and hosted on G2.com. What do you dislike about Mural? I haven’t had any issues or problems so far. It’s been a fantastic experience for everyone on the team, making it easy to collaborate with colleagues and work together on projects in real time. We can edit the same presentation or drawings at the same time, which has made our workflow much smoother. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? It helps me a lot in my day-to-day work, especially when I’m collaborating with colleagues and clients. I find it particularly useful during video conferences for getting a clear overview of the key points in each project. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite LM Luciano M. Market Research Analyst Mid-Market (51-1000 emp.) 3/9/2026 "Fast, Reliable, and Easy to Use for Both Personal and Team Work" 4.5/5 What do you like best about Mural? Mural is an easy-to-use and reliable application that’s well suited for helping operators monitor their work and for enabling managers to analyze results and improve performance. I especially appreciate how fast and accurate it is, and how straightforward it feels to use even without advanced technical knowledge. Review collected by and hosted on G2.com. What do you dislike about Mural? I honestly have nothing bad to say. I love that it works equally well for personal use—organizing trips, activities, book reviews, and study notes—as it does for professional use, whether that’s collaborating in teams or supporting an entire organization. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? It’s not just a tool; it’s an important way to interact and communicate, both synchronously and asynchronously. Since we started using Mural, our brainstorming and design sessions, sprint planning, product ideation, and overall project management have become more engaging, collaborative, and enjoyable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite IO Ivanildo O. Digital Marketing Manager Mid-Market (51-1000 emp.) 3/23/2026 "Clean, Intuitive Collaboration Tool That Boosts Meeting Participation" 5/5 What do you like best about Mural? It’s an excellent collaboration tool and works really well for coordinating with both internal and external colleagues. I especially like the user interface: it’s clean and straightforward, with a simple design that avoids unnecessary features. Little to no training is needed, since most functions are intuitive and easy to pick up. Review collected by and hosted on G2.com. What do you dislike about Mural? I have nothing negative to say. Since we started using this platform in our meetings, everyone can contribute and is more motivated to share their ideas. Our experience has been incredible, it works perfectly for our needs. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Primarily, it allows us to work together in the same space, making workshops and meetings more efficient. The shared workspace provided good foundation for brainstorming and project development. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Jaylen J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jaylen J.") JJ Jaylen J. Design Intern Mid-Market (51-1000 emp.) 4/21/2026 Guest users or non-business users of the software, not included in G2 scores. "Great for Team Collaboration and Brainstorming" 5/5 What do you like best about Mural? I like the collaborative it all allows for our team to work together to brainstorm ideas Review collected by and hosted on G2.com. What do you dislike about Mural? I think sometimes its hard to remove some of the tools if you accidently click or that some of the keyboard shortcuts that are on other websites dont follow over Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? being able to collaborate with a bigger group and visualize it Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KM Karolina M. Project manager Sporting Goods Enterprise (\> 1000 emp.) 2/3/2026 Guest users or non-business users of the software, not included in G2 scores. "Mural Makes Roadmaps & Workshops Fast with Ready-Made Templates" 5/5 What do you like best about Mural? Mural is a great tool for roadmaps, timelines, and similar planning needs. I also use it when facilitating workshops or running courses. It offers many ready-made templates, which helps me save a lot of time and get started quickly. I choose Mural quite frequently because it is easy to use. Review collected by and hosted on G2.com. What do you dislike about Mural? You can only have three Murals at no cost. If you want to collaborate with your team, you’ll need to upgrade your plan. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural helps me visualize ideas for non-technical people and for the board, and it speeds up decision-making. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") CA Verified User in Automotive Enterprise (\> 1000 emp.) 5/20/2026 "Collaborative, Visual, and Easy-to-Use for Workshops and Brainstorming" 5/5 What do you like best about Mural? An incredibly collaborative, visual, and easy-to-use platform for workshops, brainstorming sessions, and ideation. It also has straightforward export features that let you turn inputs into usable Excel files and PDFs for additional work or readout presentations. Review collected by and hosted on G2.com. What do you dislike about Mural? External sharing a little clunky, and it has limited integrations with formats like PPT slide sized frames that would be helpful to design boards which can be quickly moved into other formats once populated. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Incredible tool for both in person and virtual workshops, eliminates the manual work of transcribing physical sticky notes, while providing a better participant experience through ease of reading others comments, built in features like voting for ideas, timers, and more. Review collected by and hosted on G2.com. 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