--- title: Mural Reviews meta\_title: 'Mural Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1470 reviews by the users' company size, role or industry to find out how Mural works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1470 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration --- ### Mural Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Mural, finding it intuitive and efficient for collaborative work. [(43 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565678&qs=pros-and-cons#reviews) Users value the **easy team collaboration** in Mural, enhancing meetings and brainstorming with intuitive tools and great support. [(35 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1563729&qs=pros-and-cons#reviews) Users appreciate the **time-saving templates** in Mural, which enhance collaboration and streamline the brainstorming process. [(31 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565770&qs=pros-and-cons#reviews) Users love the **collaboration capabilities** of Mural, enhancing teamwork with intuitive tools for brainstorming and meetings. [(27 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564897&qs=pros-and-cons#reviews) Users love the **real-time collaboration** features of Mural, enhancing teamwork with dynamic interactions and seamless integration. [(25 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565363&qs=pros-and-cons#reviews) Users experience **slow performance** with Mural, particularly when handling large files or during simultaneous collaborations. [(17 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564481&qs=pros-and-cons#reviews) Users experience **slow loading** when processing large files or during simultaneous collaboration, affecting overall fluidity. [(16 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564834&qs=pros-and-cons#reviews) Users experience **performance issues** with Mural, especially when handling large files or during simultaneous edits. [(15 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565267&qs=pros-and-cons#reviews) Users find Mural's **limited features** frustrating, especially compared to alternatives like Miro and Lucid. [(11 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565643&qs=pros-and-cons#reviews) Users find Mural's **diagramming features lacking** , limiting its overall utility and organizational capabilities. [(10 mentions)](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565155&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Mural ##### 1. Ease of Use Users appreciate the **ease of use** of Mural, finding it intuitive and efficient for collaborative work. [ See 43 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565678&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe ##### 2. Team Collaboration Users value the **easy team collaboration** in Mural, enhancing meetings and brainstorming with intuitive tools and great support. [ See 35 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1563729&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe ##### 3. Templates Users appreciate the **time-saving templates** in Mural, which enhance collaboration and streamline the brainstorming process. [ See 31 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565770&qs=pros-and-cons#reviews) See Related User Reviews HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe AP Alfred P. Mid-Market (51-1000 emp.) 5.0/5 "Incredible Visual Collaboration with Powerful, Easy Project Management" What do you like about Mural? This tool stands out for visual collaboration, making it easy for teams to work together visually from any location and on any device. I really apprec ##### 4. Collaboration Users love the **collaboration capabilities** of Mural, enhancing teamwork with intuitive tools for brainstorming and meetings. [ See 27 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564897&qs=pros-and-cons#reviews) See Related User Reviews AC Antoine C. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive, Streamlined Real-Time Collaboration That Keeps Everything Organized" What do you like about Mural? It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Collaboration and Visual Brainstorming with Mural" What do you like about Mural? Mural helps in making collaboration easy, particularly when person are not in the same room. We can say that it's really visual and intuitive. Also th ##### 5. Real-time Collaboration Users love the **real-time collaboration** features of Mural, enhancing teamwork with dynamic interactions and seamless integration. [ See 25 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565363&qs=pros-and-cons#reviews) See Related User Reviews HS Hilel S. Mid-Market (51-1000 emp.) 5.0/5 "A Structured, Visual Planning Hub for Remote Team Collaboration" What do you like about Mural? What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, espe AP Alfred P. Mid-Market (51-1000 emp.) 5.0/5 "Incredible Visual Collaboration with Powerful, Easy Project Management" What do you like about Mural? This tool stands out for visual collaboration, making it easy for teams to work together visually from any location and on any device. I really apprec ### 5 Cons or Disadvantages of Mural ##### 1. Slow Performance Users experience **slow performance** with Mural, particularly when handling large files or during simultaneous collaborations. [ See 17 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564481&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 2. Slow Loading Users experience **slow loading** when processing large files or during simultaneous collaboration, affecting overall fluidity. [ See 16 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1564834&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 3. Performance Issues Users experience **performance issues** with Mural, especially when handling large files or during simultaneous edits. [ See 15 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565267&qs=pros-and-cons#reviews) See Related User Reviews RP Rose P. Small-Business (50 or fewer emp.) 4.0/5 "Agile, Professional, and Saves Hours with Specialized Templates" What do you dislike about Mural? System performance is noticeably negatively affected when processing large files, and the slowdown becomes more apparent as file size increases. HT Howard T. Small-Business (50 or fewer emp.) 5.0/5 "Empowers Agile Teams with Intuitive Design and Versatile Templates" What do you dislike about Mural? The performance of the mobile app is noticeably slow. It would be beneficial if the company focused on optimizing this area. ##### 4. Limited Features Users find Mural's **limited features** frustrating, especially compared to alternatives like Miro and Lucid. [ See 11 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565643&qs=pros-and-cons#reviews) See Related User Reviews ![Shaik J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shaik J.") SJ Shaik J. Enterprise (\> 1000 emp.) 4.5/5 "Great for Remote Teams, But Needs Smoother Mobile Experience" What do you dislike about Mural? Performance issues, export limitations, mobile experience is not as smooth as compared to web and desktop. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Excellent platform for creative and remote teamwork" What do you dislike about Mural? Performance slows on larger boards and exporting visuals could be more flexible ##### 5. Diagramming Issues Users find Mural's **diagramming features lacking** , limiting its overall utility and organizational capabilities. [ See 10 mentions ](https://www.g2.com/products/mural/reviews?filters%5Bsentiment_snippet%5D=1565155&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Enterprise (\> 1000 emp.) 5.0/5 "Excellent collaboration tool" What do you dislike about Mural? The set of shapes is limited and the text formatting option a little too basic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Mural new features to engage your Community and boost facilitation workshops" What do you dislike about Mural? - Apps integration: their number should be higher - It would be great to have more shapes and connectors options - Exports formats should be complet NV Nahum V. Business Analyst Small-Business (50 or fewer emp.) 6/30/2026 "Top-Tier Tools, Clear Visualizations, and Intuitive Navigation" 4.5/5 What do you like best about Mural? The platform brings together top-tier tools and offers a variety of useful templates for organizations. I love the powerful visualization tools; the graphical representation of data is clear and straightforward. I find the navigation intuitive, and the platform is extremely easy for end users. Review collected by and hosted on G2.com. What do you dislike about Mural? The user interface could use improvement; allowing customization of the analysis selection menu would greatly benefit the platform. It's difficult to recover deleted ideas, and sometimes the system takes a long time to process data. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? This tool increases productivity and monitors changes in key performance indicators. It has been an extremely useful tool for analysis, helping me solve problems by clearly visualizing my ideas. Overall, it helps us improve the efficiency of our work. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite MY Macario Y. System Engineer Small-Business (50 or fewer emp.) 6/28/2026 "Real-Time Collaboration with Powerful Templates and Professional Presentations" 5/5 What do you like best about Mural? I love the ability to work synchronously; it enables real-time visual collaboration. It offers impressive features for a wide range of needs, and the available templates make interactive work simple and smooth. I also appreciate the wide variety of functions and the ability to create high-quality, professional presentations. Review collected by and hosted on G2.com. What do you dislike about Mural? Some functions feel a bit misconfigured at times, and the range of tools could be improved. It would also be great to be able to use more detailed images. Occasionally, there’s a delay when using the editing function. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Teams can work together, and content can be implemented creatively, which helps facilitate collaboration and consultation. It offers most of the relevant features and is an excellent tool for creating organizational charts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite RD Ravikiran D. Senior Project Manager Enterprise (\> 1000 emp.) 2/12/2026 "Mural’s Infinite Canvas and Intuitive UI Make Brainstorming Limitless" 5/5 What do you like best about Mural? The best thing about mural i love is infinite canvas feature which makes our brainstoroming limitless and borderless, also its intuitive User interface is something which i love the most about mural . Review collected by and hosted on G2.com. What do you dislike about Mural? I dont feel that there is something wrong with Mural it is one of my favorite software for our retros. and i feel the support and the integrations are also very well. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural is helping us in conducting good brainstorming sessions, as well as it is helping us in a very good retrospective of our sprints which is ultimately helping us to figure out what went well and what can be improved from our sprint failures if any, secondly we are using it to track our deliverables of our projects which also gives us confidence how our teams are performing real-time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite IA Imad A. Management Accountant Mid-Market (51-1000 emp.) 3/24/2026 "Simple Setup and Smart Arrow Adjustments for Effortless Decision Trees" 4.5/5 What do you like best about Mural? I mainly want to highlight how simple and intuitive the initial setup was. I was able to start using it right away, which I really loved. I also appreciate the automatic arrow adjustment feature, since it makes creating and updating decision trees much easier and lets me focus on the flow instead of worrying about the small details. Review collected by and hosted on G2.com. What do you dislike about Mural? I have nothing negative to say. Their drag-and-drop diagrams and pre-designed templates are very useful because they let you quickly create visual representations without starting from scratch. This saves time and makes workflows easier to understand. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? I needed software that was easy to use and understand, and that also let me export to PDF. With Mural, I found exactly that—and more. It’s been an incredibly useful tool for organizing my ideas into a visual decision tree, and it’s made a radical difference in how I work. I’ve gone from piles of notes to clear, visual service plans that stakeholders actually enjoy reading. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite MH Mitchell H. Senior Product Marketing Manager Mid-Market (51-1000 emp.) 3/8/2026 "Seamless Real-Time Collaboration with a Polished, Flexible Workspace" 4.5/5 What do you like best about Mural? I love that multiple people can contribute at the same time—the real-time collaboration feels seamless. Its flexibility makes it suitable for almost any type of work, and the user interface feels polished and professional. The Mural panel lets us review all kinds of data in one place, and I also really appreciate the well-designed templates, which make it easier to get started and stay organized. Review collected by and hosted on G2.com. What do you dislike about Mural? Overall, it’s a great tool, but I think they should improve the option to save files as PDFs. It would also be beneficial to add some gamification features, and I’d like to see more user-friendly tutorials to make it easier to get started. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? I mainly use it for brainstorming because it helps me see which ideas are worth using. It also makes it easy to collaborate with different teams; with this tool, I can do almost anything I need. I’m able to work on many types of projects, and it supports collaboration by letting everyone contribute and share. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite RL Rohan L. Business Development Executive Small-Business (50 or fewer emp.) 3/1/2026 "Seamless Real-Time Collaboration with an Intuitive Interface and Great Templates" 5/5 What do you like best about Mural? I like the potential this kind of collaborative program offers, and the real-time collaboration feels seamless. It delivers excellent visual collaboration capabilities, and I find it impressively easy to use. I especially appreciate the intuitive interface, and the template library makes it a breeze to get started quickly. Review collected by and hosted on G2.com. What do you dislike about Mural? Managing dashboards can be confusing at times, and I sometimes feel like there are simply too many options to sort through. When I’m working with large files, the process can slow down noticeably, which makes it harder to stay efficient. Also, some of the more advanced features seem to require a deeper, more in-depth analysis before I can use them confidently. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? It has been an excellent collaboration tool, with an inexhaustible amount of information. It allows everyone to participate in the process and helps me improve my workflow. It also greatly simplifies organizing brainstorming sessions, and I use it to keep my team informed and aligned throughout the work. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite EK Eshani K. Sales Manager Mid-Market (51-1000 emp.) 3/17/2026 "Intuitive, Quick to Learn, and Packed with Creative Features" 5/5 What do you like best about Mural? I like how intuitive and easy it is to use, while still offering plenty of room for creativity and a comprehensive, systematic approach. It’s quick to learn, which makes it ideal for participants with no prior experience using virtual whiteboards. On top of that, the broad range of features—from icons and templates to freehand writing—makes creative work much easier and more enjoyable. Review collected by and hosted on G2.com. What do you dislike about Mural? To be honest, I don’t have anything negative to say. It’s easy to use and was very straightforward to integrate into our daily routine. It has become a fundamental part of the whole team’s workflow, and we end up using it almost every day. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? It’s our central workspace for content, links, workspaces, and team interactions—all in one platform that everyone can access directly from their browser. From online workshops to presentations and internal launch meetings, we manage everything through Mural. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite BA Bernd A. Manager Technical Services Small-Business (50 or fewer emp.) 3/22/2026 "Easy to Implement, Highly Compatible, and Backed by Excellent Customer Service" 5/5 What do you like best about Mural? I like that it’s a very easy system to implement, integrate, and update, especially with our high volume of users. We also appreciate its broad file compatibility and the excellent templates it offers. I also love that it’s available on the web, as well as for Windows and Mac. Review collected by and hosted on G2.com. What do you dislike about Mural? I have nothing negative to say, the custom service has been excellent, from the initial setup to the (very few) technical issues I've had. Furthermore, this application has the right tools and level of complexity for my needs. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? It mainly helps me collect notes from each of our meetings and brainstorming sessions in one place, keep them organized, and start analyzing them. It’s also made it easy for me to upload a custom image—like a chart or diagram—and save it so I can reuse it on other canvases. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AD Antonije D. Project Manager Mid-Market (51-1000 emp.) 4/24/2026 "Fast Visual Idea Sharing with Flexible Templates and Strong Collaboration" 5/5 What do you like best about Mural? I'm impressed by how quickly this platform lets me share my ideas visually, there are so many options to choose from across all the activities. The templates make things so much easier, and I love tis collaborative capabilities with team members. Review collected by and hosted on G2.com. What do you dislike about Mural? Ideally, everything should be available in a single view. Sometimes the dashboard becomes cluttered for no apparent reason, and occasionally the performance suffers as well. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? It helps us move faster than usual and enables teams to generate ideas together. It also improves collaborative management, and it’s fantastic to have a shared space where we can all work side by side. Overall, it greatly facilitates the visual organization of ideas and makes it easier to keep everything clear and aligned. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ML Mathew L. Data Engineer Mid-Market (51-1000 emp.) 3/2/2026 "Fast Workflow Integration with Templates, Easy Diagramming, and One-Click Sharing" 5/5 What do you like best about Mural? It stands out for how quickly you can integrate all its digital capabilities. I really like how easy it is to design ER diagrams and infrastructure layouts. It offers many templates that I can use directly, which saves me time. The ease of sharing is also great, I can get a shareable link with a single click and share it directly with other stakeholders. Review collected by and hosted on G2.com. What do you dislike about Mural? As an active user of all the business collaboration and communication features in this program, I can say it provides excellent virtual capabilities for creating a mutually supportive workspace. Overall, I genuinely have nothing negative to say about this platform. Review collected by and hosted on G2.com. What problems is Mural solving and how is that benefiting you? Mural makes it easy to create interactive workspaces where staff can add notes, draw, pin, files and images, and experiment with custom templates. It also makes it easy to upload various file types to your canvas, such as DOC, PDF, and ZIP. Review collected by and hosted on G2.com. 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