Verified User in Wholesale
UW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"6 months live"
2.5/5
What do you like best about Multiview ERP?

Extremily flexible and customizable ERP system Review collected by and hosted on G2.com.

What do you dislike about Multiview ERP?

- slow at times;

- initial setups are time consuming Review collected by and hosted on G2.com.

Response from Lizbeth Palumbo of Multiview ERP

Hello - thank you for leaving us your feedback.

If you haven't already, please reach out to our support team so we can look into any performance concerns. We are always happy to hear from you!

support@multiviewcorp.com

KU
Kelly U.
Mid-Market (51-1000 emp.)
"Best Small to Mid Sized Hospital ERP out there!"
5/5
What do you like best about Multiview ERP?

We are now in implementation setup but are looking forward to 1) A completely integrated product from electronic requisition to digital approvals, electronic POs, invoice receiving and payment all in 1 integrated product so that drill downs all the way from FS/GL to invoices can happen easily. 2) DATA DATA Data data!!! We can't wait to get access to data that we can use to create reporting that combines statistical and financial data from Epic with classic ERP data to give us invaluable insight into our true hospital financial health picture with an opportunity to detect emerging trends earlier than any hospital can today without super human manipulation. 3) Version 23 appears to have a nice understanding of the need for processes to be easy to complete. 4) We have heard nothing but great things about the customer support and the quick turnarounds when users are in need of help working with the system. Review collected by and hosted on G2.com.

What do you dislike about Multiview ERP?

It sounds like there are some enhancements to be considered in the materials management area of the ERP. Processes should be easy to manage digitally across all devices with No More Paper. Review collected by and hosted on G2.com.

Response from Barbara Simas of Multiview ERP

Great to hear! Thank you for sharing your feedback with us.

JC
Jennifer C.
Mid-Market (51-1000 emp.)
"A robust ERP that is truly customer-centric"
5/5
What do you like best about Multiview ERP?

What I like most about Multiview ERP is the ability to integrate our patient revenue and payroll data. This allows the user to drill down and analyze without having to sign into another system. This is a huge time saver and helps to automate a lot of our monthly journal entries. Another quality I like about Multiview is their commitement to their customers. They equipt customers with a customer support website, containing how to's, video training, and IMUG session content. If you're unable to solve your problem using the website, it is quick and easy to submit a support ticket. I have always had a representative contact me within 20 minutes and my issues are addressed quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Multiview ERP?

I don't have a lot to say about what I dislike about Multivew ERP. The look and intuitiveness of the system is a bit archaic and sometimes there can be multiple "clicks" to manuver around, neither of which affect my ability to work efficiently in the ERP. It does appear that Version 23 will improve these minut issues. Review collected by and hosted on G2.com.

Response from Barbara Simas of Multiview ERP

Wonderful to hear! Thank you for sharing your feedback with us.

JJ
Joel J.
Mid-Market (51-1000 emp.)
"Having access to this kind of expertise is a luxury"
5/5
What do you like best about Multiview ERP?

I have only started working with Multiview a month ago. My initial experience was that it was well designed and very user friendly. Then I was given access to several video tutorials of the different processes from AP to month end close and everything in between, including report writing and journal entry creation and review. I was already impressed before I attended the IMUG 2023 where I was given even more in person training and showne more functionality that could be used. I have been an accountant for 30 years and I have never had to luxury of working with an accounting software where I had to access to multiple Multiview employees who are all experts and willing to give a helping hand anytime. It truly is a unique product and I look forward to understanding all of it capabilities as a grow within my new role as Controller. Review collected by and hosted on G2.com.

What do you dislike about Multiview ERP?

I have not personally come across any downside at the moment but I am new at using the software. I will expand upon this as I gain more experience with Multiview. Review collected by and hosted on G2.com.

Response from Lizbeth Palumbo of Multiview ERP

Joel, thank you very much for sharing your feedback. As you continue exploring our product, feel free to reach out to our support team whenever you require guidance. Our exceptional team is always eager to assist and values hearing from you! You can contact them at support@multiviewcorp.com.

JE
Josh E.
Mid-Market (51-1000 emp.)
"Multiview ERP"
4.5/5
What do you like best about Multiview ERP?

I love the ease of use and how easy it is to navigate and pull the information that I need. The help desk and portal are extremely helpful and designed for the end user in mind. Review collected by and hosted on G2.com.

What do you dislike about Multiview ERP?

I don't have alot of experience with other programs to compare it to, but help desk was supportive of the thoughts I had to make improvements the time I was stuck. Review collected by and hosted on G2.com.

Response from Lizbeth Palumbo of Multiview ERP

Hello Josh! Thank you for sharing your feedback. Your input is greatly appreciated!

Jeffrey H.
JH
Jeffrey H.
Interim CFO
Mid-Market (51-1000 emp.)
"Multiview Review"
4/5
What do you like best about Multiview ERP?

I like the ease of moving through departments and or companies on line for the balance sheet or income statement Review collected by and hosted on G2.com.

What do you dislike about Multiview ERP?

It is a challenge to get help when needed Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Lots of capacity and opportunity; you get out what you put into it"
4/5
What do you like best about Multiview ERP?

I like being able to drill down to find exactly what I need at a detail level. From an accounting standpoint, Multiview is a great product. It has the capacity to streamline processes and is customizable. Review collected by and hosted on G2.com.

What do you dislike about Multiview ERP?

You will only get out what you're willing to put into it. Implementation could be very smooth or very rough depending on how much time and effort you're willing to put into the process. Review collected by and hosted on G2.com.

Response from Lizbeth Palumbo of Multiview ERP

Thank you for your feedback! We're happy to hear that Multiview has helped streamline your processes. It is a very customizable tool. We appreciate your insights on the implementation process and are excited to support you as you continue to leverage Multiview to its full capacity.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"love Multiview"
4/5
What do you like best about Multiview ERP?

The friendly reports the ease of how to run Multiview. Review collected by and hosted on G2.com.

What do you dislike about Multiview ERP?

I don't spend a lot of time in Multiview, but when i do get in there it is a great experience Review collected by and hosted on G2.com.

Response from Lizbeth Palumbo of Multiview ERP

Thank you for leaving us your feedback!

Don't hesitate to contact our support team if you need to venture out of reporting. We would be happy to help you explore other features in Multiview.

support@multiviewcorp.com

CA
Christy A.
Senior Accountant
Mid-Market (51-1000 emp.)
"Very user friendly and easy to learn."
5/5
What do you like best about Multiview ERP?

If you have experiences with Excel then Multiview is very easy to use. Customer Support is very fast and effective. The interface is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Multiview ERP?

I have trouble with the report function. Review collected by and hosted on G2.com.

Response from Lizbeth Palumbo of Multiview ERP

Hello Christy,

Thank you for your wonderful feedback! We're happy to hear about your positive experience with our Client Support team. Please do not hesitate to reach out to us for help with our reporting function. We'll be happy to hear from you!

support@multiviewcorp.com

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"It gets the job done"
3/5
What do you like best about Multiview ERP?

It's verycustomizable. The customer support team can help you personalize everything from the viewing experience, to reports, to export files for 3rd party software. Review collected by and hosted on G2.com.

What do you dislike about Multiview ERP?

It's not particularly user-friendly or easy to learn. Compared to other softwares, it has more steps in accountting processes and you usually need assistance from customer support to learn new things rather than learing by using the system yourself. Review collected by and hosted on G2.com.

Response from Lizbeth Palumbo of Multiview ERP

Thank you for your feedback! We're happy to hear that you appreciate the customization options and support from our client support team. We acknowledge your concerns about the learning curve and will share your feedback with our internal team. Thank you!