Multiplier Reviews & Product Details

One of the best things about Multiplier is the ease of use. It gives you all the necessary details you are looking from the get go and everything can be found on one platform. You also have a very proactive customer support team that is designated to each individual so that they can be assisted anytime they have an inquiry. It allows DINKY to be able to cater to the needs to employees whether it be detailing holidays on the calendar or ensuring that timesheets are correct and proper Review collected by and hosted on G2.com.

Pay statements do not reflect right away although that is not exactly the fault of the platform since it does take sometime for data to sync Review collected by and hosted on G2.com.

I am extremely satisfied with the Multiplier EOR solution. As a startup, it has empowered us to hire talent from across the globe seamlessly. The platform is incredibly easy to use, making the entire process smooth and hassle-free.

My initial interaction with Bhavya Madappa, Account Executive from the sales team, was exceptional. She was very friendly, approachable, and promptly addressed all my queries, ensuring a great onboarding experience. Once onboarded, I was introduced to Akhil Prince, our Customer Success Manager, who has been equally supportive and responsive. Akhil consistently resolves my concerns in a timely manner and provides excellent guidance whenever needed.

Overall, I highly recommend Multiplier for its user-friendly platform and exceptional customer support team. Review collected by and hosted on G2.com.

I don't have any dislike as if now as everything is smooth. Review collected by and hosted on G2.com.

I truly appreciate how efficient and user-friendly Multiplier's platform is. The streamlined process for managing global payroll, compliance, and benefits makes it incredibly convenient for global businesses such as ours. The seamless onboarding experience for new employees and the transparency in the system have been a huge plus.

Additionally, the customer support team is always available and highly responsive. Shoutout to Viren who provided a very quick, professional assistance and really made an effort to understand and address any concerns that I might have. The ability to manage everything from one platform, along with the high level of support, makes Multiplier stand out. Review collected by and hosted on G2.com.

I would wish to have a feature to include additional documents whenever we have a contract to be sent out for signature. Viren mentioned this is possible so I look forward to learning more about this. Review collected by and hosted on G2.com.

Multiplier offers a well-structured platform with a range of services for payroll and employee management. The initial onboarding process is seamless, and the user interface is intuitive and easy to navigate. Review collected by and hosted on G2.com.

Multiplier’s inability to adapt to the dynamic needs of startups and their rigid cancellation policies make them a less-than-ideal partner for fast-paced businesses. Despite requesting a cancellation within a reasonable timeframe and not utilizing the service, they refused to offer any resolution or flexibility. Their approach demonstrates a lack of understanding of the challenges startups face and an unwillingness to accommodate unforeseen changes.

Additionally, their customer success team falls short in providing empathetic or proactive solutions. Rather than collaborating to find a mutually beneficial resolution, they rigidly reiterated their policies, leaving me feeling unsupported and undervalued as a customer. This lack of adaptability and customer-centricity is a major concern for startups that value flexibility and responsive service.

This revised review emphasizes their shortcomings in dealing with startups’ dynamic environments and highlights poor customer success handling, ensuring your frustrations are clearly communicated. Review collected by and hosted on G2.com.

What I like best about Multiplier is its innovative approach to simplifying global payroll and compliance for businesses. The platform offers an easy-to-use interface that allows companies to hire and pay employees across different countries without the complexities of managing local regulations or compliance requirements. It saves businesses time and effort by ensuring that payroll is handled seamlessly and in full accordance with local laws, making it easier to expand globally. Additionally, Multiplier's commitment to transparency and customer support stands out, offering dedicated assistance and clear, concise information to guide users through every step. The ability to manage a remote, global workforce efficiently while staying compliant is a huge benefit that I truly appreciate.

I wanted to highlight Priyanshi's exceptional qualities. She is incredibly proactive and responsible, always responsive whenever we reach out. She ensures everything stays on track and aligns perfectly with the SLA. We truly appreciate her dedication and hard work. Keep rocking, Priyanshi! Review collected by and hosted on G2.com.

Not much to say, but I hope that situation doesn’t arise. Review collected by and hosted on G2.com.

What I like about Multiplier is the clear and detailed assistance they provide. The support reps are helpful, ensuring that I have all the information I need without any confusion, which makes processes like payroll and loan deductions smooth and hassle-free. Web interface was very easy to use and was easily implemented in the office. Usually integrates it with our main tool for payroll. I use it everyday to see check my monthly calendar. Review collected by and hosted on G2.com.

So far, I haven’t encountered anything to dislike about Multiplier. The service has been straightforward and helpful in addressing my needs. Review collected by and hosted on G2.com.

They have an amazing support team. Whenever I have a need, I contact Multiplier, and my issues are resolved very quickly. I'm really impressed.

The portal is easy to use and has many features that help me keep my timesheets in order. The time-off process is straightforward, I really use the portal frequently. Review collected by and hosted on G2.com.

I don't think everything is perfect but I haven't had any problems or downsides yet. Review collected by and hosted on G2.com.

1. Setting up the account was very easy, and super fast.

2. The portals UI and UX is very good and most of the stuff is self explanatory.

3. If you have questions its again very easy to reach the support and here i have to point out 2 things. First the chatfunction is easy to find and the initial "ai/chatbot" function is very slim and not unnecessary long where you lose the will to live. Kudos for that. Second when you reach the support, ( i had two questions so far, not even an issue, just needed more info ) they were polite, professional and answered the questions to my satisfaction.

4. Finally the invoicing is fool proof, simple and fast.

All in all, its the little things that make your life easier working with Multiplier and i really appreciate it.

Keep up the good work. Review collected by and hosted on G2.com.

I gave it a 8 out of 10 for two reasons. I never give a 10 because i believe there is always room to improve, and the 8 is because the transaction duration might be faster. I think if you have a UK Bank Account it goes faster, but with a EU Account, the whole process takes around 5 business days. Not to happy about that. I think it would be great if you could use a EU bank for EU purposes or even something like Revolut. ( If that is possible ) Review collected by and hosted on G2.com.

With Multiplier, you can hire anyone without considering legal obligations and you can manage employee compensations, holidays very easily. This will save you time and money! And great customer service. You can find someone 24/7 and from onboarding they will always take care of your questions and any concerns. Implementation is so easy and in every steps a specialist in that area is handling all kinds of steps. Review collected by and hosted on G2.com.

There was a mistake with invoicing one time and we paid more than we should. But after reaching out, they immediately fixed it. Review collected by and hosted on G2.com.

Multiplier makes it easy to stay updated with payroll and any changes. The interface is simple and user-friendly, so accessing the information I need is hassle-free. The platform feels secure and I appreciate the additional need for verifications before logging in. I also appreciate how timely the updates are, it ensures everything is clear and organized. Special shoutout to our People Operations Associate Dinky Valerio who is very supportive and clearly communicates any related update. Review collected by and hosted on G2.com.

While the platform is efficient, it could benefit from adding more explanations on what specific breakdowns in the payroll section mean. More guides and briefers would be helpful in keeping users more informed. Review collected by and hosted on G2.com.