---
title: Muck Rack Reviews
meta_title: 'Muck Rack Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 491 reviews by the users' company size, role or industry
  to find out how Muck Rack works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 491
  scale: '5'
date_modified: '2026-08-03'
parent_category:
  name: Public Relations (PR)
  url: https://www.g2.com/categories/public-relations-pr
---

# Muck Rack Reviews
**Vendor:** Muck Rack  
**Category:** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 491
## About Muck Rack
Muck Rack is the AI communications platform where trusted data, human expertise, and embedded intelligence come together to drive clarity, speed, and impact across the PR workflow. Founded in 2009 to support journalists and strengthen the media ecosystem, Muck Rack has grown into a single system of record used by thousands of organizations to make sense of the media conversation around them. Today, teams rely on Muck Rack to understand how their brand shows up across news, social channels, and AI-generated answers, and to act with confidence in a rapidly changing communications landscape. Purpose-built for communications and public relations professionals, Muck Rack brings together global media monitoring, trusted media data, AI automation, and analyst-led Media Intelligence into a single PR software platform. Teams can find and engage the right journalists, monitor coverage and conversations in real time, assess brand perception and narrative risk, and prove the impact of their work through unified reporting. All capabilities are powered by the same intelligent data layer, eliminating silos and enabling faster, more confident decision-making across the organization. At the foundation of the platform is visibility and intelligence across the full narrative. Muck Rack monitors news, social media, podcasts, newsletters, and global outlets, using advanced tagging, entity recognition, and entity-level sentiment to surface the coverage and conversations that matter most. Powered by Muck Rack’s Curation Engine, this monitoring is organized around meaning, not keywords—using AI trained and refined by Media Intelligence experts to verify relevance, categorize coverage, and deliver clean, structured reports ready for analysis and action. This intelligence is paired with the industry’s most trusted Media Database, built through a combination of advanced technology and an in-house editorial team that manually verifies journalists and outlets, ensuring accurate, up-to-date data that strengthens outreach, monitoring, and reporting. Muck Rack’s AI is embedded with intention and designed to empower communicators. AI automates time-consuming tasks such as research, filtering, summarization, targeting, and reporting, while human editorial and analyst expertise ensures nuance, credibility, and context. Embedded AI agents support every stage of the workflow, from building media lists and optimizing pitch recipients to summarizing coverage and connecting outreach activity to results. These capabilities extend into Generative Pulse, Muck Rack’s solution for Generative Engine Optimization and Answer Engine Optimization. As audiences increasingly rely on AI-generated answers, Generative Pulse shows how brands appear in those responses, which journalists and sources influence them, and how visibility and sentiment change over time across major large language models. With this insight, teams can understand and influence how earned media shapes AI answers and track progress alongside traditional PR metrics. Muck Rack also turns measurement into proof of impact. Dashboards, competitive benchmarking, pitch-to-coverage attribution, and executive-ready reports connect PR activity to outcomes such as share of voice, sentiment, narrative movement, and AI visibility. Media Intelligence adds a human-led advisory layer through Insight Reports, Curated Digests, and executive briefs that cut through noise and provide clear recommendations. Together, Muck Rack transforms PR from reactive reporting into a proactive, strategic driver of brand reputation management, crisis monitoring, trust, and influence.



## Muck Rack Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Muck Rack, noting quick responses and intuitive setup for tracking PR activities. (74 reviews)
- Users commend the **robust and well-maintained reporter database** of Muck Rack, enhancing outreach precision and efficiency. (51 reviews)
- Users appreciate Muck Rack&#39;s **robust reporter database and streamlined pitching tools** for efficient media outreach and coverage tracking. (43 reviews)
- Users commend Muck Rack’s **excellent customer support** , praising their responsiveness and helpfulness during the setup process. (40 reviews)
- Users appreciate the **ease of access** with Muck Rack, finding it convenient and efficient for journalist searches. (40 reviews)
- Users value Muck Rack for its **accurate, updated contact information** , making outreach simple and effective. (34 reviews)
- Setup Ease (29 reviews)
- Reporting (26 reviews)
- Easy Setup (25 reviews)
- Search Functionality (25 reviews)

**What users dislike:**

- Users report **limited functionality** in data visualization and coverage reports, complicating their analytics experience. (22 reviews)
- Users find **data inaccuracy** in Muck Rack&#39;s reporting, causing trust issues with the integrated pitching platform. (21 reviews)
- Users highlight **incomplete media coverage** in Muck Rack, struggling with limitations in local and national tracking. (16 reviews)
- Users note **limited mobile support** and issues with report making and data analysis, impacting overall effectiveness. (16 reviews)
- Users find Muck Rack&#39;s **limited coverage** problematic, especially for publications in Latin America and the Middle East. (15 reviews)
- Users find Muck Rack&#39;s pricing **extensively high** , especially for additional seats and lacking a free version. (13 reviews)
- Users find the **search functionality inconsistent** , requiring exact spelling and often returning irrelevant results. (13 reviews)
- Inaccuracy (10 reviews)
- Limited Features (10 reviews)
- Limited Media Monitoring (10 reviews)

## Muck Rack Reviews
  ### 1. News Travels Fast reviews Muck Rack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jose L. | P, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2021

**What do you like best about Muck Rack?**

It feels intuitive, and it feels like it was tailor-made for Public Relations professionals.

**What do you dislike about Muck Rack?**

The fact that it can only send pitches to small amounts of recipients at a  time without generating issues.

**What problems is Muck Rack solving and how is that benefiting you?**

We are reaching more journalists and more editors than ever before, and we are getting back more responses to our media pitches.

  ### 2. Great system of record for PR

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2021

**What do you like best about Muck Rack?**

- Most trustworthy database of media contacts: Muck Rack is LinkedIn for journalists, so often, journalists themselves update their job changes and contact information.
- Stellar customer service, including quick lookup and updating of contact information when missing or out of date
- Pitch tool with emails views and click data is extremely helpful

**What do you dislike about Muck Rack?**

- Muck Rack focuses on traditional media, so it misses smaller trade journals, news websites and blogs for your coverage reports and alerts
- Search strings for alerts are hard to program. The Boolean logic needs to be re-jiggered often to exclude irrelevant results, even though they were set up with the customer service team's help
- Alerts can sometimes break and send you multiple emails for the same alert more than two dozen times (has happened more than twice in the last month!)
- Email needs to be reconnected often because the integration into the Pitch tool breaks

**What problems is Muck Rack solving and how is that benefiting you?**

We use Muck Rack as a CRM for reporter contacts. It was tedious to initially get set up, but once set, it works well to see past pitches and internal notes. It's basic, but it should work well for most communications teams' needs.

  ### 3. Very useful and helpful product for any PR pro

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.)

**Reviewed Date:** June 15, 2021

**What do you like best about Muck Rack?**

I like the journalist search function. It  helps me find journalists for myself and my coworkers to create and complete and comprehensive media list

**What do you dislike about Muck Rack?**

I wouldn't say I like that the search engine needs the name to match the journalist's name. I.e., if a journalist goes by both Robert and Bob, only one of those names will work

**What problems is Muck Rack solving and how is that benefiting you?**

I am solving any and all media relations problems and I have realized the benefits of having a quick source to find UVM for any site

  ### 4. Best PR software out there

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2021

**What do you like best about Muck Rack?**

The interface is so user friendly, they have the most comprehensive database of reporters, editors, producers, etc. So much better than the next closest competitor.

**What do you dislike about Muck Rack?**

There's really nothing to dislike! It's the best and easiest to use contact database out there.

**What problems is Muck Rack solving and how is that benefiting you?**

Finding journalists' contact info would be nearly impossible without Muckrack. I've definitely gotten more media interest on my pitches after using Muckrack!!

  ### 5. My experience has been mostly positive with a few hiccups.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ricardo  D. | Media Relations Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** February 09, 2021

**What do you like best about Muck Rack?**

The search function is the aspect I use most frequently and it is pretty comprehensive.

**What do you dislike about Muck Rack?**

When a story is updated on the website, the date on the search engine changes. For instance, a story dated Feb. 2, 2021 is actually from four years earlier but was recently updated or referenced in social media. This makes for a lot of interaction with MR staff to correct the record.

**What problems is Muck Rack solving and how is that benefiting you?**

We are getting a better sense of what topics, reporters and outlets are most interested in us and which aspects of our operations the media follows closely. We are also learning about the usefulness, or lack thereof, of issuing press releases.

  ### 6. Easy-to-use platform that makes my job more efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2021

**What do you like best about Muck Rack?**

I like how I can easily search and build media lists as well as build custom or automate coverage reports.

**What do you dislike about Muck Rack?**

I would like to be able to add customized fields and columns in media lists and article reports for company view only.

**What problems is Muck Rack solving and how is that benefiting you?**

Press tracking is my daily task, that Muck Rack makes a breeze. I can simply glace through my emailed alert or go to the automated coverage report that I set up and review the time period of interest to build my press reports. If I find an article from other sources that aren't tracked in Muck Rack, I can simply add the URL to my report and have all the information I need.

  ### 7. A Key Tool for Our Team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2021

**What do you like best about Muck Rack?**

I appreciate the quarterly meetings with the product manager, which have sometimes resulted in our suggestions getting implemented.

**What do you dislike about Muck Rack?**

Sometimes it feels like the responsiveness of the site is slow.

**Recommendations to others considering Muck Rack:**

It's not just the database and the pitching capability, but the research team as well.

**What problems is Muck Rack solving and how is that benefiting you?**

MuckRack essentially replaces what would otherwise be a highly abused intern at half the cost.

  ### 8. Muck Rack is a super easy to use tool to find journalists' information and publications.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Taylor  N. | Account Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2021

**What do you like best about Muck Rack?**

Searching for key terms and phrases to find what publications are covering that topic is super easy and then it leads you to that contact as well.

**What do you dislike about Muck Rack?**

The trends feature is a bit hard to use/track and manage.

**What problems is Muck Rack solving and how is that benefiting you?**

Press list building, share of voice tracking, niche trade publication finding, competitor analysis, UMV tracking, report building, coverage reports, sentiment of coverage

  ### 9. Great service with continuous improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vince G. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2021

**What do you like best about Muck Rack?**

Muck Rack offers an excellent database with great organization tools. It makes it easy to track your interaction with a reporter over time. The search is especially good at finding reporters with recent articles in the space I am interested in.

**What do you dislike about Muck Rack?**

Performance is occasionally sluggish, although it is an infrequent problem.

**What problems is Muck Rack solving and how is that benefiting you?**

Searching for media contacts potentially interested in a particular topic. Media monitoring. Media reporting. Media relationship management.

  ### 10. Makes Internal PR possible!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bekah W. | Design and Marketing Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2021

**What do you like best about Muck Rack?**

Customer Service is Amazing! The team wants us to succeed. Questions are answered in minutes, team checks in on us to make sure we aren't having any issues. They will also set up a one on one meeting with you for any reason. 

As for the product itself: Access to journalist information, such as recent articles, email addresses and social media. Easy to send follow-ups, send out and schedule emails. Was trying to do PR with google spreadsheets and it was a crazy waste of time. If anyone is trying to do PR internally get MuckRack, it's more then worth it.

MuckRack Alerts! I almost forgot to add this. It doesn't seem to be 100% perfect, but so many journalists are so busy that they don't get around to emailing you when the article actually comes out. MuckRack alerts helps catch those articles so that you can send a thank you (another reason for a MuckRack calendar, next update please?)  and promote to your followers the next amazing article.

**What do you dislike about Muck Rack?**

It's less of a dislike and more of a want list! 

I would like a MuckRack calendar. Something that you can set dates and reminders to follow-up with journalists and see when your scheduled pitches are going out. 

Another item I would like is a "How to make media lists" class for Michael Smart! Not the technical side, but how to make amazing go-to lists. Oh and "How to understand the reports", maybe "how to tell your client what the reports mean", something, "reports on MuckRack for dummies????". Honestly just more Michael Smart classes in general, his academy class  was freaking amazing. If you haven't taken it, you are missing out,

**Recommendations to others considering Muck Rack:**

If you are doing internal PR, get MuckRack. 

I can't speak for an external firm as that is not how I use it.

**What problems is Muck Rack solving and how is that benefiting you?**

A few phrases come to mind. Time-Saver. A solution to PR. The tool you are missing when trying to get PR.  

MuckRack doesn't get you published, but it does all the leg work so that all you have to focus on is journalist relationships and story pitches.

  ### 11. The most important PR tool I use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2021

**What do you like best about Muck Rack?**

Literally a one stop shop - media database, reporting, and more.

**What do you dislike about Muck Rack?**

Lack of social media monitoring/listening.

**What problems is Muck Rack solving and how is that benefiting you?**

Easy to access media database and helpful with reporting on the fly.

  ### 12. I really like working with Muck Rack.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2021

**What do you like best about Muck Rack?**

The customer service by far is fantastic. Most helpful and understanding folks. It's always a pleasure to deal with Muck Rack customer support.

**What do you dislike about Muck Rack?**

sometimes the most recent articles aren't displayed. I  wish there were more descriptions for the people at various outlets. For example, a producer at a local station doesn't help me a ton. I need to know more which is obviously hard.

**Recommendations to others considering Muck Rack:**

Muck Rack customer service can't be beat. These are wonderful professionals who help make my job so much easier!

**What problems is Muck Rack solving and how is that benefiting you?**

I am able to build fantastic lists for my clients, make good connections with reporters and editors, and build my business more.

  ### 13. What a great service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nancy L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2021

**What do you like best about Muck Rack?**

In comparison to other tools, I love that MuckRack can provide in-depth, timely coverage reports, so I can manage my KPIs in real time.

**What do you dislike about Muck Rack?**

I haven't found much that I dislike...but I did find some of the operators in building the cleanest search a little frustrating at first, but the support team was there and available to walk me through it.

**What problems is Muck Rack solving and how is that benefiting you?**

My use is two-fold. I use it to monitor the coverage of my company and our core markets.  I also use it to build a newsletter for our larger team to keep them up to date on market developments, technology evolution etc.

  ### 14. Everything I need to be a successful publicist in one place.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2021

**What do you like best about Muck Rack?**

The ability to find all types of writers/reporters. And the data! Super important for C-suite.

**What do you dislike about Muck Rack?**

Not being able to search further than a year-to-date on data. Very frustrating when you need to compare YOY

**What problems is Muck Rack solving and how is that benefiting you?**

Data and contacts.

  ### 15. Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Newspapers | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2021

**What do you like best about Muck Rack?**

This is an easy to use forum that pulls your in your published content. Such a great way to create a portfolio of your work.

**What do you dislike about Muck Rack?**

You manually have to update entries when an article changes and it doesn't notify you if a link breaks down the road.

**What problems is Muck Rack solving and how is that benefiting you?**

The automatic collation of published materials is an efficient way to organize and keep track of past work and to see the anaylatics behind individual pieces.

  ### 16. Makes Life So Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Larissa B. | Owner El Bee PR, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2021

**What do you like best about Muck Rack?**

Easy to use and easy to find outlets. I'm not a techie and MuckRack's interface is very easy to figure out and use.

**What do you dislike about Muck Rack?**

The price - it's definitely on the pricey side!

**What problems is Muck Rack solving and how is that benefiting you?**

My PR team is able to find niche outlets and reporters very easily so we're not wasting time Googling.

  ### 17. Muck Rack Good for Targeted Pitching

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 15, 2021

**What do you like best about Muck Rack?**

It's easy to find a specific journalist.

**What do you dislike about Muck Rack?**

Sifting through hundreds of names to create a media list.

**What problems is Muck Rack solving and how is that benefiting you?**

When a client says "why wasn't I featured in that story" Muck Rack makes it easy to find the author of that story and reach out. Almost every journalist I search for is listed in Muck Rack.

  ### 18. I use it everyday, extremly helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2021

**What do you like best about Muck Rack?**

The easiness of finding a reporter and all the data about them on one page such as their tweets, their articles, contact details, contact preferences and more

**What do you dislike about Muck Rack?**

The search engine could be a bit updated - if you call the reporter ANDY instead of Andrew he might not be found

**What problems is Muck Rack solving and how is that benefiting you?**

Preparing pitch lists, following press mentions for clients, research on reporters

  ### 19. MuckRack for in-house PR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2021

**What do you like best about Muck Rack?**

I love how streamlined the process is to send out press releases/pitches, and the  analytics on the back end that allows us to see how it's doing. It's so easy to send follow up emails to media, and you can cater it based on those thave have / have not opened your initial email - so helpful.

**What do you dislike about Muck Rack?**

I wish that there was a "similar journalists' feature. So like, "if you're interested in this journalist/publication, you may also be interested in this journalist/publication."

**What problems is Muck Rack solving and how is that benefiting you?**

It makes it very easy to track down contact information, and I like how streamlined it is to link to the media's social channels.

  ### 20. great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2021

**What do you like best about Muck Rack?**

usefull to use and costumer service is super helpful

**What do you dislike about Muck Rack?**

kinda confusing to search the outlets through the  location

**What problems is Muck Rack solving and how is that benefiting you?**

can update the pages

  ### 21. Muckrack - PR Tools 2.0

**Rating:** 4.0/5.0 stars

**Reviewed by:** Judith M. | Partner

**Reviewed Date:** June 17, 2021

**What do you like best about Muck Rack?**

easy to use without being a "techie"; responsive customer service.

**What do you dislike about Muck Rack?**

limited by paywalls and some categories are lacking robustness.  it's a work in progress.

**What problems is Muck Rack solving and how is that benefiting you?**

monitoring for stories, reporting results,researching journalists, beats and topics that are trending.

  ### 22. Intuitive and Accurate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2021

**What do you like best about Muck Rack?**

The ability to quickly dive into a topic, review recent relevant coverage, identify the outlet and reporters who produced that coverage and then dive further into their articles and social media to learn how to effectively target them around that topic.

**What do you dislike about Muck Rack?**

Inability to share lists across users based on the type of subscription access we have.  Other people on my team need to see what others are doing, know if a media target has recently been engaged, etc.

**What problems is Muck Rack solving and how is that benefiting you?**

The ability to monitor coverage and respond VERY quickly is crucial. MuckRack gives me a pulse on how a story is being received by media - and helps plug in holes where it has not yet penetrated.

  ### 23. Muck Rack is hands down the best tool for PR professionals for finding and evaluating media targets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Colin R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2021

**What do you like best about Muck Rack?**

I have not been able to find a legitimate journalist/reporter that is not included in Muck Rack. They have email addresses for nearly all of them.

**What do you dislike about Muck Rack?**

Nothing yet. The platform has met all of my expectations.

**Recommendations to others considering Muck Rack:**

Do it now.

**What problems is Muck Rack solving and how is that benefiting you?**

It is way easier to find media targets and evaluate their areas of coverage than ever before. It makes media list building a breeze.

  ### 24. Excellent contacts and customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2021

**What do you like best about Muck Rack?**

Muck Rack is easy to use and mostly intuitive. The best thing is the customer service chat function. There's always someone there to help or troubleshoot.

**What do you dislike about Muck Rack?**

My dislikes are all nitpicky little things that would make the interface faster and more streamlined.

**What problems is Muck Rack solving and how is that benefiting you?**

I have found excellent new, up-to-date media contacts. Muck Rack has also make tracking coverage easy and comprehensive.

  ### 25. Reliable tool that keeps me informed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2020

**What do you like best about Muck Rack?**

The Alerts feature is one of the features I like the best.  I'm able to customize and set up alerts to monitor issues in real time as well as identify trends in coverage that are relevant to our business and industry.  The alerts also help me identify journalists writing about our business and those I should follow and get to know.

**What do you dislike about Muck Rack?**

The brevity of the reporter's profile. While I like reading about personal interests, i.e. Twitter bio, it would be helpful to have more business oriented bios outside of listing the news outlets where their coverage has appeared.

**What problems is Muck Rack solving and how is that benefiting you?**

We have seen increased collaboration within the team because we have more visibility to curated media lists and pitching activity.

  ### 26. Muck Rack takes the admin and guessing out of PR.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Liesl C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2020

**What do you like best about Muck Rack?**

The most valuable feature in Muck Rack's offering is the Search functionality. Their database comprises of millions of journalists, editors, podcast hosts, freelance writers, you name it!

**What do you dislike about Muck Rack?**

Ironically, my favourite functionality is also my least favourite. I find myself requesting profiles to be updated almost daily, but their Editorial Team is super quick to get the job done and let you know as soon as new details have been added.

**What problems is Muck Rack solving and how is that benefiting you?**

Building comprehensive, relevant and up to date media lists. Automated reports and alerts.

  ### 27. Muck Rack is the best and so updated!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marissa S. | Account Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2021

**What do you like best about Muck Rack?**

The amount of info it provides for each outlet/contact as well as the updated info

**What do you dislike about Muck Rack?**

I don't dislike anything about Muck Rack

**Recommendations to others considering Muck Rack:**

Click through all of the offerings you will learn and discover a lot

**What problems is Muck Rack solving and how is that benefiting you?**

Finding media contact information and/or finding out where they have moved to

  ### 28. Easy and Amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vivienne H. | Publicist Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2021

**What do you like best about Muck Rack?**

I love how easy it is to connect with others, it's super user friendly and easy to navigate.

**What do you dislike about Muck Rack?**

Nothing, I truly enjoy all of the features!

**What problems is Muck Rack solving and how is that benefiting you?**

I am able to find peoples contacts very easily.

  ### 29. Must have PR SAAS !

**Rating:** 4.0/5.0 stars

**Reviewed by:** Philippe R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2020

**What do you like best about Muck Rack?**

- Report builder with url link. 
- Keyword alerts
- Search in headlines with keywords
- Pitch mailings, metrics and follow ups
- Job updates
- Support

**What do you dislike about Muck Rack?**

- Old school interface
- Lack of accuracy in some topics (Defense, homeland sec).

**Recommendations to others considering Muck Rack:**

It's a no brainer! Have used Cision for a while and Muck Rack is way better, faster, bolder. Great support.

**What problems is Muck Rack solving and how is that benefiting you?**

- Healthy PR lists 
- Curating which blogger, podcast producer, journalist is relevant

  ### 30. An easy to use, fast updated, media search engine containing all articles and job descriptions.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2021

**What do you like best about Muck Rack?**

the reps are super responsive and the media pitching helps cut time.

**What do you dislike about Muck Rack?**

no influencers included in media searches

**What problems is Muck Rack solving and how is that benefiting you?**

Pitching time, and constant media updates are super helpful especially that people are moving jobs rapidly during the pandemic.

  ### 31. Super pinpointed targeting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Judy S. | A, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2021

**What do you like best about Muck Rack?**

MuckRack gives me the ability to pinpoint my pitching and personalize every targeted missive I send.

**What do you dislike about Muck Rack?**

Pulling reports to share with clients is still a bit rudimentary.

**Recommendations to others considering Muck Rack:**

I highly recommend MuckRack to anyone in the PR space.

**What problems is Muck Rack solving and how is that benefiting you?**

I am able to use keywords to identify people, trends and articles that have been written in my space.

  ### 32. Muck Rack is the best for a small agency to stay connected!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Audrey Nadia R. | Owner/Publicist , Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2021

**What do you like best about Muck Rack?**

I love the constantly updated contacts, the reporting features and presentation and the helpful staff.

**What do you dislike about Muck Rack?**

I would have said, the lack of AVE, but they now have this feature in reporting.

**Recommendations to others considering Muck Rack:**

Have someone on the staff take you through an introduction to the platform.

**What problems is Muck Rack solving and how is that benefiting you?**

An affordable and simple media database.

  ### 33. Helping Journalists find each other and keep their clips together

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2020

**What do you like best about Muck Rack?**

MuckRack is basically hands off for when journalists need to collect their clippings and need to know whether they were syndicated to other news sites or publications in addition to their own. It does it all for you and connects you to other journalists you may know as well

**What do you dislike about Muck Rack?**

Nothing really, it doesn't allow you to correct when a syndicated article is actually not your work (a common problem to run into if you have a common name) but otherwise it works well

**Recommendations to others considering Muck Rack:**

None!

**What problems is Muck Rack solving and how is that benefiting you?**

Muck Rack has made it easy for writers to find their works in a collective area. And when you're someone who doesn't have a website, having a free source like Muck Rack is a very viable option for seeing things at a glance

  ### 34. A great experience for any media relations pro

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2021

**What do you like best about Muck Rack?**

I like that I can access it very easily and get a lot of data with little searching

**What do you dislike about Muck Rack?**

There are no aspects of muck rack which I disklike

**Recommendations to others considering Muck Rack:**

N/A

**What problems is Muck Rack solving and how is that benefiting you?**

I am able to build media lists faster than before and research data about reporters to get information to colleagues and clients

  ### 35. For traditional media, this is the best search database

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2021

**What do you like best about Muck Rack?**

I like that freelancers and contributors are included in the database.

**What do you dislike about Muck Rack?**

I dislike the multistep process to download a media pitch list.

**What problems is Muck Rack solving and how is that benefiting you?**

Muck Rack saves time in finding contact information for members of the media.

  ### 36. Easy and efficient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2020

**What do you like best about Muck Rack?**

Muck Rack is easy to navigate, very user friendly and super intuitive. It helps me get the information I need to do my job faster and better than I've ever done before.

**What do you dislike about Muck Rack?**

I wish Muck Rack tracked circulation numbers for print coverage.

**Recommendations to others considering Muck Rack:**

DO IT! You won't be disappointed. I wish we made the switch years ago.

**What problems is Muck Rack solving and how is that benefiting you?**

Muck Rack helps me find the right contact at the right time. Seeing the writer's bylines help me pitch them more effectively, because I know exactly what they are covering and interested in.

  ### 37. Muck Rack directs you to fish in the proper stream

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2021

**What do you like best about Muck Rack?**

Its journalist database allows specificity and finding what they're writing/tweeting.

**What do you dislike about Muck Rack?**

Heretofore, analytics and dashboards weren't a refined part of the service; both are newish/new.

**What problems is Muck Rack solving and how is that benefiting you?**

More direct pitching, some relationship building, far better "open" rate on pitches.

  ### 38. Intuitive and Robust Database

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.)

**Reviewed Date:** January 06, 2021

**What do you like best about Muck Rack?**

Muck Rack is the most intuitive and robust media database I've come across. It's well integrated into Google searches so you don't have to login each time you need to look up a contact. They customer service has been stellar.

**What do you dislike about Muck Rack?**

Can't think of anything I dislike at this point.

**What problems is Muck Rack solving and how is that benefiting you?**

I'm saving time and increasing productivity because I'm able to find all of the information I need quickly through Muck Rack.

  ### 39. So Muckrack is great overall but I've had issues when creating monitoring alerts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2021

**What do you like best about Muck Rack?**

Has most journalist info and interface is nice

**What do you dislike about Muck Rack?**

I have trouble with the monitoring alerts

**What problems is Muck Rack solving and how is that benefiting you?**

finding contacts + more efficient pitching

  ### 40. Fantastic, easy tool that all PR professionals need

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2020

**What do you like best about Muck Rack?**

It is an extremely easy interface to navigate and use.

**What do you dislike about Muck Rack?**

Nothing at this time.  So far everything has been great.

**What problems is Muck Rack solving and how is that benefiting you?**

Finding current media contacts, tracking job changes, getting metrics to pitches.

  ### 41. Locate Reporters, Publications, and Clients

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ashlee S. | Associate Manager, Communications, Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2019

  ### 42. All-in-One Media Coverage and Pitching Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christian S. | Content Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2020

**What do you like best about Muck Rack?**

I like that I can build robust coverage reports, get automated daily alerts, and easily follow and pitch to a list of journalists.

**What do you dislike about Muck Rack?**

I've had some difficulty getting the coverage reports to match what I've gotten with other tools; not sure if that's user error or related to the tool's back-end functionality.

**What problems is Muck Rack solving and how is that benefiting you?**

I'm combining multiple media coverage and pitching tools into one, saving on cost and simplifying our team's processes.

  ### 43. Well done program, at a fraction of some of the other cloud based press relations databases

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2020

**What do you like best about Muck Rack?**

Value for the cost of the subscription, best value for the money

**What do you dislike about Muck Rack?**

Limited number of email listings can be sent at one time

**Recommendations to others considering Muck Rack:**

Again, great value for the money

**What problems is Muck Rack solving and how is that benefiting you?**

Again, Muck Rack seems to convey all of the benefits of the higher prices services, at a fraction of the cost

  ### 44. With this tool I have found it easier to find reporters of any important topic.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tristan H. | Team Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2019

**What do you like best about Muck Rack?**

What I like the most is that it is a powerful and simple PR software platform to use. MuckRack has allowed me to discover the best journalists to present any story based on my profiles in our extensive media database, also this great software allows me to search the articles they have written and the content that my employees share on social networks.

**What do you dislike about Muck Rack?**

What disgusted me at the beginning of using this software was that it did not let me delve into the results of my articles very well. But as I was using MuckRack in my company, we learned many functions to be able to better solve our articles now have been added and sent to any other place as well. Just this was what we needed in my business to be able to acquire good results.

**Recommendations to others considering Muck Rack:**

You can recommend the product for the reason, that it offers a lot of all the authors that may have previously written for a publication, it has also been great to see what the reporters have written especially because many are Feelancers and write for multiple sources , and I love the feature where you can see who tweeted a specific article.

**What problems is Muck Rack solving and how is that benefiting you?**

The ability to find any necessary information about reporters, gives me too many benefits that are advantageous to my business, in order to improve my own recruitment prospects and identify great new talents. MuckRack is especially useful if you are a freelance writer and have publications with a wide variety of outlets.

  ### 45. Great for finding and maintaining media contacts.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracy G. | Contributing Writer, Public Relations and Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2019

**What do you like best about Muck Rack?**

Up-to-date database, easy to use. Pitching feature is fantastic and I love being able to track open rates.

**What do you dislike about Muck Rack?**

It's pricey -- worth it, but wish we could afford to have an account for everyone on our team. 

**What problems is Muck Rack solving and how is that benefiting you?**

Much easier to maintain media lists and create them on the fly for targeted pitching. Super easy to report out to clients. Easy to keep notes about different writers.

  ### 46. Muck Rack is indispensible

**Rating:** 4.5/5.0 stars

**Reviewed by:** David H. | Owner, Public Relations and Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2019

**What do you like best about Muck Rack?**

Good UEX, interface is very very easy to use. 

**What do you dislike about Muck Rack?**

a little pricey for solo practitioners, I feel like it's priced very much for the agency level users 

**What problems is Muck Rack solving and how is that benefiting you?**

easy to locate journalists' and their contact info; weeds out journalists who aren't on social media

  ### 47. Muck Rack is super user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2019

**What do you like best about Muck Rack?**

I have used many media/press databases in the last decade and Muck Rack has been one of the best experiences so far. 

**What do you dislike about Muck Rack?**

A lot of times articles generated in a reporter's profile are repetitive. I understand they are pulled from syndicated sources but I wonder if there is a way to streamline that and show only the original articles and just include a blurb saying "this article appear in X other outlets, click here to find out more." 

**What problems is Muck Rack solving and how is that benefiting you?**

Finding the most up to date information on reporters as well as news outlets. 

  ### 48. A great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2019

**What do you like best about Muck Rack?**

MuckRack is my secret ingredient when it comes to building strong PR campaigns. My favourite feature is the comprehensive database since I do PR in 5 countries.

**What do you dislike about Muck Rack?**

I'd love the ability to find podcast and radio opportunities.

**Recommendations to others considering Muck Rack:**

Spend time searching multiple keywords.

**What problems is Muck Rack solving and how is that benefiting you?**

MuckRack has helped me reach reporters and journalists I didn't even know existed.

  ### 49. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2019

**What do you like best about Muck Rack?**

I think it has a very accurate database, I also like that I can see if a reporter is relevant to me based on their past articles and social media profiles. 

**What do you dislike about Muck Rack?**

I wish the database was a bit bigger and had more reporters that wrote for local/regional publications. 

**What problems is Muck Rack solving and how is that benefiting you?**

Finding journalists to reach out to 

  ### 50. Essential tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brenda Q. | Human Resources Generalist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2019

**What do you like best about Muck Rack?**

Muck Rack is, as it says on its website, a new standard in PR Software. As an avid user in my previous companies and as a freelancer, I have found Muck Rack to provide easy sharing capabilities and gathering info as well. I have establish many relationships from blind pitching and responding to inquiries. It's definitely a step up from HARO in my opinion. 

**What do you dislike about Muck Rack?**

Pricing. I feel like for small companies under 5 employees or just freelancers, like myself, it can be better priced As a freelancer, it took me a bit to to see ROI in a month. 

**Recommendations to others considering Muck Rack:**

Definitely request a demo and ask as many questions as possible when you are contacted by a rep. Be very clear about your expectations and ask for examples of how this software cab meet your expectations. Although a bit pricey if you fly solo, I feel it is eventually worth it. Your credibility and portfolio will definitely flourish. 

**What problems is Muck Rack solving and how is that benefiting you?**

Pitching. It has expanded my realm of pitching opportunities and has helped me land placements with outlets on my goal list. I have also benefited from the metrics portion of it. I can see where my news has hit, how much engagement it has received and it helps me compare it to other similar stories I have shared to help target the "why is it so successful?" question. The user interface is also very modern and slick whoch makes it very easy to navigate through. 


## Muck Rack Discussions
  - [What is Muck Rack used for?](https://www.g2.com/discussions/muck-rack-what-is-muck-rack-used-for) - 1 comment

- [View Muck Rack pricing details and edition comparison](https://www.g2.com/products/muck-rack/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-03+21%3A13%3A40+-0500&secure%5Bsession_id%5D=7fa05466-a8b2-4161-99c3-4b01ae8c338c&secure%5Btoken%5D=45f3fe17da48c7540bae65157891d7049cbb7a9305a58973b5693ac62fbfb966&format=llm_user)
## Muck Rack Integrations
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
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  - [Python](https://www.g2.com/products/python/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews)
  - [TVEyes](https://www.g2.com/products/tveyes/reviews)

## Muck Rack Features
**Content Creation**
- Press Release Creation
- Multimedia
- SEO

**Contact Management**
- Media Database
- Record Management
- Relationship Management
- Segmentation

**Media Channels**
- Broadcast Media
- Print Media
- Online Media

**Monitoring & Listening**
- Social Measurement
- Influencer Identification
- Brand Monitoring
- Keyword Tracking
- Trend Analysis
- Competitor Analysis

**Generative AI**
- AI Text Generation
- AI Text Summarization

**AI Visibility & Tracking**
- AI Mention Tracking
- AI Search Ranking Insights

**Agentic AI - Press Release Distribution**
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Social Media Listening Tools**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Database**
- Media Database
- Contact/Campaign Management

**Content Distribution**
- Distribution
- Contact List
- Social Sharing
- Analytics

**PR Management**
- Communications
- Campaign Management
- Engagement Tracking
- PR Analytics

**Geographic Coverage**
- Local Media
- National Media
- International Media

**Data Management & Analysis**
- Sentiment Analysis
- Social Reporting
- Alerts and Notifications
- Advanced Data Filtering

**Sentiment & Brand Analysis**
- AI Sentiment Monitoring
- AI Hallucination Detection

**Agentic AI - Regulatory Change Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Outreach**
- Media Distribution
- PR Planner
- Social Media Services

**Workflow Automation**
- Pitching
- Campaign Scheduling
- Follow-ups

**Reporting**
- Keyword Targeting
- Custom Feeds and Alerts
- Custom Reports
- Dashboards

**Competitive Benchmarking**
- Industry AI Sentiment Benchmarking
- Competitor AI Presence Comparison

**Agentic AI - Media Monitoring**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Reporting**
- Monitoring
- Response Desk
- Impact Measurement

**Generative AI**
- AI Text Generation
- AI Text Summarization

**AI Content Optimization**
- Semantic Optimization for AI Models
- AI-Driven Content Recommendations

**Agentic AI - Media and Influencer Targeting**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**User Rights/Roles**
- Version Control
- Team Collaboration

**Reporting & Alerts**
- Real-Time AI Mention Alerts
- AI Visibility Reporting

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