I like the fact that it is almost set and forget about it. You setup the jobs and can just monitor the reporting so it only takes a minute or 2 each day to ensure all your backups are running as they should. Review collected by and hosted on G2.com.

The only gripe is that it can be a bit tedious to link to a new Azure subscription/storage account to set a restore going. Once you know what you are doing then it isn't much of an issue but the first 2 times it's a bit difficult. Review collected by and hosted on G2.com.

It's easy to get installed especially since I also use their managed backup product. The cost is reasonably aligned with the features included, so it works well as a backup RMM, and since it also includes Connect it provides another method of remote access if you need it. Review collected by and hosted on G2.com.

It really does lack a lot of features. Right now it only has very basic controls to manage endpoint devices. There's not a robust way to manage groups of endpoints, nor is there a way to use policies to manage endpoint state. Review collected by and hosted on G2.com.

The console is very functionable. Access to device event logs, automated patch management and statistics on each device! Review collected by and hosted on G2.com.

I would like custom mobile notifications such as alerting when chosen devices come online or other critical go offline. Review collected by and hosted on G2.com.

The pricepoint for the features is amazing. The interface is clean and intuitive and they are always making improvements and adding new features. Of all of the options I tried I am very happy I went with MSP360. Review collected by and hosted on G2.com.

I have yet to find anything I don't like, especially with the addition of the most recent features, including remote restart. Review collected by and hosted on G2.com.

It has the necessary functionalities for the management and automation of basic operational tasks for maintenance and support. Review collected by and hosted on G2.com.

Assign more functionalities like those of HW and SW inventory Review collected by and hosted on G2.com.

It's a complete RMM system that offers remote monitoring and management to support my clients. Review collected by and hosted on G2.com.

Maybe they can add more reporting section for computer assets, instead of focusing on the backup reporting part only. Review collected by and hosted on G2.com.

It's simple, easy to use, clear and with a lot of potential. Review collected by and hosted on G2.com.

It's young,so some features are not present now Review collected by and hosted on G2.com.

RMM is very practical, it has helped a lot to update an entire park of Windows machines at once... without the need to connect machine to machine... great tool Review collected by and hosted on G2.com.

The scheduled tasks option is great, but they could be edited, allowing us to add machines to disk cleanup tasks... machines that did not have the RRM installed when creating the routines... and remote access is still not very stable yet. Review collected by and hosted on G2.com.

The centralised management console. The ability to connect to the backup device and check statistics. On the fly changes of backup policies and procedures, notifications of successful and unsuccessful backups Review collected by and hosted on G2.com.

A bit expensive to manage and backup up virtual machines. The solution is good, but with physical backups, we would also like to do virtual backups on the same dashboard. So if you have a combination of physical and virtual machines, then backing up virtual machines will cost you a bit more than the physical ones. Review collected by and hosted on G2.com.

The most helpful item is the ability to connect unlimited businesses and computers for one low monthly cost. Their Connect software provides a quick way into remote machines. The RMM dashboard is excellent for quickly locating the target computer, its resource usage, any system errors, etc. You may also install and uninstall software and windows updates from the dashboard. Review collected by and hosted on G2.com.

The worst thing is when the Connect software won't work without someone rebooting the machine. I haven't figured out how to reboot the computer from the dashboard yet. If that was possible then this would take care of many of the Connect issues. Review collected by and hosted on G2.com.