---
title: MSP360 RMM Reviews
meta_title: 'MSP360 RMM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 24 reviews by the users' company size, role or industry to
  find out how MSP360 RMM works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 24
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# MSP360 RMM Reviews
**Vendor:** MSP360  
**Category:** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 24
## About MSP360 RMM
MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition now available, MSP360 RMM offers a free, production-ready entry point alongside paid plans. With unlimited endpoints on paid tiers, centralized management, built-in remote access, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.



## MSP360 RMM Pros & Cons
**What users like:**

- Users praise the **responsive and knowledgeable customer support** of MSP360 RMM, enhancing their overall experience. (1 reviews)
- Users praise the **reliability** of MSP360 RMM, noting its strong performance and dependable customer support. (1 reviews)


## MSP360 RMM Discussions
  - [What is MSP360 RMM used for?](https://www.g2.com/discussions/what-is-msp360-rmm-used-for)

- [View MSP360 RMM pricing details and edition comparison](https://www.g2.com/products/msp360-rmm/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-06+00%3A29%3A26+-0500&secure%5Bsession_id%5D=49166dfa-b749-4832-b10d-e6611d41129d&secure%5Btoken%5D=458d675e7416f9a37b2feeb3062b21d3ba15455471bf7628b07dec9fab08f3b3&format=llm_user)

## MSP360 RMM Features
**Inventory Management - Remote Monitoring & Management (RMM)**
- Device Management
- Asset Management
- ITIL Policy Compliance
- User Management
- Task Management
- Issue Management
- Mobile Device Management

**Monitoring and Management**
- Remote Monitoring
- Application Deployment
- Patch Management
- Asset Tracking
- Deployment Management
- Policy Management
- Configuration Management
- IT Incident Management
- Remediation Management
- Support Ticket Management
- Compliance Management
- Activity Tracking
- Help Desk Management
- Inventory Management
- Contract/License Management
- Vendor Management
- Network Monitoring
- Server Monitoring

**IT Operations & Workflow - Remote Monitoring & Management (RMM)**
- Workflow Management

**Service Management**
- Remote Access
- Service Management (Issue Prioritization)
- Ticketing
- Service Level Agreement (SLA) Management

**Agentic AI - Remote Monitoring & Management (RMM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Active Directory Integration

****
- Audit Trail
- Build Automation
- Alerts/Notifications
- Scheduling
- Maintenance Scheduling
- Generative AI
- Dashboard
- Endpoint Protection
- API
- Real-Time Reporting
- Billing & Invoicing
- Anti Virus
- Security Tools
- Performance Metrics
- Event Logs
- Self Service Portal
- Real-Time Analytics
- Backup and Recovery
- CRM
- Real-Time Updates
- AI Copilot
- Customizable Reports
- Usage Tracking/Analytics
- Task Scheduling
- Automatic Backup
- Device Auto Discovery
- Vulnerability Scanning
- For MSPs
- Customizable Branding
- Real-time Alerts
- Activity Dashboard
- Real-Time Data
- Access Controls/Permissions
- Reporting/Analytics
- Network Security
- Uptime Reporting

## Top MSP360 RMM Alternatives
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