--- title: MSP360 Backup Reviews meta\_title: 'MSP360 Backup Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 551 reviews by the users' company size, role or industry to find out how MSP360 Backup works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 551 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- # MSP360 Backup Reviews & Product Details Visit Website MSP360 Managed Backup is a centralized backup platform for managed service providers and IT teams. It covers multiple clients, platforms, and workloads from a single web console - no on-premises infrastructure needed. Deploy agents remotely, configure backup plans, track job status in real time, and handle issues without site visits. The platform supports the full range of environments MSPs work with: - File-level and image-based backup for Windows, macOS, and Linux desktops and servers - Virtual machine backup for VMware (vSphere 6.0+), Hyper-V, and Proxmox - SQL Server backup and application-aware (VSS-based) backup - Local, cloud, and hybrid destinations, including NAS and network shares MSP360 Managed Backup works on a bring-your-own-storage model - connect your preferred provider and keep full control over costs and data residency. Supported storage includes Amazon S3, Microsoft Azure, Wasabi, Backblaze B2, Google Cloud, and IDrive e2. No proprietary storage required. Security and compliance are covered at every level: - AES 256-bit encryption in transit and at rest - Object Lock (immutability) to protect backups from ransomware and deletion - Two-factor authentication and role-based access control - GFS retention policies and versioning - Audit logging and scheduled reporting Group endpoints by company, apply policies in bulk, and configure alerts and reports per client. White-labeling lets MSPs deliver the platform under their own brand. Native integration with MSP360 RMM gives teams a unified view of endpoint health and backup status in one console. PSA integrations include ConnectWise PSA and Autotask for billing automation and ticketing, and HaloPSA for asset sync and remote access. Recovery options include bare-metal restore, granular file and folder recovery, and restore to dissimilar hardware or virtual machines. * * * Product Website MSP360 Backup Seller [MSP360](https://www.g2.com/sellers/msp360) Discussions [MSP360 Backup Community](https://www.g2.com/products/msp360-backup/discuss) Languages Supported English Solution Type All-in-One Overview by John Smith (Marketing Associate at MSP360) Show More ## Pricing Pricing provided by MSP360 Backup. ### MSP360 Free Backup Free [ View More Pricing Information ](https://www.g2.com/products/msp360-backup/pricing) ## MSP360 Backup Integrations (10) What do users say about integrations? Verified by MSP360 Backup [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentic AI ](https://www.g2.com/products/agentic-ai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon Simple Storage Service (S3) ](https://www.g2.com/products/amazon-simple-storage-service-s3/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Blob Storage ](https://www.g2.com/products/azure-blob-storage/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bacula Enterprise ](https://www.g2.com/products/bacula-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bitrix24 ](https://www.g2.com/products/bitrix24/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CloudMover™ for AWS S3 ](https://www.g2.com/products/cloudmover-for-aws-s3/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft OneDrive for Business ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MinIO AIStor ](https://www.g2.com/products/minio-aistor/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") myQNAPcloud Storage ](https://www.g2.com/products/myqnapcloud-storage/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Syncro ](https://www.g2.com/products/syncro/reviews) Show More ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/31/2026 "Buggy, Unreliable Backups with a Confusing Storage Upload System" 2/5 What do you like best about MSP360 Backup? It was okay for backups but was confusing, and files were unmanageable as it had a different storage upload mechanism Review collected by and hosted on G2.com. What do you dislike about MSP360 Backup? It was buggy and unreliable and hence changed the name from cloudberry backup. Integrations were also finicky Review collected by and hosted on G2.com. What problems is MSP360 Backup solving and how is that benefiting you? Backup to multiple cloud providers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 2/28/2024 "Great potential - good only for small environment" 2/5 What do you like best about MSP360 Backup? The ability to manage mutiple endpoints backup from a single console. Review collected by and hosted on G2.com. What do you dislike about MSP360 Backup? Support is bad and updates often create new problems Review collected by and hosted on G2.com. What problems is MSP360 Backup solving and how is that benefiting you? With a single solution we can backup all the data locally and to a remote storage Review collected by and hosted on G2.com. Show More 2/3/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite KB Kyle B. President Small-Business (50 or fewer emp.) 7/27/2023 "Strong software, initial experience was good, but support has been very spotty" 1.5/5 What do you like best about MSP360 Backup? The software itself is pretty well designed, easy to deploy and manage. Have performed a number of Bare Metal Restores and restores to Virtual Machines and generally they work well. Review collected by and hosted on G2.com. What do you dislike about MSP360 Backup? The biggest downside to MSP360 is the erratic nature of their support. I find myself always hoping I'll get a particular Tier 1 Tech (Evan) because he's very good, but the others are hit or miss. And if you get elevated to Tier 2 or 3, be prepared to go days without responses even on "Priority 1" issues. It's a shame because we've had a number of excellent support experiences with MSP360 but they've really dropped the ball lately. Review collected by and hosted on G2.com. What problems is MSP360 Backup solving and how is that benefiting you? It's good backup software at a fair price. Being able to leverage Wasabi is a big draw. Again, the issue is the uncertainty of whether support will be there when you need them and uncertainty is the last thing you want in a backup vendor. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite PH Phillip H. Sales and IT Small-Business (50 or fewer emp.) 8/2/2022 "Costly" 1.5/5 What do you like best about MSP360 Backup? I like that it works, not sure on some of the additions. There is cheaper solutions out there we have been looking at too. Review collected by and hosted on G2.com. What do you dislike about MSP360 Backup? The cost of the product is to expensive by the time you convert to NZ dollars. It needs to be cheaper or billed in NZ dollars. Review collected by and hosted on G2.com. What problems is MSP360 Backup solving and how is that benefiting you? No problems, I'm not sure I'm alaigned with the right company. It's hard to sell there licenses. Review collected by and hosted on G2.com. Show More 2/2/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![James B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James B.") JB James B. Network Consultant and Administrator Small-Business (50 or fewer emp.) 7/11/2019 "Cloudberry Backup Good for PCs, not for Servers" 2/5 What do you like best about MSP360 Backup? The price is pretty low for the software licenses. This is helpful to us as we are a Managed Service Provider. Review collected by and hosted on G2.com. What do you dislike about MSP360 Backup? Too many bugs in the product. If you are trying to backup a lot of Windows servers in a business environment, you cannot really trust this product. Review collected by and hosted on G2.com. Recommendations to others considering MSP360 Backup: CBB is good for backing PCs, but if you resell CBB to important clients to backup their production servers, you will have lots of headaches from constant bugs being introduced during updates of the product. We currently have several clients whose backups we are not 100% sure of due to all the bugs. Review collected by and hosted on G2.com. What problems is MSP360 Backup solving and how is that benefiting you? We are backing up a ton of servers for an OK price for the product, but will probably have to go with another backup product after our current licenses expire because there are just way too many bugs in this software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about MSP360 Backup? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about MSP360 Backup ](https://www.g2.com/products/msp360-backup/discussions/new) GU Guest User What is MSP360 Managed Backup used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-msp360-managed-backup-used-for) ![Vivek F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek F.") VF Vivek Febno • Last activity about 4 years ago i want to schedule my cloude servers backup how can i do that? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/36834-i-want-to-schedule-my-cloude-servers-backup-how-can-i-do-that) [ View all Discussions ](https://www.g2.com/products/msp360-backup/discuss) ## Pricing Options Pricing provided by MSP360 Backup. ### MSP360 Free Backup Free ### MSP360 Managed Backup Starting at $2.50 1 License ### MSP360 Standalone Backup Starting at $19.99 1 License Per Year [ View More Pricing Information ](https://www.g2.com/products/msp360-backup/pricing) MSP360 Backup Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-platform.png "Product Avatar Image") Veeam Data Platform 4.6/5(748) [ Compare Now ](https://www.g2.com/compare/msp360-backup-vs-veeam-data-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cbc07d7df385eaf88acb170d4a5941eb/cove-data-protection.png "Product Avatar Image") Cove Data Protection 4.5/5(443) [ Compare Now ](https://www.g2.com/compare/cove-data-protection-vs-msp360-backup) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4100330ab3b6030e9356342641eb13bf/nakivo-backup-replication.png "Product Avatar Image") NAKIVO 4.7/5(362) [ Compare Now ](https://www.g2.com/compare/msp360-backup-vs-nakivo-backup-replication) ##### ##### MSP360 Backup Features Compatibility File Server Backup Database Server Backup Virtual Machines Management Continuous Backup Disaster Recovery Storage Capacity Compliance Security Standards Cloud Data Protection Data Deduplication Functionality Storage Capacity Remote Backup [ View More Features ](https://www.g2.com/products/msp360-backup/features) ## Top-Rated Alternatives [ ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform") Veeam Data Platform 4.6/5(748) ](https://www.g2.com/products/veeam-data-platform/reviews) [ ![Cove Data Protection](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cove Data Protection") Cove Data Protection 4.5/5(443) ](https://www.g2.com/products/cove-data-protection/reviews) [ ![NAKIVO Backup & Replication](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NAKIVO Backup & Replication") NAKIVO Backup & Replication 4.7/5(362) ](https://www.g2.com/products/nakivo-backup-replication/reviews) [ View All Alternatives ](https://www.g2.com/products/msp360-backup/competitors/alternatives) ##### Categories on G2 [Server Backup](https://www.g2.com/categories/server-backup)[Online Backup](https://www.g2.com/categories/online-backup)[PC Backup](https://www.g2.com/categories/pc-backup) ##### Explore More [Which desktop search platforms help knowledge workers reclaim time spent on document location each week?](https://www.g2.com/discussions/which-desktop-search-platforms-help-knowledge-workers-reclaim-time-spent-on-document-location-each-week)[Top HR analytics platforms for diversity and inclusion tracking](https://www.g2.com/discussions/what-are-the-top-hr-analytics-platforms-for-diversity-and-inclusion-d-i-tracking)[Which disk cleanup platforms combine registry repair, cache clearing, and startup optimization in a single interface?](https://www.g2.com/discussions/which-disk-cleanup-platforms-combine-registry-repair-cache-clearing-and-startup-optimization-in-a-single-interface%20) [What is the best IT alerting tool for large-scale IT environments?](https://www.g2.com/discussions/what-is-the-best-it-alerting-tool-for-large-scale-it-environments)[Where to find the best VoIP service for ecommerce business](https://www.g2.com/discussions/where-to-find-the-best-voip-service-for-ecommerce-business)[Pros and Cons Details](https://www.g2.com/products/msp360-backup/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)