--- title: MSG91 Reviews meta\_title: 'MSG91 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 199 reviews by the users' company size, role or industry to find out how MSG91 works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 199 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- # MSG91 Reviews & Product Details Visit Website MSG91 is a comprehensive communication platform designed to facilitate seamless interaction between businesses and their customers across multiple channels. By integrating SMS, WhatsApp, email, voice, and advanced marketing automation tools, MSG91 enables organizations to communicate effectively and efficiently, ensuring that messages are delivered promptly and reliably. Targeted at businesses of all sizes, from startups to large enterprises, MSG91 addresses a variety of communication needs. Its versatile features cater to diverse industries, including e-commerce, fintech, healthcare, and technology. Companies can utilize MSG91 for various use cases such as sending one-time passwords (OTPs) for secure logins, providing order updates, and executing personalized marketing campaigns. This all-in-one solution eliminates the need for multiple vendors, allowing businesses to manage their communication strategies from a single, user-friendly dashboard. Key features of MSG91 include robust APIs for SMS, WhatsApp, and email, which facilitate fast and reliable message delivery. The platform's SMS service ensures global reach with dependable performance, while the WhatsApp Business API allows for engaging customer interactions through verified messaging. Additionally, the Email API supports personalized bulk and transactional emails, complete with detailed analytics to track engagement. The Voice API automates calls and reminders, enhancing customer experience without added complexity. Furthermore, the Hello Chatbot offers 24/7 support, handling conversations and lead management across various channels, ensuring that customer inquiries are addressed promptly. MSG91 stands out in the communication landscape due to its commitment to reliability and compliance. With a 99.9% uptime guarantee and adherence to GDPR, TRAI, and Ofcom messaging standards, businesses can trust that their communications are secure and compliant. The platform also offers transparent pricing with a pay-as-you-go model, ensuring that companies only pay for what they use, without hidden fees. Additionally, MSG91 provides dedicated human support, ensuring that users have access to assistance whenever needed. In a rapidly evolving digital landscape, MSG91 not only focuses on message delivery but also on enhancing customer experiences through intelligent automation and real-time analytics. By leveraging these capabilities, businesses can foster meaningful connections with their customers, driving engagement and growth. With over a decade of experience, MSG91 combines Indian innovation with global reliability, making it a trusted partner for thousands of brands looking to optimize their communication strategies. * * * Product Website MSG91 Seller [MSG91](https://www.g2.com/sellers/msg91) Discussions [MSG91 Community](https://www.g2.com/products/msg91/discuss) Languages Supported English Solution Type All-in-One Overview by Shubhendra Agrawal (Co-founder of Giddh) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/msg91/pricing) ## MSG91 Integrations (26) What do users say about integrations? Verified by MSG91 [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Android ](https://www.g2.com/products/android/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apple iOS ](https://www.g2.com/products/apple-ios/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Attune ClaimBook ](https://www.g2.com/products/attune-claimbook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CleverTap ](https://www.g2.com/products/clevertap/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dealer Management System 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AD Anirudh D. 1/20/2026 "Reliable and Easy OTP Service with Stellar API" 4/5 What do you like best about MSG91? I love the API integration with MSG91. It's very smooth and makes the handling of OTP verifications reliable, providing delivery with speed and consistency. The developer documentation is also very easy to understand, which helps a lot when developing applications for our customers. I really appreciate the responsive support team. They are quick to provide solutions and help customers understand any issues they encounter. MSG91 is also easy and affordable, and they offer startup credits, which are quite beneficial. The initial setup was pretty easy, and I'd rate it four out of five. Review collected by and hosted on G2.com. What do you dislike about MSG91? I think the startup benefit program needs to be more flexible, and more credits need to be given because some startups take some time to get things working. So it should not be time-bound. Review collected by and hosted on G2.com. What problems is MSG91 solving and how is that benefiting you? MSG91 reliably handles OTP verifications with speed and consistency, offering smooth API integration that I appreciate. The developer documentation is easy to understand, and support is responsive, which is valuable for my team. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CP Caneza P. Head of E-Commerce Small-Business (50 or fewer emp.) 1/30/2026 "Reliable, Easy-to-Use Platform with Strong API and Responsive Support" 4/5 What do you like best about MSG91? The platform is highly reliable and user-friendly, making onboarding and setup quick and hassle-free. It offers strong and well-documented API support, which allows seamless integration with our systems, and message delivery is consistently timely and dependable. The dashboard is intuitive and easy to navigate, enabling us to monitor and manage communication efficiently. Additionally, Karan and the support team are proactive, responsive, and helpful, ensuring that any queries or issues are addressed promptly and smoothly. Review collected by and hosted on G2.com. What do you dislike about MSG91? Some advanced features and reporting options could be more detailed, and pricing can become a bit high as volumes scale. Occasional delays in delivery reports could also be improved. Review collected by and hosted on G2.com. What problems is MSG91 solving and how is that benefiting you? MSG91 helps us streamline and automate customer communication through reliable SMS and OTP delivery. It ensures timely order updates, authentication, and transactional notifications, which improves customer experience, reduces manual effort, and builds trust through consistent and secure communication. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bibin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bibin S.") BS Bibin S. Tech Lead Small-Business (50 or fewer emp.) 1/20/2026 "Responsive and Helpful Support Team" 4/5 What do you like best about MSG91? I would like to sincerely appreciate the support team. A special mention to Mr. Nishant Badhe, Mr. Lalit Purve, and Mr. Anurag Upadhyay for their excellent support and consistent follow-ups in resolving the recent issue we faced with Meta. Their coordination made the process smooth and efficient. Review collected by and hosted on G2.com. What do you dislike about MSG91? Sometimes it’s difficult to get an immediate meeting slot during urgent production issues. Apart from this, everything has been good. Review collected by and hosted on G2.com. What problems is MSG91 solving and how is that benefiting you? Recently, we faced a Meta-related issue with WhatsApp messages. The support team helped us resolve it efficiently. We also encountered issues while sharing links via SMS, and the team guided us effectively to overcome those as well. Review collected by and hosted on G2.com. Show More Response from Ragini Pawar of MSG91 [Editedit](https://www.g2.com/survey_responses/msg91-review-12234458/official_response/edit) Hi Bibin, It is a privilege to be the technical backbone for your omnichannel communication strategy. Our primary goal is to ensure that your integrations and SMS delivery remain seamless, especially when navigating the evolving landscapes of global messaging compliance. I have personally shared your appreciation with the team; they are incredibly motivated to know their proactive coordination provided the excellent support we strive for every day. To ensure all-time availability, we are currently rapidly expanding our technical support team while simultaneously deploying advanced support automation. This dual approach is designed to provide you with instant, real-time assistance for critical every level. Since the rest of your experience has been so positive, we would be honored if you’d consider upgrading to a 5-star rating. It’s the ultimate validation for our team as we continue building the world’s most reliable DIY Telecom platform. We are not just a vendor; we are a partner dedicated to your platform's 100% uptime. Current UserValidated ReviewerSource: Organic ![Anant P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anant P.") AP Anant P. 1/21/2026 "Cost-Effective and Easy-to-Use for WhatsApp Marketing" 3.5/5 What do you like best about MSG91? I find MSG91 to be a good marketing tool that works great for WhatsApp marketing, especially in Indian markets. It's very easy to use and convenient, which any user can navigate with ease. The support is quite good, and their team is responsive; whenever I have any issues, I can ping them and they are right back to me with solutions that are up to the mark. Additionally, MSG91 is cost-effective and the initial setup only took a week, which was handled efficiently by a responsive team. Review collected by and hosted on G2.com. What do you dislike about MSG91? MSG91 needs more features, especially compared to other tools in the market. Report dashboard feel cluttered and overly summative , making it difficult to understand to new client Review collected by and hosted on G2.com. What problems is MSG91 solving and how is that benefiting you? MSG91 primarily solves the cost issues by providing an affordable WhatsApp messaging solution, making it beneficial for budget conscious clients Review collected by and hosted on G2.com. Show More Response from Ragini Pawar of MSG91 [Editedit](https://www.g2.com/survey_responses/msg91-review-12239203/official_response/edit) Hi Anant, It’s fantastic to hear how your marketing strategy is thriving in the market using MSG91's WhatsApp Business API. We are thrilled to be your partner in providing a cost-effective and easy-to-use solution that helps you reach customers right where they are. I’ve shared your appreciation with our support team; they are always ready to ensure your campaigns run without a hitch. We truly value your perspective on our analytics and reporting. One of the strengths of being a comprehensive omnichannel platform is the depth of data we provide, and we are currently refining our dashboard to make those powerful insights even more at-a-glance for our users. Since you’ve had such a great experience with our team’s responsiveness and pricing, we’d love to know if there’s any other detail we can polish to earn that 5th star from you. We are fully committed to being the most powerful and user-friendly messaging partner for your growth. It’s your support that makes this journey worth it. We’re in the business of messages, but we truly value the bond we share with you. Validated ReviewerSource: Organic ![Ayunita T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayunita T.") AT Ayunita T. Employee Communications Software Small-Business (50 or fewer emp.) 3/30/2026 "Timely policy notifications and reminders" 4/5 What do you like best about MSG91? MSG91 allows us to automate order confirmations, shipping updates, and post-purchase follow-ups via SMS and WhatsApp. The automation flows are flexible, and delivery tracking gives our operations team confidence. Integration with our backend system was smooth, and scaling campaigns during peak sales periods was effortless. Review collected by and hosted on G2.com. What do you dislike about MSG91? More adva More built-in campaign templates for e-commerce would save setup time. Advanced funnel analytics (click → reply → conversion) could be improved. nced analytics is then a needed. Review collected by and hosted on G2.com. What problems is MSG91 solving and how is that benefiting you? We reduced manual order update handling and decreased customer support queries related to shipping status. Engagement rates improved noticeably after moving to WhatsApp notifications. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SD Susmita D. Manager Small-Business (50 or fewer emp.) 1/21/2026 "Overall experience has been very positive with ease to use and uninterrupted services." 4/5 What do you like best about MSG91? 1. MSG91 portal is easy to use, manage templates and monitor delivery status without a training. 2. It is easy to monitor the balance. 3. API integration is also very smooth. 4. Uninterrupted services 5. Account manager is proactive in addressing queries and issues ensuring minimal disruption to operations, his quick responses are also appreciating. Review collected by and hosted on G2.com. What do you dislike about MSG91? 1. OTP doesn't expire on repeated requests unless it is used (Security concern raised by RBI auditors almost 2 years back) 2. There is no response on Email OTP service. 3. Some of the MSG91 Portal features are not working/ accessible on mobile. Review collected by and hosted on G2.com. What problems is MSG91 solving and how is that benefiting you? MSG91 is being used for sending Transactional and SMS OTPs from our business applications which is benefiting us for maintaining OTP based login and sending transaction alerts to the end users. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SC Shahyan C. 1/19/2026 "Stellar Support & Smooth Integration for SMS & OTPs" 4/5 What do you like best about MSG91? What I actually like most about MSG91 is the customer service. The gentleman I've been working with, Karan Chandwani, has been fabulous. He's one of the most responsive and proactive people I've engaged with. I appreciate his engagement, ability to respond quickly, and give me updates about what's going on, which has been really important for me because the approval process has taken some time, especially living in UAE and Dubai. A large part of why we ended up selecting MGG91 was him as he kept the progress going quickly and efficiently Review collected by and hosted on G2.com. What do you dislike about MSG91? Nothing as yet since my application is still in the pre launch phase Review collected by and hosted on G2.com. What problems is MSG91 solving and how is that benefiting you? MSG91 helps me initiate SMS and OTP verifications for new users on my website or app. Review collected by and hosted on G2.com. Show More Response from Ragini Pawar of MSG91 [Editedit](https://www.g2.com/survey_responses/msg91-review-12229815/official_response/edit) Hi Shahyan! It is a privilege to power the digital foundation of your Home Services & Maintenance platform as you gear up for your Dubai launch. In an industry built on trust and reliability, we are thrilled that MSG91 is your chosen engine for User Authentication and Global SMS OTP verification for the website as well as for the application. Knowing that Karan Chandwani’s proactive support and quick updates helped you navigate the unique UAE regulatory landscape is the best feedback we could receive; I’ve shared your kind words with him, and we are excited to see your app move into the live phase. Since you’ve had a smooth experience during this pre-launch phase, we’d love to see that reflected in your G2 rating whenever you have a moment. Your feedback is what helps us grow, and moving toward a 5-star review would be a huge motivation for our team as we continue to refine our services for the world. At MSG91, we are evolving into a total DIY Telecom solution so you can manage omnichannel messaging and price consolidation with zero friction. Whether it’s verifying a new service provider or sending a booking confirmation, we are here to ensure your Home Services startup stays connected. Validated ReviewerSource: Organic SP Sarthak P. 2/5/2026 "Cost-Effective Messaging with Room for UI Improvement" 4/5 What do you like best about MSG91? I use MSG91 for RCS and SMS messaging. I like that it offers competitive rates and has thorough API documentation, which makes integration with my internal tools easier and more cost-effective. Additionally, having a unified interface for my needs means I don't have to hop between different platforms for managing customer communications. Review collected by and hosted on G2.com. What do you dislike about MSG91? I find the UI clunky and the advanced workflow functionalities are not present. I wish there were workflows based on conditions and triggers. Review collected by and hosted on G2.com. What problems is MSG91 solving and how is that benefiting you? MSG91 provides a unified interface for managing communications, eliminating the need to switch platforms. Its competitive rates and thorough API documentation make integration with my tools easier and cost-effective. Review collected by and hosted on G2.com. Show More Response from Ragini Pawar of MSG91 [Editedit](https://www.g2.com/survey_responses/msg91-review-12314331/official_response/edit) Hi Sarthak, It is a privilege to be the omnichannel communication partner for your business. In an era where RCS (Rich Communication Services) and SMS are the primary drivers of customer engagement, we are thrilled that our thorough API documentation and competitive pricing have made your integration both cost-effective and seamless. Providing a unified communication interface to eliminate platform-hopping is at the core of our mission to simplify your operations. We truly value your feedback regarding our UI/UX and advanced workflows. We are enhancing our interface with each passing second, focusing on making navigation as fast as our message delivery. Regarding your need for conditional triggers and complex workflows, we are glad we could provide a comprehensive solution of how our AI-powered Chatbot fulfills your specific requirements. The beauty of this solution is that you can deploy one chatbot across every single communication channel, ensuring a consistent, intelligent, and trigger-based experience for your users whether they reach out via RCS, Voice Call, WhatsApp, or Email. We are excited to continue working with you to ensure these automated solutions remain perfectly tailored to your internal tools. Thank you for the 4-star rating! We are truly committed to earning that final star by proving we are the best all-in-one solution provider for your scaling needs. We would love to know if our latest Chatbot features have helped bridge the gap for your conditional workflows, please let us know how we can continue to refine our 5-star experience for you. It’s your support that makes this journey worth it. We’re in the business of messages, but we truly value the bond we share with you. Validated ReviewerSource: Organic ![sriram r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sriram r.") SR sriram r. 1/5/2026 "Responsive Support, Competitive Pricing" 4/5 What do you like best about MSG91? I appreciate the speedy response and the great support from MSG91. The customer support is dedicated and responsive, which makes a difference. MSG91's pricing is friendly and economical, making it a good fit for my needs. Additionally, I find the subscription, WhatsApp integration, and onboard assistance beneficial, making things easier to manage. Overall, I find it a reliable service that meets my expectations. Review collected by and hosted on G2.com. What do you dislike about MSG91? I was confused about the Phone Number Tab, specifically regarding the use of international numbers. It needs a clearer explanation that international numbers are for API Testing purposes only. Review collected by and hosted on G2.com. What problems is MSG91 solving and how is that benefiting you? MSG91 helps with subscription management, WhatsApp integration, and offers onboard assistance, making implementation easier in a short time. Review collected by and hosted on G2.com. Show More Response from Ragini Pawar of MSG91 [Editedit](https://www.g2.com/survey_responses/msg91-review-12174914/official_response/edit) Hi Sriram It is a privilege to be the cloud communication partner for your growing business. We are thrilled to hear that our economical pricing and dedicated support team have made your WhatsApp integration and subscription management so much easier to handle. At MSG91, we aim to provide a reliable messaging service that balances powerful performance with a friendly budget, ensuring businesses of all sizes can scale their customer engagement without friction. We are proud to share that our support team connected with you personally in a meeting immediately to clear up the confusion regarding international numbers. We strive for this level of fast resolution, and we are glad that after our discussion, you confirmed that all your concerns were fully addressed. To ensure a seamless onboarding for everyone, we’ve also updated our dashboard tooltips to make these technical details crystal clear from the start. Thank you for the 4-star rating! We are fully committed to earning that final star by continuing to refine our user interface and providing the most responsive technical support in the CPaaS industry. Please keep writing to us, your insights are exactly what help us build a better, more transparent platform for everyone. Validated ReviewerSource: Organic MS Mudin S. 2/13/2026 "Effective OTP Sending with Top-Notch Support" 4/5 What do you like best about MSG91? I use MSG91 for sending OTPs through WhatsApp and SMS on our job portal. I really appreciate the good customer support, particularly from Karan, our account manager, who has been very helpful and supportive whenever needed. I find the setup easy because we got the needed support. Additionally, the SMS and WhatsApp features are valuable for sending OTPs to people using our platform. Review collected by and hosted on G2.com. What do you dislike about MSG91? for now we are ok Review collected by and hosted on G2.com. What problems is MSG91 solving and how is that benefiting you? I use MSG91 for sending OTPs via WhatsApp and SMS, ensuring authentication by verifying phone numbers. Review collected by and hosted on G2.com. Show More Response from Ragini Pawar of MSG91 [Editedit](https://www.g2.com/survey_responses/msg91-review-12355013/official_response/edit) Hi Mudin, It is a privilege to power the identity verification for your Job Portal through our developer-friendly CPaaS platform. In a sector where connecting talent with opportunity depends on trust, we are thrilled that our SMS and WhatsApp APIs provide the top-notch OTP delivery your users need for seamless authentication. I’ve shared your wonderful feedback with Karan; he is truly motivated.. Whether you are verifying a new candidate or a high-volume recruiter, we are here to ensure your user onboarding remains rock-solid and global. Since you have had such a positive experience with our messaging features, we noticed your 4-star rating. We always aim to be a perfect 10/10 partner for your platform! If there is any small detail we can polish to earn that 5th star, please let us know. Your support is what fuels our journey as we evolve into a total DIY Telecom platform. We’re not just a service provider; we’re a dedicated partner in helping your users find their next career move. Validated ReviewerSource: Organic ## Questions about MSG91? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about MSG91 ](https://www.g2.com/products/msg91/discussions/new) ![Bharat R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bharat R.") BR Bharat Rao • Last activity 3 months ago MSG91 for automated staff notifications: how do you handle dashboard slowdowns with large reports? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/msg91-for-automated-staff-notifications-how-do-you-handle-dashboard-slowdowns-with-large-reports) ![Hannah P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hannah P.") HP Hannah Pither • Last activity 3 months ago How are you using MSG91 for appointment confirmations and OTPs, and what admin/reporting gaps remain? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-are-you-using-msg91-for-appointment-confirmations-and-otps-and-what-admin-reporting-gaps-remain) [ View all Discussions ](https://www.g2.com/products/msg91/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 8 months ### Average Discount 22% [ View More Pricing Information ](https://www.g2.com/products/msg91/pricing) MSG91 Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_47d3a1103e64b9c2d8d907d26f16e836/twilio.png "Product Avatar Image") Twilio 4.1/5(530) [ Compare Now ](https://www.g2.com/compare/msg91-vs-twilio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2781d4820b53633f9b6a8583b6475bcf/gupshup.jpg "Product Avatar Image") Gupshup 4.4/5(67) [ Compare Now ](https://www.g2.com/compare/gupshup-vs-msg91) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_94cbca44569818513519d364cc037f18/plivo.png "Product Avatar Image") Plivo 4.5/5(747) [ Compare Now ](https://www.g2.com/compare/msg91-vs-plivo) ##### ##### MSG91 Features Functionality Ease Of Integration API Call Speed Unified Communications Support Documentation Community Support Professional Support SMS Platform Reporting API Integration [ View More Features ](https://www.g2.com/products/msg91/features) ## Top-Rated Alternatives [ ![Twilio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Plivo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Plivo") Plivo 4.5/5(747) ](https://www.g2.com/products/plivo/reviews) [ ![Vonage Communications APIs](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vonage Communications APIs") Vonage Communications APIs 4.2/5(404) ](https://www.g2.com/products/vonage-communications-apis/reviews) [ View All Alternatives ](https://www.g2.com/products/msg91/competitors/alternatives) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing)[Transactional Email](https://www.g2.com/categories/transactional-email) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing)[Transactional Email](https://www.g2.com/categories/transactional-email)[RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)[Phone Verification](https://www.g2.com/categories/phone-verification) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best sales commission software reviews](https://www.g2.com/discussions/what-is-the-best-sales-commission-software-according-to-real-user-reviews)[Attentive vs Klaviyo vs Postscript: which SMS platform is actually worth it for a DTC brand doing over $5M in revenue?](https://www.g2.com/discussions/attentive-vs-klaviyo-vs-postscript-which-sms-platform-is-actually-worth-it-for-a-dtc-brand-doing-over-5m-in-revenue)[Which AR content management systems maintain consistent quality across their entire 3D model catalog?](https://www.g2.com/discussions/which-ar-content-management-systems-maintain-consistent-quality-across-their-entire-3d-model-catalog) [Which MBaaS platforms have reliable uptime SLAs and comprehensive API documentation for production deployments?](https://www.g2.com/discussions/which-mbaas-platforms-have-reliable-uptime-slas-and-comprehensive-api-documentation-for-production-deployments)[What bot platform handles the handoff from chatbot to a live human agent well without the customer having to repeat themselves?](https://www.g2.com/discussions/bot-platforms-what-bot-platform-handles-the-handoff-from-chatbot-to-a-live-human-agent-well-without-the-customer-ha)[Pros and Cons Details](https://www.g2.com/products/msg91/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)