
The customization is amazing, the modules for specific journal entries/ tracking categories are succinct. The integration works well overall but it would be nice to see the transparency of the journal entries and to see what builds the entries. The implementation is difficult due to the nature of the manufacturing process. Review collected by and hosted on G2.com.
Customer service for the partner program is not as good. Also hard to get anyone on the phone as they provide online ticket support only. It would be good if we could also pull reports or customize them easier.
Being able to quickly see job costing per project or customer or progress billing would be useful. Review collected by and hosted on G2.com.
Thanks for your feedback! Glad you like the customization. We’ll keep working on improving customer support and reporting features.