MRI makes day-to-day property management much smoother. The system is flexible, and I really like how easy it is to pull reports and keep everything organised. It’s clearly designed with real users in mind — not overly complicated, but still powerful enough to handle the detail we need in block management. Review collected by and hosted on G2.com.

It can take a bit of time to get to grips with everything, especially if you’re new to it. Some features aren’t immediately obvious and could do with better guidance or tutorials built in. Once you're past the learning curve though, it's great. Review collected by and hosted on G2.com.

We view our relationship with MRI as a partnership. The level of customer service provided to us has been exceptional. We aren't necessarily an easy client either; we make sure our opinions are known, especially when enhancements could be made to make the product better. Our voice is alwasy heard and we feel valued.

MRI is our core software provider and we use it every day. When needed, MRI support is great. We have concierge level and feel that it is well worth the investment. Our sales team is top notch, responding quickly and professionally. Review collected by and hosted on G2.com.

I feel the documentation associated with implementation is lacking. We ended up generating our own documents because very few were provided.

When integrating with software that does not have a partnership with MRI, the connection can be challenging. It takes a lot of work.

I do think the suite of products offered, could integrate more seamlessly; however, we make sure that those requests for enhancements are given to our sales team and many of them have already been addressed. Review collected by and hosted on G2.com.

The accounting package is awesome. Great reporting. Review collected by and hosted on G2.com.

There aren't any discounts for long term users. Review collected by and hosted on G2.com.

I appreciate the flexibility of this product, as it allows us to easily integrate both our own solutions and third-party vendors to support our internal processes and meet the needs of our clients. Additionally, MRI offers a solid core foundation that we can adapt to better align with our business requirements. Review collected by and hosted on G2.com.

Since CBRE self-hosts MRI, whenever a bug is discovered or troubleshooting is required, it often takes a long time to receive support and implement code fixes. This results in a lengthy wait before a permanent solution is put in place. Review collected by and hosted on G2.com.

I like that the system is easy to use. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

MRI property management is a system where all the reporting and data is in one place for you to easily use, analyze and report on. The benefit of using this system is to have everyone work on the same platform, data to be updated and use immediately and simultaneously.

It's an international system where you can get a lot of exposure to international standards, assistance, support and property guidelines.

The technical support so far with the migration were exceptional which made the implementation much easier and the process of change more manageable. Review collected by and hosted on G2.com.

Nothing to note at this point in time as we are still in the first year of migration. Review collected by and hosted on G2.com.

How easy it is to use, I love that there is a search button Review collected by and hosted on G2.com.

I couldn't fault it, its super easy to use Review collected by and hosted on G2.com.

Very user friendly and the customer service is amazing. There are many products / partners that help business run smoothly. Review collected by and hosted on G2.com.

Nothing really. Some products are a little pricey. Review collected by and hosted on G2.com.

application of user security rights and permissions Review collected by and hosted on G2.com.

my web installation crashes frequently zzz Review collected by and hosted on G2.com.

Ease of use. Access to support and the raw data when troubleshooting. Review collected by and hosted on G2.com.

Some functionality is outdated. We have encountered many IRs while using the software. Review collected by and hosted on G2.com.