DF
Damien F.
"Versatile Yet Needs Tech Enhancements"
3.5/5
What do you like best about MRI Property Management?

I like the separate modules of MRI Property Management because they allow me to tailor training requirements based on what each person does. I find it convenient to specify the reports and training needed, which makes it easier to manage property-related tasks efficiently. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

Doesn't always feel like they are at the forefront of tech. I wish it had dynamic reports with drilldowns and a customizable interface dashboard. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Time-Consuming , Poor Mapping Integration, and Disappointing Support"
1.5/5
What do you like best about MRI Property Management?

Ability to add notes, details of the property & testing at unit level and pull reports. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

The log in process is very time consuming & off putting. It doesn't link with our mapping system. It has not been programmed well for the property management team to get the most out of the platform & getting training or help to adapt the platform to our needs / a demo of what qube can do has been slow and often disappointing. Review collected by and hosted on G2.com.

Response from Karen Waite of MRI Property Management

Thank you for taking the time to share your feedback. We take all client comments seriously and are sorry to hear that your experience did not meet expectations.

We would greatly appreciate the opportunity to discuss your concerns in more detail and work toward a resolution. However, as this review is anonymous we are unable to contact you directly. We kindly encourage you to reach out to your Account Manager at your earliest convenience who will be more than happy to assist you further.

We look forward to speaking with you soon.

Thu L.
TL
Thu L.
Staff Accountant
"Effortless Reporting and User-Friendly Interface"
5/5
What do you like best about MRI Property Management?

I find MRI Property Management user-friendly, which is great for me. It helps me run monthly reports for all the properties in my portfolio with ease, and I love that I can delete incorrect entries. There are all kinds of reports that can be easily run, providing me with very detailed information. This detailed reporting supports my budget setting for the properties and helps me analyze and forecast income and expenses to come up with a more precise budget. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

Nothing that I can think of right now Review collected by and hosted on G2.com.

Jesús Ignacio L.
JL
Jesús Ignacio L.
"Efficiency and Ease in Property Management"
5/5
What do you like best about MRI Property Management?

What I like most about MRI Property Management is its very practical and simplified user interface, which makes its processes very clear. Additionally, it has a help space that includes technical and operational documents for the user, which I find very useful. Also, the technical support and customer service are of excellent quality. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

I feel that it can improve in the tropicalization and adaptation of accounting to the legislation of other countries. In our case, the legislation of Mexico. Review collected by and hosted on G2.com.

SS
Sri S.
VP
Mid-Market (51-1000 emp.)
"Simple and Versatile, but Disconnected Systems and Slightly Expensive"
3.5/5
What do you like best about MRI Property Management?

Horizon is simple to use and solves a lot of different areas’ problems Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

Disconnected systems and slightly expensive Review collected by and hosted on G2.com.

Response from Karen Waite of MRI Property Management

Thank you for your feedback Sri. We are pleased to hear that you find the platform simple and intuitive to use and that it helps address a range of operational challenges, particularly around asset management.

We also appreciate your comments regarding system connectivity and value for money. We'll ensure your feedback is shared with the relevant teams as we continue to enhance platform integration and deliver solutions that provide strong value for our customers.

YZ
Y Z.
Application Support Analyst
Enterprise (> 1000 emp.)
"Reliable, Comprehensive Platform for Efficient Property Portfolio Management"
5/5
What do you like best about MRI Property Management?

The platform is reliable and comprehensive, and it’s well suited to helping us manage our property portfolio efficiently. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

There’s a lack of knowledge articles on how to write custom reports. Review collected by and hosted on G2.com.

Response from Karen Waite of MRI Property Management

Thank you for your review, we’re glad to hear that MRI Property Management is helping you manage your property portfolio efficiently and supporting your day-to-day operations.

We appreciate your feedback regarding the lack of knowledge articles on custom reports. That’s valuable insight and we’ll share it with our team as we continue improving our resources and documentation.

In the meantime, if there’s anything specific you’d like help with, please don’t hesitate to reach out.

MB
Melissa B.
Small-Business (50 or fewer emp.)
"Effortless Automation and Easy Setup"
5/5
What do you like best about MRI Property Management?

I like that MRI Property Management is easy to use. It helps me a lot with automation, particularly for tasks like scheduling and finances. I appreciate how it simplifies communication, allowing me to set and forget communications. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

I would like more automation for compliance. Review collected by and hosted on G2.com.

Response from Karen Waite of MRI Property Management

Thank you for your feedback Melissa. We are pleased to hear that you find MRI Property Management easy to use and that automation across scheduling, finance and communications is helping to simplify your day-to-day tasks.

We also appreciate your suggestion regarding increased compliance automation and will share this with our Product team as part of ongoing development considerations.

Sabrine H.
SH
Sabrine H.
Supply Chain Intern
Mid-Market (51-1000 emp.)
"Smooth Workflow and Seamless Integration with Fix Flow"
5/5
What do you like best about MRI Property Management?

Work flow and the integration with fix flow Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

Na I like everything about it - no complaint Review collected by and hosted on G2.com.

Response from Karen Waite of MRI Property Management

Thank you for your positive feedback Sabrine. We are thrilled to hear that you are benefiting from the platform’s workflow capabilities and seamless integration with Fix Flow. If you ever have any questions or need assistance, please don't hesitate to reach out, we are here to help ensure you continue to have a great experience with our software.

Spencer L.
SL
Spencer L.
Senior Property Manager
Small-Business (50 or fewer emp.)
"Seamless Integration and Automation Across Multiple Software Tools"
5/5
What do you like best about MRI Property Management?

Integration and automation between multiple softwares Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

Uploading of document. The drop down list is annoying. Review collected by and hosted on G2.com.

Response from Karen Waite of MRI Property Management

Thank you for your review Spencer and for sharing your positive experience with the integration and automation capabilities of MRI Property Management.

We also appreciate your feedback on the document upload process and the dropdown functionality. This is useful insight and will be shared with our Product team as part of ongoing usability improvements.

SB
Siobhan B.
Associate Director - operation and accounts
Small-Business (50 or fewer emp.)
"Easy to Navigate with Powerful Tenant Search Options"
5/5
What do you like best about MRI Property Management?

There are so many good things, it is easy to navigate, easy to locate tenants, various ways of searching. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

searching within document folders particularly at property level., there is no search facility. And the folders an documents are not held within that area. Review collected by and hosted on G2.com.

Response from Karen Waite of MRI Property Management

Thank you for sharing your feedback Siobhan. We are so pleased to hear that you find MRI Property Management easy to navigate with powerful tenant search options. It’s also good to know that the recent diary and workflow setup has been helpful in ensuring key tasks are not missed.

We appreciate your comments about searching within document folders and will share this with our product team as we continue to improve the user experience. If you have any further suggestions or need assistance, please feel free to reach out.