--- title: MRI Property Management Reviews meta\_title: 'MRI Property Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 186 reviews by the users' company size, role or industry to find out how MRI Property Management works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 186 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Real Estate url: https://www.g2.com/categories/real-estate ---

# MRI Property Management Reviews & Product Details

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Unify all your leasing, property management, facilities, and finance operations with MRI’s AI-powered property management software. More than 45,000 clients worldwide trust MRI Software’s solutions – including our property management software - to run their properties and manage tenants, residents, and finances. Built for scale, layered with AI, and designed to give you complete control as your needs evolve, MRI’s flexible and adaptable platform meets the unique requirements of real estate business owners, operators, investors, and occupiers. MRI’s configurable property management software integrates with your other proptech solutions and simplifies workflows, data management, and operations, providing you the insights required to maximize revenue and innovate for the future. Unleash your data. Uncover insights. Unlimit your potential.

* * *

Product Website
MRI Property Management
Seller
[MRI Software](https://www.g2.com/sellers/mri-software)
Discussions
[MRI Property Management Community](https://www.g2.com/products/mri-property-management/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Nicola Byers (Marketing Manager at MRI Software)

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

[
View More Pricing Information
](https://www.g2.com/products/mri-property-management/pricing)

## MRI Property Management Integrations
(14)

What do users say about integrations?

Verified by MRI Property Management

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Anyone Home

](https://www.g2.com/products/anyone-home/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

CheckPoint

](https://www.g2.com/products/checkpoint/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ClickPay

](https://www.g2.com/products/clickpay/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Creatio

](https://www.g2.com/products/creatio/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Fixflo Lettings

](https://www.g2.com/products/fixflo-lettings/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Inspection Express

](https://www.g2.com/products/inspection-express/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

InventoryBase

](https://www.g2.com/products/inventorybase/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft SharePoint

](https://www.g2.com/products/microsoft-sharepoint/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

MRI Angus

](https://www.g2.com/products/mri-angus/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Nexus

](https://www.g2.com/products/nexus-compliance-nexus/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Nintex

](https://www.g2.com/products/nintex-nintex/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

RentPayment from MRI Software

](https://www.g2.com/products/rentpayment-from-mri-software/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Tableau

](https://www.g2.com/products/tableau/reviews)

Show More

 ![Karen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karen C.")
KC

Karen C.

System Consultant and Administrative Officer

Small-Business (50 or fewer emp.)

1/9/2024

"The easiest Property Management Software to use"

5/5

What do you like best about MRI Property Management?

This software system is designed to meet each property's needs. It captures all the relevant, correct data for each property. It is easy to use and understand. The customer support center is reliable, friendly, and efficient.

The system can capture and store data for ease of reference. There are a lot of reports to choose from. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

Some features are based in the United States and I am from a different region, therefore some of the reports have to be customized to suit the needs of the clients Review collected by and hosted on G2.com.

What problems is MRI Property Management solving and how is that benefiting you?

I love using the expense tool. It can calculate the cost and split it into various entities. I can print the reports via the department. These are big-ticket items for me as it reduces the time to calculate individually. It also does the budgeting very good. Review collected by and hosted on G2.com.

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Response from Karen Waite of MRI Property Management

[Editedit](https://www.g2.com/survey_responses/mri-property-management-review-9096392/official_response/edit)

Thank you so much for taking the time to leave such an amazing review Karen, we are very pleased to hear that you appreciate the intuitive nature of our software and are benefiting from its many features and functions including the expense tool and suite of comprehensive reports. We always strive to provide a high level of customer service so it’s good to hear of your positive experiences with our client support team. Your suggestions for improvement are important to us and we will pass these across to our product management team to consider for a future version.

12/16/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
UA

Verified User in Accounting

Mid-Market (51-1000 emp.)

2/11/2026

"Simplifies Day-to-Day Work with Quick Searches and Flexible Expenditure Reports"

4/5

What do you like best about MRI Property Management?

It simplifies day to day work and searches, due to the well-organised system allowing for quick searches. Running expenditure reports on the property ledger is very straightforward and diversified to fit either property or unit requirements which is very helpful, giving us the possibility to filter and refine our search Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

Sometimes the property management can feel slightly slow when running reports of a larger scale for numerous properties, however this isn't always a major problem. Similarly with moving between different tabs such as from property to unit to expenditure. Review collected by and hosted on G2.com.

What problems is MRI Property Management solving and how is that benefiting you?

It has solved problems i was having with running reports for management accounts. It has created a single report where all expenditure for all units pulls through but refines it in terms of unit types which is helpful as our management accounts are separated on a residential, commercial and rural basis. Review collected by and hosted on G2.com.

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Response from Karen Waite of MRI Property Management

[Editedit](https://www.g2.com/survey_responses/mri-property-management-review-12344256/official_response/edit)

Thank you so much for sharing your positive feedback! We are very pleased to hear that MRI’s property management software is supporting your daily workflows with efficient search functionality and flexible reporting for management accounts.

We have noted your comments around performance when handling larger reports and will share these with our team. In the meantime, if you require any assistance or tips we are always here to help.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

LH

Lorna H.

2/11/2026

"Effortlessly Manages Complex Property Portfolios"

4.5/5

What do you like best about MRI Property Management?

I like that MRI Property Management is able to cope with the complex nature of a Landed Estate. I also appreciate having multiple companies with the PPMS, Purchase, and Sales ledger feeding directly into the General Ledger, which is then used for year-end accounts and KPI reporting. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

It can sometimes be difficult to keep the ledgers clean as there is a lot of information. It would be nice if as part of the annual subscription there was a day a year that a consultant would help to make sure that the ledgers are clean and to achieve any outdated information. Review collected by and hosted on G2.com.

What problems is MRI Property Management solving and how is that benefiting you?

MRI Property Management helps to keep track of our property business and handles the complexity of a Landed Estate. It supports multiple companies and connects PPMS, Purchase, and Sales ledgers to the General Ledger for year-end accounts and KPI reporting. Review collected by and hosted on G2.com.

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Response from Karen Waite of MRI Property Management

[Editedit](https://www.g2.com/survey_responses/mri-property-management-review-12342502/official_response/edit)

Thank you for your review and for sharing your positive experience of MRI’s property management software. We are delighted to hear that the system is supporting the complexity of your Landed Estate and helping streamline multi-company accounting and reporting.

We appreciate your feedback regarding ledger maintenance and understand the importance of accurate, up-to-date data. Your suggestion will be shared with our team for consideration as we continue to enhance our services and ensure our software delivers maximum value to our clients.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Suki T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suki T.")
ST

Suki T.

Group Financial Controller

Small-Business (50 or fewer emp.)

6/24/2026

"Helpful Staff and an Easy-to-Use System"

4/5

What do you like best about MRI Property Management?

How helpful the staff are and the fact the system is easy to use. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

Sometimes its slow, and it's not easy to save files. Review collected by and hosted on G2.com.

What problems is MRI Property Management solving and how is that benefiting you?

They are helping create new reports for me and the company Review collected by and hosted on G2.com.

Show More

Response from Karen Waite of MRI Property Management

[Editedit](https://www.g2.com/survey_responses/mri-property-management-review-13022198/official_response/edit)

Thank you for taking the time to share your experience Suki. We appreciate your feedback and are pleased to know our property management software is intuitive and supporting your reporting needs. Your comments help us identify opportunities for improvement and we're committed to continuing to enhance both performance and usability.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![James L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James L.")
JL

James L.

Senior Property Account

Small-Business (50 or fewer emp.)

6/24/2026

"Effortless Report Creation for Everything We Need"

4.5/5

What do you like best about MRI Property Management?

It’s very easy to create reports for everything I need. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

Unable to have different settings for different entities for the CIS scheme Review collected by and hosted on G2.com.

What problems is MRI Property Management solving and how is that benefiting you?

Creating various reports which feeds into our cashflow spreadsheets Review collected by and hosted on G2.com.

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Response from Karen Waite of MRI Property Management

[Editedit](https://www.g2.com/survey_responses/mri-property-management-review-13022223/official_response/edit)

Thank you for your review James. We are pleased to hear that the reporting tools within MRI Property Management are helping support your financial planning and operational processes. We also appreciate your feedback regarding greater flexibility for managing CIS settings and will share it with our product team as we continue to enhance the platform.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security")
AC

Verified User in Computer & Network Security

Enterprise (\> 1000 emp.)

5/14/2025

"Centralized Data, But Needs Better Module Integration"

4/5

What do you like best about MRI Property Management?

I like using MRI Property Management because we can see all our properties, tenants, and finances in one place. I appreciate the ability to report out data and manage it effectively. The business uses the reporting for the majority of the day-to-day operations, which is really valuable. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

There is limited functionality in some of the modules, particularly in central security and tables databases, which are the worst ones to report any data from. It would be better if more fields were available and easier to cross modules for data extraction, as some data is hard to navigate to. Review collected by and hosted on G2.com.

What problems is MRI Property Management solving and how is that benefiting you?

With MRI Property Management, I can see all our properties, tenants, and finances in one place and use it for reporting data, which supports day-to-day business operations. Review collected by and hosted on G2.com.

Show More

Response from Karen Waite of MRI Property Management

[Editedit](https://www.g2.com/survey_responses/mri-property-management-review-10827636/official_response/edit)

Thank you for your review, we appreciate your feedback. We are pleased to hear that MRI Property Management is helping you centralise property, tenant and financial information while supporting day-to-day reporting and operations.

We also welcome your comments regarding module functionality and data navigation. These insights are valuable and will be shared with our team for consideration. In the meantime, if you require any support or guidance on optimising reporting and cross-module data extraction our team is always happy to assist.

2/24/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

AD

Adam D.

Manager of Application Development

Mid-Market (51-1000 emp.)

10/17/2025

"Flexible Customization and Broad Access with MRI Products"

4/5

What do you like best about MRI Property Management?

I appreciate the flexibility to tailor the product to fit my company's specific requirements. Having direct access to the tables, even outside of the MRI product—such as through SQL Server—is a significant advantage. Additionally, I find it valuable that both MRI's own products and those from third-party partners are equally accessible. Also, having an account rep that understands the product instead of just opening tickets is appreciated. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

Loading new properties into MRI can only be done through manual data entry. There is also no way to increase a flat rate charge, such as water or sewer, effective from a specific date at a property. Additionally, the change documentation lacks sufficient detail to clearly indicate what is being modified. Exporting custom Report Design reports to Excel is also challenging, as there is no straightforward way to ensure the data appears in the correct columns. Review collected by and hosted on G2.com.

What problems is MRI Property Management solving and how is that benefiting you?

We have a monthly call with MRI to discuss any issues, which has proven to be very beneficial. Given the number of properties we manage, being able to trust that the software will function as expected 99% of the time helps minimize friction between the field and my team. We are also in the process of setting up screening through RHR, which should greatly reduce the amount of time our leasing staff spends verifying information, allowing them to focus more on leasing apartments. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate")
AC

Verified User in Commercial Real Estate

Small-Business (50 or fewer emp.)

12/10/2025

"Effortless Property Management Mastery"

5/5

What do you like best about MRI Property Management?

I really like that MRI Property Management is very user-friendly and easy to navigate between each module. It's able to import entries to the general ledger without needing manual entries, which is a big plus. The system keeps track of resident information and work orders effectively, making it a solid choice for my needs. Additionally, the initial setup was very easy for my team. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

I do not have any dislikes about MRI Property Management. Review collected by and hosted on G2.com.

What problems is MRI Property Management solving and how is that benefiting you?

I can import entries to the general ledger without manual input, and it keeps track of resident information and work orders. Review collected by and hosted on G2.com.

Show More

Response from Karen Waite of MRI Property Management

[Editedit](https://www.g2.com/survey_responses/mri-property-management-review-12073787/official_response/edit)

Thank you so much for your feedback. We are delighted to hear that you and your team have found our property management software intuitive to use and easy to implement. It's also pleasing to know that the platform's automation capabilities are helping to streamline processes and reduce manual effort, allowing you to work more efficiently. We appreciate your review and your continued trust in MRI Property Management.

4/22/2026
Current UserValidated ReviewerSource: Organic

 ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate")
AC

Verified User in Commercial Real Estate

Mid-Market (51-1000 emp.)

7/8/2026

"Lambert Smith Hampton - Commercial Property Management"

4/5

What do you like best about MRI Property Management?

Very interactive and easy to navigate. My use is minimal on a day to day and my team are the link between our users and MRI Helpdesk/Account Manager. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

For us at the moment the inability to reconcile long standing GL differences which is proving difficult within the system which may be more user issue than system. Review collected by and hosted on G2.com.

What problems is MRI Property Management solving and how is that benefiting you?

For how we are using MRI and our package it is not a system which is problem solving. I believe we need to investigate additional products and general use of the system to achieve this. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
GR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

12/8/2025

Guest users or non-business users of the software, not included in G2 scores.

"Feels Like a Beta Version - Yet Priced as a Fully Finished, Premium Product"

0/5

What do you like best about MRI Property Management?

What I like best about MRI Property Management is that the concept sounds excellent. If the software worked the way it’s described in the sales process, it would be a fantastic tool. Review collected by and hosted on G2.com.

What do you dislike about MRI Property Management?

After more than 20 years as an MRI client, I feel compelled to share how profoundly disappointing and damaging our experience with MRI Engage has been.

We purchased Engage four years ago, and despite paying for it annually, we were unable to go live until recently - not because of anything on our side, but because of persistent, system-wide issues and an astonishing lack of support. It became normal to wait weeks or months for replies, many of which never came at all. When responses finally arrived, they rarely addressed the actual problem, forcing us to repeatedly start the same conversations from scratch.

Even now that we are live, the platform remains unreliable, outdated, and missing core functionality we were explicitly told it would include. Instead of receiving the support needed to fix these long-standing problems, we have been pushed toward purchasing additional add-ons - despite the fact that the system we already paid for has never, at any point, performed as promised.

The most disheartening part of this entire experience is the feeling of being completely neglected. As a smaller property management company, the contrast between what we were promised and the level of attention we actually receive has been stark. Emails ignored, escalations lost in the void, and no ownership or accountability from the teams assigned to support us.

At this stage, it genuinely feels like we have spent years paying to use a beta product with no roadmap, no transparency, and no meaningful commitment to helping us succeed. The impact on our team and our clients has been enormous - wasted time, repeated complaints, and constant workarounds to compensate for a system that simply does not function.

After four years of trying to get this to work, we are exhausted by the process and deeply disappointed in MRI’s inability to provide even the basic level of support expected of a company of this size.

This has been, without question, one of the most challenging and frustrating vendor experiences we have ever had. Review collected by and hosted on G2.com.

What problems is MRI Property Management solving and how is that benefiting you?

MRI Property Management is positioned as a comprehensive solution for property managers, directors, and residents, promising smoother operations, clear reporting, and accessible information. Unfortunately, after years of trying to onboard and use the system, we’ve not experienced those benefits. Instead, much of our time has gone into managing system issues, chasing unanswered support requests, and compensating for missing or non-functional features.

Rather than reducing workload, MRI has often increased it. We’ve had to create parallel internal processes just to ensure our clients receive the service they expect, because we cannot rely on the software to deliver what was promised. If MRI is solving any problems for us, those benefits have yet to materialise - and at times it’s felt like the system is generating more challenges than it resolves. Review collected by and hosted on G2.com.

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Response from Karen Waite of MRI Property Management

[Editedit](https://www.g2.com/survey_responses/mri-property-management-review-12058949/official_response/edit)

Thank you for sharing your feedback with us. We sincerely apologise that your experience has not reflected the level of service we are committed to providing.

Your concerns have been escalated to our senior leadership team who I understand are actively engaging with you to better understand the situation and determine the best path forward. We appreciate your patience and the opportunity to address this matter as we remain focused on reaching a positive resolution.

Current UserValidated ReviewerSource: Organic

## Questions about MRI Property Management? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about MRI Property Management
](https://www.g2.com/products/mri-property-management/discussions/new)

GU

Guest User
•
Last activity over 4 years ago

What is MRI used for in property management?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-mri-used-for-in-property-management)

[
View all Discussions
](https://www.g2.com/products/mri-property-management/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

9 months

### Average Discount

10%

[
View More Pricing Information
](https://www.g2.com/products/mri-property-management/pricing)

MRI Property Management Comparisons

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##### 
##### MRI Property Management Features

Leasing

Vacancy Advertising

Rental Applications

Lease Templates

Building Operations

Maintenance Service Requests

Property Inspections

Service Portals

Accounting

Property Accounting

Online Payment

Company Financials

Operations

Accounting Module

Maintenance Management

[
View More Features
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##### Categories on G2

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