--- title: MRI Facilities Management Reviews meta\_title: 'MRI Facilities Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 29 reviews by the users' company size, role or industry to find out how MRI Facilities Management works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 29 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # MRI Facilities Management Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by MRI Facilities Management but has limited features. Are you part of the MRI Facilities Management team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! MRI Facilities Management is a fully scalable IWMS/CAFM solution which enables FM managers to gain complete oversight of their facilities, elevate the workforce, and increase profit margins with one single source of truth. Utilizing mobile workforce apps to keep connected at all times and customer engagement apps to transform experiences, MRI Facilities Management provides control and oversight of resources to stay efficient and manages asset lifecycles to reduce costs and prevent SLA failure. Core functionality includes helpdesk, planned preventative maintenance (PPM), asset management, resource management, client contract management, invoicing, vendor and SLA management, space and move management, BIM, IoT, and mobile solutions. * * * Seller [MRI Software](https://www.g2.com/sellers/mri-software) Discussions [MRI Facilities Management Community](https://www.g2.com/products/mri-software-mri-facilities-management/discuss) Solution Type All-in-One Overview by Sally Wotton Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/mri-software-mri-facilities-management/pricing) ## Top-Rated Alternatives [ ![UpKeep](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UpKeep") UpKeep 4.5/5(1,097) ](https://www.g2.com/products/upkeep/reviews) [ ![MaintainX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MaintainX") MaintainX 4.8/5(1,549) ](https://www.g2.com/products/maintainx/reviews) [ ![Limble](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Limble") Limble 4.8/5(688) ](https://www.g2.com/products/limble/reviews) [ View All Alternatives ](https://www.g2.com/products/mri-software-mri-facilities-management/competitors/alternatives) ## User Insights Average based on 29 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 9/26/2022 "Good software but unnecessary for my field of work." 3.5/5 What do you like best about MRI Facilities Management? The user interface is not overly complex it's easy to find different areas without too many sub menus Review collected by and hosted on G2.com. What do you dislike about MRI Facilities Management? Everything works as described but it does not help me do my job Review collected by and hosted on G2.com. What problems is MRI Facilities Management solving and how is that benefiting you? Excellent layout visually it helps you keep an excellent idea of space management in your facility. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Tom P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom P.") TP Tom P. Director Mid-Market (51-1000 emp.) 6/8/2021 "Solid all-rounder of an application" 4/5 What do you like best about MRI Facilities Management? Concept is a continuously evolving application which covers everything a Facilities Services department or business could need, over the past 11 years that I've worked with it, it has grown exponentially with some really quite outstanding features and toolkits which allow FM businesses like ours to really get the most out of it. The workflow module allows great flexibility when it comes to extending the functionality of Concept. Review collected by and hosted on G2.com. What do you dislike about MRI Facilities Management? As Concept is a standalone installation, this means that if issues and/or bugs are found and new functionality is released, an upgrade is required involving system downtime rather than a tenanted application. Concept is developed more as a tool for owner-operators rather than FM providers, so new functionality is often targeted more at them. There are some key features which are system-wide, which would ideally be configured on a project/contract/site basis. Review collected by and hosted on G2.com. Recommendations to others considering MRI Facilities Management: Always think about the bigger picture and work backwards from the end of processes. I.e. if you are intending to use the invoicing functionality, start with the requirements for that and work your way back to the task management process. Potentially attend a Concept User Group (currently online due to COVID) before implementation in order to discuss requirements and experiences with other users and administrators. Review collected by and hosted on G2.com. What problems is MRI Facilities Management solving and how is that benefiting you? Concept Evolution is used to run our FM business. We use approximately 80% of what the application has to offer from basic asset and PPM task manangement to facilities booking, mobile device maintenance, client portal interaction, task and job logging, operative/engineer assignment, procurement through the Purchase Order module through to pricing and invoicing back to the client. We've been using Concept now since the early 2000s, and the web-based Evolution since 2013. In that time, we've developed the application to suit our requirements and stretched it time and time again really testing it's capabilities. We have made good use of the workflow module which has allowed a vast expansion of the system's already broad functionality to implement a highly complex process of notifications to clients, supply chain, senior management as well as internal staff. We have over 300 mobile devices in the field using the FSI GO mobile maintenance solution and since it was implemented in 2013 have processed well over 1.5 million tasks. We have a full supply chain and procurement process managed through Concept from Purchase Requisition (with CIS review) through to approval by selected individual based on region, project and requisition value, including logic for lifecycle processes for our PFI projects. We also run the Contract Variation processes for our 14 PFI concessions through Concept as well from SPV through to client sign-off. We're currently looking at a re-classification exercise of our Assets using Uniclass (currently using NRM) and a full match to SFG20 instruction sets. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") UF Verified User in Facilities Services Enterprise (\> 1000 emp.) 12/16/2020 "Great software but has it's pitfalls" 3.5/5 What do you like best about MRI Facilities Management? Concept Evolution is a swift and great tool to use as part of my workflow. I like the fact that when a task is raised, it automatically sends out an email to the person who requested the job to be raised so I don't have to myself. Review collected by and hosted on G2.com. What do you dislike about MRI Facilities Management? The icons are not very descriptive and it can be hard sometimes to find exactly what you're looking for. Review collected by and hosted on G2.com. Recommendations to others considering MRI Facilities Management: I would recommend that you get help from the hosting company to go through a walkthrough / training as using without training it could be quite difficult. Review collected by and hosted on G2.com. What problems is MRI Facilities Management solving and how is that benefiting you? Concept is helping me solve business problems such as not having to manually reply to client's emails, it automatically does this for you. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") UC Verified User in Commercial Real Estate Enterprise (\> 1000 emp.) 1/27/2019 "Streamined Property Management Service for Work Orders " 4/5 What do you like best about MRI Facilities Management? This software makes the process of receiving, delegating and completing work orders from tenants very smooth and easy. It allows our engineers and day porters, who are always spread around the building, to receive work orders on their mobile phones. The ability to charge tenants through the software is also a good feature. Finally, it is very easy for tenants to make reservations for shared amenities such as conference rooms. Review collected by and hosted on G2.com. What do you dislike about MRI Facilities Management? I don't like the message portal in Angus. It can get confusing when tenants submit a work order, it doesn't get assigned to anyone right away, and then they write a separate message connected to the work order that is not assigned to anyone, so it can get missed. But other than that, the platform is pretty seamless and intuitive. Review collected by and hosted on G2.com. Recommendations to others considering MRI Facilities Management: Intuitive and easy. You cannot close work orders out on the mobile app, which is annoying, but just have a desktop version available for completing this final piece of work orders. Review collected by and hosted on G2.com. What problems is MRI Facilities Management solving and how is that benefiting you? This product allows the entire property management team, engineers, day porters, and tenants to all be connected on one platform. There is no longer the risk of inconsistent communication regarding tenants needs with work orders and our team. Requests get completed faster and much more efficiently than before. Review collected by and hosted on G2.com. Show More 2/12/2019 Current UserValidated ReviewerSource: Organic AN Austin N. Mean stack developer Mid-Market (51-1000 emp.) 1/28/2019 "NetFacilities is a multi-user and multi-site CMMS for facilities and property management." 3.5/5 What do you like best about MRI Facilities Management? The NetFacilities system is very user friendly. It is also very easy to train new users. There are many great CMMS in the market but they lack the feature of keeping track of your employees but NetFacilities helps w\you with just that. It also has has some unique reporting features. Review collected by and hosted on G2.com. What do you dislike about MRI Facilities Management? NetFacilities provides a mobile app but it’s functionality is not worth the price. The software can also be slow in loading things up. Also the software does not works good after constant working. Although net facilities is easy to learn but it is very hard to use at some points. Review collected by and hosted on G2.com. What problems is MRI Facilities Management solving and how is that benefiting you? we use it for facility and property management. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Mid-Market (51-1000 emp.) 6/5/2019 "Easy to navigate " 4/5 What do you like best about MRI Facilities Management? Angus Anywhere gives me the best way to connect with the tenants in my building. I can easily address any concerns that they have quickly and efficiently. Review collected by and hosted on G2.com. What do you dislike about MRI Facilities Management? I wish I had a view that allowed me to organize tasks that need to be completed based on specific categories (being able to categorize preventive maintenance tasks into further categories) Review collected by and hosted on G2.com. What problems is MRI Facilities Management solving and how is that benefiting you? Problems that I solve include general everyday tasks, tenant requests, and proactive maintenance. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite WA Whitney A. Small-Business (50 or fewer emp.) 7/6/2018 "Super software with great customer support" 4/5 What do you like best about MRI Facilities Management? I like having the ability to manage my services and work orders all in one place. This allows my technicians to put in notes from the beginning of the service to the completion. This keeps our customer informed at all times. If at any time I have questions or issues, I have a direct contact to assist with any support I need. He is very helpful and has a full understanding of NetFacilities. Review collected by and hosted on G2.com. What do you dislike about MRI Facilities Management? As much as I like NetFacilities overall, there are times when the service can be slow. Otherwise, I don't have much to complain about so far. Review collected by and hosted on G2.com. What problems is MRI Facilities Management solving and how is that benefiting you? NetFacilities provides us with a paperless work order system, ease of access and advanced reporting. This system allows us to streamline our company processes and better maintain maintenance records on company-wide equipment. We use the system for our various locations to put in supply orders and dispatch from our primary warehouse. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Mid-Market (51-1000 emp.) 10/29/2018 "Great way to request workplace needs" 4/5 What do you like best about MRI Facilities Management? I appreciate the ease of having various requests housed all in one location, regardless of the type of request. Review collected by and hosted on G2.com. What do you dislike about MRI Facilities Management? When the application has a complete update. It throws me off trying to get used to the new system. Review collected by and hosted on G2.com. What problems is MRI Facilities Management solving and how is that benefiting you? The requests are all in one location and provides easy access to set up work orders and appointments. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") CF Verified User in Facilities Services Small-Business (50 or fewer emp.) 1/10/2018 "Easy to use" 4/5 What do you like best about MRI Facilities Management? I create preventative maintenance tasking occasionally for properties using this system. It has a very small learning curve, easy to copy/paste new equipment and tasking, and can really help a property keep maintenance on a steady level if used. Review collected by and hosted on G2.com. What do you dislike about MRI Facilities Management? The software doesn't seem have issues for the purposes that I use it. Can ake a bit of time to initially set up a full schedule for a property. Review collected by and hosted on G2.com. Recommendations to others considering MRI Facilities Management: Use it fully for all of its purposes and don't ignore it's benefits. Set up scheduling, tasking, users, etc. initially, keep them up-to-date, and this will keep your building healthy! Review collected by and hosted on G2.com. What problems is MRI Facilities Management solving and how is that benefiting you? This program will systematically improve the management of building assets, without a doubt. But most engineers I have collaborated with do not seem to give it much time when arranging their maintenance schedules. The more you rely on it, the better your outcome will be. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Laura V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura V.") LV Laura V. Marketing Assistant Commercial Real Estate Mid-Market (51-1000 emp.) 10/25/2017 "Does everything you need it to" 3.5/5 What do you like best about MRI Facilities Management? I find setting up work orders to be the easiest, most straightforward part of the system. I also think the reservations calendar works great. Review collected by and hosted on G2.com. What do you dislike about MRI Facilities Management? The alert emails you get are difficult to read and it's difficult to set up reoccurring work orders. I also find the email templates difficult to format. Review collected by and hosted on G2.com. Recommendations to others considering MRI Facilities Management: It works great! You won't be disappointed. Review collected by and hosted on G2.com. What problems is MRI Facilities Management solving and how is that benefiting you? We are communicating more effectively with our tenants and solving their building issues in an efficient manner. It is also perfect for keeping track of all of our tenant contacts and their roles. Review collected by and hosted on G2.com. Show More 12/12/2017 Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about MRI Facilities Management? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about MRI Facilities Management ](https://www.g2.com/products/mri-software-mri-facilities-management/discussions/new) GU Guest User What is Angus AnyWhere used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-angus-anywhere-used-for) [ View all Discussions ](https://www.g2.com/products/mri-software-mri-facilities-management/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/mri-software-mri-facilities-management/pricing) ##### ##### MRI Facilities Management Features Facility Management Platform Features Maintenance Planning [ View More Features ](https://www.g2.com/products/mri-software-mri-facilities-management/features) ##### Categories on G2 [CMMS](https://www.g2.com/categories/cmms)[Facility Management](https://www.g2.com/categories/facility-management) ##### Explore More [What are the best lifestyle spending account platforms for payroll integration in professional services?](https://www.g2.com/discussions/what-are-the-best-lifestyle-spending-account-platforms-for-payroll-integration-in-professional-services)[What should construction teams evaluate when choosing jobsite management software for scheduling jobs with short notice?](https://www.g2.com/discussions/what-should-construction-teams-evaluate-when-choosing-jobsite-management-software-for-scheduling-jobs-with-short-notice)[Best platforms for testing email templates across clients](https://www.g2.com/discussions/what-are-the-best-platforms-for-testing-email-templates-across-clients) [Which CLM platforms hold up well when legal teams are managing high-volume contract workflows without the system slowing down or losing data integrity?](https://www.g2.com/discussions/which-clm-platforms-hold-up-well-when-legal-teams-are-managing-high-volume-contract-workflows-without-the-system-slowing-down-or-losing-data-integrity)[Best time tracking software for small business](https://www.g2.com/discussions/what-s-the-best-time-tracking-software-for-small-business-teams)[What statistical analysis platform protects data privacy and meets security requirements for a company running analysis on sensitive customer or patient data?](https://www.g2.com/discussions/what-statistical-analysis-platform-protects-data-privacy-and-meets-security-requirements-for-a-company-running-analysis-on-sensitive-customer-or-patient-data) [Show MoreShow Less](javascript:void(0);)