What I appreciate most about Focal is their personalized approach . The team takes the time to understand the unique needs and tailor the experience accordingly. Review collected by and hosted on G2.com.
Extremely satisfied with the Service provided by Focal. Review collected by and hosted on G2.com.
1- Loging in without using VPN.
2- Eassy to close the alerts.
3- Eassy to contact with the team during the working hours. Review collected by and hosted on G2.com.
1- Dupleacte the alerts.
2- somtimes, the alerts are shown without Date of Birth. Review collected by and hosted on G2.com.
the features they provide, and their constant upgrades and improvments Review collected by and hosted on G2.com.
their prices are considered high to some companies Review collected by and hosted on G2.com.
Account management team
Customer support
They stay put with market needs and trends
The downtime is minimal, which is truly impressive. Review collected by and hosted on G2.com.
Last year, we hesitated before renewing due to its relatively high cost compared to competitors. This year, we are reconsidering renewal, especially since we now have alternative options available at a significantly lower price. Review collected by and hosted on G2.com.
Thank you for your review! We're thrilled you value our team and our commitment to staying updated. Minimal downtime is our goal, and we're glad it's made a positive impression on you. Your support means a lot.
Follow up and keen on customer satisfaction. Thanks for business, account managment and customer support teams Review collected by and hosted on G2.com.
Nothing, focal team closed all gaps, answered all questions Review collected by and hosted on G2.com.
Powerful platform. Convenient and easy to use. Supportive team. Review collected by and hosted on G2.com.
No issues. Team has been helpful, answered all questions promptly. Review collected by and hosted on G2.com.
Provides services for monitoring operations, screening against sanction lists, assessing customer risk levels, and offering fraud tracking services. Review collected by and hosted on G2.com.
There are no comments on the Focal system as it is easy to use and the Focal team is very cooperative. Review collected by and hosted on G2.com.
It' has an experienced team, automation. Review collected by and hosted on G2.com.
The database is sometimes inaccurate. It needs to set initial standards for work according to the structure of the product and service. It requires establishment by the user. Review collected by and hosted on G2.com.
Thank you for your feedback! We're glad you value our team and product. We're actively working to improve database accuracy and streamline the setup process. Your input helps us enhance FOCAL for you!
The team is very cooperative and helpful. Review collected by and hosted on G2.com.
The experience with Focal was good over all, however, there are some things need improvements such as limited database, search fields, also search edit feature not available. Review collected by and hosted on G2.com.
Thank you for sharing your experience! we're constantly working to enhance FOCAL's capabilities to better meet your needs. Your input is invaluable as we strive to improve our platform.