AF
Aaron F.
Director of Marketing and Communications
Small-Business (50 or fewer emp.)
"Excellent Customer Service"
5/5
What do you like best about Mozeo?

Mozeo allows my company to effectively communicate with our students at a price that is affordable. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

The pricing of Mozeo could be more competitive however overall, my company is very pleased to have used their service for the last 7+ years. Review collected by and hosted on G2.com.

Response from Ally Archer of Mozeo
Edit edit

We're thrilled to hear that Mozeo has been able to effectively support your communication needs with students for over 7 years. We appreciate your feedback on pricing and will continue to strive for competitive rates while maintaining the high quality of service.

Best,

Ally

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Excellent customer service"
4/5
What do you like best about Mozeo?

Ease of use and I appreciated the help with my first message Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

no phone contact for the company, but has good message assistance. Review collected by and hosted on G2.com.

Response from Ally Archer of Mozeo
Edit edit

We're glad to hear that you found Mozeo easy to use and that our customer service team was helpful with your first message. We understand the desire for phone contact and will take this feedback into consideration for future improvements. We're happy to hear that Mozeo is helping you advertise to former guests and drive repeat bookings. Thank you for your feedback!

Best,

Ally

ML
Marcus L.
Owner
Small-Business (50 or fewer emp.)
"Mozeo integrates well with my orthodontic software"
4/5
What do you like best about Mozeo?

I have used Mozeo for my entire career. It just works with my software and I have not had any problems with it. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

Apart from the fact that it costs money to use Mozeo, there is nothing wrong with Mozeo. Review collected by and hosted on G2.com.

Response from Ally Archer of Mozeo
Edit edit

We're thrilled to hear that you find Mozeo user-friendly and cost-effective! Thank you for sharing your positive experience with our customer service team. We're here to help with any future needs you may have.

Best,

Ally

J T.
JT
J T.
IT Operations Manager
Mid-Market (51-1000 emp.)
"Awesome Fast Response by Support"
5/5
What do you like best about Mozeo?

It just works and is easy to send and recieve texts. We have always just used it for mass texts. its great that we can reach people in this way and yall keep track of the opt outs. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

You can't select and save your time zone. you can't go inthere and see what errors are when your uploading contacts into a group. if it fails its very hard to track down a cause of what happened. Review collected by and hosted on G2.com.

Response from Ally Archer of Mozeo
Edit edit

Thank you for the positive feedback! We're glad to hear that Mozeo is working well for your mass texting needs and that you appreciate our opt-out tracking feature.

Best,

Ally

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Amazing!"
5/5
What do you like best about Mozeo?

Mozeo has allowed us to get info to our employees quickly and efficiently! Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

Credits are used up quickly! Keep an eye on how many are left and how often you use to select the correct plan. Review collected by and hosted on G2.com.

Response from Ally Archer of Mozeo
Edit edit

We're thrilled to hear that Mozeo has been instrumental in helping you communicate with your employees efficiently!

Best,

Ally

Laura G.
LG
Laura G.
Founder & Executive Director
Small-Business (50 or fewer emp.)
"Great way to stay in touch with our participants"
4.5/5
What do you like best about Mozeo?

Our organization loves the ease of getting a text message out to our participants all at once. Mozeo gives us the ability to create groups, or send to all our contacts and that makes it even more powerful. No more sending scads of individual texts! Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

The program is quirky about sending messages in Spanish, and not having an app is inconvenient. Review collected by and hosted on G2.com.

Response from Ally Archer of Mozeo
Edit edit

We're glad to hear that you find Mozeo easy to use for sending messages to your participants. We understand the importance of efficient communication and are constantly working to improve our platform.

Best,

Ally

Verified User in Fine Art
UF
Verified User in Fine Art
Small-Business (50 or fewer emp.)
"Great for Festivals!"
4.5/5
What do you like best about Mozeo?

That messages can be sent directly from my phone or computer. Using my phone while I'm out working a busy festival makes mass messages to vendors, volunteers, and my team so easy. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

When sending a message, the default selection is "Send to ALL contacts" when I typically only need to send to a few groups. I have accidentally sent to all of my contacts a few times, and it is confusing to those who are not at or involved with the event I am currently running. If the default option was "choose your groups" that would completely eliminate this mistake from happening. Sometimes you get in a hurry to send an urgent message, and this is a big mistake to make. Review collected by and hosted on G2.com.

Response from Ally Archer of Mozeo
Edit edit

We're glad to hear that Mozeo has been helpful for your festival communication needs. We appreciate your feedback about the default message selection and will definitely take it into consideration for future improvements.

Best,

Ally

KE
kika e.
Agent / Owner
Small-Business (50 or fewer emp.)
"Not what I expected"
5/5
What do you like best about Mozeo?

Able to send texts to our clients in Bulk and customize them.

Able to communicate to clients indiviudally as well.

It is Easy to use, and customer service always surprise me with their awesome service, specially THERESA!! Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

Loved being able to purchase txt in bulk instead of monthly/yearly plans.

would be great to be able to paste jpgs to individual txt instead of adding them to the whole acct

being able to searching texts

Not sure how to implement all of the Features that Mozeo offers - after reviewing feature ranking realized how many features have been added since i started using Mozeo - would love to speak with someone to learn how to incorporate it in our workflow.

was not able to upload print screen of mozeo dashboard to prove i'm a user Review collected by and hosted on G2.com.

Response from Ally Archer of Mozeo
Edit edit

Hi Kika,

We're glad to hear that you are enjoying the ability to send bulk texts and customize them, as well as the individual communication feature. We appreciate your feedback on the pricing and image attachment suggestions. We are constantly working to improve our features and will take your input into consideration. If you need assistance with implementing our features, please reach out to our customer service team for personalized support.

Best,

Ally

Kim F.
KF
Kim F.
Internet Marketing Coordinator
Small-Business (50 or fewer emp.)
"Great customer service"
5/5
What do you like best about Mozeo?

Their chatbox help has been superior to any other Ive used. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

Lack of numbers available on one account. Review collected by and hosted on G2.com.

Lillian P.
LP
Lillian P.
Senior Recruiting Manager - Central Florida
Enterprise (> 1000 emp.)
"Great resource for mass messaging!"
5/5
What do you like best about Mozeo?

All the resources in one plateform.Very simple to use. Review collected by and hosted on G2.com.

What do you dislike about Mozeo?

Nothing really. Very easy to use and the online layout is very straightfoward. Review collected by and hosted on G2.com.

Response from Ally Archer of Mozeo
Edit edit

Hi Lilian,

We're thrilled to hear that you find Mozeo to be a great resource for mass messaging! We strive to make our platform simple and straightforward for our users.

Best,

Ally