Moxo's customer support is really some of the best ive seen. Questions are answered right away. If a feature isnt native, thought goes into how question can be implemented via one on one with engineer and service representative.

Allocation of projects and communications via customized app and ability to have everything siloed in one place will save hundreds of hours.

Constant updating of new features that are acutally useful are a big plus, it shows Moxo is consitently making product better and invested in customer needs. Review collected by and hosted on G2.com.

Would like to see more features from Moxo at its price point, such as native recurring To Dos or Tasks and other native integrations with payment platforms. However, Moxo is consistently adding and fine tuning new features all the time and beating me to the punch before i am able to request such feature or idea, so im sure it will be added at some point.

Pricing- Can get expensive depending on users and customizablitly. Review collected by and hosted on G2.com.

They are ready to help and understand the need of your company and they bring the best solution of system for your company to work better, bringing satisfaction for you and your clients. Review collected by and hosted on G2.com.

There is nothing to dislike. They are professional and the customer support always there to answer your questions and solve the problems that you have with the system or help you guide thru the system to have better understanding. So good. Review collected by and hosted on G2.com.

The accessibility to discuss accounts from our cell phone. Review collected by and hosted on G2.com.

We don't have all of our referrals uploading and onboarded to Moxo yet. Review collected by and hosted on G2.com.

Moxo has been incredibly straightforward for my clients to adopt as their portal. It helps the client be very clear on what their expectations are, gives them the ability to communicate as if they were texting thanks to the app, and helps me set expectations. That the software works almost exactly the same regardless of device or app or browser makes using it incredibly efficient. I can easily keep the records I need to, guide clients through their steps in the process, and restrict clients' ability to move forward until previous steps are completed as appropriate. Review collected by and hosted on G2.com.

The magic links that by-pass a password input to access Flows. This doesn't work for me. Moxo graciously turned these off ina heartbeat though. Top wishlist item: restrict the user's ability to upload HEIC files. They're just so massive and difficult to work with. Review collected by and hosted on G2.com.

- Easy to implement and set up

- Proactive customer support

- Nice UX and design Review collected by and hosted on G2.com.

- Costs were high for a large user base

- Would have liked to be able to customize the portal dashboard more specifically Review collected by and hosted on G2.com.

I enjoy being able to collaborate with external and internal team members in one place. Review collected by and hosted on G2.com.

I haven't seen a downside since using Moxo. Review collected by and hosted on G2.com.

Our team loves the polished and branded look Moxo gives to our customers! There's also many features within the platform!

Lastly, the support team at Moxo is equally amazing! They are always available whenever we need them. Thank you so much! Review collected by and hosted on G2.com.

As of right now, I can't think of anything I dislike about Moxo! Review collected by and hosted on G2.com.

So many things ... in no particular order -

- that my portal is branded to my company colours

- simple for my clients to use

- allowed us to consolidate internal and external communications

- LOVE the video conferencing (it may lack some 'advanced' features, but is super easy to use - and, no download required to use it

- companion mobile app

- responsive tech support

Internal Team and Client feedback has been 100% positive. Using Moxo with my clients has raised my profile immeasurably. It provides me with a impressive face to my clients. Review collected by and hosted on G2.com.

Not much to dislike at this point. One desired feature I would love to have is the ability to schedule rerucurring tasks / workflows - (but I am assured is coming). Review collected by and hosted on G2.com.

Moxo is very intuitive. It is very easy to use and they provide excellent customer srvice. Review collected by and hosted on G2.com.

I find it hard to navitage Moxo updates for our indidivdual clients through the timeline. The timeline gets clogged very quickly. However, I know the whole team does not share this opinion. Review collected by and hosted on G2.com.

Moxo has made my business so much more efficient and saved me a lot of time already! Working with the customer team has been wonderful. They are always willing to answer questions and jump on a quick call to walk me through my questions. Review collected by and hosted on G2.com.

Nothing! I am so impressed with Moxo! It has been a wonderful addition to my business. Review collected by and hosted on G2.com.