Dylan D.
DD
Dylan D.
Principal Finance Broker
Small-Business (50 or fewer emp.)
"Massively Simplifying our Client Journey!"
5/5
What do you like best about Moxo?

How it streamlines everything - it’s helped us increase our efficiency, effectiveness and productivity. Review collected by and hosted on G2.com.

What do you dislike about Moxo?

Not a whole lot at this point in time. I think it’s been a terrific platform to use so far. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Moxo provides secure communication & file transfer with a professional and uncomplicated interface."
4/5
What do you like best about Moxo?

Ease of administration, professional appearance Review collected by and hosted on G2.com.

What do you dislike about Moxo?

Some of the features are not a fit for us, for instance the mobile apps and the workflows. These don't detract from our usage, but the Moxo team is persistant in suggesting features we don't need. I do not like having to re-articulate our use case on every call with Moxo. I do appreciate the diligence from the team as they try to make suggestions. Review collected by and hosted on G2.com.

Corey J.
CJ
Corey J.
Owner / Principal Consultant
Small-Business (50 or fewer emp.)
"Increased Efficiency, Enhanced Team Communication, Elevated Client Experience!"
5/5
What do you like best about Moxo?

Moxo has significantly increased the how efficiently my business operates! Tasks are completed quicker and my team is able to communicate more effectively with each other through the Moxo platform. My clients also have a more seamless experience while interacting with our business with the ability to communicate with our consultants and track the progress our the projects we are completing for them. Review collected by and hosted on G2.com.

What do you dislike about Moxo?

In the beginning, I had to learn how to make the platform work with other tools that my company uses. The Moxo support team, however, took the time to team me how tow to connect everything and make them work together. Moxo has been and currently adding several new integrations and automations that has further enhanced the efficiency of our operations. Review collected by and hosted on G2.com.

LM
Leonie M.
Director
Small-Business (50 or fewer emp.)
"Empowering Client Connections: Our Experience with the HelloLedger App powered by Moxo"
4.5/5
What do you like best about Moxo?

Moxo has allowed us to create our own HelloLedger Client Studio app, which not only looks professional but is also very user-friendly and intuitive. It has significantly simplified and organised customer management, and enhanced client communication, making it easier for both parties.

Additionally, the customer success team, particularly Rajiv, provides outstanding support. His responsiveness, personalised assistance, and diligent follow-ups on each case, whether it's introducing forms, workspaces, or workflows, new updates and enhancements, have greatly contributed to our efficiency.

The level of professionalism and care we've received from Moxo is exceptional, underscored by their beautiful UI which our clients and I love. Review collected by and hosted on G2.com.

What do you dislike about Moxo?

So far, there's nothing to dislike. The integration process was smooth, and the extensive features offered by Moxo have met all our needs. As we continue to expand our business accounting and advisory services, I'm looking forward to extending the benefits of our HelloLedger app, powered by Moxo, to even more clients. Review collected by and hosted on G2.com.

JR
JAMES R.
Managing Director Search returned no results
Small-Business (50 or fewer emp.)
"Amazing Client Service the unbelievable constant support"
5/5
What do you like best about Moxo?

The best thing about Moxo is the unberleavbale client service and support I have recieevd since the first time we spoke. I have never expieranced such a high level of both proffesionlism and also Caring from a vendor.

My Account Manager Sampriti has gone above and behond every time I have asked her for any assance or help no matter how big or small my question or issue was. She is handsdown the best relations Manager and support ive ever worked with in the finance industry.

Moxo platfrom is so user friendly and cleaver how it works, was so easy to implement , never crashes , and is a perect fit for our business. I would recommned Moxo to anyone looking for this type of Platform. Review collected by and hosted on G2.com.

What do you dislike about Moxo?

The only downside in Moxo is they dont offer a service for my other requirnments as I woul give them all of my business. Review collected by and hosted on G2.com.

Brad B.
BB
Brad B.
Founding Partner
Small-Business (50 or fewer emp.)
"Moxo has been nothing short of fabulous to work with!"
5/5
What do you like best about Moxo?

Their support team is across the board. Trying to get a start-up off the ground is no easy task. Everyone at Moxo has been fantastic to work with. Helpful across the board Review collected by and hosted on G2.com.

What do you dislike about Moxo?

I don't have any complaints. They have been great! Review collected by and hosted on G2.com.

Kesha  N.
KN
Kesha N.
Co owner, CFO
Small-Business (50 or fewer emp.)
"K&A experience"
5/5
What do you like best about Moxo?

I like having a safe place where i can communicate with clients and our team Review collected by and hosted on G2.com.

What do you dislike about Moxo?

It is a bit expensive for a small business, but they have worked with us so im appreciate of that. Review collected by and hosted on G2.com.

Lawrence Chun Fai L.
LL
Lawrence Chun Fai L.
Associate Principal (IT)
Mid-Market (51-1000 emp.)
"A very good communication app for a school, but a couple more to be done to make it perfect for us."
3.5/5
What do you like best about Moxo?

Privacy - No individual mobile numbers required for sign-in.

Security - Not open to public, so phishing by external & unauthorised users not possible.

Conversation management - Centralised & fully controlled by our school.

Workflow automation - Good but not quite tailor made for us to make good use of. Review collected by and hosted on G2.com.

What do you dislike about Moxo?

Enhancements expected - We as a Moxo client would like to make better use of the App to “automate” our work and so to improve our work efficiency. We have made good use of E-Sign and Approval. We also see that Acknowledgement is good for us as a school. However, it will be excellent if the functionality can be enhanced for our distribution of messages to all class groups every school day. We believe that the enhancement is not only excellent for us but also excellent for the education sector. We do not simply want to mention to other schools that Moxo is our “WhatsApp”, but we do want to tell them that Moxo is more capable for schools than “WhatsApp”. Review collected by and hosted on G2.com.

Divya G.
DG
Divya G.
AVP, CEO Office
Small-Business (50 or fewer emp.)
"One stop platform for org needs"
4.5/5
What do you like best about Moxo?

Easy to use and onboard people and teaching them how to use it i.e implementation

One stop platform for all internal and client communciation

Moxo features are useful

Able to use everyday

Excellent customer support Review collected by and hosted on G2.com.

What do you dislike about Moxo?

Notification center is missing, needed hightime to send one kind of notification to all users at one

UI can be improved Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Moxo was super user friendly and easy to navigate."
4/5
What do you like best about Moxo?

Moxo was simple to learn and effective for document creation, sending, and sharing. Customer support was consistent and helpful. Review collected by and hosted on G2.com.

What do you dislike about Moxo?

There were only a few features that Moxo lacked that other software offered for document creation. Review collected by and hosted on G2.com.