Your outstanding customer support has made the process even better, and it’s clear that your team genuinely cares about their clients. Review collected by and hosted on G2.com.

As with any new system, there may be a brief learning curve, but its intuitive design should make the transition smooth. Review collected by and hosted on G2.com.

User-friendly and secure communication tool.! Efficient and professional experience with Moxo. Streamlined workflows and great support. Reliable solution for managing client interactions Review collected by and hosted on G2.com.

While the platform is great overall, occasional lags during file uploads and limited customization options for notifications can be improved for a better user experience. Review collected by and hosted on G2.com.

I like how simple it is to create tasks and assign them to people. The communication is apparent and easy to use. Review collected by and hosted on G2.com.

It would be nice if an admin were able to clear/delete old tasks in the "manage" page under "actions", It would be good to be able to delete and remove old tasks. Currently, the only option is to resign myself and then complete the task. Review collected by and hosted on G2.com.

The support we get from Abhi has been a game changer. He is very detailed and helped us launch in a really great way. Review collected by and hosted on G2.com.

The lack of functionality around "to do" list. We would love to use this more across our team but it lacks some functionality. Review collected by and hosted on G2.com.

Moxo's UI is intuitive and user-friendly. Many of my colleagues are not tech savvy, and our English-learning students vary in age, some being as young as six; most can navigate the site well without much instruction. Review collected by and hosted on G2.com.

It's still in development, so features are unavailable. There are more functions we're hoping to see from Moxo, but as it is currently, it suits our needs. Review collected by and hosted on G2.com.

I never knew that a CS tool was a thing before and Moxo just make my life as a CSM and our clients way better. Abhi (my CSM there) provides a great service and is always on the top of every issue. Thank you Moxo team and specially Abhi!! Review collected by and hosted on G2.com.

Nothing in particular, all good as far as I've seen Review collected by and hosted on G2.com.

Our Moxo app has created an easy-to-access space for team members and clients. We no longer sift through emails and texts, wasting time trying to find our last conversation with the needed information. Our clients have embraced the app as an easy way to contact us. We have also utilized a feature that organizes our invoices in one location. Paying our contractors used to take an hour; now, it takes 15 minutes. Time is money. Moxo is the only business we have worked with that keeps its word about always being available if we need assistance. We have had the same point of contact from day one, and he is patient and kind as we learn to navigate our app. Review collected by and hosted on G2.com.

We initially had issues with the ease of navigating on the app, specifically related to workflows. Moxo has been working on making the app more user-friendly. Our clients have had zero issues with the app. Our biggest problem with Moxo is that they limit the number of users at our price point. We are considering other options since this stifles our ability to grow and increase our revenue. That's a big problem for any small business. We are still utilizing other systems for our initial contact with potential clients that reach out to us. The inability to move a potential client into the app right after first contact is a problem. This affects our revenue, makes for a clunky start for our potential clients, and limits our growth. We want to feel supported by Moxo and set up for success and growth without limits. Review collected by and hosted on G2.com.

Moxo makes it easy to structure workflows that would otherwise get buried in emails and texts. The ability to assign roles, create tasks, and house all communication in one place has helped our team keep projects moving without dropping the ball. The mobile app is solid, and the workspace flexibility lets us tailor each experience to how we actually work. Visibility and accountability are built in. Review collected by and hosted on G2.com.

There are areas where API functionality and third-party integrations could be expanded. Some customizations require workarounds, and template management can be rigid depending on how deep you’re building. It’s not always plug-and-play for unique use cases, but with the right structure, you can make it work well. Review collected by and hosted on G2.com.

The functionalities are good! I love its flexibility and its frequent updates. The integration is just one click within the site offering Zapier as an alternative, providing more flexibility in deciding what you want to integrate instead of how you can integrate. Zero programming is really user-friendly, especially for non-tech users. Huge appreciation to our Customer Success Manager, Aakash, for his hard work, spontaneous responses, and endless support! His dedication makes a real difference every time. Review collected by and hosted on G2.com.

Cannot wait for the upcoming updates. I'm always not satisfied and want to have more to achieve on Moxo. To be honest, Moxo is not a fully mature platform at this point but it might be worthy seeing Moxo grow and be fully equipped. Review collected by and hosted on G2.com.

MOXO has truly helped speed up our process. It us to take our company 10 to 12 weeks to complete the hiring process, but now with using MOXO, on average it's 7 to 9 weeks. This is huge for our company. Review collected by and hosted on G2.com.

The only downside that we have noticed is that sometimes it can look a little messy with the number of "clients" we have in our dashboard. We really wish we could have a folder for each step and for each client that is on that step to be in the matching folder. Review collected by and hosted on G2.com.